Monica !! Above a beyond customer service!! super friendly…read moreand helpful and overall knowledgeable of her inventory

If You Wanna Get Robbed, This Is the Spot…read more I genuinely cannot believe this experience. They Took My Money, That's About It I purchased brake pads online, received a confirmation number, an invoice, pickup instructions, and was charged $66.44. The money was removed from my account. I have the receipt. I have the barcode. I have the order number. I even have the return instructions listed at the bottom. Turns out I didn't need the brake pads anymore. No problem, right? I figured I'd simply pick them up and immediately return them. Wrong. When I went to the store, the assistant manager refused to give me the part. He said the order was "processing" and "on hold" and then proceeded to say that we never bought it -- despite me showing the confirmation number, invoice, barcode, and proof that the money was already taken from my bank account. His response? "Yeah, that doesn't mean anything. You need to speak to a store manager." Professional Money Collectors, Amateur Problem Solvers I'm sorry... what? Since when does picking up and returning an item require a STORE MANAGER? What kind of business model makes a basic pickup and return so complicated that management needs to be summoned like we're authorizing a merger? And the best part? It was the ASSISTANT MANAGER giving us a hard time. So let me get this straight: You took my money. You confirmed my order. You sent pickup instructions. But now I can't get the item, and I also can't return it -- unless the store manager personally blesses the transaction? Should I bring the CEO next time? Do y'all need my Social Security number too? Should I file paperwork with the federal government? Get a presidential pardon before I'm allowed to process a refund? At this point we paid for brake pads we weren't allowed to receive and weren't allowed to return. That's not a "processing delay." That's absurd. If an assistant manager cannot handle a basic pickup and return with clear documentation and payment confirmation, that raises serious questions about competency and training. We walked out without the part and without our money. That's not customer service -- that's a circus. Fix your systems. Train your staff. And maybe empower your management to process a simple transaction without requiring an executive summit. Unbelievable. They Took My Money and Told Me It 'Doesn't Mean Anything Man I love getting robbed, I can't wait to shop here again just so I can get my money taken away from me Keep playing with me like I don't come with consequences Y'all testing me like I don't know how to escalate Keep testing me... I promise I'm one inconvenience away from becoming a different person

Man! Soooo easy and convenient! 1 - easy parking on a weekday. 2- called to ask a question and they…read moreanswered prompt and polite! 3- arrived and was helped faster than expected! Super knowledgeable and effective! See you next FOB battery!

Beyond grateful for the help I received just now from this business. My car showed the battery icon…read moreand instead of running my errands I thought to try this business. I have gone here before for my key fob but not for my car battery. I walked in and the gentleman at the counter immediately helped me and confirmed my battery would need replacement. He quickly found the battery I needed and sent out another co-worker to start the installation. And once we were done at the register he went to help with installation. I was out of there in 20 mins and my car started! I should have got their names but I was in a slight state of panic I didn't ask or look. If the manager or owners of this business is reviewing this please know that the two guys working on this date and around this time (because I immediately came home and wrote this review) are top notch and deserve any bit of reward they can receive. Get them really great lunch or more! Thank you!!!! Customer service goes a long way and I am grateful.

Absolutely amazing! Found this father and son team on Craigslist, and their service of my old Yale…read moreforklift battery was very quick and about half of what a new replacement would cost, and was delivered with warranty and new paint! Further, José went way out of his way to expedite the process, arranged for another forklift to facilitate removal and installation, and I couldn't be happier. I wish I could give more stars! Excellent communication, busted his butt to provide a timely solution at a very competitive price, and great to work with. Got battery issues? Call these guys, you'll be glad you did.

I work for a company that only has 1 forklift and 1 of the battery cells shorted out. We needed…read morehelp fast! I called around and everyone referred these guys for great service and repair. Jose is straight to the point, provides options, explains everything in detail and sticks to his word. Honest with no hidden fees. Highly recommend for any forklift, battery or charger service!

Highly recommend Battery Roadie! They gave me a quote and said they would be out in 30-35 minutes…read more 32 minutes later, Mike arrived and very quickly replaced my worn out battery with a new battery and the car started right up. Price matched the quoted price. Totally happy and definitely recommend this company.

This went very well. Fast easy piece of cake. Good service. I'm not sure if I will need another…read morebattery on my BMW but I know who gets the call it's Battery Roadie. Thanks !!!!

Scam "Refurbished " battery we paid $1900 for lasted less…read morethan 2 weeks, less than 400 miles. Battery completely dead - since it had been only 2 weeks we asked for refund and we only got $919 back This is not an honest business

Great business. Appreciated KC's professionalism and knowledge. My Camry has over 200k and it's…read morerecommended to replace the hybrid battery after 100k. KC ran a diagnostic and not only determined that my battery was fine, but found that my rear backup light was out. If I ever need to replace my battery I'm definitely coming back.

It's 340 pm in SF, raining hard and my car decides to stall about a quarter mile from the bay…read morebridge. I limp it over to the shoulder and started looking for tow drivers. Jay at On Call Tow got back to me immediately and in about 35 mins my car was on his truck and I was sitting in the front seat. Jay was calm, polite, professional, punctual and SAFE. Jay got my car to the service department in the east bay right on time. Due to Jays prompt response and pick up, I was out of danger and had the situation handled within an hour and a half. From stalled on the freeway to car being at the service shop and me being home in 90 mins??! Unheard of right?? I'm definitely saving Jays number for future needs and I HIGHLY RECOMMEND this company to you if you're in need. (Also very fair pricing) Thanks again Jay

Jarrell is amazing! From my initial phone call I knew I was in good hands. He was very friendly,…read moreprofessional and ready to take care of the car. He arrived as quickly as he could and gave ETA while enroute.. My car was involved in a hit & run and it also damaged other cars. He was very respectful to and for all parties involved. He is worth every penny he charges.

Great Deal and Customer Service! Grand Opening Deal, $1.99 for watch battery replacement! Can't…read morebeat That. Definitely recommend this place!

From the owner: Battery Saver™ offers a line of computer controlled vehicle battery chargers, maintainers, and…read moretesters. We provide effective solutions for Automotive charging needs as well as Marine environments, Golf Carts, Industrial Equipment, Motorcycles, ATVs, Motorhomes, RV's, Snowmobiles, and just about any application where Lead Acid type batteries are involved.

I came in around 5:30pm on a Sunday to get my battery and alternator tested. Angelo helped me right…read moreaway, ran the test quickly, and confirmed my battery needed replacing. He walked me through the options, grabbed the one I chose, and swapped it out promptly. While I was there I also realized one headlight was out. Angelo had Mohamed help me find what I needed, and then Angelo stepped back in to help install the headlights once he finished with another customer. Super efficient, professional, and genuinely helpful. I really appreciated the teamwork.

Phil was extremely helpful to my family when getting a new car battery. Much appreciated.read more