What a beautiful place :) Laurie and Rick are so friendly. You can tell they put so much thought…read moreinto their guest experience. They have so many suggestions in terms of what to do around the area as well. The rooms were absolutely spotless and the views are gorgeous. It's also nice and peaceful. All the little touches made it such a luxurious experience - the clean bath rooms, the homemade cookies, the guest area stocked with drinks/coffee/tea, the embroidered napkins and personalized mugs. Our room had a step-in waterfall shower which was incredible. Great room is stocked with board games and brochures. Rooms come with smart TVs for unwinding. And oh my gosh the breakfast was absolutely filling, delicious and healthy to boot! Laurie was so accommodating with my vegetarian diet as well (she made me veggie sausage). Homemade blueberry streusel baked french toast, sausage, and fresh berry parfait. All in all a 5 star experience.

We stayed at this lovely bed and breakfast in October during peak autumn colors. The innkeepers are…read morewonderful. Husband has Celiac's and is very sensitive to cross-contamination; therefore, we are always super cautious and apprehensive when eating out because he can get very sick. They took such precaution to preparing his meal, and he didn't get sick. The food was absolutely scrumptious and very filling. The room (Barlet) had a nice layout and the view from the room and balcony were spectacular. It was so comfy having a fireplace in the room and in the great room. The innkeepers were very knowledgeable of the surrounding areas and especially about it trails for hiking. They recommended an extraordinary golden larch trail.

Me and my fiancé stayed here after a wedding in Wenatchee. We were greeted by the absolute most…read morefriendliest man named larry who also was a veteran. He made the trip for us. If you are thinking about staying here i would recommend it 100 times over solely based on the customer service we received. Thank you larry.

Stayed here while we toured Leavenworth. It was less expensive of a stay. Comfortable, plenty of…read moreparking.

Distressing Extended Stay With Package Problems, Housekeeping Limitations, Poor Communication, and…read moreLost Medically Prepared Food I stayed at SpringHill Suites Wenatchee during an extended healthcare work assignment. As a traveling Family Nurse Practitioner specializing in lifestyle medicine, I rely on hotels for safe rest, reliable housekeeping, functioning amenities, timely access to deliveries, and secure handling of food and belongings. Unfortunately, this became one of my most difficult hotel experiences. The property did not provide guest access to filtered drinking water. I found the tap water unpleasant, leaving bottled water as the only practical option. The hotel also repeatedly declined to provide basic dishware and food-preparation items such as cups, plates, bowls, forks, spoons, and a cutting board. For a long-term business stay, this made basic hydration and meal preparation unnecessarily difficult. One area deserves recognition: maintenance. The bathtub drain issue was repaired promptly, and the engineering staff made good-faith efforts to help. Maintenance follow-through was excellent. Housekeeping was far more difficult. Service hours repeatedly conflicted with my healthcare work schedule and irregular sleeping hours. Near the end of my stay, management photographed portions of my room and sent the images to my employer. The bathroom did require cleaning, and I accept that. However, I found it deeply humiliating that the photographs were shared without what I believe was important context: limited housekeeping availability, severe sleep disruption, my work schedule, and the abrupt departure process. I was concerned that sending those images to my employer could harm my professional reputation. Package handling was another major problem. I repeatedly had difficulty obtaining packages that had already arrived, and some appeared to remain at the hotel for extended periods. As a long-term business traveler, I should not have had to make repeated requests to access deliveries addressed to me. My most serious concern involved two frozen boxes of medically prepared meals valued at approximately $250 each, for a total loss of about $500. The day before departure, Theresa at the front desk told me that the two frozen boxes were still being held and could be retrieved when I left the following day. I also had one refrigerated box that had spoiled, and I specifically authorized disposal of that refrigerated box. At checkout, another front-desk associate told me that Theresa had documented the opposite: that I wanted the two frozen boxes discarded. The valuable frozen meals were gone, while the spoiled refrigerated food had been kept and returned to me. That was not what I requested. I cannot determine whether this resulted from inaccurate documentation, miscommunication, or another cause. However, the result was the loss of approximately $500 in medically prepared food. I requested a written explanation and reimbursement. The final days of my stay were also poorly handled. I spent several days trying to coordinate packages, storage bins, shipping labels, food, and other belongings. Management appears to have known that my follow-up reservation would not be honored, yet I was not given clear and timely notice until the end of my stay. That left me managing an abrupt move, work responsibilities, belongings, shipping logistics, and severe sleep deprivation under extreme pressure. This was an extended healthcare work stay, not a brief leisure visit. The hotel functioned as my temporary home. Reliable sleep, timely communication, psychological safety, and secure handling of my property were essential. The cumulative impact was profound. I became severely sleep deprived, physically and emotionally exhausted, and increasingly concerned about my ability to rest adequately before caring for patients. During the early morning hours following my birthday, I required emergency medical evaluation and contacted the behavioral-health crisis support line available through my insurance. The property itself is attractive, and the engineering team was a clear positive. Unfortunately, the package delays, housekeeping limitations, food-storage failure, late communication, and management escalation outweighed those strengths. After this experience, I have decided to move my future hotel business elsewhere whenever possible. Filtered-water access: 0/10 Extended-stay kitchen support: 0/10 Maintenance follow-through: 10/10 Housekeeping flexibility: 0/10 Package handling: -10/10 Handling of medically prepared food: -10/10 Management communication: 0/10 Overall experience: 0/10 I hope the property improves its package procedures, food-storage documentation, housekeeping flexibility, communication with long-term guests, and handling of sensitive employer communications.

