East Side Mario's is the type of place that we've all been to, but does anybody really like it? I mean really like it? I assume not. But you know what? Sometimes you're in the mood for a lot of food at a reasonable price, and East Side Mario's certainly succeeds in that regard. I mean, we had just been seated when we were presented with two sizeable dinner rolls and a dish of butter. Like, we'd been in our seats for all of 10 seconds when this happened! And those rolls are admittedly quite tasty. They're freshly-made and piping hot, and the subtle garlic flavor does enhance them considerably. We also received two salads, one garden and one Caesar, and both of them were pretty decent, although the garden was underdressed and the Caesar was overdressed. Go figure. For my main, I decided to keep it simple, so I went with the Mario's Spaghetti & Meatballs ("Six delizioso meatballs nestled on top of Mario's Signature Tomato sauce"). It arrived a short time later and I'll admit the presentation (or lack thereof) was an immediate turn-off, as the dish was presented without any finesse or care that I could see (i.e. it was a bowl of pasta with a bunch of sauce and meatballs dropped on top). It tasted exactly how I thought it might, as though the tomato sauce came out of a can and the meatballs were cooked from frozen. I will admit, however, that the pasta was cooked surprisingly well, so I didn't entirely hate the experience of eating this dish. It reminded me of the kind of sub-gourmet pasta dishes I used to eat and enjoy as a kid. Will I return to East Side Mario's anytime soon? Unlikely. But it is nice knowing it's there. read more

East Side Mario's - Complimentary bread and butter. - Italian Near Me - Mississauga, Ontario

See all

Easily the worst east side marios I've ever been to From the beginning we were made to wait 10min before someone came to talk to us Then our "unlimited salad and soup" was only given once to us because apparently the staff is too busy chatting with one another than to take any interest in the patrons Our waitress seemed good to begin with but then disappeared I had to get up and walk over to ask for an update Our food took over FORTY MINUTES to come out!! We were with our 2yr old daughter and apparently this made no difference to them This is absolutely unacceptable and ridiculous AVOID AT ALL COSTS I would recommend retraining all staff in customer service. I'm still waiting for my food as I write this and after 40min have not been given any water... As an aside...at 630pm on a Tuesday they ran out of fries and chicken parm...what is happening here?? read more

Came here at lunch with my coworkers and the place was dead! I was quite surprised. We had made reservations thinking it would be busier with company Christmas lunches and the like but apparently not. Despite the fact of it being dead and having reservations, it still took a while for us to be seated. It was as if they weren't even expecting us. The food is typical if every other ESM's I've been to... good but not great. Service was incredibly slow considering we were the only souls in the joint. Overall, not a great experience and I doubt I would come back to this location. read more

East Side Mario's - Linguine Chicken Tetrazzini - Italian Near Me - Mississauga, Ontario

I had a wonderful time at East Side Mario's. It's conveniently located and can't be missed as it's so easy to spot it even from a distance. The appetizers are amazing. I could just eat them all. I loved the mozzarella sticks. You simply can't stop at just one. They're served hot, fresh and they're super cheesy (yes please!). I also liked the cauliflower pizza. It was my first time trying an AYCE pastas because I usually go to sushi for AYCE. But it was a nice change! (Wednesday's are all you can eat pasta). I'm sure kids would love it even more here and it'll be super easy to please them. If you do end up trying it out, please do me a favour and try the brownie. It was amazing! The staff were super friendly, energetic and welcoming. Overall, it was a great experience. Another bonus is that they have a patio and it makes for a chill night out on a hot summer day. From the patio, you can also get a view of the road. read more

