I want to provide another shout out to Hub Automotive. I finally took my car in for a LOT of…read moreregular maintenance work that i had ignored for ... years (typical stuff like tune up, fluids, belts, spark plugs, etc). After the initial fix, I still had some follow up items because things were not quite perfect with my ride. The Hub saw me right away, got things tweaked perfectly, and now my car drives just like the day I bought it off the acura lot. I really appreciate all of the great and hard work hub automotive does! And they are dog friendly :D.

The mechanic I usually take my cars to is almost to Bartlett and I wanted to try something close…read moreand in the CY neighborhood. I came in looking for a convenient, quick change on my brakes. I knew that was the problem. I also knew the car I was bringing was an older "clunker" that I did not want to invest much into for repairs. Upon arrival, I attempted to explain this to the receptionist. She didn't even make contact with me, but instead just told me that the mechanic would take care of things. I should have insisted on speaking to someone but I wanted to trust the process. When I received the quote, I knew it was way off. I reached out to my mechanic (who also has Yelp reviews of 4.6+ as well) and asked if it sounded strange. He said he could beat it by $400, and probably more. I picked up my car (which still cost me a $125 diagnostic service fee) and took it to my other mechanic who did the work for $800 less. I'm sure The Hub stands by their work and their quote, but that is just so, so far off and a bit toned def to this customer's needs. All your receptionist had to do was listen to me and consider my request, but instead, you lost a potential new customer from the CY neighborhood. I hate that because I want to support local joints. From what other reviews say, this is a highly reputable place to take your vehicles -- so I can't argue its quality. I can only warn the consumer of its seemingly astronomical, pricey quotes.

E and E is a family owned business in Whitehaven. I've been taking my car there for years. Ed and…read moreElvis are great at what they do and take care of you. They stand behind their work. Labor is decent price and so is turn around time on your vehicle. If you want an honest opinion on your car take it down to E and E. They only take cash so just beware.

I was having car trouble while driving through Memphis on a road trip. Not only did they stop and…read morehelp me, but they got me back on the road and on my way in no time! This place is a real gem.

On 4/8 I went for a leaky water pump repair previously diagnosed by another repair shop…read more.. Southaven Car Care agreed and repaired for $633. I drove the car for 2 days; when another leak appeared . I Took it back to Southaven CC who stated it was NOW THE RADIATOR. (The radiator Was Not Leaking B4 water pump repair). I declared it was something SCC did in water pump repair. SCC representative was cocky and nasty saying the new water pump put pressure on the Radiator which caused the new leak. He also stated the water pump was "barely hanging on my car" which is not true from the initial waterpum diagnosis B4 I went to SCC. So, I took to another repair shop which showed a cracked radiator (not there on water pump repair day 2 days prior). Now it would be $934 for new radiator from SCC. It is a shame how Auto Repair shops continue to take woman (especially older Black women) for a monitary ride. I recently read one from several people (no longer shown) about this particular shop--about bigger problem s after initial repair. I got bids elsewhere for less, where I got it repaired the next day. In closing, the owner was cocky, sometimes nasty, and very deceitful about my repairs. Please stay away!! Cocky, no compassion and shoddy work????? Wish I could give "0" stars.

This business was recommended to me for car repairs. They have provided a few services for me…read moreincluding "fixing my air". My air blows but will blow hot air or cool air or really cold air whenever. No rhyme or reason. We started this repair the summer of 2024 and still after several repairs, two very hot summers and a lot of money, I still am driving my car with the same issues. Chris was willing to work on it again at an additional charge when my air is still not working correctly after all of the past repairs and paid services. Needless to say, I am going to have to find another place to repair my air in my car. As for my other car repairs by this business, I have not had any problems. Hot and frustrated, Dana

I am a firm believer that "Customer Service" is everything, especially when I am spending my hard…read moreearned-money. I really would give a little higher rating, but it would only be for the repair work and that's all. I've been a faithful customer for many years. I was referred to Thong's and instructed to only negotiate with Thong himself and never with his wife. So, I would get an outside diagnosis of my vehicles before taking them to Thong's. I would then call Thong and he would give me a price for the labor only, and I would then pick up the parts myself. I would save money because a lot of repair shops add a mark-up or additional profit, when they furnish or buy the parts for you. Also, the labor cost negotiated with Thong was already cheaper than most places in town. Like a lot of other customer reviews, I've read, people including me, have just put up with Mrs. Thong, because the price and work was very good. However, it wears you down after a while and you just get tired of dealing with this lady. She is rude, she tries to charge more than you negotiated with Thong himself, she will try to argue with you at times, she believes she's smarter that most, and never wrong about anything. So, I've finally decided to pay a little more and take my business elsewhere. Thong should really deal with his wife and send her home and get someone else to run the office. I'm quite sure he is beginning to lose business and it will show in time, if it hasn't already affected their business. Unless of course, she's really the boss and doesn't care about business growth. I will never refer anyone to Thong's again, as I have in the past. Mrs. Thong is "BAD" for Business. Mr. A. C. . . ("A Customer Whose Had Enough")

The best mechanic ever.He does quality work and is professional every step of the way.read more

Never had a problem with this place , it's a little more than a u pull it or pull a part but at…read moreleast these guys are nice ,and not only do they have the junkyard but they have an auto body repair and glass replacement side , give them a call and get the part you need , windshield replacement or paint job .

Because they came right out and fixed the problem. I don't have anything else to say.read more

From the owner: Family owned automotive shop established in 1997read more

Exudes extreme professionalism. I'm currently overseas and made this process seemless. 10/10read more

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.