I came here for my new television. Like anyone else, I had done my shopping online and read the…read morereviews, and found the TV I wanted to purchase. I knew it was in stock and I even had a girlfriend meeting me to pick it up in her SUV and to help me get it into my home. I was ready to go. Once I got to best buy, I walked back to the TVs and was approached by a salesman. Told him exactly what I wanted. Showed him on my phone. He then proceeded to try and talk me out of my choice. Implied it was a brand that wouldn't last. I told him I had one that I paid twice as much for 13 years ago, and it was still going strong, it was going to the bedroom and I wanted a bigger one for the living room. He walked away and said someone would bring out my TV. And I felt...judged. I'm not a gamer. I don't care about your specs. I know what I want and I told you from the beginning. A young man comes hauling out my television and walks it to the front, while another sales associate comments about my television being old technology. Shut up already! Just sell me my damn TV! I do not see the value in spending 1000 more dollars on a television. TVs are the only thing in this world that have gotten lighter and cheaper. This kid then tried to hard sell me on a warranty. Get outta here with that. I didn't appreciate my "service" at best buy. However, I got a fantastic TV on sale. It is great. It is a Google TV that made friends with my Google phone, and I didn't even have to log into any of my apps. It didn't on its own! Dang if it isn't the best TV I have ever had and I am so happy with it. Next time I am just going to do curbside pickup and avoid all these men talking down to me.

Best Buy November 9, 2025…read more (2/5) The toy selection at this Best Buy was extremely limited -- I only found one action figure. The gaming section had about 10-20 Xbox items, a somewhat decent Nintendo section, and a reasonable Sony section, but overall it was smaller and less impressive than other locations I've visited. The store was clean and organized, but if your goal is to find a wide variety of toys or gaming products, this location is disappointing. It may be fine for basic electronics or last-minute purchases, but not for those seeking a full selection.

The owner here is a life saver! He was able to fix my laptop quickly and is very genuine…read more I was trying to undo stubborn screws in the back of my laptop the entire weekend but they would not come off! So, I finally decided to bring it in and Hani fixed it in less than 10min! I would definitely recommend coming here for any computer issues or even if you're in the market to buy anything computer related as he has quite an inventory setup.

Trustworthy, fair pricing, exceptional service. Mr. Stefan has been helping fix and upgrade our…read morebusiness and personal computers for years. His integrity and professionalism are unmatched. He should charge a whole lot more for the parts and services he provides, but he wants to be able to help everyone so he keeps his prices very reasonable and affordable. What a heart! Having someone with his skillset and ethics on your team is PRICELESS!

I needed an Ethernet cable and found Altex Computers & Electronics in my search. I bought exactly…read morewhat I needed and two more just in case. I didn't go to like Lowe's, Homedepot or Best Buy because of the lack of customer service I had received in the past and didn't want to get the run around. Walked in was helped immediately then shown to the Ethernet cables and done. The price was a heck of a lot cheaper than going to the big box stores. 7ft Ethernet cable, orange color, for less than 5 bucks. There were other colors to pick from too... I recommend this place to everyone needing computer parts and electronic items too.

Good computer stuff in Fort Worth area. Save yourself a drive to micro center and go to altexread more

It's a great place to get cell phones and laptop repairs I also purchased a used cellphone and a…read morelaptop from this business. Great service, the owner is great, price is responsible Love this place

If I could give 10 stars, I WOULD!!…read more ***GREAT, VERY CAPABLE, HONEST, AND FRIENDLY!!!*** I was referred to this place by my father who had an issue with his iPhone. They did a great job on his phone and were very reasonably priced. I took my mother in law's iPhone to get the screen and battery replaced. They took a little less than an hour and the repairs are top notch!

I needed help printing and laminating a few pages for a project, so I called ahead to check pricing…read moreand make sure they could do it. I spoke with Aja over the phone, and she was incredibly friendly, helpful, and knowledgeable, she was super easy to talk to and gave me all the info I needed. When I came into the store, Aja was just as great in person. She helped me put everything together and was super patient and attentive, even though a line started forming behind me. You could tell she was doing her best to help everyone, and the customers seemed to notice and appreciate it. She gave me great advice, made sure the project turned out right, and somehow stayed calm and kind through it all. It's rare to come across that level of customer service these days. Aja really went above and beyond. If you need help with printing or anything similar, I highly recommend coming here and asking for her!