See all

My rating is 3.5 stars. A few weeks ago, our team had our regular eat-out Friday lunch ritual. My manager was on a business trip and asked me to lead this lunch. I did. There were five of us. It was the last lunch with my two students, for it was their last day with the company. We had two other colleagues join us. This East Side Marios is roughly a ten-minute drive from my workplace. I didn't realize that there was a Costco behind this restaurant until one of my students had mentioned it. It's funny that she knew that there was a Costco. Ask her where she lives and she has a difficult time (don't ask). The restaurant is modern when you walk in. I don't often frequent East Side Marios. I simply know the one in Markham and rarely visit it these days. I ordered a Diet Coke and water. I got a lemon wedge with the latter. I also got the lunch size version of chicken tetrazzini I liked the warm bread that you get. Slather butter on it and it's yummy. I ended up being the bread carver for a bit. My chicken tetrazzini was good. My only complaint was that it was too small. I was still hungry that I ended up eating more bread, which I rarely do. I wasn't the only one eating the bread. Eventually, all five of us polished the bread off and ordered even more! I would sooner get the regular size! It was a nice, casual, leisurely lunch with colleagues. Perhaps it was good that my manager wasn't there that day. We spent two hours chatting and eating! (201). read more

East Side Mario's - I ordered a Diet Pepsi and got water with a lemon wedge in addition! - Italian Near Me - Mississauga, Ontario

See all

Today just decided to have only soup all you can eat After we finish the soup in 5 min, they told us that the soup we have to wait for another 10 min and it's past 10 min and here we are waiting for another soup. No restaurant should have to wait for soup. I understand strategy but it's not necessary acceptable if they should have told us. read more

A friend and I were looking for soup on a windy spring evening. On a budget we ended up here. A pizza and add ons of a salad and the soup with generous helps of freshly grated parmesan, we were full. The place was packed and we had to wait on a weekday evening. It's nicely done, lot of place to sit, and absolutely delightful servers. Got the four meat pizza, was freshly baked, have had better but was not bad. The Cesar salad and the tomato soup are the stars here and it's bottomless, so are some of the drinks!! read more

Service was slow, even though they were not busy at all. Staff poorly dressed. Ambiance dull and run down. Several fruit flies buzzing around our heads. The bacon pasta was way over salted, to the point one could not eat. We were served 2 beers, one filled to the brim, the other 3 inches below the brim. My pasta was okay, but no better than frozen stouffers. Not sure what their pizza is like. But I won't be returning to find out. Had stomach cramps an hour after eating. read more

This place is incredibly slow and the food is only meh. Our server repeatedly ignored us. I get it was busy and he was working "alone" but please do not seat a family with a young child in a corner and ignore them. This is getting too ridiculous. The manager should be ashamed of themselves. Who understaffs their restaurant by this much during the holiday season when people are off? They kept telling us how hot the plates were but they left them sitting under the heat lamp for a long time before bringing us our food which is why the plates were so hot... This is a horrible experience even for a chain. read more

Okay so I'm super disappointed to have to rate this place so low because when they were still around in Montreal this was my go to restaurant on my birthday. One of my favourite things about east side Mario's is the unlimited salad and breadstick you get with pretty much any main course, this visit that was about the only good thing we got to eat. I ordered a simple pesto pasta which was just okay and very bland in taste, however my sister and her friend got the veal parm. And to our surprise when we cut into the "veal " cutlet it ended up being chicken. Beyond disappointed with that we barley ate any of our actual meals ended up packing it up and giving it the the homeless along the way back to the hotel Come in for the unlimited salad and take you main in a to go box, that's the only way I'd be back here read more

The service has always been lacking each time we've come here but tonight was extra bad. We were seated at a table underneath lights that weren't working, so we were half in the dark. It took 5 minutes to get anyone to acknowledge we were sitting there, and then another 5 to get drinks. Then someone came over and said our server had another table and she needed "5 to 6 minutes". It seemed like everyone was going everywhere, and no one had any idea what they should be doing. My husband had to flag someone down (after he was ignored by 2 others) to get a refill. They plunked our bland, overpriced food and forgot about us. I'm not sure why we keep coming back! read more

First time trying it all l can say is it was worth it But that being said it's diffidently not my go to spot since, They can be a little out of my budget lol. read more

Unfortunately the food was very bland and tasted like my 12 year old brother could have made it for me. There were also lots of flies while eating. read more

I went to East side marios at the dundas location and the manager and all the staff were super warm and friendly! I made a large order for takeout and was disappointed that there was an error in my order and so I called the store directly in hopes to resolve the issue The manager her name was Renee she came on the phone and asked how she could help, it was around 8:30 in the evening and I wasnt sure if anything could be done so I was very surprised when she offered to send an uber to my house to personally rectify the missing item in my order, she went above and beyond to make sure my order was correct and thats why in my opinion this restaurant deserves 5 stars for their quality and excellent customer service! read more

