Extremely lazy to call anyone back. I have had to call them maybe 5-6 times and email and text…read moreleadership. They could care less about you as a customer. Business must be good there, because they do not need my current or repeat business.

I commend everyone on the Calvetta team for working with us on this. We had a small job but it…read moretook a lot of man hours and I'm sure it wasn't worth Calvetta's time to even carry it out. We requested to have a stair nose replaced on two steps with a vinyl that isn't made anymore. It took weeks but Jason in the warehouse hunted high and low for a matching piece. The first attempt didn't look right and Patrick, the installer, strongly recommended to keep looking because I would have hated it in the long term. And he was right. Everyone I worked with, particularly Joey, Amanda, Gina, Patrick and Jason, went the extra 10 miles to make sure we were kept in the loop and got the stair nose we needed. Patrick installed a perfect option and we couldn't be happier. The price was good, too. This small job landed you customers who will sing your praises to everyone and will definitely hire you again.

We used Kitchen Design Center for a kitchen remodel. Scott, Mike and their crew handled everything…read morefrom the plan, to the tear-out, plumbing and electric updates, new cabinets, new flooring, to the finished product. Robert, who did most of the remodeling, was precise and professional. They kept us informed every step of the way. The finished product was beautiful. We couldn't be happier with the way the new kitchen looks. We highly recommend them. Mike and Lil Hanrahan

I have used them 3 times. 15 years ago to do my kitchen, 14 years ago to do cabinetry in my living…read moreroom, which is awesome, then again in 2021 to replace some kitchen doors which had delaminated. This company is terrific to work with. One moral of the story - do not get Formica cabinets. They were my choice to save a little money & the doors delaminated & some had to be replaced.

We found Van Boxel through a Google search as we were shopping for cabinets for our basement…read morekitchen. This has turned out to be our favorite kitchen project! The cabinets are better quality than anything we could have expected. Delivered on time and perfect! Samantha spent time with us through every detail and we couldn't be happier! Her expertise made us feel confident in doing business here and we will be back for any future needs. Excellent Service, Excellent quality!

Just putting this out there for anyone who applies to work here or buys materials. Kyle vanboxel…read more does not care about his employees! He will get in your face and scream at you! If you are allergic to dust or mold they will purposely put your life at risk and make you clean out shipping containers and not think about your medical conditions. Kyle forced me to clean containers covered with dust and mold was told to suck it up and that you cannot be that allergic Happened to me multiple times caused me to have a asthma attack and almost had to go to the er. Also the owner cannot even keep track what day of the week it is is always on his phone he will tell you to have a good weekend and it's Monday am shows ya how in sink with his own company he really is. OSHA violations everywhere on the property 3 people have been injured to a loading dock he refuses to fix me being one of them and also my father who works there and another employee. Half the materials he sells are junk or damaged majorly due to him not knowing how to run a machine I cannot tell you how many times a day we would get stuck fixing stuff he messed up. I had someone I know get material from their and the shingles were junk water damaged from sitting outside and when he open the 2nd pack it had Algae growing on it. He gets the felt from overseas it's made in India gets it very cheap and then jacks the price. You want molded boxes of resisto or ice and water theirs plenty of that there. The place is very disorganized to like serious lack of communication. Also he can't keep work and home life separated has issues in his marriage was sleeping with his secretary and got caught by his wife at work in the truck so what's that tell ya about how he treats his female employees! This dude has no respect for other people. Told me I was a safety risk and fired me while he was in Texas at a business convention was not even mad enough to fire me in person and his reason for firing me was a crop of shit. I found out after the fact he fired me beocuse I stood up for myself and did not take his verbal abuse and getting in my face he got mad Becouse he could not get away with the way he treated me like he treated other employees. I busted my ass when I worked their made sure job orders were build and stayed late sometimes to make sure materials were sent out on semis on time for customers! He makes himself look good but on the inside he treats his employees like they are unvalued team members!

Lumber from Canada is in short supply. Our contractor search Loews from Youngstown to CLE's west…read moreside for 5/8's "plywood" to no avail. One call to Larson's and we had our subfloor and flooring laid the next day! The following week they cut 6, five foot one by threes for lats on a queen bed frame. Been in business forever. Great people.

Was trying to get a quote on a outdoor railing thru this company,I was told 2 to 3 days well after…read more6 working days still no quote guess they did not need my business .

Had my granite installed by this company. last year and I would never recommend them to anyone…read moreelse. Once they installed and left, I started to look closely at the counters and noticed what looked to me like a large scratch. I immediately called them, and I mean immediately. They had been gone perhaps 10 minutes. I was yelled at over the phone that I didn't know what I was talking about...that those are natural fissures. I was also told I didn't understand that this thing came out of the side of a mountain and it would have natural inconsistencies. Well to me it didn't look like a natural occurrence...but they never addressed it with me. Extremely dismissive when I called, and nobody ever came to look at it even though they promised they would. Sight unseen they called it a fissure. Does it look like a fissure? I don't know...to ME it looks like a long scratch. But nobody ever came to inspect it. I'm actually writing this review now as I have had plenty of time to cool off and write with honestly and not let my anger fully invade my writing. Feel like I was treated very unprofessionally. What company argues with a client over the phone like that? Very rude.

