I don't normally review smog stations but my recent visit to this Waukegan facility left me bitter…read more I will not be coming back to this particular facility. First off, I have an extensive background in Automotive technology. Anytime I plug in my scan tool to mine or any vehicle, I am VERY careful to get underneath and clearly see the OBD plug. This is to ensure I am inserting it in the proper direction, flush and evenly. Not sure how well they train some of these folks esp. on how important it is to be careful when testing a vehicle. If you struggle to bend over fully or cannot bend over properly due to medical or age related issues, you may want to look for other employment. As I noted above, one should take the time to get a really good visual of the OBD connector and its exact position when plugging the test connector. Failure to do so could potentially result in damage to the OBD port connector I watched as the older Smog tech in question couldn't be bothered to kneel down to get a really good visual of the OBD port when inserting the OBD connector. I clearly felt the tech's carelessness caused the connector to pop out and ultimately caused me to fail my emissions. Prior to my visit I had NO issue with the connector and it was mounted securely. I had my scan tool hooked up the week prior and it was a 100% secure and mounted. When you are not careful and try to push or force something, it is bound to pop loose or in my case the tang on one side of the connector cracked/broke from the OBD connector mount. This was due to blunt force and/or not seating the connector flush when hooking up the data cable. Yes, I was able to fix it at home but this could have all been avoided. Our time is valuable and we do not appreciate driving a half hour only to fail our test because the emission tech couldn't be bothered to go underneath and properly plug in his data cable. Thank you, Lincolnshire Emissions Center. Your tech actually got down, looked under the dash, located the OBD connector and carefully plugged it right in with no issues. They had me in and out in under 5 minutes.

In the area and needed to get this complete. Manny was the individual who was doing the test…read more Quick and attentive. Less than 5 minutes and I was on my way. I asked if they were hiring and he directed me to the sign on the window just ahead. Easy to apply electronically. A lot of people looking for work. Great experience!

Super easy to schedule my emissions test. Service was fast and I was able to renew my plates right…read morethen and there.

I stopped in for an emissions test and they got me in and out right away . I was able to also get…read moresticker for my plate there.Great place to do business with. I would recommend this place to others. C COX

I give these guys a solid. I brought in my Lincoln to have the AC fixed. They delivered on time and…read moredid a great job keeping me informed.

These people are the best. Needed an emissions test, they made it quick and easy…read more They do tires and other kinds of car repair. This is the kind of business you want to support. I will be bringing all my car maintenance work here.

Went to the emissions today with two different cars both passed the first trip through both…read moreemployees inside and outside were great, very professional and very polite. However, on the second trip, the guy outside very friendly, very polite, very professional the white trash inside not so much no hi no acknowledgment just grabs my card out of my hand as she's telling her coworker about how one of her kids stole $26 from her other kid who was saving it up for his cell phone and their water got shut off, and the water was all yellow and blah, blah blah blah blah then I heard banjos playing, and I got the hell out of there

I was told to leave because I asked if this line was broken, I watched 5 cars go through the other…read moretwo lanes and waited 35 minutes before asking, I was three cars from the entrance, and never moved. Then they sent out what I assume was security to tell me to leave they are refusing to test me. I asked if the machine in line was broken because I was tired of waiting and had to pick up my 5 year old from school. Yes I was frustrated watching cars who came after me get in other two lanes and got through, while we sat in one line. I am making a appointment to talk to the Sec. of State about this matter. They are incompetent at best and needs definite better supervision/managers. I was refused service so now when I get pulled over I have video ready from my car to prove it in court.

Wow...where to start. 1) made an appointment for Monday…read more7/28/2025 (don't make appointments if you don't want to work on them) 2) Monday July 28 - Bob called to tell what was needed and we told him to take the time needed to make sure done (did not think it would take more than a week) 3) Friday August 1 - no call we had to call at the end of the day to find out what was going on. His explanation that he had to work on other peoples cars with emission expiring at end of July. Said would be done with it on Monday (had no other choice but to say okay) 4) Monday August 4 - no call again with update - called again at end of day. complained - stated they had car for over a week. because of the complaint he then gave a song and dance that the car needed an engine without any proof it needs one. 5) Tuesday August 5 - picked up car - we told him what time we would be there to pick it up and they were still working on it when we got there - said car needs engine because it has 150k on it which is not a good reason...ask any GOOD mechanic that is not true anymore 6) Tuesday August 5 - received notification stolen credit card (that was kept in bottom of console) was used in Waukegan twice - 7) Wednesday August 6 - realized there were several items stolen from console of car. Bob was rude and denies anything happened at his business. and refused to reimburse us for the stolen items 8) Not only can he not fix cars and gives excuses why he can't, he cannot keep them safe while in his possession. 9) filed a police report documenting the stolen items while at his place of business would give a zero star but not an option Update - 8/7/2025 - come to realize they drove the car 96 miles while in Bob's possession. (it's on the receipt he printed for us) Bob told me he was going to test drive it to the state line and back for a test drive, I'm pretty sure that is not 96 miles.

I was shocked when my car did not pass the emission test. I still don't know why it didn't pass…read more They gave me a list of local places in Waukegan because I am not familiar with the area and I went to the first one which was Bob's. Bob was very busy, but when I explained some of the things going on in my life, he took pity. He repaired my car and he even took it for the emission test without my even asking. I'm so grateful.