Ate here Friday for lunch. Wow, I'm always so full after eating at esm. Tomato soup is great, put lots of cheese and pepper with the bread and butter dipped in is delish. Chicken parm sliders are a must. Nice soft bread and crunchy meat with some nice sauce. Chicken fettuccini was average but tasty when I put tons of chilli peppers and mix it all around. Lots of leftovers for dinner so the value is great, almost unbeatable. Happy hour 3 to 5 here I come half off apps is my fave. Can't wait. Service was average. read more

Oh boy, I'm just going to jump right into it... PROS -great space -love the furnishing and décor -bright and colourful -each table was nicely lit -server was absolutely lovely - very polite CONS -service was dreadful and unbelievably slow -waited 15-20 mins for the menu and water -waited another 10-15 minutes for our order -waited an additional 45-50 mins to get our food -only 1 server on the floor -"Hell's Kitchen Chicken" was good, definitely spicy but delicious - veggies on the other hand needed a lot of seasoning Nope, nope, nope! Not coming back here I'll stick to the Heartland location, thank you very much. read more

East Side Mario's - Hell's Kitchen Chicken - asked for the sauce on the side since the dish was pretty spicy - Italian Near Me - Mississauga, Ontario

I am usually a fan of east side mario's, however this location was definitely a turn off. Where do I start? I guess I will start with the service. We stood waiting to be seated for a while I mean the waitress saw us, smiled and continued on. I guess she wasn't designated to seat us, because the waiter sat us. We needed the gluten free menu so that was another wait took our waitress about 5-10 mins to see us. All in all I am not impressed with the wait times. It took us a while hour to actually get what we ordered. Our waitress was friendly and polite but I ordered a medium cooked steak, about half and inch in thickness. My steak came out rare, so what was the hour wait for? I usually go to the Milton location when I visit my family and that is by far the better east side of the 2 u have been too. The only thing I liked was the atmosphere of this place. Lighting was great and deco/designs were vibrant and lively. read more

See all

$12.99 include pasts, bread and soup, good price, although the fettuccine alfredo is so so. Good for friends gathering. read more

See all

Who doesn't love East Side Marios? All you can eat bread and salad with almost everything on the menu? Yes please!! Came here tonight for date night, this location is BRAND NEW, just opened recently. At a prime location of dixie and dundas, easy to get to and the only location in this part of Mississauga. Our server was great, we didn't catch his name but he was super friendly, helpful and quick. He explained that this location is the "corporate location" and that they will always be the first location to test new menu items. The restaurant is not too large, but plenty of seating room. The washrooms are a tad small but very nice. There is also a takeout section where you can purchase food to go. I ordered the Broccoli, parmesean penne with chicken, which was delicious! The portion size was a bit big but much much smaller than most of the pasta items on the menu. It was fantastic! We didn't buy any appetizers as the All you can eat bread and salad is more than enough! Love this location, will definitely be back! 5/5 read more

East Side Mario's - Broccoli, tomato parmesean cheese baked penne with chicken... Noms! - Italian Near Me - Mississauga, Ontario

Checked out the new ESM Location on Dundas ! Pretty nice set up and decor . The bathrooms play a learn Italian while you visit the stall mix tape , lol pretty funny .. Typical Marios food no complaints . The waitress was very friendly and service was decent . All in all I was full in the end and happy with service . And that's what makes you wanting to come back ! Check em out for sure if you want a franchise style restaurant ! read more

East Side Mario's - Italian Near Me - Mississauga, Ontario

Why on earth am I here again. No amount of free bread can fix the deficit this chain has when it comes to customer service. The didn't have high chairs, took 15 minutes to be seen by a server and food came out cold. It's pasta... I would be happy getting what I paid for here but I can't even say we got that. Go anywhere else. Anywhere. read more