Great experience from the time we checked in until we checked out. To begin, they gave us a doggy…read morebag for our dog consisting of a toy and a treat. The room was very nice and well appointed. The free breakfast was good and fresh. In the evening they had warm fresh cookies. The staff were all very personable and helpful. Would definitely stay there again!

I could not recommend Warm Springs Inn enough! We loved every minute of our stay here. Ludger and…read moreJulie truly go above and beyond to make you feel right at home. Beautiful estate, cozy room, relaxing hot tub, delicious breakfast, overall wonderful experience. We will absolutely be back!

To say that this was an amazing stay is a grand understatement -- legitimately WOW. We stayed at…read moreWarm Springs during a recent trip to Leavenworth and gosh what a charming little inn with the nicest owners! We were in the river view room and it was cozy with a great deck view of the river. We were able to get settled in pretty quickly and wander by the water; sit and enjoy the scenery, and last but not least see their little rabbits, chickens, and prince the peacock! Ludger was an amazing host and really made us feel welcome -- can I also say he puts some restaurant chefs to shame with his breakfast creations? I found it super thoughtful that they had a check in sheet asking about allergies, dietary restrictions, and even taste preferences. He definitely accommodated to my vegetarian palate while still cooking up some of the best meals I have ever had at an inn, hotel, and possibly even restaurants. Kudos to him. It was super nice to have fresh fruit from the orchard be included the meals and it really added such a great touch to them. Price wise, I would say it is very reasonable for the delightful experience, calm and quiet surroundings, and comfortable stay. I have recommended this spot to every friend I have seen this week and will continue to rave to everyone about how amazing this spot is. Definitely check this place out -- be it for wine tasting, an event, or a stay. It is absolutely charming and will be a place you will remember for years to come.

The best one on one, personal guided experience you'll find in Leavenworth. We rented paddle boards…read moreand floated the river. It was the most epically relaxing way to spend an afternoon in mid August. Tom Potter hooked us up with paddleboards, life preservers, and the best picnic lunch ever. He gave us some lessons on paddle boarding and sent us off. Two hours (plenty of time!) later he picked us up at a pre-designated location. He picked us up in his truck, which the inside will blow you away... It's outfitted like a limousine inside. If you have an afternoon to spend in or around Leavenworth, this is the best bang for your buck.

