We stayed here for 5 nights the end of June and the room with 2 queen beds was clean and the staff…read morewas very nice. I'd give it a 5 but I had brought my king sized pillow from home and someone took the pillow out of my pillowcase and replaced it with a different pillow. When I went to front desk with my complaint all I heard was excuses that no one would do that. Well someone did, and someone with a key to my room. So I would suggest don't leave anything in your room that you're fond of

Another nice stay at the White Oak Inn!…read more The White Oak isn't fancy. It's a really decent, basic hotel with an up-north hunting & fishing type of vibe. We got to test out the pet friendly policy during this visit. What a nice amenity for a dog owner! For 79 bucks (plus tax) we got a room with 2 queen beds for 2 adults, 1 kid, and 1 big dog. When we arrived, the ladies at the front desk were watching a big white standard at the front desk so the owner could relax in the pool. This tells volumes about how nice the staff are at this hotel. Thanks for another nice stay! -Daddy Maxx Retro

We liked this hotel. It's very quiet, clean and right on 169 in Grand Rapids. Rooms are comfortable…read moreand well kept. Breakfast is included and they do a good job with that- eggs, sausage, toast, bagels, yogurt, hash browns, fresh fruit & so on. Heads up: the restaurant is closed on Sundays. They also have a discount for veterans but you have to make your reservation via phone direct to the hotel.

We stayed here for one night in a family suite after camping for 4 days. What a great place to…read morerelax and rejuvenate. Our shower was huge with two showers in one with multiple jets. The living room area and kitchen where very large and you could make this your base camp while exploring the area if you wish to and make a full meal to avoid the expenses of eating out for a family. The water slide and pool area where great for the kids and mom and dad to have fun. The breakfast in the morning was amazing!! The staff was super friendly and did everything possible to make our stay great. We had dinner at the restaurant attached to the hotel and couldn't have been more happy. The prime rib was perfect, the Salmon was cooked perfectly. Even the kids mac n cheese was done well and not Kraft out of the box and the pizza was nice and crispy. The not kids item that was just normal was the chicken strips. We will be back! We will be back.

This was a surprisingly nice hotel. Was not expecting such a new BW. The gal at the front desk was…read morevery friendly and helpful. Offered us free bottles of water (many Marriotts where we are platinum members don't do this) and helpful advice. The whole place including our room was in great shape and very stylishly decorated. The room was bigger than expected for this class of hotel. When I made the reservation I requested a quiet room on an upper floor and got it! The refrigerator was a larger size which was welcomed. A unique touch was the chest freezer on each floor with small pre-bagged ice vs those always broken ice machines. The free breakfast was standard for these types of hotels. Price was a tad high but it was week after holiday so lots of tourists like us. Highly recommended.

This is not a 4 star property, rather, the rating is based on expectations for this level…read moreaccommodation. Weird smell throughout. Hubs said it smells like cheap building materials. I'd say it was just odd, tho not so bad that we weren't nose blind to it shortly after arriving & didn't notice it while in the room. King room with plenty of space, outlets, lighting, temperature control & in-room amenities. The pad on the bed wasn't pulled tight or it wasn't sized correctly. I didn't sleep well because I could feel the lumps and ripples (princess & the pea moment). If I'd noticed BEFORE getting in bed, I'd have fixed it. I was flat-out beat tho & took the lazy way out. We, again, hit up breakfast. They had the standard spread of waffle maker, eggs (scrambled, omelet-like & boiled), sausage, potatoes & we greatly appreciated the seasonings & sauces available to give that same ole same ole a bit of pop. Parking was easy & we didn't use anything here besides the room & breakfast. We arrived late & left early the next morning, to officially start our tour. Note: We were 3rd of 4 in line to check in. The gal whipped out waters for #1, thanked him for being a Diamond member, told him what his points/bonus points were, explained ALL the hotel info - pool, gym, breakfast, check-out. # 2 gets up to the desk & the gal asks if they've stayed before, she replies not here but a lot of best westerns, giggle & gives hotel some info / #2 asks if there's Diamond Elite parking spaces (casual for hey, no mention of my loyalty, perhaps?) - response was "no, we're not that fancy" - no water given. We get up & the gal says, "did you catch all that or do you want it repeated?" We say we're good & she says most important thing is breakfast is at 6a - no waters for us. #4, took her back to interaction style of #1. It could be inconsistent or efficient, depending on how you look at it. (Had we asked for water, they no doubt would have given it. We had our own & it was perfectly visible at check-in.) Hubs is Diamond Elite. We booked direct with Best Western & didn't use points.

The resort is beautiful! The cabins are clean and very nice. We love the kids activities. The…read morestaff are beyond nice! We have fine ro Hiawaufoe many years and LOVE it!

We love the pool, the lake access and recreation provided, and of course the cabin!…read more It's pretty expensive but boy is it a wonderful place to visit.