Ok so yes..its a chain restaurant. Yes its "italian" it's the Canadian olive garden. But you know what? It's very decent. Food is good for what the value is. Service is great. Attentive staff and knowledgeable. Look it's not a overpriced Italian restaurant ( I dont like. Italian restaurants) you get alot for what you pay. Also unlimited soup salad and bread.. yeah..great place for family and you wont break the bank. I love the specials that they have. Wednesday..all you can eat pasta....mmm carbo load.. great place for a quick Italian fix. read more

Haven't been to East Side Mario's in years and years so we decided to go here for our sons Confirmation dinner. I ordered the double bacon Carbonara, my wife ordered the lasagna, son ordered the pepperoni pizza as did the mother in law. Father in law ordered the braised beef with fries. They enjoyed the pizza for the most part, felt like the dough was the star of the show as he had hardly any cheese. My wife did not enjoy the Lasagna, she said it was extremely creamy as if they had put spinach dip inside, that was all she could taste and it wasn't her cup of tea. My father in law was okay with his sandwich, didn't care for the fries. Then you come to me, the double bacon Carbonara was horrid. The bacon was scarce(I'd hate to see regular bacon Carbonara)and it tasted rather burned(the bacon in the Caesar salad was the same). It was a very disappointing meal overall and we would NEVER return and waste money on it. I guess some people like this sort of place, but I for one don't recommend it at all. Small portions for the money paid. read more

Very great experience!! I normally don't like chain restaurants but after a friend brought me here I have changed my mind.... the service was excellent and the employees really made the experience memorable. Even with the downsized menu there were still lots of options and even a great promotion! But the friendly staff really made the experience for our group. read more

I ordered the Italian pasta for two $29.99 with sausage and I added meatballs to both pastas but did not get any meatballs. I was there in person and picked it up. I called to advise my order was wrong and at first the girl offered me $5.00 credit. This was unacceptable cause it cost more than $5.00. Finally they said I could get a $20 credit but they would have to call tomorrow cause the call centre was closed for tonight. This is crazy, I just spent a lot of money and not happy with my food. I used. $25.00 gift card and I spent about $27.00 on my debit. This is horrible service and I Hope this gets followed up with. Thank you I also just realized I only got two small tubs of cheese for two Caesar salads and two large pastas, and I only got one package of croutons for two salads. I understand COVID and everything but this is not good! read more

Wow. Can't recommend this place. Took my family there last night for my daughters birthday dinner. After being sat, took a few mins for our server to arrive and take drink orders. And downhill from there. Almost 20 Mins later 5/6 of the beverages arrived and food order was taken. Watched two tables near us get there beverages, then dinner orders while we waited. Last drink didn't show. Appetizers didn't show. Servers yelled profanities jovially across dining room at other staff...right in front of manager. Still no food arrived. We had been waiting just over 45 mins. As neighbouring tables had their plates cleared, we told our server we were leaving. He then went on how hard his night was because he had been given 4 tables at once. Perhaps they need more staff. This shouldn't be the customers issue. Wait a waste of an evening. No stars. read more

Not a good experience for us, the restaurant was not busy and it took some time before our server came to take our drink orders and bring us our drinks. Our food took a long time about 40 mins and with a toddler that is not ideal to say the least. And even after our food arrived, one of our pasta dishes was lukewarm. The portion sizes were decent, don't order the garden salad. It looked like it was sitting out all day. The lettuce was wilted and yes it was all you can eat salad or soup but nothing spectacular. read more

What idiot designed the door away from the parking lot...hostess was terrible ignored us for 10min. ....waitress very kind and funny perfect best part so far.....salad and bread came quick but it been 30 mins and no entrée and food was good the portabella mushroom parmigiana was fantastic. ...Okay overall if your not in a hurry and have 2 hrs to waste this is your place ....food is okay service is mediocre read more

