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    GStar The Salon

    3.6 (16 reviews)
    Closed 11:00 am - 9:00 pm

    By appointment only

    Services - GStar The Salon

    Haircut

    GStar The Salon Photos

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    On 9/11, I received three phone calls from an unknown number (harassment much?). I thought it was a scam . The second time I picked up and hung up . The third time I responded to the call, it was Ms.Genevieve , the salon owner . She greets me in an exasperated tone and proceeds to state that she is hearing from "multiple people about a young lady talking about her business being unprofessional ". I replied to say that I spoke to Ms.Elsa through text ( the employee who did my cut and I reviewed the good work done by her on the 17th, review was removed by me as I had a different interaction with the owner which negated her work) despite her using a $5 (Africa's best hair mayonnaise , which is the cost in most bs stores and online which I noticed after getting hair washed . I sent a text message (screenshot attached ) in response to her messages asking if I will be working with her within the past roughly two weeks . The reply was late but I excused the tardiness in my message due to the field I work in . Today was when I received the unknown calls (three) from Ms.Genevieve, the owner of the salon where she said she heard I said she is running f her business unprofessionally. I said in kind that the only person I spoke to was Ms.Elsa due to the owner's inconsistency . Ms.Genevieve said that she told me the purpose of her family matter (she simply stayed that is was a serious emergency, screenshot also attached ) . You will also see that I did not respond to her until OVER a week to follow up on any recourse that would /should be taken . For confidentiality reasons I will not disclose the issue the owner told me she is undergoing on 9/11/19; she never informed me of such when after our phone conversation when I made Ms.Genevieve aware of the matter . As she started to become louder in tone I said that this is not an argument , I do NOT pick up unknown calls (in this case I foolishly did as there were multiple calls made by her ) and if you cannot speak in a respectful tone as I was speaking to her in I will hang the call up again . I told the owner that the only person who knew of my sentiments regarding the incomplete services (see pics attached) by Ms.Octai was Ms.Elsa. Clearly as Ms.Genevieve stated that she was hearing from "multiple people " it is evident that Ms.Elsa was gossiping (and I did state this to Ms.Genevieve) and that any gossiping in a business setting is unprofessional and this only proves my point in the text message that was sent to Ms.Elsa after the multiple calls from Ms.Genevieve. During our phone conversation (Ms.Genevieve & I) on 8/20/19 where I have made the ordeal (appointment ) I have had with Ms.Octai , the owner requested that I text her some key points as she had a scheduled appointment with Ms.Octai. The key issues and events that I experienced on that day I was to text to her so that she can discuss with Ms. Octai. Please see below. Please excuse any typos as I copied and pasted this . PICTURES OF ALL CLAIMS ARE ATTACHED TO PROVE MY CASE. * I opted to speak w Ms.Octai where she initially said "no we can speak here" (the back of the salon wheee I was where the bathroom is in your salon). I did this for the purpose of being discrete and tactful . She said midpoint if the conversation that I tried to manipulate the situation (how when she received the cash in her hand prior to me speaking to her). *Throughout the service , she was CONSTANTLY dropping the comb and brush . Also, the customization of the wig I got installed the day of the appointment was being done by two other coworkers (one bleached and the other washed ). *Ms.Octai plucked the day of . Granted that everyone's head is different but bleaching , washing and plucking the day of?! *Ms.Octai's coworker had to give her tips on corrections * The elastic bands on the units are VERY CLOSE TO COMING OFF. I told her thread was hanging off and one of units was damp. Ms.Octai dismisses this by saying (after she feels it when we're speaking outside ) "oh it's a bit cold but not damp "( Saturday was humid with a temp of 83 degrees , really)?! I was just so disgusted that I had to pay $25 on a cab home . I stated what I saw on her Facebook page and my coworker was not matching up , she said "you are receiving a glue-less service it's different" . During the conversation Ms.Octai tells me that this was her second time doing glue-less and I was the reasons he wanted to learn . I stated to her that she was a novice . She said no and I said anyone doing something for a first, third or even a fifth is not a professional so I basically was a trial run for her . This was the point where the peak of her defensiveness occurs so much so she starts to use hand gestures in a rather offensive way where I had to politely end dialogue . Note how positive reviews coincidentally pop up two days after my review with more than adequate proof to substantiate my case , haha . Thanks to Yelp for featuring me !

