Earth Pups continues to be perfect in every way. Julie is so dedicated to the dogs and her business and goes above and beyond any expectations. Penny loves it there and loves all of the staff. I trust them completely. They are very responsive to emails and phone calls and willing to accommodate last minute changes. If I ever have a suggestion for Penny's grooming (prefer shorter nails, two bows and not one) they make the change and remember my preferences each time. They even match her bows and/or bandanas to the season or holidays. She is always so festive. They also have a great selection of treats, toys, and other dog products, and are very familiar with all of them. Finally, they are very involved in helping shelter dogs. They almost always have a foster dog from a shelter that is shy or afraid of people and/or other dogs. By spending time at Earth Pups (under careful supervision), the foster dog gets used to dogs and people and has a much better chance of being adopted. read more

I have to say, I've been going here for over a year now and feel so lucky to have Julie, and all of her staff at Earth Pups to look after Indy a couple of days a week. Everyone who works there is so sweet and kind- I absolutely love this place. The grooming is also wonderful. I know that every time my dog pulls at his leash to get in the door that I'm leaving him in the best hands possible. Thank you Julie and all of your staff!! 2009 review: BEST DOG CARE in the area! I have taken my dog Indy to several local places and been unhappy with them. Many doggie day cares have too many dogs and the large dogs aren't seperated. Earth pups is only for small dogs and my Border terrier LOVES it. The space is great- they get to run in a huge area inside and out, unlike other places where they are crated most of the day. Julie, the owner, is amazing. She is super friendly and always has in mind how your dog is adjusting. Every time I come to get Indy he is running around playing and I can watch him and how happy he is. I took him there for the first time to the on-site groomer who is FANTASTIC. She hand stripped him (which I haven't been able to find anywhere else in the city). She was gentle and patient with him and he looks amazing. I would recommend this place to anyone. Thank you Julie and Matt for opening in my neighborhood!! read more

I recently moved to a new neighborhood and was searching for a good groomer. I actually relied on yelp to find one. I called Earth Pups on a Saturday morning and they squeezed me in for an afternoon appointment. When I arrived, I was greeted by a very friendly person, I'm assuming was the owner. I like that she even called my vet to make sure my dog had all the current vaccinations. After a couple hours, my dog was not only really clean and well groomed, but smelled really nice. I thought the price was fair as well. read more

We took all 4 of our dogs today to get groomed by Emily. Our dogs use to see the old groomer Challie, but she is no longer there. Emily is really friendly. She took the time to talk to us about what cuts we wanted for each of the dogs. We forwarded her photos and she wrote down notes. We dropped of all 4 dogs at 9:30 in the morning and all were ready by 4:30. When we picked them up, we were amazed as they looked exactly how we wanted them to look. They looked better than when Challie cut them and we already loved the way Challie groomed them. Emily is really friendly and took great care of our dogs. We will definitely be bringing them back in 3 months for another groom! Julie the owner is also very sweet and wants to make sure her clients are happy. Her and Emily greeted us when we picked up our dogs to make sure each of the cuts were to our liking. Emily even got bows on 2 of our dogs. How she did that, I'm amazed! When we got home, all our dogs ate dinner and passed out. I bet they had a lot of fun running around between their grooms. read more

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Grooming for my pup is still going amazingly. However, I have been using the daycare services and boarding services for a couple months now. Love them! He's always so tuckered out when I pick him up from daycare (which is what I'm hoping for) and I can tell he had an awesome time. I also love the fact that I can board my pup last minute if something comes up over the weekend. They have been such a life saver! Additionally, it's nice that I can cancel an appointment with no hassle or fees if I find other arrangements. Can't imagine taking my pup anywhere else! read more

My first time at Earth pups exceeded my expectations! I took my lhasa there to be groomed and the results were amazing. They listened to exactly what I wanted. The staff were SO FRIENDLY and genuine. I would recommend this place to anyone. The place was clean and they even offered me fresh popcorn, how sweet is that?! I cannot wait to take my dog there for daycare someday soon. Thanks earth pups staff! read more

I'm so glad that I found this place for my pup! I bring Zoey in to get her nails trimmed and they always do a great job. You can tell the staff at Earth Pups really cares about the dogs and they are very friendly and professional. Being fairly new to the area and very protective of my furbaby, I decided to try Earth pup based on the yelp reviews it received and I am not disappointed at all! Zoey loves coming here. read more

