This auto shop is one of the cleanest you'll ever find, neat, organized, and professional…read more Joey is one of the nicest guys you'll ever meet, and his team is knowledgeable, honest, and dedicated. They take their time with each car, carefully explaining what needs to be fixed right away and what can wait. If you're looking for a trustworthy, fair, and reliable mechanic, look no further than Joey and JG Auto Services!

From the owner: Here at JG Auto our gold standard is a clean, honest and quality experience when it comes to…read moreservicing your vehicle.

I went there once for an oil change about 10 Years ago and the mechanic vandalize my car and made…read morethe REPAIR of damage he commited when my back was turn to him. Cost me a tidy sum. Not a pleasant experience and customer beware!

Went in there first time, and The Girl (receptionist seen me there for a while and then ask in a…read morerude way"how may i help you?" But it looked like she had a long day i don't blame her, but when i told her my issue with my BMW X5 that did not turn on & she looked clueless then she spoke with her boss, and he told me what it could be but hes not touching my car since another mechanic already looked at it.Mind you the other mechanic is not an electrician that's why i had to check around for an electrician mechanic. I was like in my head really? that's spiteful and he also said good luck. It looks like this South Side on 2311 Forest ave, there only good for small jobs like tuneups, and if your not wearing a suit or have a luxury car they don't touch. I would change the receptionist for starters because it gave a negative aura and vibe. And Don't be spiteful on fixing cars. "Good Luck"

I found this shop several years ago when looking for a new shop after my mechanic retired. A friend…read morerefered Charile to me as an honest repair shop. I have since used it for my cars, my children's cars and referred my friends to them. Their repair work have been consistantly good and complete. Charlie and his staff communicates consistantly about the status of your repair. When you visit the shop there is constant work going on but amazingly the work turns around pretty quickly. The best compliment I can give is "I Trust them" and the bonus is the cost is resonable.

After going to different auto repair shops to identify my engine issue, port Richmond Automotive…read morewas able to find the problem with a professional complete diagnostic. Staff were very helpful and pricing was very reasonable. I will make these guys my go to for car repair. I highly recommend them.

I purchased a motor and was told that it will fit. It did not. They will not answer the phone, pr…read moremessages. They have scammed me out of $1150. It is cash or zelle only. You find that our too late. They meet you in some third party lot, feed you some stories about they had a fire, and moving inventory. This setup was a train wreck start to finish. Do not call to not bother, save your time, money and frustration.

Distrustful people! One of their workers Faisal hit my car on the road. I was basically parked when…read morehe hit into me. He claimed to be using a company car. The car had no registration or insurance, they move around license plates between cars and shift blame so they do not have to pay for the damages that they have made. They are currently screening my calls. The owner Fatir, is a true scumbag with no morals I wish I could give 0 stars.

I brought my car in for a wheel alignment yesterday. Service provided by Bisum. He was extremely…read morepolite, humble, and quick. The prices were affordable and the waiting area was very clean and comfortable. I highly recommend this place and Bisum.

DO NOT DEAL WITH THESE SCAMMERS -- WORST EXPERIENCE EVER (Pep Boys)…read moreI had one of the most stressful and dishonest service experiences of my life at Pep Boys, and I'm writing this so other people don't get trapped the way I did. I found Pep Boys online, but their website didn't allow me to add only TWO tries to my shopping cart for my 4WD vehicle. So I found the phone number listed on Google Maps for the nearest location. I called with only one purpose: to find out if they could replace only TWO tires on a 4WD vehicle. A person with an Indian accent answered and said yes, and then asked for my vehicle details and tire size. I gave everything clearly. He offered a good price and said he would email me the quote. The email didn't arrive right away, so he said he'd resend it. What I received was a duplicated email that contained ONLY the tire name and the cost of replacing two of them -- no vehicle info, no tire size, no details about who provided the quote. When I arrived for my appointment, I again confirmed that I was replacing TWO REAR TIRES ONLY. They took my keys and told me it would take about 1.5 hours. About an hour later, I walked near the bays and saw they had removed ALL FOUR WHEELS from my car. I asked why, and they said they had an order for replacing all four. Then the manager comes out and tells me I have two separate orders, each for two tires, and if I only want one order, I must pay a $30 restocking fee to cancel the second one. I disagreed and explained that this was a clear mistake by their person answering the phone. The manager refused to listen, he kept repeating that it was my fault because I placed two orders and therefore had to pay, and then he simply left. It gets worse: I looked at the tires they were trying to install and they were the WRONG SIZE. The manager admitted they didn't even have the correct size in stock -- and then tried to charge me a restocking fee for FOUR TIRES, now claiming it would be 20% (~$150). He blamed me for their own mistakes. When I asked them to find the person I spoke to or pull the call recording, he said he "can't help" and told me to complain to corporate. The only "help" offered was reducing the fee to about 10% (~$75). In the end, to get my keys back and leave, I was forced to pay $83. They STOLE my TIME, MONEY, and PEACE OF MIND. I later found out that the phone number listed on Google Maps is being forwarded overseas. This means you wo NOT be talking to the local shop at all, but to someone in India who has no idea what they're doing. Meanwhile, the store refuses to take any responsibility for what's happening. This is either gross incompetence or an intentional bait-and-fee setup. Either way: AVOID Pep Boys!!!

I wish yelp have a negative review feature so I could give this place -5 stars. The guy that runs…read morethis place is an absolute joke , they had lost one of my wheel locks and I came back asking if they have it and the guy told me it's my fault for not asking for it back? Excuse you Now he wants to charge me to break the lock on the wheel. Save yourself your time and your money and go to a business that's going to appreciate you as a customer and save yourself the trouble from dealing with this meat head

Untrustworthy and unsafe! They sold me a twenty year old tire, and when I noticed, they refused to…read moreoffer a return. Not only are they greedy in their business practices, they are willing to put your safety at risk! Go elsewhere.

My wife took her car in for Transmission fluid change and other fluid changes. (Brake, steering…read moreetc) When she asked if they can do the transmission fluid change, the manager said, he had to look under the hood to see what type of transmission it has. After waiting for a couple of hours, the manager, Chris, said he couldn't do the transmission change because he didn't have the right tools. Why didn't he say that in the first place? When I went to confront him he knew what's coming and picked up his phone and started texting. I asked him if he's the manager and he said yes but kept playing with the phone. I could tell from his face he's trying to come up with an excuse so I let him figure it out and waited patiently. After (literally) 5 minutes, he spoke to me and said he didn't know what type of transmission it had. I asked him if he couldn't simply look it up online and he said it's not as easy as that. When I asked him once he found he couldn't do the transmission why he proceeded with other jobs, he didn't have the answer. It would have been much simpler for me to take the car to a place where they do everything rather than going to different places. The business practice and the customer service in this place leaves a lot to be desired. I wouldn't go back to this place again. These guys give honest mechanics a bad name.

1st time I try them, brought my car to change water pump+ Broken belt... Left my car overnight came…read moreback next day assuming job is done. All they did was change belt & told me to go to dealer for half of work. Paid $140 now going to find another auto shop for half of a work... should have told me in the beginning that they don't know how to change water pump so I could have go to another mechanic wasted time for no reason got me stranded

They did a great job changing the clutch on my Corvette. Car…read morewas finished when promised. Very big job. 100% would recommend.

Great guys and upfront price. They fixed my car in the said date and now works great. I had a…read moretransmission problem oil leak. All done in 3 days. Will definitely keep their service for any additional car and any future problems.