As many have stated, my family highly recommends Dynasty Pest Control. Prior to finding Chad and Dynasty pest here on Yelp!, we had used two other "well known" pest companies to no avail and a monumental waste of money. Our particular situation is chiggers! We tried everything under the sign. Often times not letting our active 7 and 2 yrs olds in the yard for weeks as we laid down every kind of poison we could find. The kids could not be in the yard for more than five minutes without getting no less than five bites each. Add to that, our poor dog was going crazy as well. This review may not be as eloquently written as others you have read, but please know, our family owes a world of gratitude to Dynasty Pest. Chad came to our house, listened to our problem and found a solution. Customer service is alive and well here. It took a few trips, but the kids and dog are a happy lot. I can't remember the time I truly received this level of service at this price. Not sure how they can do it, but thankful we have found Dynasty Pest. Thanks to Yelp! aswell! read more

If it wasn't for Dynasty Pest Control I don't think I would be able to sleep at night because I hate seeing bugs in the house so much. I am really grateful for Dynasty- their service is great, fairly priced, and they come on a quarterly basis which is comforting because I don't need to worry about forgetting to reschedule when the season changes and the bugs start spawning from hell like orcs in a LOTR movie. Also, Zach is awesome. He is a patient listener and very knowledgeable to answer any questions/concerns you have. He's polite, friendly, easy going, and has a great work ethic- always on time, always has a smile on. Dynasty should do everything they can to make sure Zach is a happy employee. For people like me where seeing a cockroach in your house at 3am feels like a horror movie, Zach really has a way of making you feel at ease and more relaxed about the situation. He's just the best and so professional/good to be around. I believe Garrison has come once before and he was great too, super funny and nice and did a great job. read more

After I solicited proposals from several pest control companies through Home Advisor, I sought out another option locally because I did not want to work with a large national or chain business. After extensive due diligence and a lengthy phone visit with Cristina at Dynasty Pest Control, I knew I had found the right business to use. Chad was punctual, professional, courteous and very informative. My concern was possible termite infestation, but after a thorough inspection outside and inside my home in Las Colinas, Chad reported no termite problem. I was very relieved because I was prepared for the worst. I signed up for regularly quarterly service on the spot! I could not be more please so far and I would encourage people to give Chad and his company an opportunity to managae any pest control issues. Thanks Cristina and Chad. Great job! read more

As a first-time homeowner, I was a bit nervous dealing with pest issues, but Keagan at Dynasty Pest made the entire experience incredibly smooth and stress-free. From the moment he arrived, he was exceptionally friendly, professional, and approachable. What stood out the most was that he didn't try to push any services on me--instead, he patiently answered all of my questions and addressed every concern I had. I originally called for a one-time issue, but Keagan's honesty, thoroughness, and genuine customer service impressed me so much that I decided to sign up for ongoing pest control treatments. It's clear that he takes pride in his work and truly cares about his customers. I couldn't be happier with the service I received and highly recommend Keagan and Dynasty Pest to anyone looking for trustworthy and effective pest control! read more

Had a very difficult time trying to talk to Chad. Finally pinned down a date and time that he said he could come do the "Free" inspection. So, I took off work early that day. Well sat around and waited and he did NOT come at the time HE scheduled. Got a call an hour and a half later to tell me he was at another job. Well then WHY did you schedule me at all? I don't get paid when I leave work early. NO, I did NOT want to reschedule. NO YOU DO NOT GET MY BUSINESS WHEN YOU DON'T DO WHAT YOU SAY YOU ARE GOING TO DO. So, basically I wasted an entire week because I had to wait for the day you scheduled then you couldn't come. So I had to start over. I think YELP reviews are bogus. I have something in my attic and I cannot find a decent company to give me a REASONABLE price on this website or they don't even show up!! read more

We've been having some issues with roaches in the kitchen and heard great things about this company so decided to give them a call. Whoever was the person emailing me back and forth answering my questions I greatly appreciate it. Not once did they seem annoyed or curt with their responses. I had the pleasure of meeting Jessie today as our technician. He was extremely knowledgeable and thorough with his service and kept a conversation with me as he showed me exactly what he was doing and why. But what really impressed me was when he apologized for not coming exactly at the start window time( they give you a 2 hour window on when they will come) even though it was still well within the appointment quoted time! I look forward to working with Dynasty in the future keeping our home pest free. read more