Amazing staff and everything went smooth. Never even had to leave my truck which is the best part…read moreevery single time.

They were professional and kind. The tech checked that my oil wasn't due for an oil change yet and…read moreinspected the oil condition and level just to be safe. They checked my other fluids and air in tires. They didn't charge for their service when other businesses would have taken easy money. I recommend them for their professional behavior, kindness and integrity.

It was my first time going to an Illinois Air Team Station, and I was really dreading it. It's one…read moreof those tasks that feels like such a hassle, so I kept putting it off. I finally went, and thankfully, this location was close to work, which made it easier to stop by during my break. The wait was short, and the whole process was pretty quick and smooth. That part was a plus. Now the service. I don't expect friendly greetings or big smiles, but the person testing my car seemed completely over it and made me feel like I was a nuisance (like, trust me, I didn't want to be there either). He was mumbling the entire time, and I genuinely couldn't hear what he was saying. He wanted me to put my key on the dashboard, get back in the car, and roll down the window, but I had to ask multiple times just to understand his instructions. I get it. It was cold, and I'd be miserable working outside in that weather, too. Still, clearer communication would've made the experience much better. In the end, I'm just thankful it didn't take long and that I didn't have to be there for very long.

** Courteous Service ** ** Clean **…read more** FAST ** Not much can be said about getting your emissions done. I'll leave this advice, if you've ever waited more than five minutes to get your emissions done at this location, go early. No wait. Great fast work done here.

I brought in my absolute nightmare of a car for these guys to work on and they made it run like…read moreit's new again. When I say nightmare, I mean it. Dents on everyside, rear door busted from a previous accident. The car had sat in a garage for two years and absolutely needed work. Very pleased with the repairs done.

Most disgusting people ever. Very unprofessional, disrespectful, and talk trash behind your back…read more EXTREMELY over priced.

After having a bad experience at another shop, I was told about Bully Diesel…read more On 4/16/19, they said the issue was the harmonic balancer among other issues such as a cracked intake manifold. The original repair shop agreed to cover the repairs from Bully directly. In July 2019, they started dismantling the truck for it had major wiring harness issues and made their own since they could not find one. When checking progress weekly, it sat unattended due to work being done on the owner's, family's or a friend's vehicle. The windows had dust that was written on such as indecent phrases. My daughter seen. The staff smoked in the workplace and I cringed when seeing them being flung within the repair area due to possible gas. On 1/21/20, they stopped working on it till they received payment from the original shop. The vehicle only needed to be "buttoned up". It still had the front end missing with no engine. There were options regarding the next steps such as buying out of the vehicle for $2,900 or to have Bully finish by 1/31/20 for the price of $4965. The original shop made the payment and all of us signed a release of responsibility agreement to release the original shop of any future or past repairs. It was NOT done by 1/31/20. On 4/2/20, I had seen employees either working on Dustin's car or their own vehicles. On 4/6/20, they had issues starting it due to "bad gas from sitting so long". With new gas, it would not turn over. They said they owe me a new starter and battery and they were missing the rear harness in the shop. At 6 pm on 4/6/20, I was sent a hazy video of it "running". I had called to confirm the text as I am not sure what it was about. I was told "I told you so". I assume it meant it started as it was the extent of the conversation. On 4/8/20, the original shop called to inform me they talked with Bully about how long the vehicle sat past 1/31/20. Then Dustin sent me a text about having it towed to the original shop. He claimed he only charged parts and not the labor or the a/c condenser. I had then sent the invoice to show they were paid for. I told Dustin that it was in my best interest to have them finish the vehicle as I am not sure how the argument was my fault. But he felt the need to have it towed and refund the original shop all the money they paid. In my opinion, this project may have been over their head even though the over confidence of getting it finished was there from the beginning. On 4/9/20 the tow truck picked it up and delivered it to the original repair shop...still missing the rear harness. After seeing the condition of the vehicle at its arrival, it was nowhere near the condition it was taken to Bully at the time I DROVE it there. It was not even drivable for it did not turn over. There were wires cut that did not go to anything. The front license plate was off and inside the vehicle among other engine parts. There were wires all over the driver side. The front grille was ready to fall off and there was over-spray of black paint on the rear doors and brown stains on the middle console. From it sitting there at Bully Diesel for an ENTIRE YEAR, I feel I had wasted time in a 3 year warranty from the rebuilt engine and wasted more time to have fixed what Bully Diesel did. The wiring harness that was made was not built to OEM specs. After the harness was replaced with a brand new OEM unit, the Suburban had the same issues it had prior to Bully having it...thus their work had no impact on fixing the original problem but caused more problems including missing bolts. After 3 months, I had received the vehicle back from the original shop owner with past and present repairs fixed along with a promise of free oil changes for the lifetime of the vehicle. I guess I was hoping to have a happy experience with Bully Diesel instead or to at least receive an apology or a phone call regarding the situation as this was merely one shop having a heated conversation with another and I was caught in the middle.

Had a great experience at first then it went South when they couldn't fix the issue. Now I'm on my…read moreown to figure this out.

Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Great mechanics, friendly and honest. The team at Glenn & Sons never does any unnecessary work. We…read morehave been going to them for over 20 years and they are fabulous!