Think of the worst front desk you've ever experienced - and this will be even worst. The ladies at the front maybe be the absolute rudest, impolite, disrespectful, and unjustifiably entitled front desk I've ever had the displeasure of interacting with. They don't even acknowledge you when you walk in and expect you to announce your presence. Half the time they are just staring at their phones and if you ask a question, they look at you like "how dare you bother my social media time!?!?" No "have a nice days" "no thank yous", they all have RBF. Honestly I have no idea why anyone comes here because the doctors are also constantly changing and it's like a revolving door of medical "professionals". Probably because they can't stand to be associated with the front desk staff. read more

New vet in town, checked it out with an ailing foster kitten (walk in welcomed!). Very fair pricing in a world of impossibly expensive vet care. Was able to get blood test done in house. Vet did a good job explaining testing. Kitten fine. read more

I've been coming to EagleGlen for 10 years. The staff is great. They are appointment based only. Also make sure you arrive on time. It's not fair to make others wait when they are on time for their appointments. You will have to reschedule if you're 15 minutes late. Your own human Doctor has you come in 10-15 min before your appointment to check in . So I don't understand the people that show up late and then complain that they have to be rescheduled. read more

Eagle Glen Veterinary Clinic - Veterinarians Near Me - Los Angeles, California

It has been a little while since I've been here, but I plan to go back as soon as I get another cat. It's very nice that there are still a few individually owned veterinarians out there. Increasingly there are corporate takeovers of these businesses and I much prefer places like this wherethey communication feels more real, and where you don't feel like you need to actually interpret or read between the lines of what you are being told. Eagle Glen really is terrific. read more

Eagle Glen Veterinary Clinic - Our little guy - Veterinarians Near Me - Los Angeles, California

I really love this clinic. Yadira at the front desk was a big help with the appointment process , they are clear and straight forward. I brought my baby in for an ultrasound and saw Dr. Jeong who really took his time with my dog. He explained things clearly and thoroughly. And i couldn't be happier. read more

Eagle Glen Veterinary Clinic - Veterinarians Near Me - Los Angeles, California

2nd update: you still spelled my dog's name wrong in your reply. It's spelled MOLÉ, like chicken Molé. Like I told you over and over again... Update: they tried to get my review removed. After coming here for 16 years, I'd advise you NOT to bring your beloved animal here. My heart is still broken. In January I had to say goodbye to my baby Girl, Molé; they didn't even get her name correct on her death certificate but I'll get to that. I made the appointment and set forth a day of treats and sunshine before we had to say our goodbye. If you know anything about this day, it's not easy. We put on brave faces for our babies and give them the best final day we can. Unfortunately we were late to our appointment despite calling ahead. They said, "okay " and we did our best, at her pace, to get there. We were 15 mins late and our appointment had been given away! My appointment to euthanize half my heart was given away. The front desk woman barked, "you were LATE!" Apparently their policy is to hold your appointment, any appointment, even euthanasia, for 10 mins. I was NEVER told this policy on our call or ever. Over and over again. She hissed it at me. I was in tears. I was so upset I just collapsed in heartbreak. This lady was being so awful on such an already horrible day. We waited and waited. Molé and I were treated like trash that were told we had to wait to be taken out! We had been coming here since I rescued her at 1 year old. I took my other dog here. She is 15 now. This was our place but for whatever reason, this woman was horrible. I was so upset by this woman my head wasn't anywhere near where it should have been for my baby. I wailed. My baby and I sat in my car to be called. It took three of us to pick her up and bring her in all while I was an absolute mess of a human being. There was no guidance. There was nothing special for her. I don't think they even put the candles on for us because they weren't lit when I came out. I could FEEL her animosity. I still feel it... I ended up calling for a meeting about this situation with the head nurse and Doctor but they refused to inform the doctor of what happened. It was such a pointless conversation that has clearly had zero impact since this person still works here with a horrible attitude. I encountered her last week. It's been six months and I still wake up in guilt. I'm up early writing this because I can't let another pet parent go through that. I can't! When i picked up her ashes and paid my bill, for which there was no discount for the distress caused, her name was spelled wrong. They spelled my baby's name wrong! She was shy of 17 by three months! They knew her for 16 years and did not care! Do not come here. The front desk woman in pink with longer hair is horrible and the other women back her up. We're done. After 16 years, we're done. I'm not about to let my other dog be anywhere near that woman and her loathsome attitude. Too bad since they just hired their first female vet in over 17 years... I hope she sees this. read more