We liked it. A nice…read morecasino. What we liked: - Size: Not too big, not too small - Smoke: Good smoke eating equipment - Machines: Plenty of them and they were clean - Parking: Plenty and free - Pub 33: Nice, smallish restaurant with great food What we did not like: - The Men's room next to the Pub 33 restaurant was dirty - The food court didn't seem great. We chose to pass on eating there All in all though, we liked it and we'll be back.

Bad everything. Skip it. Lose your money someplace else. It's an embarrassment to LLBO, just like…read morethe Northern Light casino and hotel. Blame the management or lack there of.

Great hotel, free hot breakfast with waffles, eggs, and sausage. Very clean rooms pool, convenient…read moreparking for all types of vehicles, great dining and entertainment within walking distance.

Room wasn't clean, had to clean the bathroom vanity top and mirror. I had to go to the front desk…read moreto get soap. Tub was broken and it looked like a 4 year old patched it with playdoh. Breakfast looked disgusting and the coffee was awful. Very dated overall and I wouldn't go back.

No elevator. Not ADA friendly and poor customer service. My parents and I will never ever go to…read morethis hotel again.

Check in was easy, room was clean, easy to get dogs in and out. Walked the dogs along the lake. Ate…read moreat the Forest Lake Restaurant which is located next door. There was a cute dog at check in that came to see us. It rained the entire time we were in town for the show but there were some grassy places by our room for quick potty breaks for the dogs. Pet fee is per dog, wish they would consider no dog fee. Would stay there again.

Good spot if you need to crash for a night. Not much curb appeal, but the beds are comfortable and…read morethe rooms are clean. Only problem was that the bedroom window wouldn't close. Inexpensive and clean; would stay again if in the area.

My husband and I visited hotel Rapids eatery on a Saturday morning for breakfast. This is a small…read morespot within a somewhat recently renovated hotel. We really enjoyed that they had a unique option of crêpes and delicious coffee, which is not common in northern Minnesota. Overall, we had a great breakfast. I would highly recommend getting both a savory option and a sweet option as the portions are not very big. The coffee was also delicious. The service was very friendly and quick and the overall vibe was cozy. I would definitely recommend. Because this is in a hotel the parking lot is large with plenty of space.

TLDR: we recommend this motel, and will stay again anytime we're in the area! Posting separate…read morecafe/bar review. We stayed 3 nights in unit 20; it sits atop the office/bar, so it sticks out from the rest of the motel, windows on 3 sides. It's a super cute unit! Very impressive remodel. I loved the black-and-white photo art on one of the BR walls, it would be really cool to see more art in here. We loved that it had a heated mudroom at the foot of the stairs to remove your boots before you come up to the unit. A little bench or stool in there would be nice to sit and take off your boots for those of us who are over 40. ;-) The suite had just about everything we need, which typically never happens. There were even wine glasses! It could use a can opener and some dish towels, but other than that, the kitchenette was well appointed. We loved having a toaster. There were even hot plates (but no pots to cook in) and 2 coffee makers. My only complaint is there was no decaf coffee, and when I asked at the front desk, they said they only had caffeinated coffee for the rooms? Seems like an odd thing to skimp on, but I was able to purchase cups of decaf from the coffee bar downstairs, so not a huge deal. The fridge is a pretty decent size for a motel, it even has a separate freezer! An ice cube tray in the freezer would be nice. Each bedroom had a TV, desk, closet and full-sized bed. It would be nice to have closet valets to set luggage on- I typically like to avoid setting my bag on the floor. We loved having separate rooms and desks in each room, and took full advantage of them, as each of us had to work over our stay. Recommend getting queen beds in the bedrooms when they replace the mattresses. Beds were okay, but old and pretty soft, and probably should be replaced soon to match the upscale vibe they are going for here. Website says their bedding is "luxurious" and it felt fine, but we prefer 100% cotton sheets. And we noticed there were some rips in the comforters and pulls (from a dog?) on the rugs. Not a big deal, but details like this matter when you're trying to be upscale. We stayed toasty warm even though it was below zero all weekend. It has electric baseboard heating throughout the unit, but not sure what's up with the super loud heater in bathroom? It was the only heater that made loud noises, and we couldn't control when the noises happened, so it was irritating while we were watching movies together. But the great thing is we didn't ever hear any noise from other guests, even though below us was the office/bar. We did however constantly hear street noise, which can't be helped on a main thoroughfare. You get used to it after a day or so. Recommend bringing earplugs if you're a light sleeper, truck traffic goes through there all night long. They desperately need blackout curtains in all the bedrooms, it was wayyyyy too bright with just the blinds closed, even at night. Installing blackout curtains would help with the street noise as well. The only sour note in the whole weekend was the front desk clerk, Kayla. I'm not sure what her problem was, but she was rude, defensive, sarcastic and seemed angry to see me whenever I entered the office/bar. She seemed to snap at her coworkers as well, and made them visibly uncomfortable. Also- it really would have made our Sunday morning tons easier if we could have gotten a late check out, but they refused to allow it unless we paid for half a day. ($77). But, it was such a fantastic experience otherwise, I am still giving Hotel Rapids 4 stars!