We love earth pups. Lots of dogs have been going there for years and our puppy started going right when she was around 5 months old. Celine is loved and adored by the staff there and they're all friendly and great with dogs. They know each of the dogs little quirks and preferences and you can tell how much they love them. Our puppy is a little cannon ball and they all love it when she comes in and always tell us who she played with and how she did that day. Our pup got a little to excited one day and tore her dew claw and the staff was wonderful, they emailed us right away and cleaned her up, and then let her hang out in the office with them until we came to pick her up. We've boarded her there multiple times and when we go to drop her off it's like we don't exist, she just wants to go and PLAY. read more

Love this place and the people. My frenchie, Hugh loves going and is always so tired when he comes home! Would recommend to any small dog owner! read more

We just put our two Jack Russel Terriers on boarding for two weeks. We feel they become better behaving dogs - when we got them back, they were happy, clean, excited to see us, yet very calm (for our dogs). During our trip, I called Julie several times and every time she was so kind and told me in details how they were doing, and email me cute photos. The facility is absolutely clean, and we can tell all the dogs there are well taken care of. I would not bring my kids to anywhere else. We wouldn't be able to leave my kids and enjoy our trip if we didn't find Earth Pups. THANKS A MILLION! read more

I love this place! Julie is awesome...My puppy comes here 3 times a week for daycare.. he gets so excited as soon as we get out of the car..Julie and staff are wonderful with the dogs..place is very clean...wonderful for small breeds...and wow my puppy is tuckered out by the time we get home... read more

I am giving them one star because Yelp will not let me post with zero stars. Absolutely the worst grooming shop in Chicago - I brought my beautiful Wheaten Terrier in for a cut while I was in between groomers. Granted he had a few matts and needed extra attention but what he got was shaved. Emily (the groomer) spent no time trying to get the matts out, she took the easy way out and just cut him to the skin almost. She did no "sanitary processes" and left him looking like a straggly mess. He had long errant hairs, gaps and bald spots - I had to have him cleaned up by my current groomer (for informational purposes, I attempted a new groomer because my husband wanted to save money money and well, you get what you pay for). If you are going to shave a dog, it should be even and clean - I cancelled my appointment for my puppy immediately thereafter. I cannot stress enough what a terrible job they did on my dog and encourage you to think twice before going here for grooming. The owner offered to clean him up for free but there was no way I would even consider going back into that shop to purchase dog food after the cut that my beautiful dog received. My groomer John at Clean Dog would have never cut Mortie that short nor would he have left the gaps and stray hairs that Emily left - he would have taken the time and care to brush him out and remove the matts (he has done it before so this is based on experience). The process to remove the matts is not painful to the dog (as Emily suggested) if you take the time to do it right. I recommened you go to Clean Dog on Ashland especially if your dog has one matt or needs special attention - John knows how to bathe, cut and groom dogs regardless of the condition of their coat. Just don't go to Earth Pups... read more

Grooming review: I've been taking my dogs here for a couple years now because it's convenient and I often support this business by buying dog food regularly. Today is my last appointment. I'm so disappointed and trying to figure out if I'm the Karen or are they the Karen because, in short: I have waited 4 weeks for a grooming appointment for my three dogs. My kids' school decided to go remote (I have three kids) and that's a whole new stressor and all of a sudden mid remote learning I had an "oh sh*t" moment and checked my email to notice that my dogs appointment started at 9am. I also had 11am booked. So it was probably the only two morning appointment on a good chunk of time. Anyway, I called at 9:35 panicked and they said they wouldn't take my three dogs anymore. When I countered with "why didn't anyone call me at 9:10/9:15 to check if we were still coming?" Stephanie replies "that's not my responsibility" except it is if you want momey and repeat business, right? Am I crazy or isn't it normal for a company to do a "hey are you still coming?" Call because that's a lost opportunity for another appointment-a waitlisted person or a walk in? J feel like salons of any kind in particular do that right? I own a small business myself so I don't write this thinking I'm better than anyone. But rather, I'm extremely disappointed since we have been good, hard working, loyal customers for so long and to be shamed and disregarded and denied is just uneccessary. Maybe she was having a bad pandemic day (is any day really that great)? Shouldn't we all still be kind and compassionate? I've booked my next three grooming appointments elsewhere since today is the last day here. Please do better. Will follow up if my pups look like they were groomed in the dark. Also, apologies to anyone reading because I clearly don't know how to be short. In summary: 20-effing-20 read more

Earth Pups rules. I have never left my dog overnight and was a little nervous, but the facility and staff are fantastic. The only problem was that I think my pup had too much fun and didn't want to leave when it was time to pick her up. I highly recommend earth pups for daycare or overnight. read more

