Brian called to make sure the time he was coming was ok. He did a great job of explaining the work…read morehe was doing. His work is excellent, and a bargain compared to other quotes. L. Thomas

The travertine floors in our kitchen, living and dining areas hadn't been professionally cleaned…read morefor ten years. it's an understatement to say that they were filthy. As that happen over time, it went unnoticed until I got fed up with the kitchen and tried cleaning that area myself. Bad idea. Then I looked under the large area rug at the pristine tile there. Brian to the rescue. He spent 6+ hours cleaning tile, fixing grout and sealing the entire 860 sq ft....and he moved the furniture and rugs himself. It looks like new and is gorgeous!! iwe love the floor again. His price was much less than the other quotes we had, too. We will have him back in a few years (not 10) to do it again. We highly recommend him! Barbara & Ernie Callahan

Eric Davis and team of Hill Country Stone Care did an excellent job resurfacing the granite in our…read morekitchen and the marble in our bathroom. He also addressed grout and caulking in all bathrooms. His work was prompt, friendly, professional, detail-oriented, and cost-competitive. We were very pleased with the results and would confidently recommend his services.

Our master shower grout needed some repair and sealer and thanks to the professionals at Hill…read moreCounty Stone Care it looks 100% better. They were super helpful and knowledgeable and were great to work with, and they are priced right. My husband and I are so impressed with the work, we will definitely call them again if we need grout work done.

The team who provided the service were professional, helpful and most importantly, arrived on time!…read more They left when they estimated they would finish. I appreciated the intructions for after care, too. My first consult was virtual and I was really nervous; but it went well. There were two team members who worked at my home andy they were awesome. I love that I have payment options through Zelle. My floors look brand new. Excellent customer service from beginning to end.

Showed up on time and did an excellent job cleaning the grout. Replaced grout where needed and…read moreeverything was done that was promised. Cleaned up the area and left grout cleaner for future use. Would definitely use again.

William and the crew at Austin Clean Spaces did an amazing job cleaning two antique Middle Eastern…read morerugs on which my kitty left her "displeasure" with me and my husband. My husband inherited the rugs, so he was not happy with kitty. William was thoroughly communicative with me--asked me about kitty's "displeasure," sizes of the rugs, rug fibers (wool or silk), estimated age of rugs, and other details pertaining to the rugs. The estimate was reasonable and affordable; he charge the exact price of the quote. My husband was very impressed with the results; he can be a difficult, exacting customer. Thanks to William and Austin Clean Spaces, peace has been restored in our house.

Austin Clean Spaces did an amazing job on my charcoal colored wool rugs. They asked about any…read morestains, etc. so they could used the right products to clean. They picked up and returned the rugs. It's very nice to have clean rugs in the house. The price was a great value too! Thanks

Friendly, careful with our furniture. Reasonably priced. 85…read morecharacters so I love chocolate.

Great, friendly service! Cleaned entire upstairs and got stains out that I didn't think would come…read moreout. Highly recommend!

Oh my goodness. You would think I have brand new tile floors. They are beautiful. I only wish I had…read moredone this years ago. The owner and her crew were remarkable. Totally professional and dedicated to excel. I highly recommend these folks to get your tile sparkling like new. Ann T,

They have done a wonderful job making our floors look brand new! I've used them twice over the…read moreyears and have always had a wonderful experience. Highly recommend!

First time I used them they didn't come at their scheduled time. I took off work for nothing, had…read moreto call them for them to tell me it would be at a later time and they would call me. They came. the guy apologized. was nice. It wasn't really expensive, 150 for 3bd/living room. Carpet wasn't even bad we just needed receipt saying it got done. 6 months later when it was time for a move out carpet clean. I called. Made the appointment, confirmed # & address. then the lady texted me the day of saying instead of 10am were coming at 4pm, I responded saying it was ok. Luckily I didn't have solid plans but turn around and they didn't even come at 4 I called at 445. Nobody answered. I texted nobody responded. So I'm trying to call somebody else cause carpet still needed to be done & she calls me back around 5 I don't answer and I tell my husband to call & talk to them because yal know I'm killeen everything stops at 5pm.. so she tells my husband we told the tech we were in TN & when they showed up we sent her tech packing. Clearly they had wrong address & number some kind of way even though she was texting me. They aren't professional & I wouldn't recommend. A lot of time wasted because of these ppl. Had to reschedule move out inspection and everything.