I have been a loyal customer of Dynasty Pest for over 4 years now, and I have to say that a significant part of my satisfaction with their services is thanks to their exceptional technician, Mario. Mario has remarkable customer service skills and always takes the time to thoroughly explain the process, ensuring that all my needs are met. He consistently goes above and beyond, demonstrating his dedication to providing top-notch service. Mario is not only polite and professional but also incredibly helpful in addressing any pest-related issues. Thanks to Mario's outstanding service, my experience with Dynasty Pest has been nothing short of excellent. I highly recommend their services, especially with Mario on your side. Great quality value. read more

We had a rat problem and hired a different company to take care of it. They tried for SIX MONTHS to no avail; it just kept getting worse. I am an idiot and I just thought that was how long it took...I mean I could go on and on about how terrible that company was. Finally we got fed up and called Dynasty pet control. They cost ONE THIRD of what the other guy charged, and within an hour already killed one rat. Within a few days I stopped seeing signs of them, and the problem was completely solved and our house protected after a week or two. The best part was that I didn't need to keep calling and calling to get Dynasty to come back, they came back on their own when it was time to check traps/poison. Highly recommend, worth every penny! read more

Garrison was extremely understanding of my failure to prepare for the scheduled service. I was expecting service on the 15th instead of the 5th due to a slight misreading of the text. He patiently waited while I finished my work & allowed me to confirm the details of the text. Upon entry to my home, he was polite and professional. He explained everything thoroughly and asked if I had any concerns. He also made provisions for the typical service by refilling his tank to accommodate my lack of preparedness (locked gates) for the exterior. This is my second scheduled service with Dynasty Pest Control and overall, I'm very pleased! read more

I recently used Dynasty Pest Control for a one-time service prior to selling my home. The scheduling process was easy and convenient. I was given a timeframe that worked with my schedule, and the technician showed up right on time. He was very thorough in explaining what services he was completing, asking if I had any questions, and treating my home in a quick but professional manner. I would definitely recommend Dynasty. If I weren't selling my home I would probably sign up for their quarterly service - great experience! read more

Dynasty Pest is truly the best. Everyone who works here provides the best customer service. Lisa, who answers phones and schedules your appointments has been great to work with and has always been accommodating to my hectic life. She has even had a tech call me at 8pm at night to discuss things. And the techs they send are amazing. The are engaging with me while they service the home and are friendly and knowledgeable. Can't say enough about this company and it's owner. read more

Great, excellent, professional, smart, tremendous, top notch.... these are all terms frequently used to describe me. But a great many people are saying they could also be used to describe Dynasty Pest Control. Showed up on time and were friendly and knowledgeable. Proactively keeping pests away from your house BEFORE you have a problem is what smart, vigilant leaders do! You need a wall (of pesticides), people! read more

Had a great experience with Dynasty Pest control. Chad came out within 24 hours and was by far the most affordable option I found. His customer service was superb!! He was thorough in describing my options and worked with me to find the best option for my situation. I haven't had any additional pest problems since the first time he came out. I would highly recommend Dynasty to anyone needing pest control! read more

We were having roach/ant problems so I decided to try Dynasty Pest Control. I ended up going with quarterly pest control and so glad I did. We haven't had any issues since. Jimmy is the one who always comes to our home. He is absolutely wonderful. So on time, friendly, and gets the job done. Over the last year, he's watched our family grow, and we love catching up with him every few months. read more

Dynasty performs my monthly pest control service. I have been very impressed with the technicians that come out to perform the service. They are always prompt, professional and accommodating. They answer questions and take the time to perform a thorough service. Jimmy and Garrison are excellent and would recommend Dynasty to anyone who needs pest control services. read more

Chad came out to check a stubborn problem with ants that multiple treatments have not eliminated. He found their travel path after careful looking (mid day is apparently a time of low activity) and with more detective work found their probable nest and treated both the nest and the travel path. Having a maintenance contract with them is definitely a good idea. read more

Excellent customer service. The person who visited my home called me 30 minutes before arriving. He parked where I asked and took off his shoes in the house. He took the time to explain my problem, then compared it to the most common problems people have. It was helpful to hear that, because I know what to expect in the future. 5 stars! read more

Chad did an excellent job of helping us with an ant problem! He is always very thorough, friendly and professional. All of their employees have been very knowledgeable and helpful, and we would trust them in the future for any needs we might have in pest control. They have a great guarantee/warranty and have a thorough follow up. read more

I must say Zach made my pest issue bearable He was infomative, professional, and detailed. He told about the process and the timeframe in which i should see results. Several days later, i had further inquires and He answered w/o hesitation or frustration towards my concerns. I highly suggest them as well as I would use them again. read more