Our scheduled appointment was postponed by this company the day of the appointment. When it was…read morerescheduled, the technician showed up without necessary tools, and borrowed my vacuum, swabs, etc. At completion, we were Up charged $75 with no conversation or warning. Technician Daniel used glue on my Queen Anne Baby Grand without my knowledge or permission. Piano began losing its tuning within 2 months. When I reached out for a solution, Well -Loved Piano was very quick to offer excuses but not customer service. I itemized the infractions above and Michael and Danette came out the next morning. I let them know in writing that they would be greeted with coffee, kindness, a good attitude and the intention of us all walking away happy. After the re-tuning, Danette had what can only be described as an extremely unprofessional, unstable, crying, ranting episode. I understand being defensive when faced with personal or professional shortcomings. But, Danette made me very uncomfortable in my own home, having to contend with both substandard services as well as her erratic behavior.

It's so nice to find a service provider that offers craftsmanship and care to our aging piano. It…read moresounds better that it has for many years.

Brad helped us from the day we could get an old church piano through my son's piano teacher. He saw…read morethe beauty and power of the stashed away piano, and could tell us what repairs were absolutely needed, what was optional, and what the cost would be. He also provided us with a list of local movers. We now have had this piano for about 4 years, and it plays beautifully with just yearly, minimal tuning, and it is used a lot. He is easy to work with, as friendly as they come, and extremely knowledgeable. I highly recommend him!

Brad is one of the best in the area…read more I am no professional pianist, but a very serious amateur player, and I consider myself very particular. Brad is the only one that tries to understand what I really want out of my piano, and patiently answers my questions, and capable of voicing the hammer exactly the way I want. I am enjoying the bell-like singing tone again! Plus, he told me he'd be here around 3:45, and that was exactly when I greeted him at my front door.

There needs to be more stars. Henry would surely get them. I've had my Kawai tuned for fifty years…read more And then I found Henry! I have never had my piano to sound more beautiful. It floors me! and I am so grateful.

I highly recommend Henry Loudermilk as a piano tuner. I recently moved to Charlotte from Buffalo…read more My piano spent 2 days in a moving truck and was badly out of tune as a result. Thanks to Mr. Loudermilk's patient and thorough tuning it sounds better than ever. He responded to my call in less than 30 minutes and upon hearing my concern that my piano may be damaged after such a difficult move he offered to look it over the SAME DAY. I was able to make an appointment for tuning later that week. My 3 children were home during the tuning and he assured me that their playing in the next room was not a problem. He warmly answered their questions and listened while they showed him the songs they can play. It was obvious that he loves his work. It is not only for the excellent service I received but also his cheerful and patient personality that I give this business 5 stars.

These guys did a great job with our recent move. We ran into quite a few speed bumps during the…read morewhole process and they handled every problem professionally and with the utmost speed. The owner, Lloyd Benson, was always available any time I called (several times) and was always helpful and courteous. On top of all that, we had rented a separate truck to store our patio furniture, grills and some little stuff and they even unloaded that for us as well (they didn't have to).They also reassembled our Sleep Number bed for us which was amazing because my wife and I have spent the last 3 nights on air mattresses . I can't stress enough how much of a warm glow that gave me 10/10 would recommend every time!!

My experience with AMEN Movers was extremely poor. I found the company on Nextdoor, but had I…read morereviewed their Yelp ratings, I would have avoided them entirely. The Yelp reviews closely mirror my experience. I initially spoke with Lloyd, who came to my home to assess the items. I pointed out several fragile pieces, and he assured me that his team would wrap them, including a jewelry stand, vases, and pictures. He provided a quote for $702.50, and we scheduled the move for August 14 between 9:00 a.m. and 10:00 a.m. At 10:24 a.m., I texted to ask for an updated arrival time and received a response of ten minutes. The movers arrived at 10:55 a.m. Once they began, the process appeared to be going smoothly. While they were packing the truck, I was transporting boxes in my car to the destination. After they completed the move and began unloading, I returned to my home and discovered that several items had been left behind. When I notified them, they stated they could not take the vases and pictures because they were not packed. I reminded them of my conversation with Lloyd, and I also pointed out a bench that had been left in the dining room. They then agreed to return for the remaining items. While unloading, I witnessed one mover attempt to place my dining table on a dolly without wrapping it. The table rolled off, and the leaf fell out. I took photos. When I addressed this with the lead mover, he suggested repairing it with wood glue, which was unacceptable. At the end of the job, I was charged $897.00 and informed that they accept only cash, Cash App, or Zelle, which prevents any credit card dispute. I contacted Lloyd regarding the damaged table, the items left behind, and the lack of proper wrapping. He stated he was not aware of the damage and later claimed he had fired the movers because they were using his business to start their own. When I inspected my storage unit, I found the items packed in an unsafe and poorly organized manner, with heavy items stacked on top of unstable pieces. My mattress and bedframe were placed at the front, and other items were at risk of tipping over. Lloyd agreed the unit was poorly packed and came with his daughter to help me get to some boxes that were stacked very high. also showed him the condition of my sofa and bedframe, which were only partially wrapped, resulting in dirt on the sofa. When I sent photos of the damage, Lloyd did not mention filing a claim. Instead, he offered to pay out of pocket but said he could not do so immediately due to family issues. After giving him thirty days, he sent $200 through Zelle and stated that no further reimbursement would be provided. Although Lloyd was polite, he consistently avoided accountability and offered multiple excuses. Based on my experience, I do not recommend AMEN Movers. The lack of care, inconsistency, and overall inconvenience outweighed any benefit of supporting a local business. Of course you see a one star because I had to but definitely Zero stars. Thank you for reading.

