I made and cancelled appointments with the Nissan dealer at least three times. I called a couple of shops who said only the dealership could fix the issue. Then, I remembered this shop just up from my office. My Nissan Kicks (Donna) needed a new air flow sensor (a common problem with this model). Not only did they fix the sensor issue but they were able to do much needed routine maintenance as well. They even cleaned my car inside and out at no charge! I have one more fix for them, but so far so good. They're friendly, fair, and convenient. read more

Horrible unprofessional business. They do not pay attention to details and lie about deadlines. I wouldn't trust these guys. The owner Eddie can barely comprehend English. His son Scott lies about when they'll be finished and the workers under them are incompetent. Plenty of issues and mistakes made. read more

Whatever you do do not take your car to these people these people stole my 1958 Chevy which was reported stolen and they kept it hostage until I paid them money to get my car out I never made a contract with them or nothing they stole my vehicle and they were not trying to release it very bad people do not do business with these people these people should be locked up in prison My dad has a heart condition and they made him go through hell I will never recommend this place to nobody please do not waste your time these people are nothing but car thieves I want it to be known they deliberately stoled our vehicle and kept it hostage read more

Went here because the reviews were good and seemed like a small mom and pop shop. DO NOT GO HERE. They're dirty SCAMMERS. A person called EDDIE here suggested that he'll fix a tiny dent in my car by overcharging $356 but he'll do it for $56 and let me keep $300 since someone else will reimburse me the cost. When it was time to pay, the old lady at the front yelled at me saying that it's not reasonable. When I asked to at least CALL Eddie, he was on "vacation" and the lady insisted a "no." WHY LIE if you're not gonna keep your words? I mean I don't need the money, so take your dirty money and get out of my face you scammers and liars. Don't do business like that Eddie. You should be ashamed of yourselves. Plus, HORRIBLE customer service: not respectful and YELLING. read more

E&L Autobody - Auto Repair Near Me - Los Angeles, California

I highly recommend this E&L outobody or how the owner calls it a one-stop shop for cars. My cousin referred me to bring my Lexus NX 450H+ to repair a dent and a deep scratch in the corner of the front bumper, and when the work was done, it was like it was never there. A big thanks to Mr. Eddy and Mr. Scott for the great service. read more

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The service and quality is exceptional. I used to come here regularly to service my 2004 mercedes and it was always completed in a day max

DTLA! Great work from this 40 plus year old body shop and repair! I can't recommend them and their work highly enough. On Whitmar, it is a narrow street that has an air of old LA about it. Easy to get to and easy to find if you live or work in the area. read more

I love this place. The people here are so nice and always willing to help. I bring all my work cars here. The service and quality of work is amazing. read more

Had a paint and scratch on my passenger side mirror from someone side swiping me. I came in at 1PM without an appointment and they were able to fit me in right away. I was in and out after less than 30 minutes. BEST AUTOBODY SHOP BY FAR! read more

Repair of my Nissan Altima after an accident. My whole front was dented in. After service it looks new again and runs great. Definitely recommend highly! Quality Service. Friendly Staff. read more

I tried out E&L based on a friend's recommendation when I moved to the area in 2018 -- and am so glad I did. I've been going to them ever since. They're good and affordable and don't give you the runaround. My car is old (2007), and they help me maintain it well. Definitely worth checking out. read more

I have been here several times for body work. No I'm not accident prone but my husband was and I recently has a sheet of glass fly at me on the 110 freeway and did some damage. Not that it matters but all of our cars were luxury cars and after E&L did the work you could never tell. I highly recommend them and if you have further questions feel free to DM me . read more

