SageCliffe has gone downhill from last year. Seems they're cutting down on costs…read more When we arrived there was no welcome drink/glass. The front desk treated us as if we were bothering her. She had a friend who was with her next to the front desk with a glass of wine. That was weird. The friend didn't say hi which is why I'm assuming she was not a staff member. She looked up at us when we walked in and I had to tell her we were checking in. She walked us through the property amenities and then sent us on our way. We returned the next day to use the gym and asked to confirm my spa appointment. She confirmed the time but not whether the 90 min was confirmed (we had called previously to extend to 90 min). We went to use the gym and when we came back down she was socializing with a coworker. She only came back to the front desk once we walked up to it to ask for extra towels. We also let her know we never got an email for the spa form. She had resent it before we headed to the gym. Her response, "that's weird." The hotel can't even figure out their email system. The gym is very minimal. There is a treadmill that is broken (stuck on incline) and dirty yoga mats. No water. No towels. There is a shower. When I arrived at the spa no one was manning the front desk. My massage therapist popped in and checked me in, apologizing that there was no one at the front desk. It was only after I checked in that the front desk person showed up. My massage therapist was very good. She accommodated a 90 minute session when I mentioned I requested it but did not get it. She also went over which I appreciated. Her name is Angela. Very experienced and highly recommend. We intended to eat at their bar where we enjoyed their pizza last year. The bartender informed us that because there is a private party that the kitchen won't be open till 7pm. I replied, "that's too bad as we enjoyed the pizzas last year. The bartender said that pizzas were not available till May. I let him know last year in March there were pizzas available. He thought it was odd as he knew of it as a summer thing. This made me think they were cutting down on costs again as they don't need to fire up their pizza oven. Checked out with same front desk lady. She just looks at me. No proactive greeting. The service here is severely lacking unfortunately. It does not feel like a top notch resort. I will not be back next year and will look somewhere else for my annual weekend getaway.

We stayed here for a wedding weekend and had a great time. This is a secluded property with great…read moreviews and direct access to The Gorge amphitheater. The long entrance driveway take you by some of their other property types like the condos and standalone houses. Check in was a breeze and our cliffhouse (also standalone) was just a short walk from the main building. The room itself had character, but could have been maintained better. The bathroom was dark even with the lights on. Our room did come with water and a drink fridge. The bed was comfortable and the bst part was the outside deck and view that was had from there. We could see the pool and the river. I watched the sunrise from here and it was incredible. The wedding was in the event tent, which was warm and wind resistant because we had strong winds that night. The staff was super friendly and helpful. I spent some time in my friend's home on the property and they all are individually owned and have hot tubs. The whole lace is upscale, but not pretentious!

They list prices they don't honor. Very bait and switch then offer a higher price with a faux…read moredoscount as though it is a concession. Very unscrupulous and grifty.

Only stayed one night. It is now called Sageciffe Resort and Spa. Stayed here about 5 years ago…read morewhen it was still called Cave B. Details in room not taken care of. Very expensive for so many issues. (Just under $500.) Went to our room and greeted by a huge pile of bird excrement! Also splattered on the door! Inside, a blind was broken, a curtain missing, someone had started to paint a beam and probably realized that was a mistake and stopped. No internet in our "deluxe" view with a king room. Would not stay here again, unless a complete overhaul in maintenance and internet services.

When we booked mountain home lodges Pounder Rock cabin, we were excited for a weekend away from the…read morehustle and bustle of full-time jobs, kids, and pets. What we didn't know was what a special place Kathy and Brad had created for their guests. Our adventure started once we headed up a gravel road. At first, we thought we'd take a wrong turn - but no sooner that thought than a sign on a tree, "Mountain Home Lodge 2.2miles." We knew we were on the right track. Upon arrival, we were greeted by Sierra and Millie, the MHL doggies. Brad came out with Carlos to say hi, ask if we needed anything- and loaded up our things to take to the cabin. Brad made sure we knew how the things worked, turned on the music, and left us to settle in. The cabin was perfect! Chairs in front of the fireplace, fluffy king-sized bed, large jacuzzi tub, rocking chairs and table on the porch, and a comfy couch in the loft to watch a movie. Small details were not missed - light toiletries, kurieg, and coffee. Blankets on every chair inside and out and plenty of towels. Did I mention the water pressure was awesome!? Around 5:30, we headed to the Lodge for appetizers prepared by Kathy- squash soup shots with crustini, cream cheese, strawberries, and a balsamic glaze. The view was amazing while we munched on our goodies. Kathy and Brad are so friendly and full of easy conversation. After appetizers, we headed back to our cabin and played a couple round of chess - the upstairs hutch had a few games for us to play. We fired up the jacuzzi tub and enjoyed a drink while basking in the mountain. Millie and Sierra stopped by to say goodnight, which we loved being dog people. We sat on the porch with them and watched the sky change from light to dark. In the mornings, there is a delightful breakfast offered. Everything was delicious. Kathy and Brad made lovely recommendations for things to do and food to eat. We were considering a hike, and millie and Sierra offered to come along. Unfortunately, we didn't have time for a hike- but we will definitely go with them next time! While we ate breakfast in the lodge, we decided to check out the mountain with the binoculars. I think my husband spent most of his time peering at the mountain with the binoculars at the Lodge and cabin. But like I said, the small touches make this place special. It's definitely a wonderful place to unplug. The quiet, views, and accommodations are amazing. I'm so happy to add Mountian Home Lodge to our not so far- feels like a real vacation getaways.

