Thought it was a good idea to get my septic tank pumped after 10+ years of letting it go. Looked…read morearound for a local company & found a number of excellent reviews for Neuse River Septic. Joe Herbert, the owner & his wife did a fantastic job cleaning out my very full & nasty tank. Price was very fair & reasonable. Plus he gave me a brief education on how to take care of my tank between pumping. I highly recommend their business.

Called Joe due to the great reviews and we were not disappointed. He was prompt, reasonable and…read moreinformative. I highly recommend him.

After submitting my inquiry on Yelp over the weekend, I was surprised to receive a response from…read morethe company within an hour. I called to set up my appointment, and the customer service rep was friendly and able to schedule me for a date and time that fit perfectly with my availability. They arrived promptly, quickly located my septic tank, and--even after mentioning that this was one of the most "challenging" clogs they'd seen in a while--they still had everything cleared within an hour. My septic system is now working like new! No more slow toilet flushes or gurgling noises from the pipes. I was quoted a reasonable price--nowhere near what it would have cost if my septic system had failed. I highly recommend Dump and Pump Septic!

We had an exceptional experience with Wayne & Tyson today! I've been a homeowner for several years,…read moreand have owned two homes with septic tanks without knowing anything about them or how they work, but I've been in my current home for 2+ years, and knowing I had neighbors with overflow/ backup issues, I figured it was time for a pump. Scheduling was extremely easy and even though I was calling right before a holiday weekend, they got me on the schedule immediately. Their pricing was also very reasonable AND they had a 25% off coupon for new customers. SOLD. Wayne and Tyson showed up earlier than expected, which was wonderful, and got straight to work. I do have an exposed "lid" and (knowing zero about septic) I believed that was where it would be pumped from, but to my dismay they informed me we will needed to locate and dig up the other lid. I'm a woman home alone, panicking thinking "how are we going to find this?" - well, fortunately, experts came with the package! Wayne located my actual lid within 30 seconds of just probing the ground, and Tyson had it dug up within minutes!! The actual pumping process was very quick, and they replaced the lid and filled the hole back in, good as new. These guys are prompt, efficient, professional, and genuinely seemed to care about the service they were providing. I am still no septic expert, but now I know one!

I'd heard they were good and asked for a bid on a new field. Corey and crew came out soon after to…read moresee my property and evaluate what they needed to do. No other companies did this. They answered all questions thoroughly, and in a way that I could understand. To make a long story short, I did end up going with them and couldn't be happier. They went above and beyond even moving some pavers that I needed out of the way before they started the job. It ended up taking two days versus three to complete it. Any questions I had during the process were answered very quickly either by text or by phone. I almost wish I had another field to put in because it was such a pleasure working with them.

The company responded quickly to my telephone call and was on time for an initial assessment of my…read moredrainfield issue. Once scheduled, the work was completed in one day which was pretty impressive given the need to excavate and replace the drainfield piping and bed. Bart and his team were very competent and happy to explain the job. The billing was spot on the reasonable estimate so no surprises there. I recommend this company to homeowners needing pumping, system component replacement and problem assessment.

They were very responsive and super courteous and informative. They explained the problem very…read morewell and answered all of the questions. Michael and Chase were phenomenal. We recommend this company all the way around!

Jeff and Adam were efficient and explained everything they were doing. They located and replaced a…read moredrainage line clogged by roots, resealed the manifold and verified the system was operating as intended. They were honest and knowledgeable. Would recommend to anyone with septic issues.

Will Fuller made a very large repair at one of our houses. Unfortunately it was not done…read morecorrectly and the pipe that he replaced failed and we now need to make another 3k repair. Will was very responsive and quick to follow up when he wanted to get paid but when it came time to make good on his repair he was unprofessional and non responsive. This is a company that you should stay very far away from. Lots of drama just to get what you paid for. Will never offered to help us with this issue nor to make any type of refund. Pictures and receipts for the additional repair were shared with Fuller Services.

I called this company yesterday and scheduled an appointment for today. My expansion tank and…read morepressure valve were done. Daniel called and told me he was on the way. He and his partner arrived, diagnosed the problem, and fixed it within an hour. Daniel is a professional...Professional service at its best. Highly recommend and will use again.

DO NOT HIRE THIS COMPANY!!! After a yearly service inspection, they told me my circulation pump was…read moreout. After asking for an invoice, I waited several weeks before they gave me a price. I then asked for an itemized invoice, which I never got. After waiting a couple more weeks, I agreed to the invoice expecting it to be an all day type of project. They came and went in less than an hour and charged me over $1600. After multiple phone calls to the company I was told they are not allowed to give itemized receipt but one of the receptionist stated verbally I payed 1000 for the pump and 500 for service including travel. I attempted to speak to the owner of the company who was immediately hostile and refused to send me any type of itemized invoice or receipt for the pump. At the end of the day, I trusted these people to do their job which eventually they did and my system is working. But if you refuse to send an itemized invoice, clearly you're hiding something from your customers.

I called for a service call in the morning when my septic light came on. I was given a two hour…read morewindow that they would arrive that same day in the afternoon. I was impressed that they arrived within that short window. The two people that arrived were very polite. They quickly diagnosed a faulty electrical module. They were able to make the repair with the same part they had with them. From the people in the office to the 2 people who made the repair, they were all great!

Outstanding, professional, thorough, patient, professional and honest. The quality and value are…read moreoutstanding. The last service that I used did not clean both of the tanks. Marlon stated that we should clean both tanks of which I was not aware of that needed to be done. He took the time did both tanks and we could not be happier. We have actually deleted the other two companies and will only work with Victory Septic Services moving forward. Highly recommend Victory Septic!!!!!

First time ever having to request septic services and glad I called Victory. Coming from the "city…read moreservices" world, I had no idea what was required. Marlon was professional but also great at providing information to make sure I understood what was being done and what I should be doing in the future. He provided photos to document his work which was the assurance of his excellent service. He made the first time process easy and trustworthy. I highly recommend.

Professional and thorough. He was on time and efficient. Would recommend for septic system needsread more

I Scheduled service and they "no showed" twice with little to no follow up. Things happen, but…read morewhen I rearrange my Saturday to accommodate you not showing the prior day, it is a hard no for me.

This service has been lower than terrible. We hired this company do perform 2 inspections more than…read morea week ago. I paid for both services and never received the inspection. I have texted them several times and left several voice messages and still have not received the report. Long story short they took my money, are not responding to my texts or phone calls and did not perform the service.

They were on time (almost to the minute from the time he called to say they were on the way)…read more Super nice folks to work with and didn't try to sell up more than was needed. They stayed with the original estimate of $325. I would definitely use again and recommend to others.