I had my ducts cleaned in November after having some major construction done within my home. The…read moreowner of All HVAC Services had referred me to ZeroRez stating that in his opinion, they were the company that did the best duct cleaning from any of the companies he'd seen. So, I called & set up my services. The two guys that came out were professional and did a great job cleaning the ducts as well as the dryer vent. They stated that everything was back in place, turned the lights off in the attic & closed the door. They provided before and after photos of the inside of the vents. I was happy with the work. Stupidly, I didn't think to go in to the attic to double check. I even referred some of my neighbors to ZeroRez. That was until I recently had an issue with my a/c which prompted me to go in to the attic with All HVAC Services owner. When we went in to the attic, we found some of the ductwork laying on the floor & the webbing that had previously held the ductwork in place was cut & laying on the insulation in my attic. Needless to say, I was pretty upset. The owner of All HVAC Services told me to contact ZeroRez to let them know, so I called. That was almost two weeks ago & still haven't received a call back from a manager. All HVAC Services owner was apologetic since he referred me to ZeroRez. The owner fixed the duct work and added it to the other items I had to have fixed. In the end I'll say, the initial cleaning was great. Neither I, nor the HVAC team could figure out why ZeroRez cut the webbing from the duct work as this was not necessary and ended up costing me more money. They could have at the very least notified me that they had to cut it for whatever reason, but failed to say anything. I could have had it fixed right away if I had known. ZeroRez customer service, when it comes to issues/complaints is not good. I expected more given the way the company initially started its service with me. I'm very disappointed in the overall outcome and tbh, not sure I'll recommend them to anyone else.

TL;DR: Aggressive and rude worker. Doesn't respect your time at all. Owner first tried to shame me…read moreinto not posting a review, then tried to bribe me (see pics.) Since I posted a review on Google, he sent several fresh insulting and text messages to my partner. Since I understood that the ducts in my house might be old and need to be replaced, rather than go with the previous company I used, I found Dynasty Ducts. I called this company and asked them to come and clean my ducts. They tried to end the call without mentioning the cost, but after asking told me that the cleaning would be $200-300 and that was the only charge ever mentioned. First the person coming to clean my ducts called me 45 minutes before a 2 hour window, at 8:15 AM. When the duct cleaner pulled up, he didn't introduce himself and mumbled as he followed me into the house staring at me, as though I should know where to begin. After I asked him if he wanted to start inside or out, he began. After several minutes, he informed me that my ducts were of a type that can't be cleaned and they would need to replace them. When I went to ask questions, he just shoved a paper in my face, loudly speaking about code in an incoherent fashion. He followed this up by telling me that he needs to cut a hole in the lower ceiling and/or upper floor to replace the duct. When I tried to explain to him that that was unnecessary as the duct is not between floors, he began speaking louder over me to tell me I was wrong and the only place the duct could be was between the floors. After he got tired of talking over me and not answering any questions, he called his manager who never actually spoke to me despite being told twice that he was on speakerphone. Insultingly, he spoke only to his employee who then relayed it to me. While on speakerphone. The best part of the in-person interactions is that after they informed me that they aren't going to clean the ducts and would have to replace them by unnecessarily ripping my house apart, he then informed me that there was a $50 fee for coming out. This was never expressed prior to this, the only pricing ever mentioned by the company/owner were for the cleaning itself. Had this owner asked a few simple follow-up questions then they would not have come out here, e.g. asked what kind of ducting is already installed to see if it can be cleaned. My partner tried to call and complain about the service. Rather than being apologetic and calm, the owner continuously talked over her every time she attempted to talk. She informed him that the call was over and hung up. He immediately tried to call back, but was ignored. The real fun begins after this, when he began texting directly. I've included screenshots below of both sides of the conversation. As you can see he starts out with calling previous companies a "scam" and closing with a vague "that is on your karma." My partner returned a message already talking about how we know codes change, things might need to be replaced and we were open to that, but wanted better service than over-talk and being ignored. He then threw me under the bus, saying I don't understand codes, despite me asking questions and trying to explain to them both (the worker whose name is still unknown and the owner) that ripping the house up was unnecessary. He then devolved into condescension and talking down as though we hadn't already both tried to talk to him about these actual codes. My partner sent another message explaining, again, that the problem is not the codes and that it needs to be replaced, but that the "customer service" we received was very poor and that was our issue. He was then told the conversation was over. Despite this, he decided to send another text. In this one, he offered to refund the arbitrary $50 fee IF AND ONLY IF I didn't post a review. I did not accept his offer, as I feel more people should see this and understand exactly how he came to have such high reviews despite such awful service.