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    11 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    9 years ago

    Salon is beautiful.. The ladies are friendly and very professional.. Enjoy coming here to do my hair!

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    10 years ago

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    Ask the Community - GStar The Salon

    Review Highlights - GStar The Salon

    I learned quickly (and the hard way!) that commuting to stick with Yeye is the right thing to do!!!

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    Dollhouse Cosmetics

    Dollhouse Cosmetics

    1.7
    (64 reviews)
    1.4 mi
    $$

    Never will I ever support this business again!! I went to the BK location on 3 separate occasions…read moreand it was closed each time. (I checked her BK store hours) I decided to order online although I've been warned by a previous customer not to do so. Against my better judgment and me wanting to give a try for myself despite others opinions and warning has led me to this review. I placed this order on Nov 16,2021. Ten days later and the products have still not been shipped out!(Label created but never shipped) So, I decided to inbox the owner on IG just to be told that (my order was being shipped out that day and that shipping don't include the weekend). She went on to say "she wished it wasn't shipped out because she would have refunded my $$ Her response was downright rude and inconsiderate of my frustration not to mention, she clearly lied about my products being shipped that day!! Theeee WORST customer service EVER‼. I try to be supportive of black owned businesses and this is the treatment I get! They don't hesitate taking your money! **DONT WASTE YOUR TIME OR YOUR MONEY WITH THIS COMPANY** This is my honest and fair review of the customer service. It does not come from a place of hate or anything other than disappointment and dissatisfaction!! FYI...I have receipts of the inbox, chose to leave that out. However, at no time was I rude or disrespectful to warrant this negative energy!

    Do not buy the products they take your money and do not send the products. They have poor customer…read moreservice and stop answering you when you try to follow up on your missing products..

    Photos
    Full face make-up and lashes
    Full face make-up and lashes
    Dollhouse Cosmetics
    Dollhouse Cosmetics

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    Lash Addict Beauty And Spa

    Lash Addict Beauty And Spa

    3.4
    (18 reviews)
    2.1 mi

    I got a classic lash extension set through Groupon. The product itself was fine - I enjoy my…read morelashes. However, the service was really frustrating. I went to the shop 15 min before my appointment, and the technician had no record of my appointment. I then waited an hour total for the matter to get sorted, and the technician could not take me on that day. I was in a rush because I was coming out of a hectic time at work and wanted these done for an event, so wasting an hour wasn't easy to do. The technician had me contact the owner of the shop on my own because there was no record of my appointment -- turns out she hadn't written my time down. Unfortunately this was not surprising as she had seemed a little absent-minded on text. While the owner offered a refund, she wasn't able to offer that as it was purchased through Groupon. It was the cherry on top to my frustration to have her offer a solution that wouldn't work and I had to do my own research to come to that conclusion. I ended up getting the appointment so I wouldn't be wasting my money, but if I had other options I would've asked for refunds or discounts. The owner did apologize, but it took way too long and shouldn't have happened in the first place. The technician was sweet though and offered an alternate service, but it made no sense to spend an additional $40.

    It's gonna be a no from me…read more.. Came in for a simple extension removal and it was easily one of the worst experiences doing it. The technician didn't put any sort of protective eye shields underneath my eyes or follow any real procedure for the removal. It just felt like she applied solution and was even yanking the more stubborn ones out with my own lash. I've gotten lash extensions removed on several occasions, and this is the one time where it burned like crazy. I always keep my eyes closed and know to do so; but the technician was literally lifting my eyelid up as she was removing my lashes and getting solution or shampoo in. She said that extension removal is always painful and burns, which is literally not true at all. I've always had generally easy and pain free experiences with the whole process. Would not trust this place with lash application after all that in the slightest.

    Photos
    Brow lamination
    Brow lamination
    Brow shaping tint
    Brow shaping tint
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    Services

    GStar The Salon - hair - Updated July 2026

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