Helpful store owner explaining the various household items they carry. Seems well stocked and prices were decent. Did not need anything so we just went browsing. read more

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I visited this store for a pressure cooker. The sales person asked me $150 for it. But later I purchased a same item from Amazon for $49 dollars. The old man, I assume he is the owner was very rude, and he was unwilling to show me the product. In the past I purchased several items from this store in good faith. Now I realize I paid an unreasonably high price. BUYERS BE-WARE. There was no price tag on the product. He initiated bargain like in India. read more

SAVE YOUR MONEY. SAVE YOUR TIME! The owner will use his last breath to sell you a product you are just browsing on. He is so passionate about the products as if he created them himself. We recently purchased a $200+ blender after listening to the owner rave about the product but after one use, we realized that this blender wasn't exactly what we wanted. We wanted something that was splatter proof and that would make our smoothies - smooth, and also grind our spices finely. But we were disappointed in the quality. Our vitamix does a much better job. We called the store letting them know our experience with using the product and rather than any form of empathy, we were told that "if South Indians had no problem using this product, than why should we." Not to mention, if we did return it, he would keep 30%. Like I said before, save your time and money. It's not worth trying anything from this place. Rude customer service and terrible policies. It's better to buy from a bigger chain so you don't have to deal with them and guess what, if the product doesn't fit to your liking, the bigger companies return FOR FREE! They don't scam you by returning 70% of what you initially paid. read more

(The Good: They bait-and-switched me into buying two expensive pressure cookers. While I feel hurt and tricked by this practice, I kind of like the pressure cookers. Anyway... on to...) The bad: On 2/11/11, I went into East/West Electronics (Yelp link) to purchase a Jadoo2 internet-television box. On a previous visit (2/4/11), the male clerk told us about the box's capabilities and how it would allow us to stream international channels to our television through the internet. I specifically voiced reservations about the technology not working due to various reasons (i.e. internet connection type, speed, etc). The clerk repeatedly responded with comments similar to "I have sold this box for 2 years and no one has returned it!" and "If anything does happen, just bring it back and I will make it right for you." There was no return policy posted in the store, nor was there anything specifying that all purchases were final. After testing the device in various configurations (i.e. wired, wireless, streaming, local playback), we decided that the product was not right for our needs (and did not fully live up to its advertising promises, such as high definition YouTube playback, among others). On 2/12/11, we returned to the store to return the device. As we stepped in, we were confronted by the same clerk. As we handed him the now-opened box, he quickly said "I can't take the product back in this condition; I can't sell this to any other customer", even before we were able to voice the technical issues that led to our return of the device. He then proceeded to suggest that we upgrade our internet (not possible, due to apartment zoning restrictions) or use a smaller television--two items that he did not bring up during the sale. When I told him that these changes were not possible, he was still adamant in not accepting the return. His solution was simply to test our returned device on the store's tiny 12 inch television and repeatedly yell "See? Your box is working fine here. It is working fine here." before giving us another device. When we raised objections to this and again asked for a refund, he said that we could not return the device under any circumstances as the words "final sale" were printed on the reciept and mentioned that if we wanted to return the device, we could have ordered from an online dealer. He then proceeded to repackage our old device meticulously in a new box, while haphazardly tossing a new device into our opened box, while saying "you brought it in this condition, so I will give it to you in the same condition"... as if to admonish us. I just want others to be aware of this store's deceptive policies and utter disregard for basic consumer protections, such as a fair return policy and no bait-and-switch sales tactics. read more

We went there yesterday to check out cricket bats. It was late and the store was about to close but they still showed us many bats and went quite a bit into overtime! Punit personally helped us out and his knowledge of cricket is also very good. besides the bats, they had many other cricket gears! This is the only store that I know of in LA area which carries such items.. read more

This is an okay Indian electronics and other items store. Some of the appliances and electronics are useful for those looking for Indian mixers, carrom boards or Indian cookers. They also have some other appliances but they are usually cheaper at Target or any other department store. I like that they can fix Indian appliances and prices are okay. read more