Never again! I feel that the fee that I was charged was exorbitant for just cleaning my dryer duct,…read morethe tech caught me in an off moment and I was in a rush to leave for an appointment or I wouldn't have ever paid that amount for a job that I never even received an itemized statement for! When I called I was told that I would receive it in the form of an email, never received it! My service was done on 1/28/26! If this is how they conduct business, I wouldn't patronize them and won't ever again! Fool me once, shame on me!

Steve is excellent. I trust him and he doesn't rip you off. He tells it like it is. Great guy too.read more

William came to our home to do our stairs at a time when I had almost given up hope there were any…read morequality stair builders still out there. Wow was I wrong! After a very failed attempt by Yourfloor.net to fix our staircase our stairs were left in a very unsafe condition. William removed the incorrectly, unsafe, semi-stairs then proceeded to reinstall them followed by the handrails and balusters correctly. Everything he does looks effortless because his knowledge of stairs is immense. His workflow is very good. William is equally as knowledgeable about stain and paint. The way he paints everything is nothing short of perfect. William is a perfectionist and it was a great pleasure to have him do our stairs. He is also trustworthy, polite and super neat. We are still amazed each day when we look at our stairs. We never thought we would have the beautiful staircase that we do now! If you think this sounds to good to be true you are wrong. This is based on our actual experience. William is a REAL stair builder and the real deal. Thank you William and Southeastern Stair Company for doing the best work we have had done at our house since we moved to Georgia!! Ron and Debbie Cilenti

From the owner: The Staircase is one of the home's focal points, a piece of hand-crafted art that makes a personal…read morestatement. The Staircase gives the homes its accent, offering individual emphasis and highlight to the home's decor. The staircase is also one of the most closely regulated elements of the house, and changes made must conform to local building codes. Everything from the steps to the stairwell width to the size and strength of the railing must meet strict specifications, and with good reason. At Southeastern Stair we have the experience to help you achieve the look you are looking for while maintaining strict building codes. We are one of the few stair companies who offer all aspects of stair construction from the design, to the installation, to the finishing. With our expertise in stairs we can guarantee your satisfaction. Call today and schedule a sales associate to come by and help develop the staircase your looking for. We provide quality stair and rail parts, AutoCAD stair designing, custom quality parts, and beautiful finishing.

I had a leak under my kitchen sink. I called TLC and they were quick to respond and even quicker to…read morefix it. They were friendly and professional so I will be calling TLC Plumbing for ALL my plumbing needs.

We had an issue where a clogged sink somehow mushroomed into any water used in house would gurgle…read moreback up into the basement tub. We were terrified at the possibility of what could be wrong. We called Tom at TLC plumbing and he came over that afternoon. After a lot of investigation including sending a video camera down our pipes, he was able to find the culprit! Some lovely raspberry bushes that I had planted a decade earlier literally cracked the pipe leaving our home and created a 70% blockage. After the diagnosis, Tom suggested replacing that section of pipe along with an exterior cleanout trap to keep such nastiness from happening in the future. If you are looking for a genuinely good, fair and professional plumber who also lives in the Dallas Area, look no further than TLC plumbing!!!

The technician came out when scheduled and was very professional. The technician wore a mask, shoe…read morecoverings, and kept their work area clean. I had a Nest installed which was installed quickly. The technician took his time to explain everything and was very patient. The price was very affordable and fair.

