I have financed my jeep with GICU. Went through a difficult time and they worked with me, pushing a…read morepayment back - a traditional bank wouldn't have.

The car I financed through GICU was totaled in a hailstorm. There's an issue with the settlement…read moreand I've been stuck in the middle between GICU and my car insurance company. Not only has GICU been extremely unhelpful, they reported negatively against my credit causing my score to drop 51 points.

I've been banking with Financial Plus for about 5 years now. I like the small town feel and…read morefriendly staff. They have great rates on auto loans, safety deposit boxes, and a mortgage consultant from a Consumer Loans LLC. Although they don't have all the bells and whistles or accessibility like a Wells Fargo, they make up for it with customer service and consistency. I had a situation in which my card was charged erroneously. I filled out the form for this and faxed it in. I had supporting documentation too. It took forever to get resolution but I liked that the bank credited me the money back while they pursued the business.

If you're looking for the best loan rates and member service in town, you've found the perfect…read moreplace to do your banking.

You know I had an issue with West Bank when I became a member. I called them and it was taken care…read moreof with no hassle and they were very profession. Here at West Bank, I am not treat like a number but as a person. Maybe Wells Fargo , needs to take customer service 101 from you. It' a great little bank

I recently moved to the area to start a small business. I have worked with Rod for my business…read moreloan and Molly for my home loan. Both have been great to work with and incredibly helpful. Everyone at this branch is very friendly and it has a family feel to it. It doesn't really feel like you are walking into a bank. If you are looking for a bank that is helpful and knows you (not a number) this is a great place to go.

This credit union has been incredible from day one. I…read moreapplied online and my account was ready for deposits the very next day. The staff is very friendly, welcoming. Each employee has been well trained on products designed to improve your credit standing or maximize your savings. Somehow this done without the pressure of the traditional "salesmen" approach. CD rates are slightly above market. Loan rates are below. I recommend this community credit union for auto loans, and first time home buyers.

In my opinion these people are incredible crooks!!!!!! I had been a member since sometime in the…read more70s. I started with the Brandeis Credit Union. In all the years with this Credit Union I went through many reincarnations. I probably financed 3 or 4 cars and never had a problem. When my last loan was paid off I got my title and a message that to remain a member I needed to leave at least $25.00 in my account. This was about the time they quit paying dividends so my balance didn't grow much. I'd get my statements and not pay much attention, imagine my surprise when I got a statement that I was actually in the hole with my account. I called right away asking what happened, the young lady that I talked to was incredibly rude. She insisted they had sent me a notice of some service charge they were charging. I explained that it wasn't so "I'm poor not stupid" I wouldn't pay for nothing!!! She was a real bitch and said that's the way it was and they didn't steal my money. If they didn't steal my money where is it???? Can't imagine if they would steal around $30.00 what they would do if you had real money in their Credit Union. I should have written this years ago, just never got around to it until now. If they stole the $25.00 from every member they made quite a wind fall!!!

Banking with them for decades means nothing. I'd rather go to Green State where they are much…read morekinder. Edit after Veridian response: My husband has had an account with you since 1981. I joined in 2003 when I met him. Our account number is so old it only has six digits. My husband came in on Tuesday because our teenager accidentally used his dad's card. He only was asking to put a hold on the card for two days until pay day. He was denied. Instead he was chastised for being negative (yes! Because you've charged us over $200 in overdraft fees for transactions as small as $2.75) and told he couldn't be helped. Then yesterday I wheeled my chair into Green State and told them about my struggle the past two years. Told them what Veridian knew. That I got a total hip replacement not even two years ago and I've been to the ER six times this year because it has dislocated. Last year I beat colon cancer, now I have breast cancer. So, besides the horrible economy, that's so bad companies are offering free meals for kids, my medical bills are out of control. Green State immediately gave me paperwork for a medical excuse to delay my mortgage, car payment, and credit card. They also noticed my account was negative $100 and deactivated that card and gave me another. I've only been with them because they handled my $300k mortgage the past eight years because Veridian didn't want to do our mortgage. Green State treats us like we're people instead of numbers. We'll be closing our account today like SO MANY other people we know who are tired of how your credit union does "business." I hope you and John Deere you were named after go under like all the rest of us are. Too bad that will happen before any of your employees are trained to be kind to customers. I won't even refer to the stupid people who use your service as "members." We're not members of anything. It's a bank. We're all just numbers and Veridian lacks any human element.

I was a member here for 15 years, I financed everything through them. They are great, while you are…read morelol Try coordinating between vehicle, consumer and mortgage departments without making 9 phone calls. Left hand refuses to discuss the right hand. Mortgage resolution ladies are snarky, ​rude and make promises that they have no intention of keeping. I've had wonderful experiences with some staff but at the end of the day, banks are not there to help you they are there to make money, unfortunately. They'll be there while you're down, just to keep you there.