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    Salons By JC

    3.8 (6 reviews)
    Open 9:00 am - 7:00 pm

    Services - Salons By JC

    Haircut

    Massage

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    Optimal Skin Studio

    Optimal Skin Studio

    3.7
    (3 reviews)
    2.6 mi

    Made an appointment through class pass. No one picked up when i called to confirm and when i…read morearrived to the address the business was not there

    I've never had anything professionally waxed. A friend told me about Christin and her spa, Optimal…read moreSkin Studio. She goes and sees her at least once a month for waxing. She told me it's the most painless wax she's ever had. So I schedule an appointment to get my back done. I have a small little patch on my lower back. So I had it done today and not only was it virtually painless, but she made it comfortable, relaxing. Made me feel like I've been there before, just by the way she treated me. She explained the process first. She did exactly what she described. She was done before I knew it. Double checking to be certain not a single hair was missed. I love seeing a person that genuinely loves what they do. Not only the physical part of it but the educational part of it too. She answered every question with detailed knowledge. And was happy to do it. I'm coming back next week to get my first professional facial. And honestly I can't wait. I was curious so I asked her to record it.

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    Microdermabrasion is a great alternative treatment to chemical peels for evening skin tone and creating collagen and elastin
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    The Express Facial is perfect for Teen clients
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    LED Light treatments have a variety of benefits. Blue LED light targets bacteria helping to clear up acne
    Hand & Stone Massage and Facial Spa

    Hand & Stone Massage and Facial Spa

    3.6
    (81 reviews)
    2.3 mi
    $$

    Make sure you're aware that when you start a membership with Hand & Stone that if you try to…read morecancel, you will have to pay an extra month even if you were just drafted and haven't used your balance yet as a 30 day notice fee. This extra month does get credited to your account, but in my situation I find this very unreasonable. I tried to cancel my appointment on the 30th. There's no way to cancel online. I called on the 30th 3 times and couldn't get an answer on the phone. I also tried calling another location that I've been using 4 times with no answer. On the 31st I called again and was able to reach someone the first try. It takes 1-3 business days to process any request that changes your membership whether you freeze or cancel. They suggested I just freeze my account and that they would try their best to get it in before I'm charged on the 3rd. I checked my email continuously the next few days to no avail. Of course, I ended up being charged on the 3rd. Disappointing as I am cancelling due to financial constraints, but I was warned it could happen so whatever. Well today on the 7th I called again to just go ahead and cancel because after consideration I really just don't want the membership anymore due to this. On the phone today I was told that "I called on the 31st, they sent out the email to freeze on the 2nd, and I was billed on the 3rd." However, I received the email to freeze on the 3rd after I was already billed. They then tell me that yes, I will have to pay for an additional month where I will be billed on the 7th of May. So basically, I'd spent a couple hours on the 30th, and most of the day the 31st, 1st, and 2nd stressing over this to only be charged for a service on the 3rd I tried to cancel, then at least freeze believing it would be easier...and now next month I'm going to have to pay an additional $79.99 for a service I don't even want. Overall the services I've received the past few months at the secondary location I'd been using primarily due to it being closer to me were nice, and I loved the staff there. The staff at this location were friendly as far as I've experienced but I've only been there twice and talked to them now twice on the phone. I do feel like it's a little overpriced for what you get, but it is still something nice to do for yourself. My low rating is purely due to the lack of leeway in their membership despite me trying to cancel since the 30th, and no one informing me of their cancellation policy until today. This should be something informed to you when you sign up.

    HORRIBLE Terrible experience! The receptionist who checked me in was incredibly rude. I inquired…read moreabout the Serenity package my husband paid for as a surprise, and she insisted it only included a facial, despite the online information and package menu clearly stating a 50-minute massage followed by a 50-minute facial. When I tried to explain, she cut me off and bluntly said, "No, it's just a facial." To make matters worse, she denied any possibility of using the gift card for other services and falsely led me to believe a refund might be possible and stated that only the manager could speak with the number on file (my husbands). The manager later called my husband, claiming she was told that I didn't want some of the services and that we'd be charged for one due to the esthetician's waiting time. However, it seems as if the whole story wasn't informed to the manager... that I was told I was only getting a facial ( I wasn't opposed to the facial but I was under the impression I would be getting a relaxation massage with a facial but yet told "No its just a facial".) This whole ordeal was marked by miscommunication, and it's clear no one was concerned about the dismissive behavior of the receptionist. She not only interrupted me but also avoided making eye contact, focusing on her computer instead. This place is misleading, and I strongly advise against it. I'll be informing my colleagues and friends to steer clear of this location. Awful experience!

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    Hand & Stone Massage and Facial Spa
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    We have the products and expertise for all of your skin care needs!
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    Salons By JC - hair - Updated June 2026

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