Ragsdale is no longer the trustworthy company it once was. Over the years, I have recommended many…read morecustomers to Ragsdale because of its reputation for responsibility and reliability. Unfortunately, my recent experience was very disappointing. My HVAC system is only about 3-4 years old, and two days ago it stopped cooling properly during a very hot day. I called Ragsdale, and they sent a technician named Brandon Thompson to inspect the system. During the visit, Brandon focused heavily on my air filter, which is a 5-inch MERV 12 filter purchased from Home Depot. He insisted that the filter was restricting airflow and contributing to the cooling issue. He also told me that Ragsdale sells a 5-inch MERV 11 filter and attempted to sell me one. I found this frustrating because the discussion seemed more focused on selling products than diagnosing the actual problem. I was also surprised to be charged a $59.95 diagnostic fee, considering that I pay annually for a maintenance membership and my system is covered by a 10-year parts-and-labor warranty. What disappointed me most was the overall experience. In the past, I had very positive interactions with several Ragsdale technicians who were professional, knowledgeable, and focused on solving problems. This visit felt different. Instead of receiving objective technical advice, I felt like I was dealing with a salesperson. The technician repeatedly introduced additional services and products, which made me question whether technicians are being pressured to upsell customers. In previous visits, technicians had mentioned alternative air filter options, including reusable metal filters, but those conversations felt informative rather than sales-driven. This time, the sales pressure was much more aggressive. Based on this experience, I no longer feel comfortable recommending Ragsdale with the same confidence that I once did.

I was able to schedule an appointment within about a week of first calling them (on a date that was…read moreconvenient). I was given a 3-hour window when they would show up, and they arrived within the first hour (and were done in just over 2 hours). The crew (2 guys) was very efficient. They explained the process and answered any questions. Then they proceeded through the house, connecting the large vacuum hose via the furnace and using a compressed air hose to blow off the dirt and dust for removal. The final phase was the additional dryer vent clean-out. This was complicated slightly due to the piping layout in our walls, but they managed it. I thought the pricing was in line with other companies. They had positive reviews online, and from our experience we would hire them again.

Julio and David were great. I thought I just needed my vents cleaned but it turned out the ducts…read morewere not up to code and could cause a fire. They came back out and replaced what needed to be replaced. They were clean and straightened up behind themselves. Both were very nice. We will call them when we need our vents cleaned in the future.

In my experience, there were seemingly very few brick masons completing projects independently…read more This was absolutely critical to me as I was buying the 1916 home in a booming Southern downtown district. Critical because my lender required masonry work be completed on the exterior part of the fireplace expanding the 20+ feet. f home I wanted. Eric Salazar, owner of Salazar Masonry has a high level of integrity - he did exaxtly what he said he will do when he said he would do it for the price he promised, which since this was unexpected was likewise critical. Salazar Masonry is a quality professional, honest, professional, and courteous.

We needed an old, brick retaining wall to be rebuilt as it was starting to fall apart. I learned…read morethat drainage holes were never installed and thus it was finally at a point of failing. Eric was recommended by neighbors who had successful work done my him and his crew. Eric is professional, punctual and consistent. The work and clean up was exceptional. They rebuilt the wall and put the proper netting, drainage and bricks in place. My plants were protected as well. I need repainting but I am attaching some proof of great work. We also needed some brick repair on a front yard wall and that was handled nicely as well.

Jose and family did an amazing job installing and painting the drywall in our basement at a great…read moreprice. I decided to have him do a couple more soffits after he started and was very accommodating and pricing was consistent. Very hard workers and kept the place tidy as they worked. Will definitely use him again as needs arise. Thank you for the great job!!

Exceeded my expectations! At first, I wanted the popcorn ceiling gone in the nursery, but I ended…read moreup getting the walls painted too--best decision ever. Jose came out the same day for a quote, gave me a fair price, and got started within days. He showed up on time, worked fast, and the results were flawless. I know exactly who I'm calling for my next project--highly recommend J.A.C Drywall!