Eagle Glen Veterinary Clinic - MOLÉ: the being that held me during cancer..I'm so sorry I didn't do better for you that day. I'm trying now. - Veterinarians Near Me - Los Angeles, California

I'm sorry I have to write this review. My wife and I have been coming to this clinic for over 12 years . Even when it was a family clinic. I brought 4 of my dogs through out their lives there. It was great when it was owned by a family doctor . Our dogs were treated so well that we referred others here. Over the years we have given Eagle glen veterinary clinic several great reviews. But this time we cannot do this. Eagle glen veterinary clinic has gone corporate. They have hired money hungry doctors that care more about money then they do our pets. I thought when you became a veterinarian you took an oath to help the animals, well don't hold your breath. My girl puffin blue a spinone Italiano that has been going to this clinic since she was a puppin andcame down with kennel cough and respiratory issues and I called to see if I could get a prescription or an appointment to see the doctor just for a minute. Maybe fit us in between appointments, something ! Anything would do My dog didn't eat for 3 days and she looked lethargic and I'm not gonna take her to urgent care and hand over my credit card so they could take loads of money, because they know they have leverage on you and your dog. would you? Well, that's what I was told by the receptionist to take my dog to urgent care . Maybe the clinic gets a kick back for referrals So then The manager Lisa who we knew for years came out to talk to me. . No compassion, no empathy, and our loyalty didn't help either. We don't consider ourselves privileged, we're not better then any other dog lover but when your a loyal customer over 15 years please give us a little consideration. So I bet you want to know how it all turned out with puffin blue? I waited 2 days for a call from them, they haven't called cause they didn't care so I took puffin to North Figueroa animal hospital without an appointment, It was a walk in and we were seen within 2 hours and puffin received excellent treatment from the staff , the price was right , no gauging, and she's feeling much better. Dr Vasques who was the doctor is an amazing veterinarian, his father was a veterinarian and I will gladly take puffin back to see him and for Eagle glen veterinary clinic? Well they are not what they used to be . Corporate saw to that. I believe they have lost a loyal customer and if others who come to Eagle glen vet clinic they should open their eyes and find a different vet because in my opinion they care more about the money then your pet. read more

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Great customer service quick to respond to my pet's needs. Every member of the staff answered all my questions and helped me understand all medication usage. My dog is happy and healthy thanks to the care he received. Thanks again! read more

We're so glad we returned to Eagle Glen Veterinary Clinic, after the original Dr retired and we moved further north me and my partner were seeking a new Dr for our pets, after about a year in search of a new Dr we were unsuccessful and bummed out, our baby had a growth on her leg so we decided to take a drive to EGlen V, and so glad we did!, instantly we were at ease and peace and mind knowing our baby was well cared for. So happy returning, Thank you thank you!! read more

So I had an initial review where I did in fact call these front desk ladies out their name & it was in fact removed by them so understandable. This time I'll be more professional. Well, we been taking our dog there for 10+yrs. I began to notice that I'm not sure if it's them discriminating against me, my dog or what but the front desk lady is the same one & I know she recognizes me. But come in for several dif appointments on time mind u. & ppl that are walking in after me are getting served before me. Idk how they do thing around there but I feel like every time I came in after a certain time not sure when but they started treating me & my appointment with less & less regard. Now it's after covid & things got a lot messier with their appointment waits sometimes I'd wait there 45min to 1hr to be seen. What's the point of an appointment?? Anyway they refuse to take my dog in now because of that last review. How petty. I would like to add that I sympathize w that other review w Mira I just read & that seems about right. That lady in the front has no compassion thanks for reading read more