Several people recommended Skok Industries (they go by The Cabinet Center as well). They were…read moreincredible. Provided insight on stone selection, the expectations set around the process were spot on, their price beat 3 other fabricators, AND.... the installation is amazing. They were clean, courteous, and extremely detail oriented. We are thrilled and would recommend them to anyone.

BIG warehouse with lots of selections. We went on a Saturday morning and someone helped us right…read moreaway. They walked us throughout the whole warehouse to show the different countertop options. You get to choose the exact slab you want in your home! We LOVED knowing exactly how the countertop will look. We purchased these within a half hour of being there. The workers (in store and the ones that came to our house) were all very nice and answered all our questions. The countertops were installed about two weeks after visiting the store. Highly recommend!!!!!

They have completed multiple projects for us, including my own kitchen. Very pleased with their…read moreproducts and craftsmanship when installing.

Update after initial Review I called the number provided the…read moreday the owner left a response to this review, left a voicemail, and never received a call back from the owner. We did receive a call from their quality control manager. He was patient in listening to our concerns throughout our experience with the install and follow-ups. He came out a couple days later to inspect the installation. His conclusion was the seams were in spec. He said ideally, someone would have given us awareness of the difficulty of making the seams look good for this color and material combination. No additional discussion or follow-up was done based on this visit. From our perspective. At the end of the day, specs do not matter to someone purchasing high end carpet and paying a premium for installation. The only thing that matters is how it looks in the end. The seams are inconsistent with half being not noticeable, while major common area seams being very noticeable in many lighting conditions. Saying they are within specification can vary greatly and creeping up on the bare minimum of acceptable. I can guarantee you the majority of home owners paying $16,000 for carpet & installation are going to determine Floorz simply does not have high standards and is fine with providing the bare minimum to their customers. Original Review It is difficult for us to recommend Floorz based on our experience. TLDR Unprofessional installers, lack of oversight during installation, required additional fixes and corrections post install (many seams still show), no follow up once paid in full. Overview We spent $16000 with Floorz last December to get all of our carpet replaced. We paid 50% down and 50% upon completion of the core issues. 4 bedrooms, upstairs hallway, living room, and family room. All rooms were completely unfurnished. Pros We like the carpet we chose, padding, and color. The material was good quality and we would choose it again. When we communicated our concerns with how everything was left the first day, they came and picked up the carpet left on our front lawn. They came back to fix multiple areas of the carpet, stairs, closets that would no longer stay on or close properly, doors that were not put back on well, and vents that were popping out. These were not the original installers and made everything look a lot better than the initial install. Cons The installers left the house a complete mess the first day. They did not complete any room, left all the closet and upstairs doors in both bathrooms with our only showers. Constant cursing in Spanish until I called it out the next day. It was obvious we were actively living in the house. There looked to be no one overseeing or planning how a 2 day job would be done while we were living in the house. They left all of our old carpet on our front lawn on day 1 when we were told it would be hauled away. We would have never agreed to this since we have a HOA. When they were done on day 2, there were many issues all around. Required 2 follow-ups for carpet to fix a poor install on the stairs, multiple improper transitions to the hardwood floors, stretching of multiple areas of the carpet, many poor seams that are still showing after 4 months. 1 follow-up to repair closets and doors that were removed and no longer closed properly and all vents in carpeted areas that were popping out. While we were waiting for these fixes to happen, I received an unprofessional email stating to pay by the next day or it will be sent to collections. This was while we were already scheduled for the crew fixing the carpet on the stairs to come back with additional carpet since the first installers took all the extra with them. Conclusion They seriously need better quality control with who they are contracting out the installation. As a homeowner, I want a company that checks the work is done right. I shouldn't have to check the work, call all the discrepancies out, and ask for them to be fixed. If I was the owner, I would follow-up proactively around this experience to make sure it never happens again. No follow-up occurred after the final payment and I'm still bothered how these seams look after 4 months. I'm concerned about what level of warranty I actually have if this is how the initial install went.

We did not have a very good experience with Floorz in Strongsville. It took three times to just…read moreget the correct sample delivered. There were numerous delays in getting call backs. When we did decide to go with them, they measured incorrectly and didn't have enough materials which delayed the finishing of the floor. We did the tear out ourselves but they added on to the price for leveling materials which we felt should have been accounted for in the original bid. We really like the look of the luxury vinyl tile that we got but there are areas that squeak terribly.

David was able to help me with replacement parts for my discontinued hinges. He was so helpful and…read moreaccommodating, and I am not very knowledgeable about any of this stuff. What a breath of fresh air to find someone who wants to help his customers! Thanks, David!

I have a very old house with many vintage hinges and needed to replace only one. David was…read moreincredibly helpful. I sent him a picture and he was the only person who was able to find me what I needed. He is reliable, professional,and knowledgeable. Great resource to repair or replace hard to find hinges.