As homeowners, we had never experienced any kind of disaster or major repair before, so when a line to our toilet broke and flooded our home, we were absolutely devastated. We did not even know where to start because there were so many problems happening all at once. Thankfully, our insurance sent Eagle Restoration to our home, and honestly, it was the best thing that could have happened in such a stressful situation. Roman was a light in a very dark tunnel. From the moment he arrived, he explained everything from start to finish in a way that was comforting, relatable, and easy to understand. My husband and I had no idea how much damage water could actually cause. We spent all of Sunday using every towel and blanket we owned and repeatedly emptying our carpet cleaner because we thought we had gotten the house back into decent shape. We were completely wrong. We had no idea how instantly and thoroughly water soaks into laminate flooring, baseboards, cabinets, and even walls. Roman, Ricky, and Rafael came in and got straight to work. Within just a couple of hours, they had the flooring, baseboards, bottoms of the cabinets, and damaged sections of the walls removed. They moved everything for us and somehow made an overwhelming situation look easy. What stood out most was the customer service. Roman explained every next step to us, even the parts outside of his specific job, and reassured us so much that for the first time since the flood happened, we stopped panicking. That level of care and communication means everything when your home feels upside down. Amazing customer service, fast response time, and quality work. We are so grateful for Eagle Restoration and their entire team. read more

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When my home flooded due to a broken plumbing line, Ron, Roman, Rafael and Ricardo of Eagle restoration stepped in and took care of us! They were professional and very accommodating and informative. Thanks Eagle Restoration! read more

Eagle Restoration - Damage Restoration Near Me - Stockton, California

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We had a leak from a cracked pipe inside the wall that had likely been leaking for about a week before we discovered it. By the time we noticed it, there was a noticeable odor, and we were concerned that mold could eventually develop. Roman arrived exactly on time for the scheduled appointment and quickly set up the drying equipment in a professional manner. After the dehumidifiers and air movers had been running for two days, Roman returned as scheduled and thoroughly checked the walls. He confirmed that everything was completely dry. Roman was professional, knowledgeable, and efficient throughout the entire process. The work was completed smoothly, and every appointment was kept on time. I would definitely recommend Eagle Restoration to anyone needing water damage mitigation and restoration services. read more

Ricky Was a savior! On a Sunday no less! Water damage upstairs that leaked to LR downstairs. What a mess, but Ricky all by himself handled it perfectly and with constant reassurance that it will be fixed asap! Thank you for your excellent service! He's a keeper read more

Eagle construction is amazing!! they have not only done a great job with the mitigation of my home they were overly communicative and supportive during this time. my family and I are greatful for Ron and his team! we highly recommend them to anyone in need of these services and supports!! thank you Ron!!! read more

Ricky and Henry with Eagle Restoration did an amazing job with our whole home pack out during our flood repairs. Their team were very respectful and diligently packed our belongings with care. We are so thankful for their team and getting everything ready for the construction crew to come in and work. During unpack they put everything thing back exactly where it was before. read more

Eagle Restoration performed an excellent job removing all the water damage flooring and siding. Their technicians Rafael and Jesus were only two of them, but they moved like a 12 men team! They were polite, professional and careful. Thank you for a great job. read more

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If you're seeking the best service with even better quality of work, look no further than Eagle Restoration! After visiting my home I was surprised by a water pipe leak and major water damage throughout home. I was in a state of shock, panicking, and hyperventilating, but the service I received from the very first call to the last has kept me calm and composed. The report itself is so detailed and exactly what you would want as a home owner. HIGHLY RECOMMEND read more

Where do I begin thanking Roman and his crew (Rafael, Ricky and Henry). We had a Norway rat chew through a total of 22 water lines in matter of 4 days! 8 rooms had flooded with extensive water damage to walls, ceilings and floors. Our insurance company connected us with Eagle Restoration. They were onsite immediately and walked us through every step of the process with care and professionalism. The team was not only efficient and knowledgeable, but also kind and respectful during a very stressful time. They handled everything--from water removal to drying and cleanup--with incredible attention to detail. We're so grateful for their hard work and support. Highly recommend! read more