Anyone who chooses this particular East Sides please beware. I visited this location only two weeks after its grand opening with a close friend of mine with high expectations. I mean.. it's East Side Mario's, a generic Italian food chain restaurant, it's usually always on point. BUT NOT THIS LOCATION. Our waitress was as new as the restaurant. It hadn't seemed like she ever served before, she had no knowledge of the menu what-so-ever, but at least she was still polite. We were seated by the Take-Out section which faced the desk/register and part of the kitchen. It seemed almost like a high school pep rally with the amount of clowning around carried out by the "staff" in clear view of the customers. I witnessed a young female server bring her boyfriend into the kitchen. I constantly noticed one lady who for the entire time I assumed didn't even work there because she was in sloppy clothing and behaved very unprofessionally with the other staff, but she kept going in and out of the kitchen. It turned out this was the manager of the restaurant who visited our table after I found a hair in my Alfredo pasta.. but I'll get to that. The unlimited caesar salad was so thick and wet with an overloaded amount of dressing it was inedible. We returned it only to get the same bowl of salad delivered back to our table. I ordered a simple meatless Alfredo pasta with broccoli and gluten-free noodles. When the pasta arrived it had no broccoli so I sent it back. When it returned it had three measly pieces of broccoli resting on top of the noodles. The dish was completely dry and unappealing. I picked up a forkful of noodles to find a short hair nuzzled in my pasta. The manager came over. Her half-a**ed apology didn't sit very well with me. I don't think she ever looked me in the face one time. She informed us to order anything else off the menu at no cost but we declined. Disgusting restaurant and horrible service. Drive to the Winston Churchill location if you can. read more

I was at this location this past Saturday with my partner, and two friends. Excited to see the new location - and enjoy some all you can eat soup, and salad, we had our expectations a bit too high. There was a bit of a wait, which seemed normal as it was Saturday evening, but while waiting to be seated we were skeptical of the professionalism of the workers, as they were constantly moving from their position, and clowning around with each other. Our waitress approaches the table, and we begun asking questions about the menu in which she seemed either nervous or distracted. She was stumbling on her words, and mixing up what she was trying to say, making it hard for us to get concise answers. We started off with ordering the A-Y-C-E salad, which we all did enjoy. The rest of my party ordered different types of pasta, one being the "LINGUINE CHICKEN TETRAZZINI" another the "SPAGHETTINI & MEATBALLS GIGANTICO" and the last was the "FETTUCCINE ALFREDO." For myself I ordered a Portobello mushroom sandwich off the menu - which cannot be found on the online menu. We waited a normal amount of time for our food to arrive, in the meantime we decided to visit the girls room. My friend, and I were disgusted. The floors were covered in dirty toilet paper, and the sink area was completely drenched in water - AN OLD WOMAN WAS ACTUALLY WIPING IT DOWN BECAUSE SHE WAS EVEN MORE DISGUSTED WITH IT! Although a cute idea, the voice in the washroom "teaching you italian" is more of a nuisance than an assistance. After making fun of the translations for a few minutes we made our way back out to our table. Just before our waitress brought our food, she informs me that they have run out of portobello mushrooms for the night - mind you this is almost a half hour after we order - and then asks if the rest of my party would like the wait to eat their food until I chose something else off the menu. I'm pescetarian - meaning I do eat fish, but I am basically vegetarian. This forced me to pick a fish option due to the fact that EVERY SINGLE vegetarian option on the menu, used portobellos as the main ingredient. I asked to see the menu again, and decided to choose the "SAUTEED BASA FILLET" and insisted that my friends go ahead, and eat without me. Firstly, we all looked at the plates, and right away we all noticed both the linguine and fettuccine's portion sizes were pathetic. My friend then asked the waitress if this was the regular size portion, and she replied it was. (It literally wouldn't have filled a child and they also advertise them in the menu as "A super-sized portion") Although the taste was there, it was very sad in comparison to the Spagettini - which our waitress did assure us would be huge, and even asked if we'd like to DOWNSIZE the portion. Let me just add that the spagettini was less expensive than both the other dishes, so we were completely astonished by the sizes of all three. Less than fifteen minutes later she brings my fillet in which I was completely repulsed. It was described as a bass fillet, fried to golden brown over sauteed vegetables... WELL, my initial reaction was the appearance was far from restaurant quality. The vegetables were CLEARLY raw. Some even stuck together, and when pulled apart you could see the raw sides that never got cooked. They were also chopped very sloppily. There were cuts in multiple vegetables, but not cut all the way through - one big chunk of zucchini even had five slices half way through it. All the vegetables were unequal, and basically looked like it was thrown together by someone who's never chopped vegetables. The bass, burnt completely around the edges - which I could smell the second they placed the dish on my table - but had been facing downwards so it would go unseen. I called the closest worker over to my table, and asked to speak with the manager. The manager thankfully was very nice, as I pleaded my problems with the dish, she even pointed out that the bass was burnt, and this was not "typical" she then took the plate, and assured me she'd be back with another one. At this point my friends were basically done eating, so I insisted it was fine, and that I didn't need another one. She then persisted that I get a dessert instead, on the house. I accepted politely and picked the funnel cake, which I did not have any problems with. Our original waitress returns to the table with our cheque, and asked we pay right now because she was about to finish her shift, but told us we could stay as long as we like. I found her to be a little pushy about it, but we did understand where she was coming from, and we were basically finished up anyways. All in all, I found it to be very mediocre for what is suppose to be a well known, popular family restaurant. I will not be returning to this location, EVER. read more