We JUST got home from MHL…read more My husband and I stayed two wonderful nights there, perched up on the mountain, away from the hustle and bustle of the Oktoberfest celebration going on downtown, but still close enough to walk in or take a cab (we did both) when we wanted to get in on the fun. As parents of a 3 year old and a 1 year old, we have not felt this relaxed in a LONG time. Brad and Kathy have thought of literally everything. Need a wine opener? No problem. Champagne chiller? You got it. Trail maps, walking sticks, snow shoes, movies to watch, games to play.... no problem. It's all there for guests to borrow. We stayed in the Mountain Trout room, which was nicely appointed with a queen bed, super plush carpet, comfy robes, oversized towels, and really nice sheets. As we were lucky enough to squeeze in after someone else canceled, we didn't get our pick of a room, but we didn't mind at all. Included in our rate was a healthy and delicious breakfast made by the lodge chef, using many ingredients harvested from the property. We were also treated to complimentary appetizers and wine in the evenings. It was divine. Brad and Kathy take great pride in the lodge and love to share their knowledge of the local area, from where to have dinner or where to hike. Like another reviewer said; nothing feels fake. You feel like a welcomed guest in a very comfortable setting, and you leave feeling like you have made new friends. A nice touch was the balloons that were in our room upon our arrival. They knew we were there for an anniversary and this was a very sweet gesture. We also found a small bottle of port waiting for us in our room each evening. A typical day was waking up, enjoying the lovely breakfast and views, chatting with the hosts and other guests, hiking the trails immediately behind the lodge (We did the Peshastin Lookout; approximately 5 miles RT and spectacular) with the resident dog "Millie", coming back for a soak in the outdoor hot tub, then walking or driving into downtown for shopping, dinner (if not eating at the lodge), or Oktoberfest shenanigans, then back to the lodge for a game of cards in the media room. Repeat. We would come back to MHL a million times over. 5 stars all the way around. Thank you so very much!

I booked the suites at crescent bay resort for a four-day trip with friends. We were attending a…read morenearby music festival at The Gorge and found the suites through a yelp and google search. Overall, from the reviews, the suites looked like a good place for us to stay considering it had everything we needed to stay comfortably - also including an outstanding gym that is open 24/7 for guests to use. My group took advantage of the pool and jacuzzi available as well. The area is near vacation rental homes and, the best part, the columbia river. The view is down right amazing and one that I could look at for hours. The one down side of things is that you NEED to make sure you prepare correctly and bring in ALL your food before you head here. If not, you'll have to drive at least half an hour to the next nearby town to grab groceries or food. There is a wine bar and restaurant that is next door to all the rooms, but it isn't open all the time, so don't count on that being your only source of food. Overall, if you prepare yourself well with food for your stay, this is a great place to stay at when heading out to this area for a vacation.

We spent a 3-day weekend at this resort with a group of friends and really enjoyed ourselves. My…read morehusband and I had a spacious one bedroom suite complete with a bathroom, washer/dryer, full kitchen (dinnerware, silverware, pots and pans), dining table, living room w/a TV and balcony w/a functioning grill. Everything you might need for an extended stay. We enjoyed our breakfasts on the balcony very much. The area within and around the resort was very clean and well-kept. The resort is situated right outside of a gated community, however, they both share a pool and hot tub, which we were able to enjoy during our stay. PROS: Justin, the office/property manager, was very nice/helpful and made sure we were enjoying our stay, the pool/hot tub area was open until 11pm, in room washer/dryer, small but tasty restaurant right next to the office, very short drive to the boat launch/marina, restaurant option and ice cream shop nearby, clean playground/tennis courts, walkable distance to the river. CONS: no kitchen/cooking basics like oil, salt, pepper, sugar, spices, etc., some dishes/utensils were not cleaned very well, broken igniter button on grill (we used a gas lighter found in the kitchen), kitchen supplies were not similar to other suites our friends were in, i.e. they had saran wrap/foil and we didn't, room rates can get pricey during peak/summer/concert season. TIPS: bring your own cooking necessities/food if you plan on eating in for some meals, esp cooking oil/butter, spices, etc. as no grocery stores are around, bring pool floaties/beach toys if you have kids, bring water (tap water tasted off to us), oh and a boat if you have one laying around.