I took my dogs Zane & Zara to Earth Pups yesterday for grooming, it was my first time and boy was I pleased. The owner, Julie is very knowledgeable and friendly as well as her groomers. My boxer, Zane, has a very smelly face due to his boxer folds around his mouth. Earth Pups groomers did a spectacular job in making sure his face was cleaned properly. All in all I walked away very happy with two VERY clean and good smelling dogs! I would recommend them to all! Russell read more

We have been taking our malti-poo Brady to Earth Pups for about a year now. We couldn't be happier with our experience. He goes to daycare about once a week, he also gets groomed there and he has stayed there overnight a few times. We love that Earth Pups specializes in smaller breeds. Brady is 5 pounds and we wouldn't feel comfortable taking him to daycare at other facilities. We also liked that Earth Pups checked vaccinations and required a negative fecal exam before dogs can be enrolled in daycare or boarding. Julie, the owner, and the rest of the staff at Earth Pups are incredible. Brady is so happy every time he goes there. We know they take great care of him. We highly recommend it. read more

I'm updating my review because my dogs have experienced some of the other services Earth Pups offers. As much as I raved about the daycare services, I was a little anxious about leaving my dogs overnight the first time. This isn't a reflection on Earth Pups, but rather that overnights come with new levels of anxiety and stress for my dogs. I'm happy to report all went well. They were more anxious the first time they stayed overnight, but Earth Pups was ready to help them through it. The dogs are never alone. Someone is always there to see them through the night. My dogs had a suite to share. The suites are much larger than crates so they have plenty of room to move around. When I arrived to pick them up they were in great spirits. They didn't appear to be stressed out by my departure at all. Even after I got them home, all I saw was two dogs that enjoyed their time away from home. They went right back to their normal routine. They didn't exhibit some of the signs of stress that they have when I've boarded them at other facilities. If you need to board a small dog this is the place for you too. read more

I will certainly keep with the them here, five stars...for sure! The owner Julie remembered my puppy only after meeting her once! She is a great small business owner and super helpful! We take our little cavapoo Chloe there once or sometimes twice a month for daycare and she loves it. They are great with monitoring the dogs and everyone there truly is a dog lover. I highley recommend Earth Pups! read more

Julie, the owner is absolutely wonderful. Jerry, who is also part of the Earth Pups family, is amazing as well! Pretty much all the staff really love what they do, and care about each and every dog, and understand the different needs for every dog, because after all, dogs have feelings, and as well as needs too! They do a wonderful job at making sure my dog is introduced to the dogs slowly because he can be very shy and get scared easily around new dogs. Their facility is all earth friendly, which is a plus and it is very clean. I love bringing my dog here, and it is the only place I trust to take my dog!! read more

This place is pretty good. They have always been very friendly and our dog loves it here. I like that the place only takes dogs under 20 pounds. They also let them run around all day freely. They do an excellent job grooming too, although you really have to schedule in advance. My only issue is that I feel like they are a bit pricey. Otherwise we have only had a positive experience and would definitely recommend. read more

I was really disappointed. I brought my cockapoo here for a hair cut and they cut his skin and I had to bring him to a vet. They covered half the cost but I wouldn't of had any cost if it was done proper. My dog had to walk around with a cone on his head. In the end I had to have him neutered because the infection was too bad. read more

Every 1-2 years I like to update my review on Earth Pups so everyone continues to understand that this doggie daycare/boarding facility is HANDS DOWN THE BEST place to bring your dog in Chicago (For the little ones - 20 lbs or less). I just picked up my dog from boarding for 2 days and it's such a relief knowing that he has a place like this to go where they treat him like a king and care about him like he's their own. Julie, the owner and her staff are beyond wonderful. They care deeply about these little pups and treat them like family. For 4 1/2 years I've been bringing my little guy (who means the world to me!) to daycare, boarding and grooming and I am a tough customer. I used to go to a couple other daycares but after I found Earth Pups I knew that I would never bring him anywhere else. I attribute a lot of the wonderfulness of this place to Julie. She is a dog whisperer. The dogs and dog owners love and trust her. She sets an environment up that is so loving and wonderful that it's a no brainer that this place is beyond better than any dog daycare out there. Thank you, Earth Pups for always caring about my little guy like he's one of your own. read more

