Everyone here goes above and beyond. Well organized team. Differs from drive throughs in that the…read moredoctors are on site full time.

I got a bill for over $900 and was told that my single front tooth removal took over an hour of…read moresedation. I already paid what I thought was my sedation fee. Look out for these scammers.

I had a wisdom tooth removed by Dr.King at the Olathe office on the morning of October 29th and it…read morewas not an extremely pleasant experience. I had filled out the online forms noting I had anxieties and needed anesthesia. I was asked twice by both an assistant and the Dr. if I had anything to eat or drink prior to arrival both times the answer was no. The photo below shows that Dr. King had attempted to administer an IV for the anesthesia however was informed the vein moved???? Instead without approval they being the team decided to put a Nitrous oxide mask over my nose however, I was not getting relaxed one bit nor was my anxiety dissipating. This was all happening while the Dr. was extracting my tooth. Again without my approval and no way to communicate, they used two rubber straps and strapped my arms down to the armrests of the chair

I was referred here for an extraction and implant procedure by my dentist. Their estimate was…read moreaverage in price (not high, not low). A couple of weeks after I received the estimate I received a bill. Apparently, this company will file an insurance claim for the cost of an exam when you have them provide an estimate - they cannot provide an estimate without and exam. Not only did I pay out of pocket for the estimate, they also made a claim to my insurance for additional funds. The insurance claim is also money out of my pocket for the future procedure because my policy has a yearly maximum. I can tell you that the other two places I received an estimate did not charge. Needless to say, I'll be having the procedure done elsewhere, will avoid this company in the future and will be sure my dentist knows that they charge for estimates.

Fantastic experience. Dr. Dan Nielson has a phenomenal personality and eased my anxious teenage…read morechild's fears instantly, which she later dubbed "talkasthesia." The office is clean, organized and appears to be a well-oiled machine. The procedure and post-op instructions were very clear and the office team a thorough in every aspect. Dr. Dan personally called the same evening of surgery to make sure my kiddo was doing well. I will definitely return in two years when my next teen is ready to have their wisdom teeth removed.

Shout out to Dr. Mike Isaac and his team of Angie, Sarah, and Val! Thanks for showing so much care…read morefor my wellbeing!

If you're thinking about going to Oral & Facial Associates, I strongly recommend you take a minute…read moreand read this, because my experience with their practice administrator, Christy Loudermill, was one of the most frustrating and unprofessional encounters I've ever had in a medical setting. I went into this office with a confirmed price -- written, verified, and repeated back to me. I did everything right on my end so there would be no surprises. Unfortunately, the surprise came anyway, and it came in the form of a completely different, significantly higher bill. When I reached out for clarification, Christy Loudermill, who I was told was the "billing manager" (which already confused me, considering her title is practice administrator), handled the situation in a way that was honestly shocking to me. Her response came off cold, dismissive, and completely uninterested in the fact that their mistake had real consequences for me. Instead of taking ownership or offering real help, the explanation was basically a quick brush-off labeled as "human error," as if that magically excused everything. What made it worse was the tone -- like I was the inconvenience for asking why I was suddenly expected to pay far more than what Christy herself had confirmed. There was no sense of accountability, no recognition of the office's own miscommunication, and absolutely zero acknowledgment of the impact this caused. The entire situation left me feeling like accuracy and transparency simply weren't priorities for her. And the fact that someone in the office even referred to her as the "billing manager" just added to the mess. When the people working there can't even get titles straight, it says a lot about how disorganized things are behind the scenes. My opinion? If this is how the practice administrator handles problems -- with confusion, deflection, and an attitude that the patient should just swallow the difference -- then the rest of the office is likely following the same example. This review is based entirely on my experience, but I feel strongly enough about it to warn others. You deserve a medical office that honors its own quotes, communicates clearly, and treats patients with respect -- especially when the mistake is on their end. I won't be returning. And I hope this helps someone else avoid the headache, the runaround, and the dismissiveness I dealt with from Christy Loudermill at Oral & Facial Associates

Son had wisdom teeth extraction. They did not supply a quote until 2 days prior to procedure, even…read morethough I requested one twice, several weeks in advance. Any time I needed to call them, had to call multiple times due to no one answering phone. On day of procedure before starting, discussed an impacted tooth and that they could expose and move said tooth since they were already in his mouth. They never said it would have an additional charge until after the procedure was done then said they would advise of amount after sending to insurance. 1.5 weeks later I get a bill for nearly $1,300.00 which was more than I paid for the 4 wisdom teeth to be removed. They refused to discount the additional charges, which were not covered by insurance. They only supplied a little gauze for after care. Other surgeon offices provide enough gauze for full aftercare as well as ice packs. I was treated as if this place only wants your money, they do not care about the patient or treating people like human beings. They also switched the location from where I made the appointment, but no one told me this until the day before when they called to go over what to do before coming in.

