Joe tuned our piano and endured my random questions with a great attitude, I would recommend him to…read moreanyone. When he arrived at the appointment time, I explained what I thought was happening with the piano (in addition to needing a tune). He asked me to show him, and then he fixed the problem in a under a minute! After that he got right to tuning, which was much needed (10+ years overdue) and our piano sounds sooooo much better. If you need your piano tuned, look no further.

Prompt, professional, polite, and friendly. Our piano sounds like new. We highly recommend Joe…read moreGotta and we'll use him again.

There aren't enough superlatives to describe our experience with Tim and Barnes Piano. We moved to…read moreCharlotte last January with a 35-year-old player piano that had been moved several time and kept in storage for awhile. It was tuned last year by someone else and didn't hold the tune. It sounded just awful! I found Barnes Piano online and they were quick to respond to my request for information, understanding about my having to postpone them coming out and then prompt, professional, SO knowledgable and thorough when they did. Love the confirmation that gets sent directly to my calendar - an added little bonus! Tim came and explained in depth the current state of our piano and what needed to be done. He was clear about the different levels of service, up front about the costs and completely honest about what really needed to be done now and what could wait. I especially appreciate that! He was here all morning and the piano sounds just great! It wasn't cheap, but like I said, they are completely upfront about their pricing for their various services - right on their website, actually, which is a really great resource. So nothing was a surprise, and I'm happy to pay for good service done well! Really, I can't say enough good things. You will be so happy if you decide to work with Tim and his crew!

Our scheduled appointment was postponed by this company the day of the appointment. When it was…read morerescheduled, the technician showed up without necessary tools, and borrowed my vacuum, swabs, etc. At completion, we were Up charged $75 with no conversation or warning. Technician Daniel used glue on my Queen Anne Baby Grand without my knowledge or permission. Piano began losing its tuning within 2 months. When I reached out for a solution, Well -Loved Piano was very quick to offer excuses but not customer service. I itemized the infractions above and Michael and Danette came out the next morning. I let them know in writing that they would be greeted with coffee, kindness, a good attitude and the intention of us all walking away happy. After the re-tuning, Danette had what can only be described as an extremely unprofessional, unstable, crying, ranting episode. I understand being defensive when faced with personal or professional shortcomings. But, Danette made me very uncomfortable in my own home, having to contend with both substandard services as well as her erratic behavior.

Angelo & a few of his men assisted me in a unload of a 26 foot truck. Everything was placed where…read moreit needed to be within a few hours and left the customer highly satisfied. The crews knew how to use the equipment ( dollies ) very efficiently and were very patient when the customer changed their mind on where they wanted large items. Nothing was damaged during the move & you could tell that they had worked together many a time before this move. Thank you guys for your help & happy holidays!

Angelo and Martin assisted me with my last-minute move from a third-floor apartment. They were…read morepolite and took great care of my belongings. They worked very hard and completed the move in a timely manner. I was very impressed by their work and grateful for their help.

These guys did a great job with our recent move. We ran into quite a few speed bumps during the…read morewhole process and they handled every problem professionally and with the utmost speed. The owner, Lloyd Benson, was always available any time I called (several times) and was always helpful and courteous. On top of all that, we had rented a separate truck to store our patio furniture, grills and some little stuff and they even unloaded that for us as well (they didn't have to).They also reassembled our Sleep Number bed for us which was amazing because my wife and I have spent the last 3 nights on air mattresses . I can't stress enough how much of a warm glow that gave me 10/10 would recommend every time!!

My experience with AMEN Movers was extremely poor. I found the company on Nextdoor, but had I…read morereviewed their Yelp ratings, I would have avoided them entirely. The Yelp reviews closely mirror my experience. I initially spoke with Lloyd, who came to my home to assess the items. I pointed out several fragile pieces, and he assured me that his team would wrap them, including a jewelry stand, vases, and pictures. He provided a quote for $702.50, and we scheduled the move for August 14 between 9:00 a.m. and 10:00 a.m. At 10:24 a.m., I texted to ask for an updated arrival time and received a response of ten minutes. The movers arrived at 10:55 a.m. Once they began, the process appeared to be going smoothly. While they were packing the truck, I was transporting boxes in my car to the destination. After they completed the move and began unloading, I returned to my home and discovered that several items had been left behind. When I notified them, they stated they could not take the vases and pictures because they were not packed. I reminded them of my conversation with Lloyd, and I also pointed out a bench that had been left in the dining room. They then agreed to return for the remaining items. While unloading, I witnessed one mover attempt to place my dining table on a dolly without wrapping it. The table rolled off, and the leaf fell out. I took photos. When I addressed this with the lead mover, he suggested repairing it with wood glue, which was unacceptable. At the end of the job, I was charged $897.00 and informed that they accept only cash, Cash App, or Zelle, which prevents any credit card dispute. I contacted Lloyd regarding the damaged table, the items left behind, and the lack of proper wrapping. He stated he was not aware of the damage and later claimed he had fired the movers because they were using his business to start their own. When I inspected my storage unit, I found the items packed in an unsafe and poorly organized manner, with heavy items stacked on top of unstable pieces. My mattress and bedframe were placed at the front, and other items were at risk of tipping over. Lloyd agreed the unit was poorly packed and came with his daughter to help me get to some boxes that were stacked very high. also showed him the condition of my sofa and bedframe, which were only partially wrapped, resulting in dirt on the sofa. When I sent photos of the damage, Lloyd did not mention filing a claim. Instead, he offered to pay out of pocket but said he could not do so immediately due to family issues. After giving him thirty days, he sent $200 through Zelle and stated that no further reimbursement would be provided. Although Lloyd was polite, he consistently avoided accountability and offered multiple excuses. Based on my experience, I do not recommend AMEN Movers. The lack of care, inconsistency, and overall inconvenience outweighed any benefit of supporting a local business. Of course you see a one star because I had to but definitely Zero stars. Thank you for reading.

Very responsive and accomodating. Each team member was courteous and knowledgeable. I have used…read morethem twice for moving my piano and wish they moved more items so I could call on them. Affordable, friendly, communicative, timely, and all around great company.

Great communication quick to respond to our request and communicate time of arrival etc. they are…read moretruly pros also gave information on repair and tuning all around great guys would definitely hire again.