So far awesome service and great people with great attitudes. We have a broken pipe in our slab that has caused serious water damage inside and out of the house. Ron phoned within minutes of me talking with my Claims Adjuster and said he would have someone out within the hour and they arrived in less than 30 minutes!!!! Roman and Ricky were headed home after working all day when they got the call, they were even told I was a bit unhappy, but they came anyway. They had me laughing within minutes of walking in and it was just what I needed. They proceeded to check out the damage, explain what they were going to do and then did it. (yes, we turned on the basketball game so they could get score updates) The following morning Ron phoned bright and early and followed up with a visit to further assess our home and needs. THANK YOU ALL FOR GIVING ME HOPE AND MAKING ME SMILE!!! read more

Ricky came out right away. Was very professional. Got everything cleaned up and was very thorough. Riglcky was able to answer our questions and made me and my wife feel everything would be alright. Thank you read more

We had a leak in our attic that caused considerable damage to our master bathroom. Our homeowner insurance sent Eagle Restoration the same day to start the cleanup. Ron, at Eagle Restoration was so nice over the phone and sent his guys out right away. Ramon and Rikki showed up to do the clean up and both were extremely professional, kept us calm during my homes disaster by answering any questions we had with patients and understanding. Ramon and Rikki worked late into the night to get my bathroom demoed in order to dry everything out. Although I hope to never have a disaster in my home again if I do I know who to call! read more

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Eagle restoration team did my Mole issues from leaking roof. They are real details and the-oral and each prep works are clean well done on the job. Ricky, was fantastic the he completed work with professionally as possibly that I am really satisfied the work. read more

We had a water leak in our master bathroom that led to a claim and our insurance told us we needed a mitigator. We could not be more happy that we were sent Roman. I was so worried and anxious as I have never had to deal with this type of situation and Roman was so understanding, helpful and kept talking me through what he was doing to give me piece of mind. I almost felt like I didn't even need to ask questions because Roman was so informative about everything. Although I hope to not need a mitigator again, if I do, I would not reach out to anyone but Roman for help! read more

After finding my shower had a leak that was going through to floor underneath I called my insurance and was connected to Eagle Restoration. Once I finally spoke with my claims person from my insurance it was just a few hours when Roman and Ricky arrived from Eagle. They assessed the situation , took pictures, communicated what they were seeing and right then started the drying out part of this chaotic situation. Roman could see it was a stressful time and talked us through the process. Very friendly, respectful and easy to talk to. They answered my many questions. This is only the first part of what I can see being a long process. Stay tuned, now on to the restoration. Ginny read more

This review is especially for the packout team. My favorite in this team are Roman josh Ricky and Henry. They did a really fast and efficient job. The attention to details was great. They take care of your items while packing and unpacking as though it is their own. Especially Roman is very understanding of your situation and ready to adjust. I was very lucky to have this team help me during the most vulnerable time during water damage in my house. The one person I found a bit annoying was Andre who mainly does the scheduling. But I would definitely recommend them if you need packout. Also, their boss Ron is wonderful. He's so understanding and helped me throughout the entire process. read more

Toilet/sewer backup in bathroom. Eagle came out, inspected, ran tests and explained the demo work necessary. Ricky and Raffa came out early, isolated the area in plastic, brought all their tools and equipment, and worked to demo the room. Wow! They bagged all the debris, put it in their van and cleaned the work area with vacuums, etc. They were informative and very polite (as well as making sure our puppies didn't run out the door). I would recommend the company to anybody needing help. Will update this review after they do the next phase of restoration. ***Let me say this...they have some very professional representatives. Mike Piazza, Ron Lerma and Andre Bylsma have stayed on top of the project and their employees. This is a company where everyone is dedicated to customer satisfaction and fast action. read more