I couldn't be more pleased with the service I've received from Earth Pups and Julie over the past week. After a bad boarding experience last year at the place I usually take my dog to daycare, I decided to give Earth Pups a try. A few things I appreciated most: - Julie was quick to respond to my emails. I was out of the country for a week and every time I wanted an update of my baby, I got it! - The facilities are clean and it's not overcrowded like most places are- I was told they have approx. 15 dogs on an average day - They keep the back door open to the outside play area, so the dogs are free to come and go as they please - The suites are spacious and they can set it up with a blanket, sweatshirt that smells like you, stuffed animals, etc... anything that will make your pooch feel like they are at home - The staff seem to genuinely care about the animals - If you stay 5 or more nights, the price drops from $56 per night to $52 - If your pup is stressed or clearly uncomfortable in the suite, the person on night duty will bring your dog to sleep with them in the staff bedroom! It was unclear if I would be picking up my dog on Thursday night or Friday morning because of flight delays, so my dog slept with the staff member on night duty Thursday night.... When I picked her up this morning, the guy said my dog slept on his lap almost the entire night, and they also watched a movie together.... obviously made my heart melt!! - Julie surprised me and gave my dog a bath so she would be fresh when I picked her up- I didn't even have to ask! My dog is like my baby, so it's just nice to know that you can trust someone to treat your pet like one of their own... Needless to say, I will be a loyal Earth Pups customer from now on :) Thanks again to Julie and her amazing staff! read more

This place is awesome! We were trying to find a place to house our 10 lb. havanese for 3 nights. Our dog walker referred us to Earth Pups. The workers are very friendly and will provide you a tour of the place. We like it because they only take small dogs. Make sure to book early for a suite, otherwise they'll get a cage for the night. Also, they washed our dog, at no cost, because he was dirty...can't beat that. I highly recommend Earth Pups! read more

Our 3 month old cockapoo is a different puppy since we started bringing him to Earth Pups. He comes home exhausted and happy after playing with the other dogs his size. Julie is remarkable... she knows all of the dogs and does whatever she can put the owners at ease. The facility is extremely clean and the dogs get constant attention. It's great that the "parents" can view the dogs through the big windows and watch the "kids" at play. Overall, Earth Pups was a great find for Otis and for us. read more

We just made our second ever stop at Earth Pups to shop for some Christmas gifts for our dogs. The two women in the store answered all of our questions about their products and couldn't have been nicer. We then went to check out and they wrapped everything separately for each dog in Christmas bags with Christmas tissue paper. They also found some Christmas gift tags for us to use and dropped a ginger bread dog cookie into each bag after everything was wrapped. Earth Pups is our new favorite place to shop for the dogs. The service and products are, by far, the best in Chicago. read more

It truly does not get any better than Earth Pups for your small dog! Julie and her amazing staff take such good care of our dog, I think Murphy would prefer to be there than at our house sometimes. We have been coming here for over 3 years and I can't get over what a wonderful and very special place this really is. They are so kind and thoughtful and take great care of the"parents" and their dogs. We board Murphy there several times a year and she always runs, pulling us into Earth Pups and can't wait to play with her friends. The facility is clean and monitored by caring, sweet employees that know our dog. They can tell you who she played with, her mannerisms and she always comes home exhausted from exercise. I can't imagine going anywhere else. Thank you Earth Pups!! read more

This place is AMAZING! I'm so glad that we found this place. Our dog was never a fan of daycare let alone boarding places. Julie, the owner set up a tour and orientation time that fit with our schedule. She took the time to discuss about Earth Pups but also took the time to get to know our dog. Our dog has major anxiety issues and she comforted him and took care of him. This would be our 3rd place for our dog to board and attend day care. We were nervous since our dog would shake everytime we dropped him off at the other two places. The first time our dog was shaking and Julie took him in her arms and comforted him. It took him little time to "open" up but he now goes to Earth Pups without the shakes and even goes to the door and waits to be let in. The staff and Julie take good care of the dogs. They know every dogs' name and their likes and dislikes. I'm so relieved that we finally found a place that our dog feels comfortable to be at. I don't know what we would do without this place. Thanks Julie and staff at Earth Pups! read more

The staff is always friendly to the dogs. And I can tell they're friendly behind closed doors too because Emma isn't shaking with anxiety when we get there. The groomer, I forget her name, Emily maybe? She does a wonderful job. She is never rushed when I ask her questions about how short or how long her hair will be. Emma recently had a face, feet, and fanny trim and she looked beeeeautiful! Julie , the owner is sweet as can be and I can tell she really loves dogs, so when I left Emma there for boarding for the first time ever, I felt so comfortable while I was away. I wasn't worried Emma would get loose and run in the street or be forgotten when it was dinner time. Highly recommend this facility for any of your daycare, boarding, grooming needs. read more

Not only are they super nice and friendly but they have taken an active role in helping the shelter down the street (Chicago Canine Rescue). The groomer is great. I have two older dogs and she let me come into the room with her to calm them down. My dogs refused to let them do their faces and so she gave me $5 off each dog. Their grooming prices are very reasonable, i think it's about $35-$45 for small dogs. read more

