Horrible experience. The staff was really disappointing…read more Laura, I believe is her name, should not be a manager. She's no help at all and absolutely does not care about her clients. She takes no accountability, nor do her workers. She claims so, but that's not what was portrayed. She refuses to believe that her employees can make mistakes just to protect the company's image, absolutely pathetic, considering they did lie, make mistakes and some are incompetent. They all lied by insisting certain information was went over and discussed during the consult, such as risks, which was not. Grace definitely did not go over risks. Rachel did when I asked but also persisted it was covered by Grace previously and Desiree, whom I have never seen regarding fillers. They made the mistake of noting inaccurately in their system that I'v seen Desiree twice about fillers when I haven't. It was Grace instead, and only once. Grace unfortunately isn't as experienced as she should be. My consult with her was not informative. She barely knew how to answer my questions properly, hesitated and did not even bother to show me any sample photos at all considering this is a big procedure. I'm sure this wouldn't be the first complaint against her expertise, and I know they all know it, including the manager, Laura. Never also seen a place that didn't have photos to offer to go by. This led me to ask many questions during the day of my procedure. Rachel in a way was rushing to get started so my numbing creme wouldn't ware off, which ended up waring off 6 hours later... So... I can conclude that there was plenty of time to ask as many questions needed. This is where I explained that I hadn't had these questions discussed previously and therefore is crucial to have them answered. Rachel argues and insists that I'v had a consult twice with Desiree based on the "notes" on the computer which were inaccurate. I did not have any consults with Desiree regarding fillers, only laser hair removal over more than a year ago. I blame the person in charge for all of this, whether the workers are dishonest and/or incompetent, full accountability should be taken by Laura the manager. Yet, no accountability was taken. Whether you're also a loyal client or not, which I certainly have been, guess that definitely doesn't fall in with them. I'v been with Rita for probably a little over a year for laser and had planned 3 other future procedures. Like I said, it does not fall in with them. I don't recommend this place.

I've been seeing Kelly for almost a year now, and I truly can't say enough good things. Not only is…read moreshe warm, welcoming, and incredibly kind, but she also brings a level of knowledge and professionalism that sets her apart. From the very first appointment, she took the time to understand my skin and its needs, recommending treatments and products that have genuinely made a HUGE difference in my skin. She has an amazing eye for what your skin needs based on your goals. She also has a long-term approach to skincare, which I LOVE, and I've never once felt pushed toward unnecessary treatments--which is one of my biggest pet peeves! I feel confident and cared for every time I walk out of her treatment room, and truly enjoy our conversations during our sessions. If you're looking for someone who is not only kind but also deeply knowledgeable and results-driven, I cannot recommend Kelly enough!

I went down a rabbit hole researching plastic surgeons before making my decision. I was…read morespecifically looking for someone who was board-certified, local, actively involved in research, and committed to continuing education and advanced training. After a lot of searching, I found Dr. Hunter, and I'm so glad I did. From the very first consultation, I knew my experience would be different. Dr. Hunter personally greeted my family and me in the lobby, which immediately made me feel welcome. During my consultation, I shared all of my concerns and the areas I wanted to improve. He listened carefully, never rushed me, and offered thoughtful recommendations based on my goals. I've been to many medical appointments where I've left feeling unheard, but that was never the case with Dr. Hunter. His confidence, professionalism, and attention to detail gave me complete confidence in my decision. I had my surgery in December, and now that I'm six months post-op, I can honestly say I LOVE the way I look. My results exceeded my expectations while still looking natural. One thing I was initially nervous about was that I didn't see many women who looked like me on the website. However, from beginning to end, I was treated with exceptional care and respect. The hospitality from the entire Amelia team was truly unmatched. Every interaction made me feel safe, valued, and genuinely cared for, and that meant everything to me. Whenever I had a question or concern, someone responded quickly by phone or email. I never felt like I was navigating my recovery alone. I am beyond grateful to Dr. Hunter and every member of the Amelia team for helping me through this journey. Choosing them was one of the best decisions I've made, and I would recommend them without hesitation. For anyone considering a mommy makeover, my procedure included: * Tummy tuck * Small hernia repair * Breast reduction * Liposuction to the flanks Thank you, Dr. Hunter and the entire Amelia team, for helping me feel confident in my own skin again. I will forever be grateful.