Wow! Wow! Wow! Eddie is AMAZING. Everyone here is AMAZING, AMAZING, AMAZING. 10 stars!!!! I got into a car accident on the 134 highway, and my bumper was totally destroyed, the whole front of my car was awful, the inside mechanical work was bad. My transmission fuel was leaking, and there was no way I could drive the car. It was awful. I had to get it towed by AAA around 7pm, then they towed it back to my house. Then in the morning I towed it to another auto body shop and they said they couldn't fix my car! So I used another tow from AAA, which I had to pay $90 because you only get 3 complimentary tows per year. Everyone told me to get a new car (all the AAA people towing my car) and the first auto body shop I went to. They said it's not worth it to try to fix it, and it's going to be at least 3,000 and more. They also said it's going to take 1 week MINIMUM to fix. Everyone told me to buy a new car (I have a 2005 Toyota Echo). I absolutely love my car, rely on my car for everything, and I have no money. I'm struggling to pay my rent and buy food- and using some of my savings right now until I get on my feet with a good job (with more hours). I'm 18 years old, and I don't know much about cars. I was really concerned and didn't wanna get ripped off because of my age, and because I'm a girl. So I really was freaking out about that and because I didn't have money to pay 3000 to fix my car. I called E & L and sent them pictures, and they helped me immediately. The lady on the phone was super nice, both ladies at the front desk are super super kind and helpful and reassuring. They both told me not to worry and that my car would be fixed. I was worried my car wouldn't be fixable because of the damage. Not only was everyone here super super nice, but Eddie fixed my car in 6 days (less than 1 week!!!!), they gave me a car wash (inside the car and outside the car), which I totally did not expect!!! The cost was under 2000 and they're also giving me a free oil change. I love them so much and I will ALWAYS come back here. Seriously. I absolutely love this place and these people so much. They SAVED my car, and my life !!! I was freaking out before!! Now I can't stop smiling. I 1000% RECOMMEND THIS PLACE!!!!! (see pictures) read more

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Totally pleased, very happy with his honesty, I needed the seal looked at on my Left side, rear Axle which was leaking Axle oil. He did an amazing job. Very clean work and very reasonable price. Thanks Eddy!!! Wishing you and your family and all your Employees lots of luck and good fortune. Thank you so much read more

Unfortunately I had an accident and I wanted my car good as new! And let me tell you they're very friendly customer service is on top! My car is like brand new all over again like nothing happened. Thank you much! read more

Had a great experience at E&L! The staff is awesome-everyone was extremely nice and they constantly kept me up to date via phone and email with updates on my car. Also they did a great job fixing my car after getting rear ended!! My car looks brand new. Will definitely be coming back for any future service needs! 5 stars forsure! read more

My coworker said she took her car to get a smog check here and it was $29.99 plus a couple more dollars for other fees but it was under $40. So since this place is close to my work in DT, I decided to try this place. I called to make an appointment and asked the person how much it would cost. She asked me what kind of car it was and I told her BMW. She said $69.99. $69.99??? Who charges that much for a smog check?? And why would this place need to when they are in an alley. I'm sure they have low overhead costs, so why the premium price? Cause I told her I drove a BMW? That doesn't mean I should pay more than a person with a Civic. I told her my coworker paid less than $40 and then there was a pause. lol. Then I said, "well, thank you" and hung up. I'll be checking out another smog station in Koreatown; Choi's Smog. They have excellent reviews and they only charge $40. read more

If your black they will fuck up your car do minor things to it so you can come back ! It's fucked up how they did me i came for a buff i got it then next thing you know i have problems with my vehicle my window won't go down and now the accelerator isn't moving how it was they did something to my car i go back and he acts like he doesn't speak English read more

My car was broken into and we had it towed to E&L. Marcia was so accommodating and even stayed open over an hour and waited for the tow truck to bring my vehicle. She even allowed us to store the vehicle there all weekend until my insurance wanted us to tow it to a contracted shop. Would definitely come back for any vehicle repairs in the future! read more

Eddie and the folks at E & L are good people and charge very reasonable prices for the work they do. They always take the time to explain exactly what their analysis is and lay out your options in a way that's easy to understand read more

