Pretty nice group of guys running the shop. My buddy and I rented a couple bikes to ride while we…read morewere in town for work a few weeks ago. Super helpful with bike rental recommendation and giving suggested routes. If I were local, this would likely be my go to bike shop.

The owner of the shop is a man by the name of Christian. He is extremely offputting. Christian…read morebelieves that his opinion about bikes should be everyone's opinion. Multiple times he has insulted equipment that I own that I actually purchased from his shop. Multiple times he has insulted me or my friends For requesting bike parts that he doesn't carry "it would be stupid to have that in my shop". His attitude seems to be infectious because all of the employees at his shop appear to not care about the level of customer Service they are providing. Honestly, I don't believe Christian at ride bikes would care if I or any other customer never returned again. I have no idea how or why he is still in business.

Would not recommend. Made a home ebike repair appointment and received the business generated…read moreemail confirmation. Set the afternoon aside and waited. No call, no show. Phoned Rain City and left a voice mail.. also texted and emailed them about the missed appointment. No word back, no follow up. Frustrating!

Absolutely perfect performance! The guys fixed our grandkids bikes when we found them in disrepair…read morejust before the kids arrived. Thank you for great service!

Always the best in outdoors. Hands down. Ideal for any type of outdoor activity. Staff was super…read moreexperienced.

I was looking for a sleeping bag for my annual forage trips. The person I asked to help me choose a…read moresleeping bag was not helpful at all. He did not ask me any questions, so I had to tell him my budget, what is the feature of the sleeping bag I am looking for. He did not have any recommendations for me. All he told me was what is the regular price range of sleeping bags, and yes or no to my questions. He did not tell me his name nor, did he leave me without asking me anything else I can do for you? This staff is not a sleeping bag sales expert nor knowledgeable at all. Very bad shopping experience. I was looking for my lifetime gear for the next 10 to 20 years. This shopping experience ruined my day. I do not go back to this store for shopping again.

This is for the bicycle shop at the Microsoft Commons…read more The staff were very knowledgeable and helpful when I purchased my bicycle. I came by several times looking at the bike and eventually made the purchase. I don't get the bad reviews. That seems like a good bike shop to me. I'll be back in. I've been cycling a long time on road or off road and commuting (15 years commuting , 17 years mtb, have done century rides , etc). ----------------- Update 10/26/2018 ----------------- Upgrading to five stars. I arrived with no appointment... The hub on the Cannondale I purchased here in January got a little loose after about 1300 miles. I noticed this when cleaning my chain.. These very friendly guys fixed it up in just a few hours time, including a full tune-up and replacement of my chain. This was easily one of the busiest days of the year for them with the Halloween party going on for the kids.

DONT BUY ANY bike accessories!! High cost and crappy support…read more Recently purchased a light combo at this store. After my first ride, the charge went out quickly approx 3:30minutes in lowest mode vs expected 30 hrs claim when they did in their sales pitch. Since the return was two days old I went with original packing and receipt. The guy at the store was completely rude and argued he needs to test in case he is satisfied that lights are faulty he will speak with the dealer for replacement. ( Takes 5 - 10 days ) . He was not ready for exchange or store credit. when I pulled the return policy they mentioned it is not applicable. Prices are high (actual cost for the light combo in REI and AMAZON is 60$ whereas I spent 83$ ) with no support. Please don't waste your time and energy.

Joe is the best, he's performed warranty repairs on my Rad Power e-bike and regular STP tune ups on…read moremy Trek Domane. Quality work and always gets my bike dialed in for STP.

Not recommend Bad attitude. Unprofessional at all you will…read morefeel like you ask your old man next door to do. Change 2 tire (our supply) $154!! Take almost 3 hrs! Keep the money and go somewhere else.

Very knowledgeable, quick, reasonable, and kind. Ever since my first fix there it has been the only…read morebike shop that makes sense to go to. John taught me how to take care of my own bike, meaning I don't need to bring it in as often. They always are generous and attentive, truly a wonderful place-- great spot to support shoutout the circular economy the world is a better place because of Recycled Cycles. You will know when you go there.

Recycle-Cycle is not going to be everybody's jam, but what they get right, they get right…read more Fixing bikes for the average joe they GET RIGHT! For years I've gone there, sometimes for simple fixes. More often than not they either sell me a tool and a part and walk me through it. Or, they throw it up on the rack and fix it pronto for a reasonable price. Their bikes aren't the highest end around but that isn't why you go there. A solid commuter or road bike at a reasonable price! These folks rock! Good advice, decent equipment, and fair prices. Can you ask for more?

Update: I inherited a new-to-me older bike and I was met with pleasant experiences on my second…read moretime here! I had such a hard time with this bike at home and I was worried about how much it might cost to fix up all these problems in my bike. Luckily Chris was there to help explain everything to me. I am extremely happy about how transparent he was and accommodating to everything I needed done. I thought this was like dropping off a car for a few days, but he addressed all of my concerns in what seemed to be like 15 minutes while answering a handful of phone calls at the same time! This guy is talented and should absolutely be recognized!! I will be doing all my bike stuff in this shop from here on out!! Oh also, I saw they had a basket of training wheels! I was looking for some and settled for some bad generic ones. Having the tools AND the advice here would've saved me much time and money so please consider these professionals for your bikes!! Original review: Super friendly family! Ric Was extremely helpful and very accommodating! I love seeing a variety of bikes inside as well as parts hanging on the wall. Extremely fair pricing! I'm surprised to see how many people know about this store after talking about them here and there. Great people!

Dropped off Dirtbike tires to get swapped call the day after and they told me they don't work on…read morethem and never called me back saying that even tho they said they do and swapped the tube and the tire and popped the tube will never bring anything to them

I am so happy I chose Dialed Mobile Bicycle Repair. Kyle came to my home on time. He had a good…read moreidea what the problem was with my handlebars not working with the front wheel, from what I told him. Saved me from purchasing a new stem for my e-bike and problem was solved in 10-15 minutes max. The screws on my stem were too soft, so he put in steel screws. Ever since, I've been enjoying riding my bike on some of these beautiful spring days we've been having. He has been doing this a long time, but decided to start his own business. Great idea! My word of mouth for this company "Very highly recommended!" Thank you Kyle, for getting me back on my bike and the wind blowing through my hair! Tonya C.

On time, on budget, friendly and helpful in completing my bicycle assembly. I would highly…read morerecommend.

Went there for service and learned so much about how bicycles work. Great service and very friendly.read more

This was my first time here and I'm so glad I choose this place. I needed to get my new skiis and…read moreboots fitted for an upcoming ski trip. The owner not only did the alignment for free, he also walked me through how to do it step by step so that if it ever came out of alignment, then I could fix it myself. That was really appreciated! He was also able to do the wax and sharpen the same day as they were closed the next day, and my flight was the day after that. Great service!