I was shopping for office chairs today and came in around noon and found one I really liked. Wanted…read moreto compare it to a different one at Staples but wasn't like the one at Office Depot. I came back but near closing but ran in knowing I was looking at one chair. I was greeted "hey guys, we're closing in 15 minutes" at 6:34. Walked back and was trying to find the one that was there while the two gentlemen followed one with the night deposit that said "guys these will be here tomorrow and the deals on chairs are next week" then walk into the employee door. The white guy was I think trying to rebound as he knew his buddy messed that up and reiterated that they were going to be here tomorrow and told me what time they opened. I quickly walked out with the white fellow following like I stole something and I gave it to him. I feel bad this evening but the guy doing the deposit set me off when I knew exactly what chair I wanted. I wasn't pleasant when I left and told the white guy to cut it as he knew that I was pissed. I feel bad for taking it out on him when it was the other guy but more so mad because we left at 6:41. I was in there for 6 minutes. 6 minutes.... SIX minutes. 19 minutes before closing. Being that we do orders from Office Depot is a big disappointment. Didn't mean to take it out on the white guy but his buddy needs to find something else. Not pleased at all

Great place to get miscellaneous electrical and electronic stuff for computers, internet and…read morenetwork equipment, and Radio Shack type of electronic stuff now that RS is gone. Lots of computer related equipment and accessories. Also security cameras and DVR security video recorders just like what was at Trump's place in Mar a Lago that recorded him moving boxes of documents around that he wasn't supposed to have. Only difference is you own the Digital Video Recorder and there isn't a duplicate one in the Secret Service that still has the video of you committing an obstruction of justice crime that you think you deleted. :-O The people working here are very knowledgable and have always been able to answer any questions my engineering mind has asked.

Best - High Quality Products- High Quality people and Repairs - You get what you pay for, but they…read moreare not outrageous. Only place I go now.

Built my new rig using AI and having it cross reference my MicroCenter. They did an amazing job…read morebuilding it, including the sub for my power supply. -AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(s), 16 Logical Processor(s) -MSI B650 MAG Tomahawk WiFi AMD AM5 ATX Motherboard G.Skill Trident Z5 Neo RGB Series 32GB (2 x 16GB) DDR5-6000 PC5-48000 CL30 -XFX AMD Radeon RX 7900 XT Triple Fan 20GB GDDR6 PCIe 4.0 Graphics Card -WD Black SN8100 2TB 3D TLC NAND Flash PCIe Gen 5 x4 NVMe M.2 Internal SSD

Every time we go we are asked multiple times by emplyees if we needed any help. We were able to…read morefind what we needed without any help. We've never had a bad experience here. They always have what we need.

Whoa! All adulting should be so easy to do. Took my MacBook Pro in to sell and was there for maybe…read morefive minutes. Syed was super kind and gave me a Real Good Price, too. I'll be happy when I have the opportunity to take business there again. Thank you, Syed! :)

I drove up from Arlington because they had a FB ad for Gen 2 AirPods. I checked and the serial…read morenumbers didn't match the packaging. They were trying to sell Gen 1 AirPods in Gen 2 packaging. I told him these were Gen 1 and not Gen 2. The owner tried to convince me that these were Gen 2 and that they made a wired and wireless version (dude, I have access to the internet on my phone in my hand, they did no such thing). Anyhow, they didn't get my money. BE SURE YOU CHECK WHAT YOU'RE GETTING AND DO YOUR RESEARCH. These guys will cheat you.

My review of Joan, Store Manager, Irving TX Best Buy…read more I've been a loyal Best Buy customer, spending over $10,000 in the last month alone, but my experience with Joan, the store manager at the Irving, TX location, has completely turned me away from the company. When I tried to return a defective receiver that was just two days outside of the return policy, Joan was incredibly rude and unhelpful. I wasn't asking for special treatment--I simply expected some flexibility and respect given my long-standing business with Best Buy. Instead, I was treated like my loyalty meant nothing. What makes it even worse is that if I had purchased this item from Amazon, I would've been well within their return policy. I specifically chose to shop at Best Buy instead of Amazon (even though the price was the same) because I wanted to support a brick-and-mortar business. Clearly, that loyalty was a mistake. Moving forward, I'll be doing all my shopping with Amazon, where customer service is consistent, and policies are more customer-friendly. It's unacceptable for a company like Best Buy to treat a high-spending customer this way, and I can't recommend this location--or the company--anymore. Best Buy has lost my business for good.

Went in for a simple request to have my keyboard blown out for dust. Before I could not even…read moreexplain, the rep asked if I had a warranty. When I said no, the conversation basically ended there. As someone who works in IT, it was frustrating that a basic request couldn't be addressed without trying to sell me something instead.

Knowledgeable and friendly staff by far the best customer service and pricing you'll find in Fort…read moreWorth!!

From the owner: Specializing in High End Dell, HP, Lenovo Laptops and Desktop Sales plus Custom Gaming PC's…read more We do All PC Repairs since 1995! Free estimates over the phone CALL NOW! 817.294.5572