I can't say enough about E & L Auto Body... they are truly in a class of their own, leaps and bounds above the rest!! I recently needed some body work done on my car and needed to replace my main touch screen computer control panel for my 2009 Toyota Prius. Remembering the great experience I had with them years prior with another car of ours, I reached out to E & L. From start to finish, I couldn't be happier! I first spoke with Antonio, who was incredibly helpful, professional and the sweetest, most calm phone presence in the business. LeeLee, the office manager, Eddy, the owner and the whole crew at E & L are top notch. They treat their customers as family and are upfront and honest every step of the way. I couldn't have felt more 'taken care of' and in the best of hands start to finish. A huge THANK YOU to the entire crew/family at E & L... you truly are the absolute best of the best!!! If you have autobody needs, from body work to time-ups and everything in between, E & L can be your home too!! I can't say enough... this is your (& your car's) future one stop shop!!!!!!!! (& you are welcome in advance) :) read more

Would highly recommend this shop. They are very easy to work with, won't pressure you into anything and will patiently answer all your questions. They'll also go out of their way to make sure you're comfortable with what what they'll be doing and how they'll be doing. I also had a unique situation where I had to leave the country suddenly and they worked with my schedule to get the car fixed and allow me to pick it up when I returned. I am definitely glad to have found my go-to auto body shop. read more

Basing this review on a second attempt at a quote. A) I drop off my car and have them rebuilt my engine. Or B) I drop off my car and they remove engine so I can have it rebuilt and then they reinstall it and adjust so I can drive it home. It seems these folks don't care about new business. Both attempts I simply got the run around and no Quote. Not to mention RUDe!! Taking my business elsewhere! read more

My car broke down in Koreatown. I searched Yelp for a nearby tow place. E & L was the nearest one I found with positive reviews. They said they'd be there in 20 minutes, and that the tow would be $60. I called back 30 minutes later and he said the guy would be there soon but that the tow was now going to cost 70 bucks. I should have gone somewhere else right then, but I was in a time crunch and I didn't have the luxury of starting the whole process over again. The tow guy arrived about 25 minutes later. He was very nice, and an independent contractor. He offered to do the tow for $50, cash. Luckily I had cash. It was about 7pm. He dropped me off and towed to E & L. They said they'd look at it tommorrow. I said that was fine. Eddie from E & L called me around 3pm the next day (a Friday), my engine was fried and it would cost $1,200-$1,800 depending on whether I wanted a replacement engine or for them to rebuild my old one. I told him that was a lot of money to put into a car that old and I wanted some time to make an educated decision. He informed me that there was a $70 charge for the diagnostic and a $35 charge per day. I asked why he didn't tell me about those fees when I originally called them, he said I didn't ask. I said, "okay, then fax me a copy of the estimate, please, so that I can pass it around to some more informed auto people I know back east to help make my decision a little quicker." He said he would have the estimate ready in about a half-an-hour. This was at about 3pm. At 5, I called back and they still weren't ready with it. "Eddie is on the phone with junkyards getting quotes for you" the nice secretary said. Finally, at around six, I was faxed an estimate (they claimed to be unable to e-mail it.) There were two different estimates on the paper (for two different procedures.) And the quotes were $2,000 and $3,000 (depending on which "procedure" I selected), with hand-written notes in the margin that claimed there would be discounts if I payed the entire thing in cash. No thanks. By now it was late into Friday evening, and I couldn't get the car towed anywhere else for the weekend. I finally had it towed to Sears Autocenter on Tuesday (it was supposed to be Monday afternoon, but they couldn't done until the next morning.) When I settled my tab with Eddie, he insisted I pay $45 per day for storage and tried to charge me for Thursday and Friday (the days when he was towing in the car and working on it.) I said, "No. I paid you for those days as you were doing services. Those were not 'storage days.'" He relented, but would not move his price back down to the previously agreed upon $35 per day. Anyway, I paid the man over $300 when all was said and done and all he could tell me was that I needed an engine replacement but he wasn't sure why or if the car would be in working order after that (but he wanted me to pay him to do it in cash.) Later, a more reputable mechanic would tell me that having a tow yard/body shop replace your engine is akin to having a lifeguard at the beach perform open heart surgery. I cannot speak to the quality of this place's work, but I do know they are con men with the prices of their other services. I will never return to this shop and I will not recommend them to anyone. And, if you do go there, I beg you to get all the info in writing before you agree to anything on principal -- they will try to fleece you. Thanks, Eddie. read more