The receptionists have a terrible attitude, they also accept deceased animals and bring them right through the front door for everyone to see. After I asked what they did with them she went on to make a joke about it (saying "oh we just keep them in the back") As someone who loves their animals like family I find that to be very disrespectful and unprofessional and there should be a level of respect considering that Is a very emotional time for someone. one of the vet techs then came out and decided to discuss the cremation and the general details of the death in front of the customers waiting. I think this is completely unacceptable and I hope anyone who wants the best care and respect for their animals will second guess going here. shame on yall, do better. read more

Staff is kind and outstanding I'm so glad I found a good place to bring my "children" super grateful to the front desk staff for getting me on schedule Highly recommend 5 stars / 5 read more

when I first called to get my dog looked at the staff was amazing and very helpful and they got me set up to come in and get him checked out and when I came in next day their front desk receptionist Yadira was amazing and Dr jon took care of him in the back a few days later on 3/2/26 I had a missed call and voicemail from dr explaining the details and when I call back to speak to the dr the front desk female Gina was super rude and Not very helpful I was like "hello I got had a missed call from dr Jon and she was like well did you listen to the message... I was like yes I had questions about the medicine and if I could get it today and what was the latest time and she was like before 6 and I was like tha..... she had hung up then I called back and was like I just called about dogs medicine and she acted like she didn't know I just called a couple minutes ago I was like I just wanted to ask the amount for medication and she told me the amount I was like okay tha.... She hung up again without me thank her for the little help did as a front desk receptionist you should be more polite to your customers and if not maybe she shouldn't work as a receptionis... overall the actual vet office is clean amazing and handle the pets with care... read more

I had an appointment last week. Sat there and waited and waited and waited for them to do a wellness check on a new pup I adopted. No acknowledgement from staff to say to customers waiting that they are running behind. People waiting would ask if they should reschedule and the responses from the office staff were cold saying along the lines "we are short staffed and do what you need to do." As I sat there with my new pup I thought to myself, I'm not going to let these people touch my animal. If they have a shitty attitude with customers and are short staffed, why would they take the time to care and handle an animal with care and properly. I got up and told them to cancel my appointment. I went to another vet out in studio city that I used to go to with my last dog and the experience was way better. read more

I love to b greeted by miserable people at the front desk. I'm sorry I am an inconvenience to your day. I have a 4:00 appointment and I'm told you can take a seat till we check you in. 35 minutes goes by before I am even spoken too. will not be going back. this is not my first bad experience here. read more

I can't say enough about this facility. Dr Rhee and Dr Hu are the BEST .. the staff is always friendly and knowledgeable.. My dog Stevie Wonder is having major issues, being a senior and the doctors have really comforted me along his road of senior hood .. read more

Eagle Glen Veterinary Clinic - Stevie Wonder and Hazel - Veterinarians Near Me - Los Angeles, California

DO NOT COME HERE. Firstly, it's very difficult to schedule an appointment. Expect to wait at least one week to get scheduled. Secondly, if you have to change your appointment, you'll probably have to wait ANOTHER week. Third, if you decide to give them a courtesy call saying you'll be 15 minutes late (like I did), they will forcibly cancel your appointment, blame you for being late, and say there's nothing they can do. They give you the option to drop off your pet to be seen between appointments. BUT if you are unable to pick them up right before they close, THEY WILL DROP OFF YOUR PET AT THE ANIMAL SHELTER. They even have the gall to tell you your dog is not their responsibility after that point. I have brought my dogs here for more than a decade. While appt scheduling wasn't necessarily better back then, I could at least count on Dr. Rhee to take care of my pets and give me grace if I was 10 min late. More than anything, I am appalled by the behavior of the front desk staff. The one silver lining is this latest incident has pushed me towards a new clinic that I trust to care for my dogs. read more