I love coming here, it's one of my favorite campsites. It may not have mini golf, video games and…read morewater balloon wars...but I'm not looking for that either. If you are looking for a quite place to put your toes in the water, sit in a beach chair, and have an adult beverage while enjoying the sun, this place is perfect! Cell phone signal and WiFi are so-so...but honestly when I'm camping I kinda what to be off the grid and left alone for a few days. The place is very clean, the staff is SUPER helpful and nice. Camp sites are great! Only small minus is the wind some nights (not all nights!!!) in the canyon, but that's part of the experience and will be the same anywhere in the valley. I would HIGHLY recommend you coming here to rest, relax, and work on your tan!

To call this a luxury resort is a stretch. The grass was dry, there was no shade, the picnic tables…read morewere warped. The waterfront sites were $100 with only water/electricity, no sewer. The "beach" was very small. Staff were friendly, restrooms were clean. It was acceptable but not luxury.

This place is an absolute hidden gem! We stayed in the Mexico themed cabin for 2 nights. We got…read morethere on a Sunday and it was pretty dead. The staff was absolutely incredible. They made sure all our questions were answered and we even stopped 3 of them coming back from their breaks with some inquiries and they were happy to help and came back to our room within minutes. The room itself was gorgeous. The details in the Mexico themed room were so intricate, even down to the resin decor in the counters, the chainsaw carvings and even the ceramic chili peppers on the walls. The 2 person jetted tubs and the duel headed shower were even better. The fact that they have the option to have the mineral or fresh water for the jetter tub was also pretty cool This resort is very clean, the staff is helpful and the lakeside property they have is absolutely beautiful. The exercise/gym room was also pretty stocked. Its small but the machines were new and taken care of. The 2 wooden saunas are also amazing. They have MULTIPLE hot tubs on site, which was also pretty cool. They had a fire pit (we couldn't use it due to the crazy fires) with a lot of seating that overlooks the lake. I honestly couldn't really find a negative thing to say about this place other than I wish they would put lotions in their rooms. The salt from the lake really dries your skin out....but that is kind of expected with all the salt content. TLDR; amazing, friendly and helpful staff, gorgeous views and great amenities. We will be back! Do yourself a favor and just book this place!

I paid extra for a room that would have the mineral water in it, and when we went to use it, the…read moreknob on the bathtub faucet pulled right out of the wall, and also the hairdryer was in operative. I told the checkout attendant about it and she seemed to have no clue about giving me at least a partial compensation. Would recommend to never go back to this establishment.

I have driven through on Canyon Road twice and stopped in twice to hopefully purchase and enjoy an…read moreespresso on my way through. There is a large sign prominently displayed on the front that advertises espresso that has drawn me to park and come inside. I stopped in both times in hopes of indulging on an espresso drink in the afternoon hours and have been utterly disappointed and heartbroken when I parked, went inside, and was greeted with a sign that declared that the espresso stand was closed. I am very unhappy that there appears to be no one available to operate and serve espresso either time I have taken the time to stop in. The lodge looks like a nice place but I feel that it is very deceptive to advertise espresso so prominently outside and not have it available for customers. I'm really uncertain if I will ever take the time to stop in for anything at this point after being so disappointed.

Greatly surprised at how great the menu and food was. Met Chef who was prominent at multiple…read morerestaurants in Seattle. Everything was beyond great as well as the staff and location where you have a river view. We were lucky to see a train mosey by too. Will definitely be back Had oysters , étouffée, Steak salad .

Our stay at the Watson Harverene Resort was wonderful. The accommodations provided for a relaxing…read moretime for all 9 of us, ranging in age from 3 years old to 72! The deck facing the lake was a great place for our BBQ's,playing of board games, and looking at the stars over the lake in the evening. The kitchen was well stocked with everything we needed for cooking. The rustic decor made for a comfortable, in nature feel. We were able to rent a pontoon boat in town and had fun cruising up and down the lake. Another day we walked over to the state park and enjoy a 3 mile easy hike. Our time will be remembered for many years to come.

Amazing old time place on beautiful Lake Chelan. Very family friendly with heated pool, 2 lake…read moreswimming areas and plenty of lush green grass. Their motto is "Be a Family Again" and I'd say they hit it right on the head. The place allows you to relax, have fun, and enjoy the company of friends and family alike. Simply wonderful.