AVOID THIS PLACE LIKE THE PLAGUE. This business is a customer's worst nightmare. This business is one of the places that give good mechanic shops a bad name. I left a light on once and my car battery died. I only came to this place because it was less than a block away. The owner (probably sensing my desperation and frustration) diagnosed my car and says that the battery is gone, and I need a new one, 170 bucks, even though it just needed a jump start! They charged me $45 for the jump start AND $120 for a new battery. It would have been even more if I didn't beg the only nice lady there (Gail? Gabby?) for a military discount. After a lot of huffing and puffing from the owner, they agreed to give me a a price break of $10. But the way the owner reacted, you'd thought I was asking for the deeds to his house! That was my first red flag! The second time I go there (again, because it was close to me) was to change my oil. I purchased my own synthetic oil from from O'Reillys and bring it in with an OEM filter from Lexus. The boss gives me a nasty look and says, "no warranty on parts." "Whatever. I'm okay with paying labor for his guys' work. No problem.", I tell him. I then take off to my apartment, which was a few blocks away. However, when I come back, the owner smirks at me, points to my suddenly flat tire and says, "Oh, you have a nail in your tire. I can patch it for $30 bucks." Without much options, I authorized the fix. I'm soo upset at this point, wondering to myself if the owner was greasy because he worked with cars all day, or greasy, because he oozed it from his slime-y essence. But check this out...as I'm paying the bill, the receptionist lady says to the owner laughingly in Spanish, "What are you doing to the poor guy, you're such a vampire", referring to my "flat" tire! That woman did not know I spoke Spanish! Oh HELL NO! This place is the pits. The owner is a pretty much a blood sucking vampire, as his wife receptionist correctly noted. (ERES UN VAMPIRO!!). Once you observe how they act, it will be very apparent they could care less if your car is fixed correctly, so long as you need to open your wallet, and pay their highness's. Oh, and by the way, the patch that they did was so bad, I went to Just Tires the following morning to pick up a brand new one b/c their "fix" lasted about 4 hours before I would need to pump air into the tire again. I didn't dare bring it back to there. I'm certain they would've tried to fleece me for some other part or service. Like I said, the only bright spot to this place is this other lady named Gail or Gabby, whose amazing customer service can make you feel like its okay, when the owners are sucking on your wallet, COMO UN VAMPIRO. The only thing worse than this place's business practices, are some of the obviously fake and lazy positive reviews left by their insiders, which, not surprisingly, is an exact microcosm of how they handle their business. read more

Visit here to remove broken locking lug nut. They tried, and fail to remove. Then she called husband, and he said $69 for just removing 1 lug nut. We denied it, because tool price cheaper than it. Finally they charged $29 for nothing. Just trying. read more

After getting off work today, I noticed one of my tires was going flat due to a nail in the tire. Since I work up the street I made it there and they patched my tire and had me on the road within a half hour. They were busy with several cars already and I thought I was going to be stuck there for a while but they fixed my tire pretty quickly. I was very satisfied with my experience here. If ever I need to fix a flat again or other service to my car, I would definitely come back here. read more

E & L Auto had magnificent customer service, they were very accommodating and kind. My car ended up needing more work than anticipated and they walked me through each issue so I had a thorough understanding of the situation, they were also not pushy so I never felt pressured to make any hasty decisions. The prices were fair, customer service was great, and the establishment is clean, charming and bursting with history. I will definitely be coming back for all of my auto repairs read more

E & L went above and beyond the call. I had a fender bender and it knocked loose the lining over my wheel, causing sparks to fly every time I tried to turn a corner. I was terrified to see any repairman, because I know very little about cars and people have tried to cheat me in the past. But something needed to be done. I took the car in to E & L and I explained the situation. I also explained I could not afford to repair the dents right now. They drove me to work downtown, had the liner repaired in a few hours, and they only charged me $35!! They also washed the car, repaired the loose headlight and cleaned up the scratched-up area around the dent just to be kind. They made my day! I highly recommend E& L. read more