Eagle Restoration - Damage Restoration Near Me - Stockton, California

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We can't express our gratitude enough for the team at Eagle Restoration. Ron contacted us promptly after speaking with our adjuster. Knowing we had water damage from a leak was nerve-racking, and Ron was able to accommodate us and our work schedules. Roman and Rick showed up promptly at 5:00 pm to assess the damage and immediately got to work. Roman and Rick were professional, friendly, knowledgeable, and assured us that they would not leave until they had made sure the water damage was removed to prevent mold. Roman and Rick worked quickly, especially with the amount of work that was ahead of them. Roman explained everything he needed to do and kept us updated during the process, showing us photos. It was obvious that Roman and Rick cared about our property and wanted to ensure we were satisfied with the work. After completing the work, Roman assured us he would return the following day to check on the equipment and drying process. Roman was cautious and observant and decided to check the flooring in an adjacent bathroom. I'm pleased he did because he found a small amount of water under the flooring. His experience and expertise saved us from a future headache! Roman came back again the following day to check on the drying process and answer any questions we might have. Roman and Rick make an excellent team, and we look forward to continuing to work with the rest of the team while we replace damaged flooring. read more

Eagle Construction, overall, did a fantastic job with the project they were hired to do. Everyone who had a specific task, which included the packing, flooring, and the drywall repair and painting specialists were nothing less than professional. Each and everyone of the workers who entered my house treated both my family and our personal property as if it were their own. Rob, the project supervisor, did an out standing job with both managing the project and communicating with me as necessary. I will definitely use this company again for future projects, and spread the word to friends and family as well. Great job guys! read more

We just moved into a rental that had some water damage from a refrigerators connection leak. We had no idea prior to moving in, so it was a complete shock to us. Roman with Eagle Restoration showed up ON time and ready to get to work today. He was fast and thorough and knew what he was doing. We haven't been so lucky with other companies showing on time. He also showed empathy for us as we had no idea what we were walking into when we signed our lease papers to move in. So far our experience has been a good one. read more

Had a leaky pipe that did some damage. From water restoration to build up. They were great Ruben, our project manager worked with our insurance (USAA) and had things approved with in a day. Very professional, cleaned up and was fast. Will use of other construction projects read more

We had a water leak from the top bathroom that caused considerable damage to our master bathroom and ground floor. Our homeowner insurance sent Eagle Restoration for start the cleanup and initial mitigation. Ron, at Eagle Restoration was so nice over the phone and sent his guys out on time. Ramon and Rikki showed up on time. Day 1: I was so tensed and confused(Ist Time experiance with Insurance and restoration team). They understood my situation and made me calm(This is a very positive and professional nature.). He explained things, which his team will be doing. He did the initial things and make sure all things are in place for preventing further damages. Day2: Ron visited the place and inspected. Another professional with solid experience. He given proper details and explanation on mitigation work which they do after approval from insurance. Post approval from insurance Roman, Ricky and Rafael done proper clean up of molds, and they were extremely professional, kept us calm during my homes disaster by answering any questions we had with patients and understanding. Since the temperature is high on afternoon they started the day early(6:20am for 2 days) to get demoed as per their plan. Once again really appreciate the team and they are good assets of Eagle!!. All the best for 3 genuine professionals with great experiance on what they are doing. read more

Roman was very helpful, gave good insights and arrived on time for each appointment. Thank you do much!