East Side Mario's - burnt bass, and raw vegetables that weren't even cut properly.. not very presentable. - Italian Near Me - Mississauga, Ontario

Let me start off with saying our server was lovely. She was super sweet. We were sat at a dirty table and the greeter wiped our cutlery with her hands. The food was abysmal. I ordered the gluten free chicken tetrazzini with the salad. I made it clear I was celiac so please no croutons. And to make it easy the other guests at my table had the same salad with no croutons just so there was little chance of contamination. Our cutlery was covered in previously enjoyed food so we stole cleaner cutlery from another table. My guests ordered make your own pasta. Both with the same sauce but different proteins. The salad arrives with croutons mixed in, not even on top so I took a bite and found myself with a crouton before me. The waitress as busy as she was wasn't around to tell until she was ready to clear the plates. So the salad was a bust. The pasta arrives. My gluten free pasta had no chicken. One of the other pasta dishes had almost a brown sauce on it compared to the similarly ordered dish which had a white sauce. The one pasta dish was about 2/3 the size of the other similar pasta. Overall not a great experience. read more

East Side Mario's - Dirty cutlery and non gluten free croutons in a gluten free salad - Italian Near Me - Mississauga, Ontario

See all

Love this place as my son designed the building. Joked with him saying kinda looks like one of those hockey arenas you played in when you where younger. #ArchitectureRocks read more

East Side Mario's - Italian Near Me - Mississauga, Ontario

I just wanted to give a big shout out to Clarissa. My family went tonight for dinner and she gave us the best service. She was polite, attentive and didn't miss a thing. Thanks for a wonderful experience Clarissa. read more

Went here for dinner a few weeks ago and was thoroughly disgusted. I had a chicken wrap which was a newer item on the menu. My boyfriend had chicken parmigiana. The chicken for both was the same!!! It was the same overly crispy fried chicken the only difference was mine was cut up into pieces and sloppily thrown into a wrap and slathered with some kind of mayo sauce. My boyfriend had meat on his plate with plain white pasta and tomato sauce and cheese slapped on the plate. We will definitely not be going back we were so unimpressed! With that being said we did have their bread which was fine but very greasy. read more

East Side Mario's - Italian Near Me - Mississauga, Ontario

Went here a few month ago And it was hands down the worst restaurant experience I have ever had It was a Friday and we were hungry .we choose this place..for some reason this place was packed..no clue?? The server were lost and the food came out cold .possible in cooked. We asked to speak to the manager .and after 20 minutes , no manager came. I was done..I was simply going to walk out I went to the car ..and let my wife deal with the nonsense She told me the manager was some kid..and was in apologetic and did not offer credits for the poor food and service This place is gross to me read more

Went for dinner last Wednesday evening and was pleasantly surprised by an impromptu performance by a magician that the restaurant has hired to entertain the guests when there is a kitchen delay. The server was very attentive and apologized that the kitchen was backed up by a large take out order. A few moments later, we were entertained by a card guessing trick, another where he guessed the name of the person I was thinking of, and some dice guessing games. The food arrived shortly afterwards and it was hot and delicious. Would gladly go back to this location again. Obviously the management has taken some great steps to amuse the guests in the case of a delay and it was a pleasant way to pass the time. read more

