This was a surprisingly nice hotel. Was not expecting such a new BW. The gal at the front desk was…read morevery friendly and helpful. Offered us free bottles of water (many Marriotts where we are platinum members don't do this) and helpful advice. The whole place including our room was in great shape and very stylishly decorated. The room was bigger than expected for this class of hotel. When I made the reservation I requested a quiet room on an upper floor and got it! The refrigerator was a larger size which was welcomed. A unique touch was the chest freezer on each floor with small pre-bagged ice vs those always broken ice machines. The free breakfast was standard for these types of hotels. Price was a tad high but it was week after holiday so lots of tourists like us. Highly recommended.

This is not a 4 star property, rather, the rating is based on expectations for this level…read moreaccommodation. Weird smell throughout. Hubs said it smells like cheap building materials. I'd say it was just odd, tho not so bad that we weren't nose blind to it shortly after arriving & didn't notice it while in the room. King room with plenty of space, outlets, lighting, temperature control & in-room amenities. The pad on the bed wasn't pulled tight or it wasn't sized correctly. I didn't sleep well because I could feel the lumps and ripples (princess & the pea moment). If I'd noticed BEFORE getting in bed, I'd have fixed it. I was flat-out beat tho & took the lazy way out. We, again, hit up breakfast. They had the standard spread of waffle maker, eggs (scrambled, omelet-like & boiled), sausage, potatoes & we greatly appreciated the seasonings & sauces available to give that same ole same ole a bit of pop. Parking was easy & we didn't use anything here besides the room & breakfast. We arrived late & left early the next morning, to officially start our tour. Note: We were 3rd of 4 in line to check in. The gal whipped out waters for #1, thanked him for being a Diamond member, told him what his points/bonus points were, explained ALL the hotel info - pool, gym, breakfast, check-out. # 2 gets up to the desk & the gal asks if they've stayed before, she replies not here but a lot of best westerns, giggle & gives hotel some info / #2 asks if there's Diamond Elite parking spaces (casual for hey, no mention of my loyalty, perhaps?) - response was "no, we're not that fancy" - no water given. We get up & the gal says, "did you catch all that or do you want it repeated?" We say we're good & she says most important thing is breakfast is at 6a - no waters for us. #4, took her back to interaction style of #1. It could be inconsistent or efficient, depending on how you look at it. (Had we asked for water, they no doubt would have given it. We had our own & it was perfectly visible at check-in.) Hubs is Diamond Elite. We booked direct with Best Western & didn't use points.

Great hotel, free hot breakfast with waffles, eggs, and sausage. Very clean rooms pool, convenient…read moreparking for all types of vehicles, great dining and entertainment within walking distance.

Room wasn't clean, had to clean the bathroom vanity top and mirror. I had to go to the front desk…read moreto get soap. Tub was broken and it looked like a 4 year old patched it with playdoh. Breakfast looked disgusting and the coffee was awful. Very dated overall and I wouldn't go back.

No elevator. Not ADA friendly and poor customer service. My parents and I will never ever go to…read morethis hotel again.

This is a local favorite. The Hill is located in tourist country and the tourist come back year…read moreafter year to this place. The owners keep a very clean kitchen and bar. The enviroment is friendly and safe. The wild rice soup is award winning. In March the great St. Urho parade ends here and should be on your bucket list. You will like this place for a relaxing Up North experience.

We liked this hotel. It's very quiet, clean and right on 169 in Grand Rapids. Rooms are comfortable…read moreand well kept. Breakfast is included and they do a good job with that- eggs, sausage, toast, bagels, yogurt, hash browns, fresh fruit & so on. Heads up: the restaurant is closed on Sundays. They also have a discount for veterans but you have to make your reservation via phone direct to the hotel.

Note - This review is just for the restaurant…read more I stayed at the IM Hotel across the parking lot (owned by the same management team) and headed across the lot for a late dinner after checking in. Coming in after the dinner rush, the dining room was still showing battle scars from the clearly busy dinner crowd, but the staff was friendly and accommodating. Menu was small, but offered enough variety. I opted for a caesar salad, adding chicken. Salad was delicious and clearly used all fresh ingredients. Being a party of one, rather than take up a table I sat at the bar. Bartender was very friendly and helped offered tips for things to do while I was in town. Would recommend!