I had water leak incident in my jack and Jill bathroom due to which water started leaking from garage roof.Through my insurance I choose Eagle restoration and by the time I submitted the claim it was already 5 pm in the evening.Even though it was late in the evening Ron from eagle reached out to me and assured me all the help. Ron sent Roman to carry out damage mitigation which he did till late in the night.Roman did an excellent job,no dust while cutting drywal. I would highly recommend eagle restoration for any damage mitigation and repair related wor. read more

5 STARS to Andre, Josh and Henry, the Pack In Team. Thank you to the pack out team, too. Josh and Henry were great at communicating with us during the Pack In. Andre was fabulous at communicating and collaborating during the whole project! read more

Josh and his team Henry Ricky Sergio in the packout pack back department did an awesome job! It took less time than they quoted! Everything was wrapped up and well protected. Everything was well organized and put back exactly where they got it from. read more

I had storm damage from those terrible California storms that came through on New Year's Eve. I couldn't find a contractor for weeks.... My insurance company couldn't find any either. Eagle Construction had worked for me on prior water damage with USAA and had done a great job. I called them up and asked if they could possibly help me out??? Sean and Eagle Construction instantly said yes. Within 12 hours they had guys working at my house. One of those guys was Elam and I cannot tell you how much I enjoyed having him around. He was meticulous... and I really like it when worksites are kept clean. His work was like Picasso. read more

Rafael was fantastic and a pleasure to have around the house working! Ron was great to interact on the planning. read more

After a water loss in our family and living rooms, Eagle restoration handled our home repairs including the packout of our furniture and belongings, repairs to the home and unpacking of our items back into our home. Our assigned reps were very responsive and considerate and always kept me in the loop of what steps were next. With some industry wide labor and construction delays, I was given reasonable expectations as to the timeliness for things to happen and the communication with all aspects from Eagle was fantastic along the different phases of repair. I was particularly impressed with the level of care and detail the pack out crew took in making sure my belongings and furniture were safely protected & stored during construction. The crew was very clean and mindful to use extra caution in particular when unpacking my furniture onto the new floors. Thank you Eagle Const for your efforts and attention to detail! read more

Eagle Construction did a great job - getting our home back to pre-water damage condition. From start to finish, all of their crews were professional, knowledgeable, courteous, caring! But this review is about the pack out and pack back team headed up by Josh. They did a GREAT job! Josh, Sergio (and one other person whose name we missed. Sorry.) were the pack out team and Josh and Henry were the pack back team. In both instances, they were careful in their preparation, work, and cleanup. They were professional and helpful in answering any of our questions and being certain they had met our needs. All of the guys were friendly and courteous. They left our house cleaner than they found it! We highly recommend Eagle Construction and Restoration! read more

I had a flex hose break in my guest bathroom causing damage to 85% of my home. Once Eagle Construction was called out by my Insurance Company. Alfonso, the Eagle's Manager, contacted me to tell me he will send the Restoration Specialists, Lupe and Rafael, to access the damages and to begin the Water Migration process. Lupe, upon seeing the damage, called in Elam, the Restoration Technician, and several team members to come remove all the flooring; remove the damaged flooring, baseboards; and helped me pack up each room. More members of their team were added to move all the boxes and furniture into the POD in my driveway. Several sections of the walls had to be cut out so they could dry out with the help of 13 machines throughout my home. They also left with sweeping and cleaning up each day before they left the job. They were kind enough to leave me 1/2 of the living room that didn't have water damage, so that I and my animals could remain living in our home. They also left the dining room in which I had been using for a large project that I just couldn't quit working on since time was of the essence. With of Eagle's Water Migration Team's knowledge, teamwork, plus their respectful and positive attitudes, a difficult situation was less stressful. Their professionalism in communications and the organization of their team members, and that made me comfortable to have them in my home. It was obvious that each man enjoyed their job each day; and more importantly, the whole team respects each other and works together seamlessly. Because they know what they're doing and are conscientious about setting the homeowner at ease, I have them coming back to restore my home after the Insurance Company approves the Adjuster's reports. Thank you, guys; you're one of my favorite construction crews that I've ever worked with. I've never laughed during a disaster before. I've been involved in the Construction Industry for several decades, so that's quite the statement of coming from me. I would give them more stars on Yelp if that was an option. read more

