Nice owner. Good hours and a variety of items to buy. Tries to give the best price at the time for…read moreitems sold or pawned.

I had brought in a firearm to sell about a week ago.The man on shift at the time and myself settled…read moreon a selling price the only thing was I would have to come back on Monday to receive payment because the banks where closed it being Saturday. Reluctantly I agreed and show up at open time the following Monday ,ready to make the sale ,only to here the same guy that had shaken hands on our deal only a few days ago tell me "oh we can't do it anymore". I asked him why, and he told me that they didn't won't to make there deal anymore no other reason then that. The price was very much in their favor. Very unprofessional and shady. I would give this second rate business a no stars rating if I could. Save yourself the disrespect and deal with actual professionals elsewhere.

The old lady who works there, complete jerk. I brought a ring in to see if they would take trade…read moreand she like we see this ring all the time! I was confused because this ring was special made. I said really and she said ya but it's four diamonds instead of one big one. Ok clearly that's not the same ring. I asked if they knew what they would take trade wise amount for another ring. She told me it's close to closing so she's not even going to bother looking. Her attitude was completely ridiculous and I won't be going there again. Honestly with the attitude and customer service I'm surprised they are still going...

Worst pawn ever!!! I went there in uniform and the guy there was an asshole to me! Just because I…read moreasked him a couple of questions!! Then guess what he told me he was not going to sell it to me! So I just left! Don't waste ur time on this place!!!!

id like to put a shout out to Drew and the guys at Bay st Broker,s !! I cant say enough about these…read moreguys on how they helped me out as I was living in my vehicle for years and my 2 expensive guitars were in his shop as I was BROKE. There were a few times I had to call Drew and ask for some more time, I promise ill be in soon, and he would understand and show some compassion, which is rare these days. If Drew needed anything from me, id be honored. I picked them up now, my babies are back, and I thank you guys, your the frickin best, and people, if you need help temporarily, go see Drew and the guys, most definately recommended. Thanks again guys !!!

We have been patronizing this establishment for many years. We have maintained an excellent…read morerelationship. Drew and Clayton have always been professional, courteous and considerate. It's been a pleasure to interact with them. Their policies, and pricing are reasonable and fair. Highly recommended.

The service is always friendly and fair. I love the selection they have of different items every…read moretime I seem to come to visit. They do allow some wiggle room with prices if needed be which is always a helpful thing that's for sure. I truly enjoy the place all around

From the owner: Collateral Loans on quality goods like vehicles, firearms and accessories, musical instruments,…read moreaudio equipment, video game systems, tools, gold and silver jewellery and much more.

Went in to try and sell an older but fully functional and mint condition DSLR that is selling used…read morefor $300. They rudely accused me of being aggressive when my glasses fogged up, and told me I've been in telling him sob stories when I haven't been in the store in years. He then told me I was being ridiculous, and even said I was ridiculous to try and sell a camera so I can feed my kids! While I dont mind that he didnt want my item, all he had to say was "Nk thank you ma'am, I'm sorry " or whatever, not accuse me of bringing in garbage and basically throw me out! Looks like the ancient dinosaur that runs this place needs to retire.

Britains! This place has a very large amount of the collectible toy soldiers. I say toy hesitantly,…read morebecause Mike, who owns this place, is pretty serious about these classic playthings. He has a large array for sale, and there is a lot more than you see in the store. If you like Britains, this is the dealer for Vancouver Island,BC. Mike also collects other toys, models and is a huge Viewmaster enthusiast. It is a well organized and decent pawn shop, and doesn't have that smarmy feel a lot of them do. Worth a look inside if you're in the neighborhood. I'm not a gun fan, and kind of wish they didn't carry them. Just my personal opinion! A great place to visit!

Susan was very professional and helped me unload some gold and the price was right. They are very…read moregood and k own their business well. Great experience from start to finish. Have returned a second time and $$$$ made my day!

Initially there was a mishap here at elite pawn and I purchased a necklace that turned out to be…read moreless carrots than what the purchase price indicated, and in a knee jerk reaction I posted a bad review on this company and it sat here on Yelp for 3 years, and I have to be brutally honest about the fact that I feel guilty for that review because I honestly did not give them the opportunity to make things right with me before I wrote that review and I could have in hindsight brought it back to them and they would have gave me every penny back that I lost it's obvious that they purchased the necklace that was tested using the old acid test method which had its deficiencies, they now use a element analyzer that they invested at least $20,000 in and it allows them to analyze gold and each of its elements in the gold that give it its carrot designation and for that reason and several others they are Now experts at analyzing gold when it comes off the streets , better than they ever were before ,they have made their entire process much more efficient and accurate and if I'm honest with myself and the community I have to admit that after reading the return policy at elite pawn, and to be fair, they have a better return policy than any other pawn shop I've ever seen but yet and still I was concerned that if I was honest with them about the fact that I had that the chain tested and it wasn't the carrot designation that I purchased the chain at, I was worried that elite pawn would not give me my money back, and the reality of the situation is irrespective of that I should have gave them the opportunity to make things right before I wrote a review and for that reason alone I am publicly eating crow at this moment and I am feeling very guilty in this moment because 3 years later I reached out to Moe and tried to express my standing on the situation and Moe and the rest of elite pawns ownership had no contractual duty to refund me anything in that moment however ,they did, and it shocked me because I'm not used to seeing businesses that are obviously trying to survive in a rough economy out here like everybody else, still go the extra mile like that for a guy that in reality didn't deserve it because I left a review on Yelp for 3 years that I should have not written , until I gave them and honest and fair opportunity to make things right .....I just assumed that they wouldn't make things right because I'm jaded like everybody else out here and I've been done bad by so many companies that I just didn't think that one would actually do me right and it was for that predisposed bias from past experiences that I didn't give them a chance and you know what that's on me because they did make things right with me and they paid me every penny I lost and so for that reason alone I am publicly saying I believe this company is solid company they employ people in the neighborhood that desperately need jobs with living wages they bring commerce and economy and funds into a community that is struggling and they're just generally good people I mean when I went in there last night to pick up the remaining $1,200 that I lost on the purchase of a chain I fully expected the staff members and the owner and everybody to be mad at me and and not treat me with much hospitableness however even that predisposed expectation was erroneous because they were nice to me even when I didn't deserve it and so they're very courteous they're very professional and stand up guys they're always happy in there and they're always nice and I honestly feel ashamed for writing a bad review on this company I would advise anybody that needs gold or would like a pair of Jordans , want a loan , or for any reason ,, to go to elite pawn shop,, these are good people, these people are solid, and I was out of pocket for writing anything bad about them ...the ownership in the management in this company are excellent and I wish I would have never wrote anything bad about them and I intend to do business with them in the future they were gracious enough to allow me to come back in there and still do business with them and I intend to I would recommend anybody that needs anything that they provide to go in there and get it because these people bring jobs and money into our communities I am sorry I wrote anything bad about them,. I say this sincerely and with 100% transparency

This is the best pawn shop in the Northwest. I've had experience with the other pawns throughout…read morethe years but once I did business at Ben's I don't go anywhere else. Besides supporting a locally owned business you establish a working relationship with them. They are all great and are fair and honest rare qualities to find in this business. Thanks a million everyone at Ben's appreciate you and keep doing what you do!!!!

Great shop and great folks ! Very helpful and…read moreknowledgeable...the guys back in the gun section know their stuff!