Someone not paying attention hit my VW Passat and long story short it took a few weeks to get other…read moredrivers insurance to cover the damage. Anyway, the other insurance company was USAA and they recommended Auto Pro of Freehold. Now I live nearby and have never even seen this shop but I gave them a try. A very knowledgeable technician inspected my car and gave me a reasonable estimate. Once my claim was approved by other insurance I went ahead with the work at Auto Pro. When the repairs were complete I was beyond happy with the results. The car looks excellent!! Looks like nothing ever happened to it! Thank you Auto Pro of Freehold

Unfortunately, this shop failed to resolve my vehicle issue and instead attempted to charge the…read moreinsurance excessively, ultimately pushing for my car to be declared a total loss. I chose to keep my vehicle and take it to another repair shop. However, when I picked it up, my car was severely damaged from the back--parts had been removed and not reinstalled. I asked if they could at least reinstall the lights so I could drive the vehicle safely, and I was told no unless I paid additional fees. I questioned why parts were removed when the insurance had not approved those repairs. It became clear they assumed I would accept the total loss and not question their actions. They removed parts that did not need to be removed and charged the insurance for unnecessary work. This feels extremely dishonest and unprofessional. My vehicle was in great condition before, but after their actions, it was left vandalized and unsafe. This experience has completely destroyed my trust in this auto shop and in insurance-based repairs overall.

Had a car accident in front of there - cop said they had a video of it - when I called They said…read morethe person who has the vid wasn't there - called again the person who had the vid said they sent it to the cop - could not get the video - showed up to this racist business and the guy says he send the vid and deleted it - which was a lie - kid who hit us worked there and of course they produced the vid for him as if my insurance and lawyers weren't going to get it lol so yea I got the vid but you can tell it was because I was Spanish and the kid who hit and almost killed us was white! they are nasty and rude as well all assholes dont give them your business - also kid was found liable for the accident so idk hat they thought they was doing

Mechanic "Wolfman" was professional. He explained my tires in detail and answered all of my…read morequestions. Fast service! All employees asked relevant questions to get me the best tires I for my type of use which I really appreciate.

The absolute worst, not honest and subpar work. I was told I would get a refund if I was not…read moresatisfied. That did not happen and further attempts to get my money back were fruitless. All I got was ignored. Do yourself a favor and stay away from this service.

The absolute BEST !!! Wouldn't go anywhere else ! Took care of me and gave outstanding service…read moreHonest and reliable I highly recommend this shop Joe is amazing !

Second time I've used them for 2 different cars- always accommodating, they take the extra time to…read moreexplain to you what they need or what's going to get done and an approximate on how long it'll take. My car looks like the first day I bought it, you'd never know someone sideswiped me! Definitely highly recommended, I will never go anywhere else!

I went for an oil change and once the oil change was complete the worker revved my car and slammed…read morethe gas to bring it out of the workshop like if it's their own vehicle. They also never removed my old oil change sticker and the new one they put was done so unprofessional and peeling off already.

Great mechanics and most importantly trustworthy, especially if you're a woman but most mechanics…read moretry to take advantage of you. They take care of you. I highly recommend this order center and Now better yet. They purchased the property next-door and they do body repair also

My experience going to the shop was nothing but amazing, the customer service and the hospitality…read moreof the shop mechanics and especially the owner Roman and the mechanic Eugene are top notch. I brought my project car that was over 30 years old, other shops denied repairs, but this shop always helped me and helped me FAST! They diagnosed my car, ordered parts and installed them with no problems. Me and my father go to this shop for many years. They NEVER disappoint. Any other shops in New York especially in brooklyn dont care about your car. Ive had bad experience before in other shops, but this shop and the owner Roman and all the mechanics truly care about you and your car. I would highly recommend going to this place.

I had a significant dent and scratches in the rear passenger side of my car. Got a competitive…read moreprice here and the repair & painting were well done, using OEM parts and paint. My car looks new, save a couple of tiny air bubbles in the tape (which are invisible from a distance). Overall it's a major improvement. They also included a free wash and cleaning, which was very nice. Enis, at reception, was a cool guy and I liked dealing with him. Would use their service again.

Don't bother if you need paintless dent repair, told me they don't do it even though it's website…read moresays it does.

The horn on my car stopped working the other day, so I brought it here based off the good reviews…read moreon Yelp, and I'm glad that I did. Within a couple of minutes, the horn was working, but they explained to me that a new one was still needed as there was an internal problem with the component and so, although it was currently working, it would most likely stop working again soon. They made some phone calls to see if they could get the part, but they couldn't. They advised me to get the part from Ford and bring it to them so they could instal it. Best of all, they didn't charge me anything for getting it to work. I know that's a small thing because, realistically, they really didn't do much, but it's that kind of honesty and integrity that I appreciate. For that reason I'll definitely be coming back in the future.

The main reason they earned their 5 star review? They turn down work. Other places could easily lie…read moreand find work that needs to be done. Ex: Go in for an oil change and you'll need a new timing belt or a different fluid change. Here, they only do what you ask for. They will turn down work if they don't think it's necessary. I went in for an oil change and my dealer told me that my brakes are due for a change. Went to Nick's and asked for the oil change and new brakes. The mechanic (I believe it's Ming) told me that they still had another half year to a year left on them considering that this is my daily driver. He told me just check it again next time I'm in for an oil change. Most recently, I went in for an oil change and had him check my brake fluid because it was within the timeframe of replacement. Ming turned down the work again because the brake fluid was still clean. If you know what you need, this is exactly the place to go for honest work.

Great guys! Great prices! Very honest! Very friendly, they…read morefix what needs to be fixed. Being a woman, I am always afraid of being taken advantaged of, and I felt that way when I walked into the shop. My car had an engine warning, so I had gone to AutoZone to find out what the error code was.. Well, I don't remember what they told me was wrong, but I went to A&V, since they were in walking distance from my brother's, long story short, it wasn't what AutoZone's code told me. That would of cost about $300.00, but instead he checked it over, and I walked out of there paying $75.. I've using them for over 3 years now. Again and again, I have found them to be fair and honest. Even speaking with my friends, that know cars, the price quotes they have given to me could only be beaten if I did it myself..

If you want to go to an auto repair place where you don't want anxieties and feel like family, this…read moreis the place. I always get great service and have never been been sold anything I didn't need. I have been going to A&V for many years. Great guys. Phil C.