I came here in September and this place gave me extreme heat and chemical damage. I suspect they…read moreslipped some sort of keratin or texture releasing product because every time I wash my hair it smells like chemicals. The pictures show my hair texture (4c) before Johanny, and my first wash (about three weeks after) being serviced by them . Also, there's a video that shows my call-log with the owner (I had a couple questions prior to visiting) to serve as proof I went to them since they have a habit of claiming that everyone who leaves a 'bad' review were never serviced by them or is an ex-employee. Beware if you have afro-textured hair and decide to come here. You might have to do a big chop like me! I hope in the future they're more inclusive for all hair types.

I've had several experiences in NYC over a couple of decades and this is by far the best 'Dominican…read moreHair Salon' experience I've ever had. Jose, the gentleman who answered the phone was very professional and courteous when we spoke. He gave me exact pricing and let me know in advance that it would cost more if my hair was extra long. We agreed on a time I would arrive at the salon and the next day when I did, I was greeted by a lovely woman, who pronounced my name and went to working on my hair right away. I was a bit concerned because I was wondering if she'd be able to handle my hair in all its thickness and kinky coiliness and she did, with the quickness. I was very surprised by how she was able to wash, condition, roller set, and blow dry my hair so fast. When it was time for the trim, I was confident that she'd finish the job right because she made sure to tell me what my hair was looking like and what needed to be done before proceeding. She even had Jose explain it to me more thoroughly in English. One of the things I appreciated about the salon besides the excellent customer service, the actual great service, and the cost was that the place felt comfortable. I was greeted and I felt welcomed and warm while at the shop. It felt like the old school shops where everyone says hello and is pleasant. I highly recommend this place, as they offer great options and perks that come with getting your hair done. I walked out looking like "who's that girl" and was grinning from ear to ear. Thank you to the salon.

I passed by here to ask the owner a question about pricing. She could not open the door, and said I…read morehad to call to make an appointment. When I did call she said she would call back, and didn't. I wouldn't want someone so rude to do my hair anyway, And it's such a bad policy to not let people make an appointment inside your salon. What if I needed her to look at the texture or the condition of my hair?

Came here randomly on a sale. SO impressed! Orlando styled my hair better than anyone I can…read moreremember .... Beautiful studio & friendly happy conversation. This will be my new go to salon. Thank you!

Ben gave me the hair of my dreams! So happy with my hair. He knew exactly what I wanted and gave me…read moremy vision and more !

Had an amazing cut by Martha this year! Their customer service was top notch and they fit me in…read moresame day- absolutely loved this salon.

So disappointed the original owners left and didn't say anything to their loyal customers. At…read morefirst, I was confused as to why this new woman was on the phone screaming on the phone and being unprofessional. It was then that I learned that her and her husband bought the salon. 2nd time I came she told me that they weren't accepting loyalty cards granted mine was already half way punched. The new owner told me, I can finish my loyalty card and pay $25 to get my hair done mind you I was paying $20 to get my hair done. The third encounter with her she's still on the phone yelling at someone, then her son is there so she's screaming even more. When it comes time to pay, she told me I have to pay $30 to get my hair done and that I can't use my loyalty card even though I have more punches left. As much as I love my beautician and have been going to her for over 15 years, I'm going to another place. This new owner is insensitive, and I'm pretty sure she's going to lose more customers. Still upset that the original owners couldn't say anything because I was so loyal to them smh. This place deserves 0 stars. Customer service went all the way down; prices went all the way up!!!

I've been going to this salon off and on for years. It isn't my "go to" salon, but since it it…read moreclose proximity to my house it has been a good fall back when I am pressed for a wash and set and don't have time to travel. I've had decent experiences with them in general. My hair texture is easy to manage (3b-c). It's natural and while I have a lot, it doesn't require a lot to get straight. So a wash and set is all I need. The reason for this negative review is that I recently started taking my 6 year old daughter for blowouts. She has been about 3 times. Her hair texture is considerably more course than mine (4a). It is (or should I say 'was') thick and beautiful. Her Afro-puffs were perfect, enviable, huge round puffs of cotton. Not any more. During the last visit, both my daughter and I came for blowouts. The salon was nearly empty so we had different stylists. The stylist who tended to my daughter was feeling her hair and simultaneously asking "are you gonna be a good girl today?" Not sure what she was talking about I piped in, "she is always a good girl." The stylist said, "I just meant while I blow it, it gets hot." I said, "Again, she always is a good girl, she really enjoys getting her hair straightened so she is a good sport about the process." They went to the shampoo bowl. I was already past that point and getting rollers in my hair and about to go under the dryer. So I didn't observe my daughter's shampoo process. I regret that now. My daughter's hair turned out great. Straighter than ever. Definitely more straight than when I do it at home. I drummed it up to the professionals being professional. I didn't wash her hair for 2 weeks (judge me, it's a thing :)) and my daughter's hair never reverted. 6 year old girl, doing 6 year old play, sweat and all and there was barely any curly edges. Peculiar? Yes... but I didn't think too much about it. It wasn't until I washed her hair that I realized that something was really wrong. 3 shampoos. And her hair would not curl. Stringy, straight hairs all over her head. 6 years of loving up on each of her curls, I know exactly what her hair is like, and...like that... it was changed! I did a Deep conditioning treatment. And her hair still wouldn't curl the way it previously did. Soft, puffy, fluffy, hair gone. And her hair had this awful chemical smell to it. 3 shampoos and a deep conditioning treatment and this weird smell clung to her hair. I was convinced at that point that the salon did something irreversible to her hair. I went to the salon and explained my concerns to the same ladies in the shop I have always seen and talked to every time I have visited, but now they didn't understand my English. So they called a woman who supposedly owned the salon and spoke better English, who expectedly denied any wrongdoing. It's heartbreaking really. So beware. This business is up to funny business. I definitely will never return. I'll be using all the natural hair care tips I've gained over the years to try and repair the damage done to my daughter's continually breaking hair. And telling EVERYONE I know about our experience.