We just had movers, Graham and Tyler, come out and help us with our move out of state. I can't tell…read moreyou how wonderful they were. They absolutely were beyond phenomenal. We've never hired movers before, but this was a fantastic first experience. They went above and beyond and really took the time to ensure everything was packed securely. They did not rush and were super kind. We were so thrilled with their amazing work ethic! This company also clearly has very good leadership as well. Definitely recommend them and would use them again in a heartbeat if we didn't move states!

Requested 2 people for 2 hours to unload a smaller moving truck for $200. When the scheduled time…read morecame to meet us? Nobody. I called the numbers provided and straight to voicemail. 1 person showed up 30 minutes late, the other never showed. Was informed I'd get charged $100. Only to be charged that twice. So I effectively paid this company $200 to unload on my own cause they didn't show. Disappointing.

Wow! Amazing communication and stellar service from beginning to the end!…read more From the moment I booked them, the admin team was straight forward and kept in communication throughout. Now to the meat and guts, the 3 actual movers (Murad, Steven, and Elliot: pictured attached) themselves; just stellar on ALL levels!! They exemplified professionalism, excellent work ethic, and timely service. They went above and beyond!! They are what truly made me leave this review. Keep up the great work, for you gentlemen are to be more than recommended, but rather cherished, and commended by your employer, esp. on this local move. If I could give this company and its employees 10 stars I would, but for now the max of 5 stars will suffice! Happy customer here, for if you can't already tell, I most certainly recommend and will certainly use them again (hopefully no time soon; for who likes to move?... lol.

They arrived on time and moved my things with care and urgency. Fair pricing and Crew was friendly…read more Def recommend!

I sent Mr. Gotta pictures ahead of time of the inner workings of a piano that we had recently…read moreacquired. He warned me of the potential pitfalls of an older piano. When he arrived he quickly assessed the piano and went about tuning it. Before I knew it, he had all of the "dead" keys working and the piano was perfectly tuned. Fantastic service, fantastic job.

I'm not even the type to leave reviews but This company deserves the effort. The gentleman from…read moreTornado Movers did a wonderful job on my cross state move from North Carolina to Ohio. This particular move felt a bit more complicated than the type of moves I'm sure they usually see. Within the span of a week they moved my mother out of state to an assisted care facility and my family ( also out of state) to a single-family home. The guys were all extremely pleasant, showed up on time, helped pack, and facilitated trash removal. I never heard one complaint, and in fact, in the span of the full week I never saw any of them take a break. They worked full power every time I saw them. I feel confident in saying if you choose this moving crew, they will handle your move with professionalism and care the way they have done mine. I'd like to shout out Nick, Elliot, Ace, Josh, Nico and Art. You all made an extremely stressful process much more manageable, and my family and I are grateful.

Nick, Elliott, Jaron took care of us on our move. They arrived, took a quick inventory of what was…read moreto be moved and got started. It took a lot of time to get our items into the truck and was starting to get worried. I will say this, we didn't have damage to our furniture most likely due to Nick wrapping our furniture like a mummy. While loading was slow and concerning, the experience improved greatly with the unload. They arrived to the destination quickly and were unloading, placing the furniture and getting stuff put back together very quickly. The guys are professional, courteous and responsive. Great job Tornado. Give them a call if you need a move.