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    The Barkery Bistro

    3.5 (31 reviews)
    Closed 10:00 am - 5:30 pm
    Updated 3 months ago

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    UPDATE as of 2/3/2026: The insanely bold owner Mishelle Shump has reached out to my vet office requesting my dogs medical records. I have never experienced anything like this in my life. To think your dog will be in the care of these money hungry people is very concerning. Instead of caring about the well being of an animal you are going above and beyond to try to avoid paying for the dogs vet bill. Please keep in mind we are talking about $143.23. These people are in desperate need of money which is why they are going above and beyond to try and protect themselves. They don't care about your pets and will not support you in any way that does not result in a profit for their little business. This should have been handled differently and professionally. My dog's dew claw was completely cut off during a grooming appointment at The Barkery Bistro on Augusta Street. When I picked my dog up, she was actively bleeding onto my sweatshirt. She was clearly in pain and distressed. Even after seeing her bleeding, they still charged me, only reducing the grooming fee by "half." It wasn't until I realized the severity of the injury and brought it to their attention later that they refunded that charge. I took my dog to the vet and consulted other groomers, all of whom expressed shock at the injury and how much pain my dog must have been in during the grooming. Instead of taking responsibility, the owners Mishelle Shunp and her son JJ Shump tried to pressure me into signing a mutual release. I told them I would not sign anything. I provided photos and vet documentation and requested reimbursement for the vet bills. Since then, they have gone completely silent and are refusing to reimburse me. This was not a minor accident. This was a serious injury, handled with zero accountability and zero respect. I would never trust this business with another animal and strongly warn others to think twice. I've also added the poorly written "mutual release" that they tried to get me to sign. DO NOT BRING YOUR PET TO THIS PLACE.

    Review

    In the review below that my mom Anne posted on google review. And the owner said that after reviewing the footage that the groomers said that they were running behind. No they did not tell me that. The guy working at the front desk did not say anything to me. And the groomer did not say that to me either. They were both behind the desk pulling out their phones and looking at the computer looking all confused like that my dog wasn't on their schedule but she was supposed to be. And also my dog was barking at the same time and there were dryers going off in the back ground so it was very hard to hear as well. But I'm positive that nobody said anything to me that they were running behind because if I heard that I would've been like oh ok no worries thanks for letting me know. Also if they were running behind, they should've texted us in advance so my dog didn't have to stay there for 3 hours. And that you said you put her on rotate because all of the groomers did not want to groom her, then why did you send us an email stating that you scheduled our dog with one of the groomers but actually didn't. My dog is the absolute sweetest girl and loves people so I know it's not her. Do not put this on me or my dog. And you should never put the blame on the customers and your son said that my dog was acting all crazy. Yes she was probably crazy because she was stuck in a crate for 2 hours. Way longer than she was supposed to be in there for. And he should not have said that. You guys did not call us with an update, we were all worried because usually it takes an hour. Not 3. This is unacceptable. Very poor communication on their end. And the fact that you blocked my mom and I says a lot.

    Jordan S.

    I had an awful experience getting my dog groomed here. I picked my dog up and she seemed fine, but when she was in the car I noticed that her nails were bleeding. Her nails were cut so short that she was bleeding. I was told on the phone that my Golden Retriever's groom would be $80 but when I paid it was $105. My poor 10 month old will probably be traumatized about going to the groomer now. I don't recommend.

    Many of the different treats they carry.
    Bobbi B.

    I love taking my fur baby here, they are so helpful and friendly. Their main focus is the "barkery" items they sell, but they also carry various pet supplies from food to leashes. They also have a groomer onsite as well. The treats they sell are made with all human grade ingredients and come in all shapes and sizes. Recently, they added frozen treats. This place is "pawsitivly" a great place to go!

    Uneven grooming on stomach

    Extremely disappointed with my dogs grooming today. Very uneven sections throughout his coat and was charged for services that I never requested. Was also charged a 'extra care' fee due to him being difficult during grooming and was asked if he had ever been groomed before. I have never been charged this fee when dealing with his prior groomer nor any negative comments on his behavior. Will not be going back and do not recommend.

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    12 years ago

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    28 days ago

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    3 years ago

    Great place. Loved the customer service and feel very comfortable with them taking care of our dog! Will keep coming back

    Business owner information

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    Michelle S.

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    5 years ago

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    4 years ago

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    5 years ago

    Look at google reviews before going to this place to get your dog groomed. JS....................

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    4 years ago

    Allyson and Abby are incredible. Customer service is above and beyond!!! Just let them know anything you need and it is done.

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    9 years ago

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    9 years ago

    I don't have a dog , used to have a dog; I love dogs. This bakery is the cutest place ever!

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    7 years ago

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    Ask the Community - The Barkery Bistro

    Review Highlights - The Barkery Bistro

    Glad they moved over to Augusta Road - so much easier to get in and out!