I have been meaning to write this since my last horrible service. This is an addendum to my last service. I forgot to mention that my rear back-up camera on my Hummer was either exchanged for a defective camera, or broke my existing camera. Each time I parallel part, I am reminded of how bad my service was. I didn't even feel comfortable taking my truck back there for my camera. STAY AWAY FROM THIS BACK ALLEY SHOP!!! read more

I really needed an oil change and they were able to take me and finish within the hour. I have a Prius and needed synthetic oil was $84 and they had a car wash for $20 which I really needed. They were very nice! read more

This place is fantastic, they went above and beyond! I have an older car with a lot of problems, most of them minor, but I've had a long running problem with my car bucking/kicking and I've taken it to multiple mechanics and none of them could figure it out unless it happened while they drove it, and of course it never did (Murphy's Law, right??). The guys at E & L were able to figure out the problem and fix it! Even though I was frustrated that my budget is pretty tight, everyone was so nice and friendly throughout the entire process and now my car is running smoothly! They even washed and cleaned the inside of my car for me! As if that wasn't enough, it is less than a 10 minute walk from where I live so it's super convenient. As long as I am living in LA I will take my car here and will definitely recommend to anyone who needs a great mechanic! read more

Fast service. Nice staff. It is convenient in the downtown area. You can walk around to eat or shop while you wait for the service of your car. read more

Our offices had just relocated to this area and I was looking for a car repair place because one of my power windows stopped working (probably due to the rough roads in the area). I went to E & L because I saw their mobile sign while driving to work. I was expecting a lot more (because I was using similar work my wife had done through a dealership), but the final price was almost half of what the dealer would have charged. Service was great and quick (I only had to wait a day because they had to order the part (and they fixed the window so it was permanently up during the wait)). I brought the car in for them in the morning and had it back by 12 noon as promised, and WASHED! Great place and will visit them again for normal car stuff such as oil changes and brakes. read more

I got into a car accident on my way to work and the tow truck guy recommended E & L Auto Body & Tow. Being new in town I didn't know if any other place so away we went. This place is hands down, the best experience I've had with an auto shop. Lily and Marsha provided excellent customer service and kept me in the loop on the status of my repairs. When I picked up my car, I found it shiny, clean, and beautiful. E & L even called me a couple days later to check and see if I had any problems with my car! If you live in Downtown, this is the place to go. read more

I have been coming here for years, have never had a problem and they always guarantee their work. Its kind of hard to spot since its in an alley, but its a really neat and clean place and feel safe compared to other shops where you are afraid they are going to ding your car since its so cramped. I came for body work, they helped me with my claim and even washed my car! Definitely will be coming back. read more

I've been going to E&L auto-body for 20 years now. They have always taken such great care of me and my car which has allowed my car to run smoothly and be my reliable form of transportation. They are a great family owned business. I wouldn't trust anybody else with my car. Highly recommended. read more

The shop owner was very friendly, great service and great prices. I took my car in to get two new front tires and they did a great job. Also, I had a yellow scratch in my door that he buffed and waxed out free of charge. I also was given a car wash before I picked my car up. Great place and great service. read more

Questionable Business Practices, part II. I came in with a clunking sound that was happening on my car, and Eddie and the gang recommended some work that totaled almost $1000. I checked with my dealer and the dealer said Eddie's recommendations wouldn't need to be done for another 100,000 miles. My dealer fixed the issue for NO CHARGE. I will never go to E&L again! read more

Great group of people and great work! I have had my truck worked on here as well as my car and not only did they fix it for them quoted price, when I asked them about replacing the bench in my F150 with a 40/20/40, they did their research and told me that they could get me one but that it would cost around three times as much plus work as if I just got a 60/40. Plus, the 60/40 would not need custom work to make it fit. This is the first time a body shop has ever told me I did not need to spend as much; instead they saved me a lot of money! These guys are hard working and honest and have never increased the price beyond what was originally quoted. That said, they communicate in a timely and professional manner and will email/call etc. in whichever method is preferred by the client. In conclusion, aside from checking my tires for free, I highly recommend E & L Auto Body & Tow. read more