If it was up to me I would not give this motel a single star. I stayed at this motel this pass weekend, July 14. I have stayed at this motel every year during this time for the pass 5 years and have continued to come back, but NO more! I have always had to check in late due to travel time and my work schedule. In the previous years, they have always been willing to accommodate me checking in late. Prior to making my reservation, I mention in the "special needs" that I would be checking in late just to give them a heads up. I arrived about 11pm the night I was suppose to check in and no one was there. The check in office was closed and no one was in sight. I tried knocking, calling their phone, and even emailed them. I was just wanting to checking in and was in a panic since it was in the middle of the night. All I asked was for someone to contact me about my ability to check in. I didn't say anything mean or nasty due to my understanding of my check in time. Someone finally arrived to get me my room key, but that was before I got a rude email that simply said "NEXT TIME CHECK THE DOOR." Uh What the heck! I am a paying customer who not only is paying for this room, but I informed you prior to my arrival that I would be checking in late. There was not phone call to tell me that my checking in late was going to be an issue nor was I informed that that keys to my room would be left in an envelope hanging on the front door of the motel's check in office. I am a paying customer, not a family member who is purposely trying to bother you in your deep slumber. I can not read minds. There won't be a NEXT time for me! I will not be returning to this motel, and I would recommend anyone who is going to check in NOT during their normal business hours look else where. I rather take my money and self worth somewhere else when I choose to visit this area! I'm sure a professional motel would not treat their paying guest any less than a paying guest! read more