I'm growing out my natural hair and I don't really need curly cuts or full service anymore, just…read moremaintenance trims. I booked online and sent the $45 deposit via CashApp, which was the cost of the entire service. I don't actually own a blow dryer, so I washed my hair and brushed it out until it was straight-ish, and that was fine. My partner had a separate appointment and detangled his hair, but they charged him an additional blow drying fee (I don't think he brushed his hair out like I did, maybe that's why?). I showed up about 15 minutes early in the middle of a heat wave, Cece offered me a cold water, and Stephenie started working on me right away. She blow dried my hair a little bit more, with minimal heat. Stephenie was super communicative and showed me what she wanted to cut off. The trim wasn't really noticeable from a distance, which is exactly what I wanted. The salon itself is small and neat, and Stephenie and Cece are super friendly. I'll be back for my next trim in 3 months!

Cece was amazing! Personable, knowledgeable, and all around just amazing customer service. Needed a…read morewash and blow dry before my braiding appointment and she did an amazing job. The salon looks small on the outside but full of life on the inside

TL;DR Went for a basic single process / grey coverage and left with brassy hot roots…read more After having a couple bad experiences at my previous salon, I decided to try this location given the strong reviews. I needed a single process to cover my greys - I have medium brown hair, no highlights. Should be simple enough. Upon getting in the chair, the stylist mentioned she thought my greys looked resistant, I agreed because I know that my color usually has to sit for a while, but she didn't ask me any questions beyond that. Instead, the she spent most of the time suggesting I should get highlights (which is not unusual when discussing how to add more dimension), but this was after I just explained how I stopped getting highlights a few years back because I didn't like how much it damaged my hair. When it was time to process, she put me under heat, which I have never had done before in the past 6 years of getting this service. I thought it was odd at first, but not knowing anything about hair coloring, assumed it was necessary for the type of product they use at this salon. I was under heat for about 10 minutes which felt far too long as my hairline was starting to sting badly. As soon as we started drying, it seemed like my roots were much lighter than normal, but once fully dry the color looked accurate enough. I don't know if it was the lighting in the salon or what, but it wasn't until I got home that I noticed my roots were so hot and brassy! While I blame myself for not looking more closely at the time, I imagine a Level 6 Stylist would have easily noticed this, yet she didn't say anything about it all and acted like my hair color was matched perfectly. Very disappointing that she never asked about heat being necessary previously for my greys and just assumed to use it, knowing heat during a single process is the fastest way to getting hot roots. Giving 2 stars because the rest of the staff was nice and the blow out was good. Sadly I'm now on the hunt for another new salon.

I didnt have a good experience the first time in this place but I went here a second time after…read moreseveral years because well I was temporarily gonna lose all my hair and needed to cut my hair super short. It was pouring rain and this place was close so decided it for convenience. I called them mentioning I just want a simple cut ($75). They said they have availability. What I didnt know was they assigned me to the same stylish I had several years ago. Not sure why. I didntb ask for it. I came 8 min before my appointment time and they made me wait 25 minutes, I was not well. I told them my situation and this hair cut was only temporary. They charged me $136. I felt really low. My friends and family told me that while my hair style was good it did feel like they took advantage of my situation. I wont be coming back here ever again.

Leonor really took the time to talk through what I wanted. She did a beautiful job with my cut…read more(layers, bangs) and my blow out lasted 5 days! The products were great too, left my hair shiny! I'll definitely be back.

SLAYED MY HAIRRRRR. Better than I could have imagined so chill and friendly…read more Knew what they were fucking doing for sure!

I was referred to Erica by a friend. I'm very happy for the referral because Erica did a great job…read morewith my hair! The professionalism is seen from the time I walked in. I was greeted by the owner Erica Muniz, she asked me what I would like done to my hair. She made some suggestions which I agreed to. The results was just fabulous! The wait time was average, it's expected when you have a stylist and beauty salon owner that knows her job. My mom also love the results of her hair cut suggested by Erica. (Mom doesn't want her picture on social media) 5 stars.

Erica did a great job on my wedding do. I did wait a bit, even with an appointment, as she turned…read moreout to be very busy. But nevertheless, it was well worth the wait & the reasonable price of my pretty wedding hairdo! I felt beautiful on my special day, in part thanks to what she did to my hair. She is also very friendly, openly communicative, and receptive to requests and discussion. Thank you, Erica! Keep doing what you do so well!