I came here for to celebrate my 28th birthday, and was very impressed with the service and overall experience, despite some initial hangups. Going into the restaurant (which is located on Dundas, next to a large chain mall with a Walmart), I was intrigued to discover that they had only opened two weeks earlier. This is despite having congratulatory certificates from the City of Mississauga on its opening in August 2015 - I assume that these were from another location that was nearby and closed, or from the restaurant before it was renovated. Regardless, I knew to keep my expectations fully in check. The meal started out very slow, as we had to wait for a long time for salad, bread and refills. Our server, Colin, was very apologetic, and we could see that there was a sudden influx of people lined up by the door, and in subzero weather no less. Later on, he and another server mentioned in passing that there were problems with the restaurant's automated order system, which was causing orders to get backlogged and delayed. I attributed it to growing pains, although I understand there was another family sitting next to us who was dealing with the exact same problem and eventually got fed up and left. The food was a mixed bag overall. The dish I ordered (double-bacon carbonara) and the one my mother ordered (chicken tetrazzini) was hot and tasted great, but everyone else's dishes had to be sent back. My grandmother's grilled chicken was dry, while my grandfather's hamburger and fries was overcooked/cold, respectively. We ended up sending three of the dishes back, and the server told us that those would be comp'd for us. Why, then, am I giving this four stars? The servers were all incredibly polite and focused on making sure we had a great experience, despite how busy the restaurant was. The entire staff made time to come out and sing to me for my birthday, the server (Colin) was very apologetic and got to us as quickly as he could, and in the end, the manager decided to comp our entire meal, which was an unexpected surprise. If you go in with your expectations firmly in check (after all, the restaurant did open two weeks earlier, as of this review's publication date), you'll have a good time. I noticed how lively and energized the atmosphere of the restaurant was. I would definitely go back again, and I had a great experience overall. Recommended. read more

This location of East Side Mario's is convenient to get to, in between two large shopping malls (Square One and Sherway Gardens), and is one of the franchise's newer locations. I have been to this location a few times and have had a great experience each time. The staff have always been polite and the service has always been fast whenever I visited. The food was similar to other East Side Mario's locations. This location is unique in the area because it is one of Mario's test restaurants, meaning that they test new recipes for food and drink and evaluate them here before deciding whether to offer them in other locations. You can sometimes get something very unique compared to other locations because of this. The design of the restaurant itself is also appealing because it uses East Side Mario's' new layout, which is more open and modern. If you need to use the restroom, you can even learn Italian during your visit as the restaurant plays Italian language learning audio courses over the PA system. All in all, a convenient, modern-looking, unique location with polite, efficient staff and good food at a reasonable price. Also, don't forget your Scene and CAA cards to pick up points for free movies and a great discount on all food at the restaurant if you're a CAA member. read more

By far the worst Eastside Mario's I have ever been too. My family and I had too wait an hour to be sat b/c the tables were not prepared/cleaned. When we did get to sit our server took about 15-20 minutes to make contact and food took about another 45 minutes to arrive. I was told by a server one of the managers walked out during a very busy night for them and it seem like they were a little bit understaffed. This is our second time here and the experience is always the same.....Terrible This location needs new management. The floor manager seems to be a bit lost and she seems to be a bit young to handle a restaurant. The servers also seemed inexperience. Overall this place need a lot of work I hope they figure it out. I would not recommend this location and I don't think my family and I would ever come back. read more

I visited this location with my family for dinner and was completely disappointed with the service, cleanliness and the restaurant in general. I strongly recommend you avoid this location. I eat out often and this has to be the worst run restaurant in Mississauga. The restaurant was not that busy at the time. The service was very slow and sloppy. The wait staff seemed to be hiding in the back, or perhaps preparing the meals. After waiting 45 minutes after our order, the plates started arriving at the table at different times, the last arriving ten minutes after the first plate. The manager did apologize for this and comped our bill $3 for waiting. I watched staff, including a manager step over garbage on the floor rather than picking it up. When the kitchen door opened, you could see the kitchen in an absolute mess. The men's washroom was closed to the public and people forced to use the family washroom which only accommodates one person at a time. There was no soap in the washrooms. When this was mentioned to the manager, nothing was done. read more