I cannot express how much I adore Dr. Rawalt! I have been coming here for several years after being…read moreso terrified of the dentist that I avoided it like the plague. Dr. Rawalt is always, and I mean always so upbeat and helps me relax my nerves if I'm over the top nervous. The office is clean and the waits aren't long to be seen. I will keep returning just like I have been for approx. five years, not 100% on time here.

If you like a dental practice who is deceptive, performs unnecessary testing and x-rays, uses fear…read moretactics and pressure to get you to consent to procedures you don't need, and if you never ask any questions, then Olathe South Dentistry is the place for you. My bad experience started before I even had my first appointment. There were red flags there I should not have ignored. I moved a few months ago and was looking to establish a new dentist here. I am a senior woman who has good oral health, all of her teeth, and only two amalgam fillings (one when a teenager and another in my early twenties.) Knowing my insurance would cover a cleaning and bite-wing x-rays (with an in-network dentist) I was hoping I could get that done in December with only a few business days available, and get a new dentist established. I thought I would give it a try. The first red flag (in retrospect) was that they could get me in right away. I did first look at reviews online, and Olathe South Dentistry has good reviews on Yelp, Google, and their Facebook page. The next red flag was when I walked in to ask about insurance and costs. Next year my dental plan will be different, and I was asking how much a cleaning would cost if I paid out of pocket. Also, how much for bite-wing x-rays and exam by the doctor. They would never tell me. Our conversation circled around and around, them saying they would run it through insurance first, as that would provide a discount. And I kept telling them that my insurance next year will not have dental coverage. However, I could pay a fee upfront (maybe $119.00) and then get a discount on cleanings and other work. But I could never get an answer to a simple question of how much does it cost to get my teeth cleaned. ***Next red flag. Even though my mouth does not show any indication of gum disease or inflammation, they insisted I take their free saliva test. They assured me it wouldn't cost anything.They showed me a print out page with lots of colors and all the vital organs telling me that the inflammation would basically destroy my body, and insisted I get, right then and there, some kind of laser treatment to kill the bacteria under the gum. I declined. As it turns out, they did bill that to my insurance, and insurance denied it. It required a three way call with my insurance company, me, and the dental office. *** In addition to the bite-wing x-rays and panoramic x-rays, they took a Cone Beam Computed Tomography (CBCT). When I commented I'd never seen a panoramic x-ray where one has to stand up...no one clarified and explained to me that this was a different and additional procedure. Which I didn't need. I came in for a cleaning. I only learned what it was when I looked at the coding used for the excessive billing. (The CBCT provides detailed 3D images of teeth, bones, soft tissues, and nerve paths in the head and neck, primarily used in dentistry for precise treatment planning in areas like dental implants, orthodontics, oral surgery (impacted teeth, jaw tumors), root canals, TMJ issues, and airway analysis for sleep apnea, offering higher accuracy than traditional X-rays with lower radiation.) ***Next red flag: I was told that the crack by one of the fillings (that I've had for over a decade) was full of bacteria and needed an immediate CROWN before all the root was gone. They make the crowns on location and can do it THE VERY SAME DAY! I told them I would think about it, and I made the mistake of making an appointment in a couple of days to come back and have the crown done. But they don't like when patients ask questions. I simply asked what was going to be done in my mouth, what to expect, and if a rubber dam would be used since they would be drilling into an amalgam filling. I was told no rubber dam would be used, it wasn't necessary, that the amount of mercury was totally harmless. She went and got another dentist, and I was told, as I'm laying back in the dental chair: "We see red flags with you. Just like you need to feel comfortable with your dentist, we need to feel comfortable with you. And we don't feel comfortable, so you'll have to find another dentist". That was followed up by a letter delivered by FED EX terminating our "relationship". I did call my previous dentist to ask her opinion, and the first thing she asked was "Is the (cracked) tooth bothering you?" I said "no". She went on to say she had the benefit of knowing my mouth and teeth for over a decade, and she said unless I wanted to be proactive, there was no reason to have a crown.