This is a fantastic business. My reasonably skitterish rescue dog (yorkie mix) is always returned to me with the cutest cuts she's ever received - and more importantly, relaxed and happy. The staff is excellent, friendly and helpful. I've found a permanent grooming go to in Chicago. read more

Wag! Wag! Wag! We love Earth Pups! More importantly our pup does too! Three years ago we rescued our girl, and she came with some issues, primarily separation anxiety. Because of this anxiety we were anxious to find a daycare that would be good for her. A home full of anxiety. We happened upon Earth Pups while searching for spots. Small dog only?!?! YESSSSS!!! Julie was so great with helping us with the transition into daycare, and suggested strategies to deal with her issues. Fast forward to the present, and our pup RUNS into daycare, and RACES to the back door to go play with her friends! The staff is the best and they really love the dogs, and give a full report if you so desire. The shop is also great for any needs, they even have frozen dog treats and marrow bones! We have boarded her overnight and were so pleased to know that when she got nervous the 24/7 staff member let her snuggle and calm down! How great is that!?!? We would highly recommend going to Earth Pups for a visit! read more

Earth Pups is amazing! My dog has stayed there several times and all were good experiences. The most recent time I boarded her there is why I am writing this review. While she was there, she got very sick. This happens with her time to time and because she is so small it can be dangerous. They went above and beyond to care for my dog. They took her to the vet, and called/emailed me with updates multiple times a day until I was able to get back. She had multiple staff members looking after her 24/7. They cared for my dog as if she were their own. You can't beat that. read more

Julie and her crew are absolutely awesome. They are ultra attention to detail and knows every dog's name. They also pay special attention if they have specific needs. Our little Maltese Lolo always enjoys his time at Earth Pups and we enjoy a piece of mind knowing that Lolo is in good hands. I highly recommend Earth Pups!! read more

Place is in need of remodeling. Playing area has loose wall protection where the dogs pee got underneath it. It is an infection control issue, I hope your dog will not get sick from poor maintenance and cleaning. Ask for infection control paperwork prior to bringing your dog in... read more

Let me start out by saying that the sole reason I joined Yelp was to rave about Earth Pups. I have a very neurotic Shih Tzu who, to put it gently, is not a fan of being groomed. After having a very bad experience with a groomer in the past, I thought I would never find anyone who would be able to deal with him and that I could trust. I came across Earth Pups on Yelp and decided to give it a try. I cannot say enough how wonderful Julie and her groomers have been. She is one of the nicest people I have ever met and is SO good with dogs. She takes the time to get to know each dog's personality and quirks and remembers them all! I have been to 3 groomers at Earth Pups over the past year and a half and have had excellent experiences each time. When I drop my dog off, Julie & the groomer who will be working on him always spend time trying to get him to feel comfortable. Sometimes this takes a little while, but they are very patient with him and won't take him into the grooming room until he is relaxed. When I come to pick him up, they always give me a full report and have given me helpful tips about what I can do at home to help de-stress him for future grooming. My dog is usually a hot mess by the time I take him to get groomed and always leaves Earth Pups looking adorable. The prices are comparable for the area, and I would rather pay a little extra to know my little monster is in good hands. read more

My dog is my baby and she loves it here! I know they're taking just as good care of her as I would. I use their doggy day care and boarding services, been very happy with both! Love that they only have small dogs there too. read more

I was so excited to take my pups to EarthPups because they have classes and daycare for small dogs (mine pups are tiny!). The front staff was very friendly, the place smelled and looked clean, and the groomer was very friendly and nice. However, when I got the pups back their haircut was only OK, there were many uneven areas. Also, their ears weren't plucked or their anal glands expressed (something I relish not having to do for once) - services I thought were provided with all groomings. Lastly, my little lady came back with a decent sized cut on her tail and some bruising. It looks like her tail got caught in something or shut in a door. Overall, it was ok. The pups will be going back to their regular groomers next time. read more

Earth Pups is a great place to socialize your small dog. All the dogs are 30 lbs or less and they have indoor/ outdoor free play access with a staff member monitoring at all times. The staff is really trusting and they truly care for your pup when they are there!! Highly recommend and I am very protective of my 4 legged baby. read more

I love the fact that Earth Pups only accepts dogs under 25 pounds. I have 3 small dogs and the interaction with large dogs at other facilities has always been a concern. My dogs had never been boarded and we needed a place to leave them while we attended our daughter's out of town wedding. We took them to day care there a couple of times and then an overnight visit while we were in town to prep them. One of my girls is a recent rescue and has some issues, but Julie's team was great in working with her and helping her be as comfortable as possible. It is great to know there is such a caring place where my dogs can be boarded safely and treated with love and respect. read more