My uncle and I were looking for kayak lessons in Leavenworth and boy did we find the right man. For…read morethree full days Tom gave us private instruction on the river and in the pool, which included a BBQ at a beautiful home in the middle of a pear orchard! He even took the time to drive to our cabin and pick us up everyday. Tom was extremely knowledgeable, professional, and also very fun and genuine. The type of person you feel like you've known for a while shortly after meeting them. I couldn't speak more highly of him or the experience he provided for us. If you're going to the Leavenworth area and looking to be set up for an incredible weekend, look no further. This guy does it all.

There were fake eyelashes stuck to the wall in the bathroom. That should tell you about the…read morecleanliness. The hotel had an odor of dog pee, and the carpets felt greasy. It needs an overhaul for sure. But the bed was decent.

The room smelled of smoke and carpet was extremely dirty. When we checked out early, by two day,…read morethe front desk associate was very apologetic but had no authority to issue any kind of refund.

Cedars Inn a solid mid-range travelers hotel/motel priced as a budget hotel, making it a great…read morebargain. Family-friendly AND pet-friendly, with clean, comfy beds, a decent continental breakfast, free cookies(!) every night (also hot chocolate, if you ask at the front desk) from 7pm-9pm, an on-site guest laundry room, and a 24-hour pool and hot tub are some of its most outstanding features. Seriously, why aren't all hotel pools & jacuzzis 24 hours? This needs to become the standard in the hospitality industry! The hotel is smoke-free, of course, but it didn't always used to be...or so it smells. There is a faint hint of it throughout the building, but not enough to be detrimental. Just noticeable, at times. Staff were helpful and friendly throughout our stay, particularly when we had to send some friends to retrieve a couple items from the Lost and Found that we'd accidentally left behind. Would definitely stay here again the next time we have a reason to stay in Wenatchee!

I really like this place, great location for me because I wanted a river and Mountain view and I…read morereally got that. The Old Wenatchee pedestrian bridge is across the street and it spans the Columbia river and connects East Wenatchee with Wenatchee. Very cool. The hotel is very well run and they're cleaning all the time. The bed was comfortable, the room was clean and the staff are lovely and so helpful.

Motel customer service was horrible. The on line booking price was less than what they charged…read morewhen checking in. They charged us more. We were told that is the way it is and he can't change it. Got to room, no windows to front parking lot. The bathroom had mold all over. Asked for more clean towels struggled to even get them. Ask for another pillow and the pillow case had crusty goo on it..asked for clean pillow case and was told the pillows are stained..front desk staff was appalled to my request for a clean no crusty pillow case. Pretty sure the front counter staff went back To their room and got one of their own dirty pillows. Really? Room had three adults and they would Only give us one hand towel. I would say that this hotel fails as being hospitable. Customer service failure. Didn't honor on line price. Difficult, disgusting, and disappointed.

Standard motel 6. Not expecting anything great but just…read moreminimal requirements including bed, shower, WiFi. All good enough And no complaints.

They overcharged my account 600$ and caused a mess with my bank. The manager made a comment to me a…read morelong the lines of, 'why don't I have money in my account to cover this? Then this never would have happened.' THEIR mistake!!! I have never been treated so poorly from management in a business EVER!!!!! When I made it apparent how offended I was by his comment and how unprofessional it was; I was hung up on. When I tried to call back; my calls were screened until I called from a different number. When I asked to speak to him again, I was told no and hung up on again.

The artificial scent in this hotel was OVERWHELMING and was far beyond most scents in normal…read morehotels. These scents otherwise known as volatile organic compounds (VOCs) can lead to neurological damage and are considered neurotoxins. It is assumed that when a person pays for a hotel, the hotel would provide the customer with a safe environment in return. We spent 5 minutes in the room (long enough to find another hotel) and requested a refund. But the hotel would not give us one. If you value your health, stay away from this hotel. If I could give this hotel 0 stars, I would.