Well maintained older hotel. Staff was very friendly and accommodating and flexible with my stay…read moredates.

We really liked this place and would not hesitate to book here again…read more Pros: Nice quiet location with a super-friendly and helpful staff. Breakfasts were good and the place was really quiet at night. It also has a really nice, good-sized indoor pool. It's located just on the outskirts of the town so there's plenty of shopping and lake access in a very short walking/driving distance. Best of all, loons in the lake! Cons: The rooms, or at least the one we had, are a bit dated. Everything certainly looked clean, but definitely a bit worn down. One special note, for those getting the 'economy' room (307?); the bathroom needs some rework. The shower could fit 4 people easily, but the toilet is unbelievably low and is jammed into a corner, making the 'sit down' experience a bit of an adventure. I'm 5' 8" and 225 lbs., and it was definitely an 'issue.' If you're bigger than me, avoid this room until they redo the bathroom. Definitely not enough to take a star off, but something you and they should be aware of.

This review is for an issue my wife had a with the front desk lady - Angie…read more My wife was staying at the hotel for last 3 weeks or so for work assignments. And her stay got extended for another 2 weeks. Entire booking was done by an agent through the employer. This morning she went to reactivate the keys for the next 2 weeks. The lady at the front desk was very rude & unprofessional towards my wife and mentioned that my wife was not supposed to have complimentary breakfast. It was their fault because it was given to her when she checked in. Angie's behavior was as if my wife intentionally went for this lavish breakfast (believe me it's not). It was not her fault. It was their fault. Instead of apologizing for the mistake she gave attitude towards my wife. This is not acceptable. People in Bemidji are extremely nice towards foreigners. But this incident just threw us off. Most of the staff were very nice towards my wife. Next guest please make sure to check the name tag of this unprofessional employee at this hotel. If she doesn't know how to handle customers in a polite professional way, then she should find another profession which doesn't include customer service. Typical Karen attitude on a weekend.

Beautiful lakeside hotel with stunning views and a peaceful atmosphere. The rooms were clean and…read morecomfortable, and the location couldn't be better. A special shout-out to Talia at the front desk--she was incredibly helpful and made our stay even better. Highly recommend!

Another great experience at ENL! Always such hospitality for us old fisherman.Our needs are simple…read moreand the cabin is a great getaway with everything we need.We grill several meals and have a fish fry.Chatting and reminiscing,sharing memories is what our trip is all about.

We had a nightmare experience here. Dirty dishes in the cabinets, dirty refrigerator...also rusty…read moreand smelled. Old appliances. Dilapidated cabin #2. More bugs inside than outside. Dust especially in between the logs of the wall at the head of the bed....and cob webs. Drain in bathroom clogged, and after he snaked it he did not clean up. No tv in your cabin just at the lodge, good luck. No locks on the doors. Had to lock everything in the car every day. Everything is Ala carte, and they will charge you for everything. Other lodges have tvs in the cabin, have heated pools, have bar/restaurant and people do gather and it was a blast .

We stayed here for 5 nights the end of June and the room with 2 queen beds was clean and the staff…read morewas very nice. I'd give it a 5 but I had brought my king sized pillow from home and someone took the pillow out of my pillowcase and replaced it with a different pillow. When I went to front desk with my complaint all I heard was excuses that no one would do that. Well someone did, and someone with a key to my room. So I would suggest don't leave anything in your room that you're fond of

Another nice stay at the White Oak Inn!…read more The White Oak isn't fancy. It's a really decent, basic hotel with an up-north hunting & fishing type of vibe. We got to test out the pet friendly policy during this visit. What a nice amenity for a dog owner! For 79 bucks (plus tax) we got a room with 2 queen beds for 2 adults, 1 kid, and 1 big dog. When we arrived, the ladies at the front desk were watching a big white standard at the front desk so the owner could relax in the pool. This tells volumes about how nice the staff are at this hotel. Thanks for another nice stay! -Daddy Maxx Retro

Great food and friendly staff. Definitely will be back! They have plenty of seating with a…read moreclean warm atmosphere.

Solid Food, Solid Service…read more Our party ordered across burgers, sandwiches, and dinner menu. Everyone was happy. The service was quick, and helpful with menu questions. They even came to ask whether we needed to have them close some blinds. Nice personal attention! Recommend