The vets and vet techs at Eagle Glen Veterinary Clinic are really great people who will go above and beyond to take care of your furry friend. My bulldog is very protective and I had a hard time getting her to get her shots (snapped at one of the techs), but they did not give up and worked to get her in and out of the office. Most of my pets checkups were pretty normal, but she just wasn't having it today. The staff is really friendly and the vets are very knowledgeable and helpful with treating your issues. I definitely recommend them for your pets needs. read more

Since the Dr snd his wife sold the clinic... front desk help are all very unfriendly act like they hate pets..the fees are huge and nothing they prescribe ever helps my poor little dog. Always a different dr. No relationship at all.. read more

Dr. Rhree retired from practice. He was wonderful unfortunately I did not have a good experience on my last visit and won't be returning

Very nice staff and affordable care. We take both of our cats to them for their required yearly vaccinations and other issues that might pop up. read more

The first time I came in, they were very busy and clearly understaffed - at that time, everyone was understaffed, so I gave it a pass. From earlier reviews, it sounds like this might have been during their transition after the sale - they did not actually have a vet on staff at that point, so I saw someone who was "filling in." The office is close to my house, so I decided to give them another try since my cat is generally healthy. This time, I was checked in and told to have a seat. The tech came out and took the cat without saying anything besides his name, then brought him back without saying anything. I assumed they had just weighed him, since my appointment confirmation said I had an appointment with the doctor. Desk staff then called my name and gave me the price. I had to ask what had been done - they had given 3 vaccines, including one that was not yet due. When I asked if it's standard to give vaccines that are not due, she said they do that to make it more convenient. I said my appointment confirmation said it would be with a doctor, and she said "Do you WANT to see the doctor? That will be $80 more." I understand that the online booking system might only book a tech appointment if you only need vaccines, but the appointment confirmation should say so. I also don't know any vet that would do additional procedures without the owner's consent - but consent would require actually talking to the owner, so. Echoing other reviews, the desk staff does not demonstrate customer service orientation - they seemed annoyed by the customers during both of my visits. I will say that the pricing for 3 vaccines was reasonable, but you get what you pay for - this was a bare bones experience. UPDATE: When I filed my receipt, I realized that the additional vaccine was not 2 months early as they said, but 2 YEARS early. The person I spoke to was very apologetic and said they will refund the charge for that vaccine, but they've lost credibility with me. read more

Called 3/4/25 around 11:40AM, asked a few questions to inquire about my pet switching over to this clinic. Got hung up on. Guess I was asking too many questions. Will be staying with my current vet, it's worth the drive. read more

This place has been an absolute GEM ! They have been very welcoming and accommodating to my furbabies needs . The receptionists have been very welcoming and professional every time I go. There are always appointments available that work with your schedule and it's very local if your in Eagle rock , highland park area. Anytime you have any concerns the staff will be more than happy to help out or get the answers / recourses you need . read more

Eagle Glen Veterinary Clinic - My fur baby after her vaccination appointment - Veterinarians Near Me - Los Angeles, California

Eagle Glen Veterinary Clinic is the absolute best Vet clinic around! We have been bringing our dog Mabel to Dr. Rhee since she was a puppy and he and his staff are absolutely wonderful. The staff are friendly and always so accommodating, and Dr. Rhee is kind and compassionate. When Mabel was a puppy Dr. Rhee discovered that she had a cancerous tumor. The tumor was small and any Vet could have easily missed it, but Dr. Rhee's assessments are so thorough that he found it and suggested a biopsy. Thank goodness he did because he saved her life. Mabel is now 7 years old and has had a wonderful life thanks to Dr. Rhee! I cannot thank him and his staff enough. read more