Was considering switching the them to replace my dental insurance. Stopped by the office to do…read moresome price comparison and they refused to give me the price of any service. What are they hiding? Zero transparency means they won't be getting my business.

I just had some major dental work done today and I am less than satisfied with the results. Staff…read morewas very compassionate and helpful but i had impressioins done a week ago and was opting for a partial on my lower jaw. i get home this afternoon and the tooth thats supposed to support the right side of my partial isnt there so the wire isnt supporting anything. just a blank spot

What a great first experience and continued care! I'm very grateful to Dr. Ryan Bucher for taking…read moreme on short notice and fixing a broken tooth. He was very gentle, kind and caring. He was a very good listener and I felt he genuinely cared about my dental concerns. He helped me that day, I have been back and will continue to see him for cleanings. The staff was very kind and I found the prices to be very fair. Absolutely recommend Ryan Bucher

Ryan and the entire team at the Bucher Dental office are absolutely brilliant. They are friendly,…read morehelpful, knowledgeable and are always happy to handle the headaches associated with dental insurance and claims, so that I don't have to do anything! I have been a loyal patient for 6 years now and couldn't be happier. I never feel like they are rushing to get me out the door, and always take the required time to answer any questions I have. Ryan and his incredible team look to develop a relationship with you and do everything they can to make you feel comfortable and cared for in an environment that can be intimidating for people with negative past experiences from the dentist's office. Cast any past experiences aside, and give Ryan and his team a try. You can even take advantage of a new patient special to give them a test drive! We couldn't be happier with our experience and highly recommend you give these guys an opportunity, I promise you won't regret it!

I am very anxious about dentists based on experiences with several previous providers. Dr. K was…read moreabsolutely perfect. He was kind and patient with my anxiety, got a root canal and permanent crown done all in one visit, and I experienced very minimal discomfort. More than anything, he consistently checked my comfort level with empathy and zero judgment. Would HIGHLY recommend. I won't be looking for another dentist anytime soon!

Dr K and staff will always be best dentist in Op. Another great visit today. Always make you feel…read morecomfortable. staff is great

Claimed they took my insurance. They get me in the chair look around and try to get me to sign up…read morefor some third party money lender program. I thought you said you'd take my insurance? I don't need a loan. Eventually left because I just got really sketchy vibes. Glad I did because these reviews don't look that good. They still call to ask when I'm rescheduling.

This is by far the worst healthcare clinic I have ever been to. I strongly recommend that no one…read moreschedules an appointment here. If I hadn't already paid in full, I would never come back. Every single time I have an appointment, I end up waiting at least 30 minutes just to be called back. On top of that, the staff--including the dentist--are consistently rude and unprofessional. There is no basic courtesy: no greeting, no "how are you," no "thank you," nothing. It feels like patients are treated as an inconvenience rather than people. As someone who works in healthcare, I know that respect, communication, and patient care are the absolute basics, and this clinic fails at all of them. It's honestly shocking that a business can operate like this. I would not recommend this place to anyone.

Dr. Thompson's got the whole damn package: mad skills, killer charm, and a kindness that'll keep…read moreyou hooked. Dental visits that don't suck? Well, except for that little suction thingy -- but hey, something's gotta suck a little, right? I've clocked more hours here than Netflix binge-watching, and every single time has been top-tier, five-star, holy-shit-this-place-is-awesome level. This is the spot if you want your teeth looking so good they'll get invited to parties. The office is so cozy and clean it's basically a spa for your mouth. And get this: instead of awful elevator muzak, they've got Dave Matthews Band and Pearl Jam softly serenading you--like your teeth are getting a VIP concert while getting poked and prodded. Class act. Huge props to Sherry at the front desk, she runs the joint like a boss; Jeneae, the assistant who's basically Dr. Thompson's right-hand legend; and a dream team of hygienists who don't just scrape your teeth--they basically give them a five-star facial. Your teeth are begging for this treatment. If you don't book here, they might just stage a walk-out protest. Don't make your smile suffer the horror of anywhere else.