Ignore the one star reviews! This place is excellent in every way. Very polite, affordable,…read moreexcellent work, and best of all, excellent communication. And the cleanest garage I've ever seen. Also, they never fix anything they don't check with me on first. They have kept my old car on the road for years now. Will keep going back as long as possible!

My car got into an accident and this place wasn't listed on the preferred mechanics but I didn't…read morecare. It is close and came reccomended from a family member. The customer service from the moment I called was phenomenal! They came and picked up the car after the battery was dead and communicated any issues frequently. They actually finished earlier than they thought and pickup was easy. These guys/gals/they are very professional and if I ever need their services I'll definitely be back.

I rarely leave negative reviews because I respect business owners, but the extreme lack of…read moreprofessionalism here forced me to make an exception. I scheduled a state inspection a month in advance and took time off work to ensure my vehicle was ready for an upcoming road trip. When I arrived, the shop was closed with nothing but a note on the door. There was no text or call to give me a heads-up. To make matters worse, I had already purchased a Groupon voucher that is now non-refundable. If they had at least texted or called to let me know that plans had changed, I would have had ample time to reschedule the appointment with a different mechanic and not miss my road trip. These guys might be skilled at what they do, but their terrible communication and lack of respect for a customer's time made this one of my worst service experiences ever.

I have been here at least 10 times for a variety of repairs. This is a top tier, trustworthy auto…read morerepair shop.

The worst there is in Pittsburgh. Overpriced, delayed work, false promises, your car will be…read morehanded over with the old parts left inside your car, they will not clean your car of all the paint dust, and some repairs won't be done. They don't meet deadlines and they don't finish their work. Theeen!, they will tell you not to wash the car for one month so you drive around in the winter with that salt on your car for the whole month, something that no experts in the car repairs have ever heard of. You drive around inhaling all the dust from whatever it is they were grinding if I may put it politely..its allover your starring wheel, vents! seats! You smell death while driving your brand new car that had just a small dent that took them 29 days to fix @ a price of 7k!.. I hope you are all good readers. Will never forget this experience. Ooh! and the rudeness! Insurance companies should look into this business carefully before they lose all their customers.

I hate that they've been bought out. However, they are still my go to. They do a good job and I…read morerecommend them.

Went to the great Pons to get this 2017 Outlander looked at bc the dreaded light came on ... I was…read morehere for what I thought was just a tune up bc she seemed to be running rough, but these guys saved me from either needing a new engine or maybe a high speed accident bc they found something... turns out I needed totally new bearings it sucked and cost a couple of bucks to get her back on the road ... But now she's never run better! It's honestly now a smoother ride than when I bought it used a couple of years ago. Thanks Pon's!

I met Justin Pons when he was being a Good Samaritan. In the middle of frigid temperatures before…read moredawn, he waited outside the gym because my car headlights were left on and he didn't want my car battery to die and leave me stranded. I think that action itself shows a lot about Justin's character and the pride he takes in his car services. I have been going to Pons Auto Service ever since, and his kind, thoughtful, and meticulous service has kept my car running smoothly over the past four years. I have had very bad car service experiences before, and when I told Justin about that, he went the extra mile to ensure that he always provided the utmost detail, explanations of services rendered when I had questions, and timely updates. Honestly, his car shop has restored my ability to trust car guys again with the exemplary service that he has provided. I have full trust and faith in Justin that he will always provide the necessary car services without overcharging or "fixing" things that don't need to be fixed. Justin goes the extra mile to not only get the job done right, but does so honestly and transparently. I really appreciate the work that he has put into my almost twenty-year-old vehicle and he has kept it in excellent shape since I have been coming here. Pons Auto Service deserves all of the business and I will tell everyone I possibly can at every chance I get to come here and support this small business! Thank you for all you do, Justin!

Just want to add that after all these years (and I've been coming here for 20), the service and…read moreexpertise is just as great as it ever was. I prefer servicing my vehicle here even more than the dealer. Simply the best.

Absolute rip off. I took my car for an inspection and left it Sunday night. I get a call at 9:30…read moream on Monday morning. The person gave me a cost estimate of $3200. I asked for an estimate for only what needed to be done. I got a new estimate of $1200. The $1200 estimate, for PA inspection mind you, included $408 to replace VALVE COVER GASKETS, plus $580 to replace the upper left control arm. The $580 was based on $442 for the part that I could buy on Ebay...the OEM part... for $40. Buyer beware.

I have worked with Centerline Collision several times when either my son or I have been involved in…read morean accident. The service has always been excellent. And today they went above and beyond to help me before I left for vacation! I highly recommend them!! They really care about their customers

poor customer service. fixed my bodywork but killed my battery and would not replace it. I also…read morehave a cracked taillight that was not cracked before taking it and they refuse to admit or properly address anything.

My car randomly started overheating on my birthday. The guys at Mulley's were amazing. They were…read moreable to identify the issue and got it fixed in under twenty four hours. Extremely kind service the their time and the amount quoted was cheaper than I expected and actually stayed the same when they were done. I am new to the area and with his guarantees and kind service I know I've found my new mechanic.

Talk about an incredible business! I am in the Airforce and while I was in Pittsburgh I had my…read morehusband call Mulley's. They took time out of their weekend to help out a Veteran and I can't tell you how much I appreciate it. Joe (a veteran himself) did an amazing job! He was forward, fast and, so polite! And the prices were great! Oooh and I cannot forget Venta! She's a sweetie! I'll definitely drive the 1.5hours to work with Mulley's again!

ARS was so incredibly helpful and accommodating when I had to get my car repaired. They were able…read moreto give me a timeline on when I would get an estimate on the vehicle and when repairs would start - they even finished earlier than anticipated. They were communicative of when the car would be ready for pickup and all of the services that were done on the vehicle. Customer service absolutely 10/10! I will not take my car to another repair shop.

I just wanted to say thanks to the folks at ARS for saving my car and helping us deal with the…read moreinsurance company. And all of my questions. It was so covered in silicone spray from another party's negligence it looked like it had been through a dust storm. If you can think of it, that part was covered down to the wheel wells. We thought it would be totaled the damage was so great, but they were able to help us get it right again.