Eagle Glen Veterinary Clinic - Sweet Mabel - Veterinarians Near Me - Los Angeles, California

We had a vaccination appointment for both of our dogs and a checkup for one scheduled this morning. My wife called to say she was running about 10 minutes late. They said we only had a 10 min window and to reschedule. My wife told them that one of our dogs had a bad ear infection and that we would just like to deal with that and we would reschedule the other appointments. They told her not to bother coming in as they wouldn't see our sick dog. I came home to my wife in tears and my dog sitting in her harness while we try to scramble to find an animal hospital. This is the opposite of the care, kindness and empathy that I look for in caring for our dogs. I called them to tell them this calmly and they hung up on me. This isn't the place it used to be and I'm horrified that these people are entrusted with looking after our 4 legged family members. Shame on this place. read more

Receptionist and all workers are attentive and helpful. This clinic is very accommodating with my schedule and do a great job of making sure my dog is well taken care of. My baby girl is always is in the best hands at this clinic, 10/10 service. Highly recommend! read more

Eagle Glen Veterinary Clinic - Veterinarians Near Me - Los Angeles, California

We haven't been inside because there are still Covid precautions in place. You park in the parking lot behind the clinic, call the office to let them know that you're there, and they come out to collect or return your pet. There is only one small bench that you can sit on so it's best to come in and stay in your car. Wait times aren't too bad. We always make an appointment and usually only wait 10-15 minutes before and after pick up and drop off. Wednesday is the cheaper/discount day. They did forget to charge us the cheaper few for medicine. Their is one staff member who goes above and beyond!!! We don't know her name but she's very bubbly and friendly, she's happy to answer all of your questions over the phone, and she always goes out of her way to help you. The actual doctor/vet doesn't speak to you or provide you with an update. You can ask the front desk staff the questions and either they can answer it or go ask the doctor and come back to let you know what he said. read more

I've been going to Eagle Glen for two years now (starting in the pandemic) and they've been consistently great. Dr. Rhee has a calm bedside manner and has always made thoughtful recommendations when my dog has had health concerns. Support staff and techs are also very warm and caring. Only downside is that sometimes it can take a while to get an appointment, but I suppose that's because this place is popular. (Loretta the corgi also gives Eagle Glen two paws up.) read more

Eagle Glen Veterinary Clinic - Loretta the corgi gives Eagle Glen two paws up - Veterinarians Near Me - Los Angeles, California

Not really sure what to make of the clinic and my cat's appointment. It was pretty easy to get an appointment which was surprising because I know every vet is very busy this year, so that was nice. I called on a Wednesday and got an appointment the following Monday. My cat just needed a checkup and to get her vaccines. Their COVID protocols are like every vet I've been to this year- stay in your car and call to let them know you've arrived, then they'll let you know when to bring your pet to the doors. I expected it to take at least an hour as I was warned when I made the appointment and when I dropped her off that it could take anywhere from half an hour to an hour and a half. We waited a little more than 2 hours before I decided to call and check on her status. The exam and vaccines had been done and she was ready, I'm not sure if I was supposed to get a call from the doctor to discuss her health? I was expecting it but they gave me the cliffs notes of her exam then I drove back to the clinic to pay and pick her up. It was very affordable but it felt like they forgot she was there. read more

Wow the worst place ever. Didn't even care how sick my dog was.. and just hung up. How dare they? read more

Dr. Rhee and the technicians are exceptional. My golden retriever is a handful and they manage his anxiety very well.