I stopped by the Posthotel on a Sunday evening, around 8:30 PM, to ask about staying here after…read morehearing good things about it. The entrance is locked, so I used the call button, and a staff member told me I could come in with a few questions. I walked the few steps straight to the front desk. It quickly became clear entry was for me alone perhaps I missed this part over the intercom, and my group was commanded to "get out" outside like we just trespassed and they obliged fast, legit they were scared. Now how a hotel wants to run its business is the hotel's call to make, and I don't dispute it. What I take issue with is the delivery and lack of respect. When I calmly mentioned this wasn't a great first impression with a light chuckle to make light of situation and tried to explain how it came off , the front desk employee, who identified himself as Michael, cut me off with "stop, stop" instead of a brief, courteous explanation. His reasoning was that this is a "guest exclusive" hotel, which is an odd thing to lead with toward someone who walked in specifically to ask about becoming a guest. I have no issue with a guests-only, adults-only policy. My issue is entirely with how a prospective, paying customer was treated at the door. For a property with this reputation and price point, I expected warmth and patience. What I got was curt and dismissive from the first moment. I'm 34 years old and I've never had a hotel interaction like this. This is only the second review about a hotel I've written in my life and the first negative one. I don't make a habit of complaining. I walked in genuinely hoping to book, wanting to become one of the five-star reviews I'd read. Instead I left having been talked over at the front desk. If you're weighing whether the glowing ratings tell the whole story, take that for what it's worth. To the Johnson family and Steinbock Resorts: five generations in Leavenworth, a hotel you designed and built with your own hands, a reputation people drive across the state for. That legacy deserves better representation at the door. One employee, in one minute, can undo years of what your family spent decades building. I hope this reaches you, and I hope you take it seriously.

It's beyond me how anyone can have a poor experience here. I suppose it's possible, but it…read moreshouldn't hasn't been the case for us anytime that we've gone. This place is over the top incredible! Paragraph the rooms are very nicely appointed, with lots of space to spread out, many have balconies, and almost all have very nice showers and soaking tubs. The TVs are fine, but you really shouldn't be here for the TVs! The main attraction here, hopefully other than your spouse, is the refresh and relaxation area, which includes tons of different heated, cooled, nice smelling, and otherwise luxurious rooms where your job is to relax. They have an incredible, indoor outdoor pool, hot tubs, huge lounge chairs, and really just about anything that you could imagine to help you relax. Whether you want to sit in a hot Norwegian sauna or a cool room that smells like mint, or a steam room that smells of lavender, the world is your proverbial oyster! The big hack here is that you are able to check in in the early afternoon, enjoy the spa for most of the afternoon, have yourself a lovely evening, and then enjoy the spa until the early afternoon the next day. Well, it's only 24 hours, it feels like you're there for two days. The breakfast and dinner options are quite delightful as they have really up to the food game here over the past few years. There are some fun restaurants around town, but despite our persistent desire to find new places, we ended up just eating here the last time we were in town. Overall, there's no reason they shouldn't be a place that you absolutely love! You definitely pay for what you get and what you get is phenomenal!

We stayed here in August of 2010 for a wedding that was taking place next door at Cave B Inn. The…read morebest part was that the rates were less then Cave B and after a long night of wine and food we were able to stumble back to our yurt without worrying about driving to a hotel in Moses Lake. At the time we checked in we didn't realize that Cave B and Chiwana Village were separately operated and we couldn't check in at the lobby of Cave B. Instead we were guided to a separate office to the couple that runs it. Both were very welcoming, nice, and accommodating staying past the time they normally do to check us in. All in all I was a fan. Pros: -The yurt felt like most high end hotels but with a safari twist and definitely very clean. -King sized bed and very comfortable (I think they all have king size beds). -Had a fridge, very large leather sofa, electricity, large bath room with shower (none have a tub), AC/Heat. -The night sky with the millions of stars to look at. -The gorge amphitheater is right there but the crowed isn't. Heads up: -No phone and TV. Since there was a wedding we didn't need the TV but it would have been nice to have one for the time we were in the Yurt. As for the phone our cell phones were dodgy at best and I would have felt safer with a land line if we had an emergency or question. -A flashlight is a must if you plan to walk around the grounds after sunset. It does get dark and much of the trails/walkways do not have lighting. Luckily they provided a small flashlight on our key chain that lit up our path from Cave B to the yurt. -There isn't a front desk to call after hours. The info packet listed Cave B as a contact even though they are separately operated. -The noise of the bathroom light/fan. It will wake anyone up in the middle of the night and there is no way to turn them separately on or the other off/on