I want to provide another shout out to Hub Automotive. I finally took my car in for a LOT of…read moreregular maintenance work that i had ignored for ... years (typical stuff like tune up, fluids, belts, spark plugs, etc). After the initial fix, I still had some follow up items because things were not quite perfect with my ride. The Hub saw me right away, got things tweaked perfectly, and now my car drives just like the day I bought it off the acura lot. I really appreciate all of the great and hard work hub automotive does! And they are dog friendly :D.

The mechanic I usually take my cars to is almost to Bartlett and I wanted to try something close…read moreand in the CY neighborhood. I came in looking for a convenient, quick change on my brakes. I knew that was the problem. I also knew the car I was bringing was an older "clunker" that I did not want to invest much into for repairs. Upon arrival, I attempted to explain this to the receptionist. She didn't even make contact with me, but instead just told me that the mechanic would take care of things. I should have insisted on speaking to someone but I wanted to trust the process. When I received the quote, I knew it was way off. I reached out to my mechanic (who also has Yelp reviews of 4.6+ as well) and asked if it sounded strange. He said he could beat it by $400, and probably more. I picked up my car (which still cost me a $125 diagnostic service fee) and took it to my other mechanic who did the work for $800 less. I'm sure The Hub stands by their work and their quote, but that is just so, so far off and a bit toned def to this customer's needs. All your receptionist had to do was listen to me and consider my request, but instead, you lost a potential new customer from the CY neighborhood. I hate that because I want to support local joints. From what other reviews say, this is a highly reputable place to take your vehicles -- so I can't argue its quality. I can only warn the consumer of its seemingly astronomical, pricey quotes.

They were very friendly and kept me informed of the work that my car needed and they were accurate…read morein assessing the parts and work needed prior to doing the work. They were timely with the repairs needed for the suspension and showed me the parts they replaced. Now my car rides and drives a whole lot better and they guarantee their work nationally through NAPA for 24 month! What a refreshing experience with an auto repair company!

Great service and great people who go the extra mile to make sure the customers are satisfied.read more

On 4/8 I went for a leaky water pump repair previously diagnosed by another repair shop…read more.. Southaven Car Care agreed and repaired for $633. I drove the car for 2 days; when another leak appeared . I Took it back to Southaven CC who stated it was NOW THE RADIATOR. (The radiator Was Not Leaking B4 water pump repair). I declared it was something SCC did in water pump repair. SCC representative was cocky and nasty saying the new water pump put pressure on the Radiator which caused the new leak. He also stated the water pump was "barely hanging on my car" which is not true from the initial waterpum diagnosis B4 I went to SCC. So, I took to another repair shop which showed a cracked radiator (not there on water pump repair day 2 days prior). Now it would be $934 for new radiator from SCC. It is a shame how Auto Repair shops continue to take woman (especially older Black women) for a monitary ride. I recently read one from several people (no longer shown) about this particular shop--about bigger problem s after initial repair. I got bids elsewhere for less, where I got it repaired the next day. In closing, the owner was cocky, sometimes nasty, and very deceitful about my repairs. Please stay away!! Cocky, no compassion and shoddy work????? Wish I could give "0" stars.

This business was recommended to me for car repairs. They have provided a few services for me…read moreincluding "fixing my air". My air blows but will blow hot air or cool air or really cold air whenever. No rhyme or reason. We started this repair the summer of 2024 and still after several repairs, two very hot summers and a lot of money, I still am driving my car with the same issues. Chris was willing to work on it again at an additional charge when my air is still not working correctly after all of the past repairs and paid services. Needless to say, I am going to have to find another place to repair my air in my car. As for my other car repairs by this business, I have not had any problems. Hot and frustrated, Dana

Horrible service, unprofessional and keep my dad's truck for over 8 month. Joe had an attitude…read moreeverytime we went to check on the truck. was telling my dad he was waiting for parts. Then told me he was going to get to whenever he could but kept bringing new vehicles in and working on them before my dad's truck. He kept my dad's keys and gave us an empty remote that look like it went to the truck. Just poor customer service and now we have a truck with no motor at all.

RUN FROM THIS PLACE. IT IS NOTHING BUT TROUBLE. BAD OWNERSHIP, BAD CUSTOMER SERVICE, 12/03/2024…read moreDustin and Joe (The new owners of Glen's Garage) took my 2012 Dodge Ram. GOAL was to rebuild the motor. They took the motor apart and took my money 03/12/2025. NOW IT"S 12/21/2025 and nothing has been done absolutely NOTHING. Trucks in pieces and motor still torn down. Dustin say's, he quit because "Joe hasn't paid him". Joe is currently running the place and is not a good businessman AT ALL. I have requested my money back and they refuse to refund me my money. They should not be in operation AT ALL. EVEN IF IT SEEM OK, RUN.

My car decided to audition for a soap opera and produced one dramatic problem after another. Every…read moretime the mechanics fixed something, my car apparently thought, "Great! Now for my next trick." Instead of giving up or launching my car into the sun (which, honestly, I might have understood), they stuck with it and kept troubleshooting until everything was finally sorted out. Through the whole mechanical mystery saga, they were patient, kind, and super transparent about what was going on. And somehow, despite the chaos my car created, the price was still below what others quoted. If you want mechanics who won't quit on your car even when it's acting like a confused raccoon in a trash can, this is the place. Highly recommend!

I've been getting my oiled changed here for years,different vehicles. Never any issues! I…read morerecommend!!!