They call it "East West Audio/Video Inc", but it sells other Indian items as well. BEWARE of their bargaining (prices are not fixed). You can easily get something at 40% - 50% discount on the quoted price if you bargain. Also, BEWARE of their NO RETURNS policy. You will have to prove hard way even to get a store credit. Also, once you have their store credit, you lose all the bargaining power...so be prepared to buy things on the rates they say (Which means that you will be paying 1.5 - 2 times of the market price). My experience was not good with them. I bought one accessory for my blender and it did not fit in my blender. I went back to replace it with the one which fits, and they quoted much higher price for the almost same item...suggesting that this is of better quality. Worst thing was that they initially quoted me $30 for another processing unit, but this time when I had their store credit, they quoted the same thing for $40, what rubbish... Honestly, these guys follow foul practices and have no idea how to respect and retain customers. I am never going there again (why to bother if you can get same things at other places on the Pioneer street). read more

Try this place if this is the last option you have. We got a gasket(rubber lid of mixer grinder jar) which is 7$ on GANDHI appliance.com and this store charged 18$. read more

It is a great shop to buy Cricket Bats, Clothing, Pads, Gloves, etc. They also sell all kinds of indian home living products which your mom might be interested in, like pans, cookers, to bollywood tv boxes. Their price is just right, you are getting quality products here. They are also an authorized dealer for Ray-Ban. I also deal with the owner, he is a great guy, you always feel welcomed when he is around. I would definitely come back to buy more cricket equipment. read more

Very bad experience. We had taken a preethi mixie for a minor repair as the plastic knob was broken. The staff demanded an advance to repair which was paid. Since we were from San Diego, they assured that we need not come to Artesia and we can pick up with their contacts in SD. After 20-30 calls they never called back and we went to pick it up. They demanded $85 in total to settle their bill. The owner refused to talk to us and appeared desperate for our payment. After feeling cheated and mauled by these people we returned back home with a splitting headache. Definitely not the people to deal with. No stars please. How can you star a con. read more

Went in here to change my watch batteries. Decided to change my fitbit - pedometer battery too. (Over)Charged me $10 for a CR2025 ( small flat battery ). I had only asked for the price, but before I knew the guy changed the battery and told me its $10. What a ripoff!! I took it out of my bag only today ( around 15 days after changing the battery) and I see a low battery indicator! No work ethics at all. I'm sure money earned by cheating like this will never last! Wonder how long my watch batteries will last!! read more

We gave our ultra 2-litre grinder for repair due to the slowness, they told me the belt and the pulley needs to be replaced,when I checked the grinder after the repair I thought it is still running slow, owner was not there so I left and came the next day, Puneeth the owner showed us that the grinder is in its normal speed with the grinding stone and we are convinced, owner is very nice but the staff's are not knowledgable and I have to make an extra trip because of that, they also demanded me to pay first before they can show me the grinder, 4 stars for the rude staff and the price is not that reasonable. read more

Call them. need to change the batting grip which normally available at $3-$5 range. I asked the price, they said they are selling from $12 and up. too expensive. unbelievable. If they are selling just a Bat Grip at this price, I do not know how high they are selling other stuffs. I will not recommend to go to their store read more

This place is ridiculous!!!!!!!!!!!!! The employers and owners are all con artist. They sugarcoat everything whenever we call them for support. I went to the store and bought a world max TV box and when I came home, the remote doesn't even work. We had called them and asked for a refund and they said they will send a new remote within a couple days. It has now been few weeks and still we haven't received the remote yet. we called them again and punitbhai said he would call back. and for the last few weeks we have been getting this horrible service. Also when we asked to Punitbhai phone number so we can directly talk to him none of the employees would give it to us. So before you buy anything from this store (In which I do not recommend) make sure everything works before you buy the product from this store. When you walk out the door even if its a defected product, you will never see your money back EVER. read more