Granniehudson serving as the caregiver for her sister as she completes a procedure. This location…read moreis absolutely gorgeous - clean, professional, and inviting. Plenty of private room and space to wait for your loved one. as any business of this type, it's staffed by beautiful young women who don't need one iota of anything done to themselves, but have everything from duck lips, Botox, fillers and the works. It always cracks me up. Why? Because beauty and anti-aging sells! And they represent the product! These ladies, however, are as down-to-earth and sweet as possible. My sister claims that the experience is top-notch from top to bottom, and just sitting here waiting on her and talking to the staff, definitely confirms that!

The entire staff is phenomenal. They are kind and…read moreprofessional. Eileen has an unbelievable ability to analyze your face with her experience and gives a very honest recommendation. Her delivery of care and followup is unmatched in my opinion. If you see changes that are not quite what you expected, she wants to know about it. A great place for aesthetics!

I have been going to Eileen for ages. She always does an amazing job. She recommended the hyper…read moredilute radiesse and the results were fabulous! It made me look 10 years younger. I highly recommend having this done. I am hooked for life! Well, at least every two years. Eileen is an artist with facial rejuvenation!

Getting treated at Family Dermatology was the BIGGEST MISTAKE of my 74 year life. I have been bed…read moreridden for the last six years because I trusted them. My wife and I are losing everything worked for our entire lives. Kelly Blount, PA, prescribed a medication that should never be used under compression bandages. After the second application I unwrapped my lower legs to find large areas of skin nesrly burned through and my feet had a number of holes burned through the skin. It got infected into the bones, the sides of my feet had to be amputated and bone grafts put in. My right heel had about 7 square inches of flesh that came off and the MRSA ate into multiple bones. I nearly lost both feet. I requested that the doctor see me and was given an appointment. The obviously embarassed appointment person had been told by the doctor to say "You are to go away! No one will see you, no one will treat you. You are to go away!" I replied " You just gave me a reason to sue." If my clueless niece had not thrown away my evidence right before I was in the hospital for 72 days, I would have. I hope kharma catches up with that doctor and he ends very badly. I went there to get MRSA off my skin on my legs and feet. I did not expect to get my skin removed and have to get amputations and spend months on vacuum therapy, with repeated hospitalizations for sepsis and other serious infections. In long term care I am cleaned and rebandaged by a wound nurse three days a week, by a great wound doctor once a week. The lymphedema I had is gone and so finally the infections after about six and a half years. I have severe dropfoot and my toes are now retracted with calcification of the joints. My right foot is very deformed. I had walked a couple hundred feet that day when I went to the clinic but after years of disability my balance was poor so I rolled in on a handicapped scooter. Around the end of July 2020 I was declared bed ridden. I couldn't take care of my wife when she was very ill and her sister carried her away and committed her. She had lost decades of memories due to low oxygen and not being admitted to the hospital. I miss her very much. We had a long peaceful marriage. She can't even dial a landline phone now or hang it up correctly. This place should be closed! The two PAs that saw me did not know what they were doing and that doctor doesn't care what happens to patients. Their licences should be forfeited. They severely injured me and that caused us both great harm and loss. They should not even treat animals. If it saves someone else I was told by an ER surgeon that what they should have prescribed was Surgical Scrub. A number of doctors and wound nurses have told me what they prescribed should Never Be Used under compression bandages.

The PA was very good. The was as well. The Doctor was professional. I choose to go on to UNC…read morebecause I needed a high level to treatment.

I've seen Kathleen 2 times now, firstly my skin looks amazing afterwards. I've come around/during…read moremy cycle and so my skin is a mess. I always leave IMMEDIATELY looking glowly, less inflamed, and she is so gentle and intentional with extractions. She only gets what's ready, and leaves the rest to heal by themselves. Kathleen herself is so incredibly warm, kind, and loving. You can truly tell she loves what she does. It took me almost 6 months to get in with her, but I completely understand because if I wasn't moving, I'd never stop coming in. Facials probably are more expensive than your typical chain spa, but it's so much more personal, cozy, and you never feel rushed. I would absolutely recommend you try to get in with her!

Kathleen was absolutely wonderful! I had to wait about 2 months for an appointment, I reached back…read moreout and she was able to move me off of the waiting list. I had a phone consultation before my first appointment. At my appointment, my skin was analyzed to see sun damage and inflammation. We also went through my concerns and health history. It was very thorough and Kathleen was professional and very kind throughout the whole experience. The facial itself was extremely relaxing. She does a microcurrent facial and I believe it lasted about 1.5 hours. Afterwards, my skin was calm and glowing! I was interested in cleansers and a new moisturizer, she sent me home with samples to try and I never felt pressured to purchase any products. I've already made my next appointment and plan to go back monthly!