I wouldn't recommend this company to any one who actually wants clean carpets. When I called to…read moreschedule Dean was very friendly and got a technician to come out the same day to clean my carpets. Noel came and was very friendly and on time. However, he made the comment that he couldn't really get the carpets clean, and that proved to be the case. He was in and out of there very quickly- less than an hour of cleaning, and he was done. We've had carpets cleaned yearly in a home 600 sq feet smaller than this one, and they took around 2-3 hours to do those carpets, and they came out perfect every time. This job was so poorly performed that you couldn't even tell they had been cleaned. They had told me they also clean baseboards and window sills as part of their steam cleaning process- well these pictures will show that they absolutely didn't clean any of those during their cleaning. I was renting and had to go back and re-clean the carpets myself (which took me 4 hours) because I couldn't get our deposit back due to the poor work this company did. We had pet frogs and the corner where their terrarium was had about 6 dead crickets left on the floor AFTER chem dry finished cleaning these carpets. When I called to request a refund, Dean was again very nice to me, and listened to my concerns, and then later I was called by the rudest lady I've ever spoken to on the phone, who claimed to be the owner of chem-Dry. I didn't catch her name, due to the volume and tone of which she was speaking to me. The first sentence out of her mouth, after confirming who I was, was to say "what kind of game are you playing here." I explained my confusion- then she said the carpets were cleaned and I was basically lying. She also told me to stop talking and listen to her before I ever had a chance to say anything to her at all about my situation. She threatened me to NOT post my review because "you need to be very careful what you say about my company- we've been doing this for 32 years!"First off, you shouldn't have to threaten customers to NOT post a review. She then called my property management company to yell at them and say "Who are you to tell me when carpets are clean or not!" This owner completely lacks any class or professionalism you'd expect when dealing with a business. Before requesting a refund, which I was denied, I had requested they come redo the heavy traffic patterns in the carpet, but they refused. Horrible service, Horrible company, and I can't believe they are in business! I have picture proof that my Bissell ProHeat cleaned FAR superior to Chem Dry! If I could figure out how to post the pictures on here I would! Like I said I wouldn't and won't recommend them to anyone. They use to be preferred by the property management that we go through, but within the past year, they have decided this company does HORRIBLE work and no longer recommends them to ANYONE! That's making a statement. The property management apologized to me that I received old paperwork that had recommended them because they definitely do NOT recommend them.

Oxi Fresh did some things very well and some things not so much…read more Positives: Responsiveness to my request for a quote. I spoke to someone on the phone who was able to provide me with a quote immediately. Scheduling was easy and they were able to get out to my house the very next day. The service provider who came to my house was very friendly and was patient with and kind to my dogs. Not as positive: The service was quoted at about 3 hours for my 3 rooms, but the provider was only at my house for about an hour and 45 minutes. Some of that time included filling his large containers and mixing the solution in my sink. I only bring up the time, because I feel like the service provided was only about 60% of what I expected as well. The service provider asked me about any specific areas of concern and I pointed out a few spots our foster puppy peed on. He assured me they would be easily cleaned and rendered odor free after their odor trapping crystal cleaning process. However, this was not the case. The whole job seemed more cosmetic than deep clean. If you're looking for someone to freshen up your carpets by making them look better, then Oxi Fresh will do that. For the most part, the carpets smelled good for a day or two as well. If you're looking for a deep clean or pet odor removing service, then look elsewhere.

Fast, fantastic carpet cleaning!! I was in a bind and they came out the same day!…read more Peter, the owner, could not have been nicer, more knowledgeable or have done a better job on my carpets!! They use a very safe, harmless product that was nearly dry when he left! If the carpets didn't come clean, I was mentally prepared to change the flooring. But Peter saved the day!! You really won't find a better company to work with that will do a better job and reasonably priced!!

Absolutely do not walk into their store. You will be disappointed with their unprofessional…read morebehavior throughout your needs. They lie about the money. They do not help with picking the product. They do not clean up the dust after they install the product. You WILL BE DISAPPOINTED with the entire process!!

The customer service is subpar and nonexistent. Several calls to Syble for my bid are answered with…read moreexcuses as to why it's not down. Asked Friday for an adjusted bid, call Tuesday wondering where it is, more excuses and promises of the bid in 1 day! Call just now and she went home and won't be back until Monday. Why would you leave early on Friday with things in your inbox or promises still not completed. What a shame!