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    Revolution Cycles

    4.7 (24 reviews)

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    Photo of Jon W.
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    5 months ago

    Trask picked up my bike and dropped it by my place. He has a lot of good bike wisdom to share as well.

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    4 years ago

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    3 years ago

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    Trask F.

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    16 years ago

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    6 years ago

    Trask was great. He was honest and trustworthy! He picks up and drops off your bike and does so in a timely manner. He accepts Venmo.

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    Review Highlights - Revolution Cycles

    Trask was prompt on my request for an initial quote on yelp and he was very responsive with all communications.

    Mentioned in 15 reviews

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    Montlake Bicycle Shop

    Montlake Bicycle Shop

    4.5
    (169 reviews)
    $$

    I'm just getting back into bike commuting, and I've been very happy with my experience at Montlake…read moreBike Shop. They've been very patient with my questions, and have had a really quick turnaround time with service. I will continue to recommend them to my friends.

    UPDATE: After posting this review, it somehow got worse. On a later visit, an employee -- who I…read moreunderstand may be a part-owner -- confronted me about the review, followed me out of the store, and called me a "chicken shit" on my way out, blaming me yet again for the entire situation. I'll let that speak for itself. A business that responds to honest, factual feedback by chasing a paying customer out the door and throwing insults has told you everything you need to know about how it treats people. This update wasn't something I went looking for -- it just confirms the exact pattern I described above. REVIEW: I'll stick to the facts. I spent over $6,000 at this shop -- and apparently that doesn't buy you even baseline customer service. I bought my bike here, and after a front wheel/tire failure caused a crash, I went through a Giant warranty claim with Montlake. The product side eventually got resolved, but dealing with them was frustrating from start to finish -- and the real problem wasn't the logistics, it was the attitude. From the beginning, I got the clear sense the shop saw me as an inconvenience rather than a customer. Communication was poor across essentially everyone I dealt with: no timely updates, no callbacks, no straight answers, and I was the one chasing them at every step. More than the delays, it was the tone -- dismissive, condescending, and openly impatient any time I asked a reasonable question about my own bike. One phone call summed up the whole experience. A staff member told me to "chill out dude, you got a new bike even though it was your fault you crashed it," and to stop "beating a dead horse." Talked down to, blamed, and brushed off in a single call. It's also just wrong -- it reflects a basic misunderstanding of how Giant's warranty and crash-replacement programs actually work. I don't expect a shop to agree with me on everything, but I do expect basic respect -- especially as a customer who put thousands of dollars into this place. The product issue got sorted out eventually; the attitude is why I won't be back, and why I'd point other riders elsewhere.

    Revolution Cycles - bike_repair_maintenance - Updated July 2026

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