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Speaking strictly about their packout crew (the movers): Andre and his team have come out three times now and each experience was perfect. They take great care to protect both the house itself and everything they pack up and move. Josh and Henry both work very hard and as a team. They're pretty clever too. Our kitchen table was very tough to get out the only door accessible (the wider doors are in sealed containment areas) and they figured out that it could fit it out the kitchen window. They carefully removed the screen, gently lifted the table out the window and replaced the screen. Once they got to our temporary house, they moved everything exactly where we wanted it and unpacked it. Wouldn't let us touch a thing. Josh and Henry took heavy items up stairs without complaint - they're just hard working, good natured guys. I'll add that Andre's communication is excellent. He always responds quickly, clearly and concisely and is unfailingly polite. I wouldn't hesitate to use these guys packout services again. read more

Eagle Restoration is simply Eagle Construction, but now joining forces with a carpet cleaning company. Besides the new carpet cleaning capability and a slightly altered name, it appears to be the same business with the same owner, same phone number, the same contractor's license number, and probably the same terrible work. If you are considering making the mistake of working with Eagle Restoration, I highly recommend checking out the reviews they have earned over the years under their previous name, Eagle Construction (again, same Contractors License Number and as far as I can tell the same company). In my long and painful experience, I am approaching three years for Shaun, the owner, to complete a relatively minor repair. Their lack of honesty, poor communication skills, general incompetence, and poor workmanship have made the process extremely difficult, expensive, and time consuming. Shaun and his employees constantly and shamelessly make promises and agreements, only to blow them off weeks, months, or years later. I only used them in the first place because I had no choice with my insurance company as they were the only authorized contractor, and they under underbid my job (~8k as opposed to the ~45k the job actually cost), so that cashing out would not allow me to have the repairs performed. I could go on for hours about the terrible experience I have had with Shaun and his employees, but I'd rather just summarize: Avoid Eagle Restoration at all costs. read more

Eagle Restoration - Split boards, bad Nailing....this is the kind of quality you should expect. - Damage Restoration Near Me - Stockton, California

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Eagle pack out company did an Excellant job for us. These guys were polite, efficient, super careful and clean. Would recommend them to anyone needing this type of service. Josh was the lead and he was very professional. He also seemed to take a lot of pride in what he was doing. Something you don't see much of anymore these days. My wife and I are grateful. read more

The entire team at Eagle construction is amazing! From the 1st point of contact to post job follow they are thorough, explanatory of the situation and great communicators! They were on time or early to every appointment which was also so appreciated! 5 star customer service!!!! read more

I had Eagle Restoration come out and do some work for my house that molded after a pipe burst. The employees were very prompt and knowledgeable in every question that I had. They went the extra mile and found more mold than initially discovered. This kept me at peace as I have a newborn and getting rid of mold is crucial. Ron was also very prompt and communicative with scheduling employees to come out and do the work. I truly value the professionalism and quality in work. I also have to mention how clean and organized the work area was at all times. This company will be my go to in the future! read more

Can't say enough about these guys! Ron was very communicative and transparent, and he was able to come out and assess the situation in a timely manner. He then sent the tech guys, Ricky and Ramon out on the day agreed upon, they were on time (early), did GREAT work, very efficient, and worked hard to get the job done! I would definitely recommend them!!! read more

I requested a pack out for a 5 bedroom house and these group of individuals work fast and neat. I was very pleased with the work and would recommend this company to everyone that needs efficient reliable workers. read more

We had water damage to our kitchen floor that had caused some buckling of the laminate floor boards. Eagle Restoration was on the job in an extremely expeditious manner and completed the job rapidly and efficiently. Kudos to employees Ricky and Rafa who thoroughly explained each step of the process, meticulously cleaned up after themselves and overall did an outstanding job. Well done, Eagle Restoration! read more

Thus company came to our rescue, with a bad leak between my shower And wall, came in tore everything out, they were so nice and professional, left no mess. I have a huge bathroom so it was a big job! Thank you! The Riddles read more