Both times I've been here, the place was a pig sty. That's not a good sign, keeping a shop that's…read moreconsistently filthy and disorganized. They were sanding cars right out in the open, and the dust was getting all over not only their staff, but also their customers, including me. Gross. The front desk is run by a toothless, demented old fart with a sour attitude, who insists that you pay in cash, but refuses to make change. I wouldn't trust these clowns to repair my daughter's kiddie car, let alone to straighten a frame for me. Do yourself a favor, save yourself the arguments and the headaches, and avoid this place.

The New Name is Waltham Auto Body, still located at the same address. For the first time, stopped…read moreby last week to get an estimate. Gary, The Manager I spoke with was polite, Friendly and professional. Gave me the reasonable price and was able to even get it fixed this week. His staff is experienced and welcoming. They even washed my car and now it looks almost new. I'm truly pleased with their work and will recommend them to friends and family. Thank you Gary and everyone else at Waltham (Watch City) Auto-body.

So I stop at the gas station one day and decide to check the fluid levels in my horrible Honda…read moreCivic. As I pull the hood release, I notice that it has remained in my hands and the cable is pulling out. Hmm. Okay, so now I have a hood that won't open on a car that needs frequent attention. Not a good scene. I call 5-6 places and they quote me somewhere in the neighborhood of $400 to replace the part plus labor. Okay what?! $400 for a stupid cable?? I don't think so... By some stroke of luck, I was stopped in traffic outside of Foreign Body Works. They have their number on a banner outside, so I decided to call and get a quote, just for kicks. The guy who answers listens to my explanation of what I need, checks the computer and goes..."$60". I say, okay but how much is labor? And he says..."That's including labor." SOLD!!!! So I bring the car in at 9am on Friday and he has it ready by mid-day. The hood opens like a charm and the price was exactly what he quoted me. Great sucess!! Would I recommend you go there for any auto-body needs? You betcha.

When you get into a fender bender, it's always a pain in the butt, hours of time and aggravation,…read moreinsurance process, etc. These guys take some of the pain out of it because they are the salt of the earth. They have worked on my cars for 30 years, always smart about what's needed, upbeat, clear communications. Very respectful to my wife when she needed work on her car. Always excellent work. The same three guys since the first time I went there.

Just further proving my point your customer service sucks. To your reply 9 months later..You towed…read morehis car in late morning hours. We don't find out until that morning at 7am. We both need to get to work. You can not have a business that's not open to retrieve your car during work hours when people need their cars. If you're towing cars....there needs to be someone there to get it. Again, I had to go to work so I needed to leave him there waiting in the cold. I would have accepted it if you just said I'm so sorry for the inconvenience and treated me like a decent human. But instead it was "I'm a bad friend" and a ton of attitude on the phone. Then liking my post and calling it "funny". Learn some respect

Scum bag company. By the way that truck was NOT parked…read morethere before you towed. Do not lie to my husband on his review. Your company is grimey and crude. I hope these reviews put your business where it should be...non existent. Scum.

my daughter was in an accident had 12k worth of damage after getting her car after a month it was…read moreshaking when driving took it to another place where they valued the work done by Fitpatrick bros st 3 to $4k. This was one of the mechanics suggested by Travelers insurance as an Itishman disgusted by this lack of character and integrity. Also must be something going on with Travelers ins appraiser. should be investigated for this sleeziness

I would give FitzPatrick Brothers 10 stars if Yelp would let me. I have brought my car in on…read moreseveral occasions. Frank, Neal and Brian have been so kind to me and so helpful. The auto body work is perfect, but their customer service is what stands out - It is exemplary. They are accommodating, fast and flexible. I am so grateful for their help. Highly recommend. Thank you, Frank, Neal and Brian!

Beware of this business ethics, the owner's son uses his father's business name to scam people…read more Won't take responsibility when they crashed a client's vehicle. Give the client a loaner car that is unregistered and uninsured.

HORRIBLE SERVICE. Went to get my car fixed, came home to realize there was still an issue. Tried to…read morecontact... no response. Tried to contact again through owner's wife, and got "my husband already fixed your car I'm not telling him anything." Completely unprofessional, and would never go back AGAIN. Charges for work that isn't even done and refuses to fix it. Fixing my car is an high expense; I'd like to be able to trust the people I spend my hard earned money with.

They are the best in town! Great customer service, friendly, and very professional. Took my car…read moreto them to get repaired. I was amazed with the results. I would definitely recommend them. My car looks brand new. I love this family own business. Definitely recommend them .5 star service

I'm so grateful to have found Thibedeau auto body. Some bad…read morethings happen for good. Thank you for the care and for the professionalism with my car. If you are looking for a loyal and honest body shop here they are. Thank you again for the good work you did on my car.

Good mechanic, affordable prices. I went there for my 94 Camry that I thought was going to cost an…read morearm and a leg in 2011. It was making strange noises and smelled bad when I drove it. Other mechanics quoted up to $1,000 to fix it, this place quoted $400. I was extremely happy. However, once the work was finished they told me they were able to identify the problem and I paid a total of $70 bucks I believe. The car ran as good as new.That was 3 years ago, and I recently sold the car in good condition. Now I am taking my Corolla there to get quoted on some body work due to a hit and run. We will see if it is still they are still as good as before.

Good mechanics, and reasonably priced. I always research the cost for parts and labor before going…read moreto any mechanic and they are usually a lot cheaper than competitors or what is expected for the service. Paul and George I believe that is their names seem very honest. A lot of times what is quoted when I arrive to check in the car is less when its time to pay. I don't know many shops that's like that. Also, I believe they open early. I am not sure what time however both times I needed my car serviced before work and they were always opened around 7 AM. In addition, they are very quick with their service. I highly recommend them. The only negative is the location can be tough to find if you are not familiar with area. Do a quick google street view. I am not sure if it as good as it gets, but they are very close.

I was rear ended about a month ago and drive frequently for work. One call to Medford Autobody, and…read morethey arranged for an inspection by my insurance company, sent them a quote and had my car fixed a week ahead of schedule. When I picked the car up it was cleaner than it was when I bought it! I would highly recommend them to anyone who wants their car fixed correctly, quickly and by a group of really great people!