Aimee was great in talking about my needs for my eyebrow service. She was nice and easy to talk to…read moreduring the service. It was welcoming from the moment I walked in.

My go-to spot for threading. Every technician has done a great job. Five star service.read more

Seriously the most relaxing facial you will ever get!! I have been going to Bre almost a year now…read moreand she has helped clear up my skin and recommended amazing products for me to incorporate within my skincare regimen. Bre is always knowledgeable with any questions I have for her and knows the best products for your skin type. The location itself is always clean and everything about the experience down to the smallest details is perfect. For example, I always leave with a cold water to hydrate and their playlist sets the right vibe for relaxation. I always look forward to my facials with Bre, I am so happy I found her!

The facial was excellent!!!! Bree was thorough, I felt like she truly listened to what my skin…read moreissues were and tailored the facial to this. She also did a great job suggesting a home care regimen without making me feel forced to buy any of their in-house products. She even wrote it out so I wouldn't forget. Since COVID I restricted all non-essential indoor visits but the precautions taken and the diligence to sanitize everything is above and beyond what is recommended so I felt totally comfortable the entire time I was there. I will definitely be back!

I got a gift certificate and chose the dermaplane and diamond glo facial. My skin is actually…read moreglowing. My very dry skin looks hydrated, feels soft and healthy with a little glow. I also purchased the tinted spf75 mineral sunblock and it evens out my skin tone. I've had facial treatments at other places and have never had this result. If you're going to an event or just want to look your best, this is a great treatment. It took 1.5 hours and was so relaxing, I almost fell asleep! Meaghan at the front desk was so helpful and my Aesthetician Corina was amazing. I want to add that I went on a Wednesday and what a treat to break up the work day/week.

Amanda is amazing for all things med spa related!! Very knowledgeable and doesn't oversellread more

There is currently a Level 4 severe weather threat in our area today. Forecasts for Central NC…read moreinclude severe storms Monday with 75+ mph winds, possible tornadoes, and large hail. Late last night, after the business had already closed, I sent an email asking if I could reschedule my appointment due to the severe and unforeseen weather conditions. Typically, the company confirms appointments, but I did not receive my call yesterday. When they opened at 9 AM this morning, I called directly and spoke with the owner. I explained my concern about traveling during the severe weather threat and asked if I could reschedule. I was told that because "it was not storming right now [at that exact moment], I would not be allowed to reschedule. Despite widespread warnings, school closures, and public safety recommendations due to the weather, I was told my only option was to still come to the appointment. I also asked what would happen if something occurred during the service, such as a power outage due to the storm. The response I received was that they would "cross that bridge when they get to it." Due to this experience and the lack of flexibility during a serious weather event, I will be canceling my membership today.

Don't get a membership. Seriously, don't do it. I started a membership about 4 years ago, then I…read moremoved away from Raleigh. I called massage luxe to cancel, and they wouldn't let me do it over the phone. Instead they gave me the option to freeze my membership (still charged me $5 a month for this). Then, without my knowledge or consent, my membership was unfrozen and I was charged $75/month again. Finally they allowed me to cancel over the phone, and now I have 10 hours of services that I won't be able to use because I don't live near a massage luxe. Seriously shady business practices happening at this place.

Really poor business model to have 48 hour cancellation policy and charge 50% of service but NOT…read moreensure that you receive the reminder and confirm the appointment. I tracked them down to cancel 42 hours in ADVANCE and they still charged me. I am a spa enthusiast-- spent a ton in Salt Lake City at the most wonderful spa and was set on this one as Skyelar is nice and listened to my concerns but hey -- there are MANY wonderful spas in raleigh that are boutique and do business in a more fair way. My money is hard earned so my advice is to take your money elsewhere -- nothing special or "spa like" about this place, and there are many other portions in the triangle!!!

I have been going to Citrine Skin & Lash Spa for over two years, every experience has been 10/10! I…read morealways leave feeling like my skin is revitalized. Both Mary Alice and Skyelar are fantastic at providing personalized facials. If you're looking for the best skin & lash spa in the Triangle, look no further!