I have been coming here for over 15 years and Dr. Rhee is the best. He so good with my dogs and very calm. I do hate that I have to just drop off my babies and wait but totally understandable due to covid. As much as I hate to leave them I know they are in good hands when Jenn or Lisa come out and get them.. The staff is phenomenal and very thorough in explaining their meds. The fact that that I can send a text with any questions is a definite plus and believe me I have had tons of questions with all my pups medications. If you are in the Eagle Rock I would definately recommend Dr. Rhee.. read more

Eagle Glen Veterinary Clinic - Thankful for Dr. Rhee and the staff - Layla and Lexie - Veterinarians Near Me - Los Angeles, California

Corporate greed ladies and gentlemen. Should never cost more than $200 to get your cat neutered. Most I've ever paid is $150 at my hometown vet and they are "corporate". Gentrification at its finest here Eagle Rock. $468 to neuter a cat. And they're customer service is top notch. Look at this response read more

Eagle Glen Veterinary Clinic - Veterinarians Near Me - Los Angeles, California

The amazing staff of EGVC! So patient caring and thorough with all the animals. Always do an exceptional job with any need I've had. They guide you through any medication prescribed so there's no confusion and are always helpful and welcoming with first time animal parents. read more

This place over charges, does test that aren't needed. Over prices or over prescribed medication to make more money. I never heard of stitching an eye ulcer untill this place. Don't recommend unless you are scammer like them, then maybe they will give you some kinda discount or a cut if the insurance money read more

You walk in. The place smells. Also looks dingy. No big deal, it's a vet. That's sort of unavoidable, I guess. There's virtually no other customers. But you wait for too long anyhow. Maybe 30 or 40 minutes? The doctor thought my cat was gonna bite her. Had to get a helper to hold my cat, and then check his teeth. She was not able to fully check them even then. She gave me a ton of information, and asked me what I wanted to do. It included some bizarre , and to me, unfathomable choices- such as "did I specifically NOT want to get all of his teeth extracted" in regards to a teeth cleaning. Very weird to me that the Doc was not outright making a recommendation. I agreed to have some blood work, urinalysis, and an ear cleaning done. Possibly a sedation if necessary. I go wait. Nothing happens. They give my cat back to me, tell me I have to come back because they're closing - and that he (my cat) wouldn't let them do anything. Huh? They gave me two quotes. One for a teeth cleaning that was upwards of $1,300. Whoa. The other was about $400 for the bloodwork, etc. I feel lucky that I skated off with only a $55 exam fee. I have never been to a vet where the doctor, and the practice inspired zero confidence in me. Now I have! It's this place. I went to Highland Animal Hospital. The visit was better, faster, and what a shock- the Doctor knew how to check my cats teeth. They did his bloodwork, and cleaned his ears - without having to sedate him. Imagine that. The quotes that Highland gave me were less than 2/3's the cost that Eagle Glen gave me for the teeth cleaning, blood work, etc. It felt like a weird, 'not fully sure of itself' type of place. And that's not where you want to take your furry friend. At least I don't. read more

Dr Rhee has a great bedside manner and is a very calming vet to work with. My senior cat has kidney disease and he's been helpful in managing it and is very communicative and upfront about cost. His front desk staff is stellar, always patient compassionate and communicative. Anything I've ever requested from them has been handled immediately whether it be getting labs emailed to me, scheduling an appointment or getting general information about things I was unclear about regarding my cats treatment. I understand Covid concerns But the drop off only is a little much for both my cat and my budget with the sedation my grumpy old man requires when I can't be in the room. Looking forward to being able to be in the room with my cat again and returning to the best vet on the east side. read more

My fur baby a week after her visit! She was taken care of as fast and safely as possible. The receptionists are very kind and welcoming! The wait times are reasonable considering the service you are getting and how many other pet patients they have to take care of. Would definitely bring my pet back for another visit. read more

Eagle Glen Veterinary Clinic - Veterinarians Near Me - Los Angeles, California

The staff took such good care of my Phoebe! I was really nervous and scared going in for her cherry eye removal, but they were very kind and gentle with her. I paid about $900, which is a very good price compared to many other places. She healed extremely well & quick considering it was a difficult surgery. I'm very happy with the results and I know my dog is more comfortable now. She is happy and so am I, thank you Dr. Rhee! read more

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