    Mentioned in 2 reviews

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    JJ's Cat & Dog Home Grooming Service

    JJ's Cat & Dog Home Grooming Service

    4.3
    (11 reviews)

    Totally unreliable! Had an appointment for my cat Marlee at 1 PM with JJ. I sent her a text in…read morewhich I said, "We're ready when you are," knowing from her that she had an appointment for grooming in Taylors at 11 am. I thought she may have finished early. Marlee hates grooming/baths like most cats. I already had her in a large carrier. Totally prepared my bathroom for grooming by 12:18 pm. I was blindsided when she said she was waiting on a delivery of fish and started suggesting alternative times she could come. She will never touch a hair on my cat(s) again. Beware: the lady is all about SELF, not customers.

    Pet grooming delivery service.... I highly recommend you give her a call. Fitch, 13 yr old Yorkie,…read moregot a new do without ever leaving the house and JJ did it perfect! I came across JJ's card at Bex coffee shop downtown and gave her a ring. Grooming delivered is absolutely worth the extra $10-15 bucks for Fitch to be comfortable and for my peace of mind for him to not potentially catch the dog flu or kennel cough that is popping up even though he is current on all of his vaccinations, including dog flu. This also saved me an hour worth of drive time to drop off and pick up! JJ was right on time, friendly, and great with Fitch. She asked me a few questions about what kind of hair cut we wanted and let me know all of the services that were included, then she set up shop and got right to it. Fitch liked her from the beginning and even let her pick him up. After grooming, JJ took a few minutes for play and treats... she understands and obliges the extra exhilaration after getting your hair done, lol. Check out our pics of a happy dog that just stepped out of the salon;) After referring JJ to my apartment community, I hope we have monthly grooming service opps for the building... how awesome would that be! Happy dog, happy mom!

    The Noble Dog Hotel

    The Noble Dog Hotel

    4.6
    (28 reviews)

    I stumbled upon an article in the Greenville News about this new luxury dog hotel opening. I…read moreimmediately rsvp'd for the opening and took my 2 dogs (one of which is diabetic and blind) to the grand opening event. I received a full tour of the facilities (including the spa) and all my questions were answered. What was most impressive to me is that when I informed them that my fur baby is diabetic and received insulin injections 2x daily, they didn't tell me they couldn't accommodate him. Several of the staff members are trained in administering insulin so I was immediately put at ease. The level of service and attention to detail received at Noble Dog Hotel far supersedes my expectations. The staff really does treat your pet as their own! My diabetic dog got sick while there and the staff offered to take him to the vet and checked on him all the while he was there. My other dog is a staffordshire pup with a TON of energy. They are very patient with him and I never feel uncomfortable with how he's handled. I highly recommend Noble Dog Hotel. It's a definite gem in Greenville!!

    Our two GSDs have been attending Noble Dog for baths & daycare since our youngest pup was a little…read moremore than a baby (she's almost 6). I appreciate that the groomers understand the GSD coats and have never attempted to cut their fur (that would be a mess). I always add the nail grind to their bath appointments and they've come home without any issue (due to their size, we've had groomers in the past be rough and hurt their legs). We also enjoy the option to drop them off for a half or full day of daycare--they are usually totally worn out after a 6 hour half day. I don't worry about them when they are at Noble Dog, but I do enjoy checking in on the cameras. I appreciate their updates when we pick them up at the end of the day, it is funny how social they can be when we are away!

    The Unleashed Dog Bar

    The Unleashed Dog Bar

    4.7
    (30 reviews)

    I can't give this place enough stars!…read more They are so amazing and attentive. After a very bad day at a different dog bar with our dog being attacked and targeted by other dogs we came here to let our dog get some energy out. Staff is so personable and happy to help out. Dogs are nice and our dog loved playing with everyone. The staff even stay outside with the dogs to ensure that everything goes smoothly. Highly highly recommend this place to everyone!

    If I have a "Hangout Spot" in Greenville, this is it. What's better than being able to enjoy a beer…read morewith your furry pals? Unleashed is the only bar of its kind in the area, and it does a good job with what it has! There is a small inside seating area with access to the bar as well as a larger outdoor area for pups to play. You order your beer/wine/spritzer (no liquor here) through a little window from outside. They usually have a rotating draft list of 10 or so beers and a few standard and domestic beers in cans. Unleashed has TVs outside and will usually be playing sports. They also have Trivia and Bingo nights during the week. But really, when there are dogs running around and playing, who needs any other entertainment? The owners and employees are great people with big hearts for man's best friend. They are attentive, making sure water bowls are refilled and often pick up the poop that owners may have missed. Most of the people who visit Unleashed are regulars and are very responsible about their dogs. You can also come if you don't have a dog! So everyone should go. You have no excuse. Unless you're not a dog person, and if that's the case, are you really a person at all?

    The Barkery Bistro - petstore - Updated August 2026

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