Great service we purchased three laptops from them. Two of them had a few issues a couple months…read morelater and they repaired them for free very quickly less than 12 hours after I dropped them off.

They replaced my battery on my M1 Macbook Pro. Took a deposit over the phone to order the…read moreappropriate battery. Once the parts arrived, they did the battery swap in a few hours. Naveed even waited for me a few minutes after the store closed so I could pick up my computer. Friendly and professional.

I have been going to Laptop Care and PC Repair for several years for a variety of small and major…read morePC services. Each time I was greeted personally by the owner. Each time the necessary repairs or service were completed on time and within the estimate provided. I highly recommend Laptop Care and PC for ANY computer related maintenance and repair. BTW: They also sell an impressive variety of PC's, monitors, etc.

I found Laptop Care and PC Repair on Yelp and I'm so glad I did. They're incredibly responsive via…read moretext or phone and gave me the best price by far of the 5 places I contacted to replace my MacBook battery. They're upfront and honest about how long it will take and the price. They usually have to order the necessary parts which takes a few days but keep you updated on the status. Again, I love that they communicate by text!

This company is outstanding. They have now fixed my third family computer-- they are my go-to guys!…read moreThey have the quick turnaround I needed, fair pricing and let me know exactly what was going on in a language I understand. Thank you so much-- I will continue to recommend you to everyone I know.

Do not take your computer here unless you want to be challenged to a fight in the parking lot…read more Seriously. That's exactly what happened to me Friday in Allen, TX, by PC Geeks' tech, Geoff Bennett. Apparently, geeks like street fights these days. Who knew? My account is below if you care to read it. My encounter with this business started normally enough. I was having a power problem with my PC, and took it to PC Geeks last Saturday. I was checked in by a gentleman there who said that the tech working on my computer would be Geoff, that the upfront charge for diagnostics was $49, and that Geoff would be in touch with me Monday after diagnosis. I spoke with Geoff on Monday, and he indicated that a part needed to be ordered, and that it would take a few days to receive the part. When I called Friday I was told the part wasn't there yet. Being a bit perturbed, having the expectation that the repair would have been done by Friday, that the part had not arrived, and that I was having to do all of the follow-up on the repair - having had no deliberate updates from PCG - I told Geoff to cancel the repair, and that I would just source the part myself. I was nearby, and showed up within 10 minutes of my phone call, and asked for my computer. Geoff brought my computer to the front desk. I started to pick it up to leave, and Geoff bellowed, "I TOLD YOU IT WAS 4-5 DAYS FOR DELIVERY OF THIS PART!" When I countered with my understanding that the job would be finished Thursday or Friday this week, he cut me off and yelled, "ARE YOU CALLING ME A LIAR?!" "OK Geoff, I think we're done," I said. "Give me an f-ing break," I mumbled as I reached for the door - as any normal, self-respecting person might do when met with a boorish idiot like this. Geoff heard me and followed me out to the parking lot trying to provoke a fight, saying "what did you say to me?" I repeated what I said, "give me a break." He corrected me and said, "no you said give me a f-ing break." "What's the difference?" I said. "Do you want to go? I'm ready to go [fight] right now!" he said. I squared up to him with my computer still under my arm and said, "are you really doing this?" He continued and said, "do you want to go, because I'm ready!" I told him I was leaving, I put my computer in the car and left. I don't normally or regularly write business reviews or post complaints. If a business' service doesn't line up with my expectations I may express my dissatisfaction directly, but I usually just to move on and take business elsewhere. I take exception when someone follows me to the parking lot and threatens me. And you should too. By the way, I took my computer directly to Best Buy, and they diagnosed it, no charge. They did not have the part, but the tech was very nice and allowed me to pick his brain for 5 minutes. I went home, and ordered a part on Amazon. It is being delivered (overnight, no charge). And I am installing it myself today.

Somehow my keyboard space bar on my laptop stopped working, and I ran all around Dallas trying to…read morefind a company (open on a Saturday afternoon, nonetheless) that could/would fix it. I almost gave up until I went to PC Service Dallas. They ran a diagnostic and let me know I would need a new keyboard - it was not a software issue. Well, a week later I have my laptop back and I'm in business!

DO NOT BELIEVE THE 5 STAR REVIEWS. PC SERVICE DALLAS IS A FRAUDULENT BUSINESS AND A SCAM. DO NOT…read moreBELIEVE WHEN THEY SAY "NOT IN OUR CUSTOMER LIST" LOOK AT MY PHOTO FOR PROOF!! I chose PC service Dallas to have the keyboard replaced on my MacBook Pro, because the keys were sticky and making strange sounds due to a small spill on the keyboard (other than the feel and sound, the keyboard and every other part of the machine was performing normally.) Sam told me they would install a "Grade A,"brand new keyboard in this machine. Sam failed to inform me that this keyboard would be taken from another MacBook Pro that they had in their shop, which is a used machine and therefore it is not grade A condition. When I initially arrived to drop off my computer to have the keyboard replacement done, Sam attempted to convince me to also have them replace the battery, and proceeded to show me the battery cycle count, which read at over 1100. I said that I did not want to replace the battery, as even though the cycle count was high, it has been working normally. I paid $320 and signed the paperwork for the keyboard replacement in the morning. (Note: I have now learned you should never pay upfront for a computer service that has not yet been completed.) Sam said the computer would be ready later that same day. Just before 3PM that day, Sam called me and AGAIN, attempted to convince me to pay $200 to have them perform a battery replacement, saying that he had just received a new package of batteries for MacBook pros and I once again declined the service. Then, after initially stating the computer would be ready by the time the shop closes at 7 PM, Sam called me back at 3PM and said that there were "a few keys that still need to be installed." This statement in and of itself doesn't align with service requested, a brand new keyboard replacement, because new MacBook Pro keyboards come as one unit. Sam told me to come back and pick it up on the following day, Sunday, even though their google profile states PC Service Dallas is closed on Sundays. I questioned them about this, and Sam said the shop would be open regardless. I arrived to the shop on Sunday morning and initially, the computer seems perfectly normal, and so dID the keyboard. so I take it home and use it the following day on Monday for work only to find that my space bar was not working properly and all of a sudden my computer started to say " Service recommended new battery" which at first I thought was just a coincidence, I called Sam back that same Monday and he would replace my keyboard again, I trusted him yet again. I went in the following Saturday to have the keyboard replaced and I picked it up that same day at around 7 PM. I asked for my computer and after waiting 10 minutes I started to question where my computer was they brought it out attached to my charger and I questioned why they needed to recharge my computer in order to turn it on, because I had specifically left it at 100% when I dropped it off that morning and Sam said that they needed to turn it on even though all they had to do was a keyboard replacement which does not require any battery power. He plugged it to charge my computer, after taking more than 5 minutes it finally turned on and I noticed that it would not charge more than 1%, I took it home and it would no longer connect to my wifi or connect to any of the ports. I had my computer professionally inspected to find out Sam had completed changed by mother board, battery, and several other parts to scam me and reuse them for other jobs. SAVE YOURSELF THE SCAM AND DO NOT GO HERE!!

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

Bipin does a wonderful job and service on all types of computers and macs, ipads,tablets and…read morephones! My one place to get my computer fixed or repaired. If you need someone to build your custom pc go see Bipin. I have always been impressed with his honesty, extremely fast service and repairs!

Super kind guy, he knows what he's doing. I am pretty technical myself, but I have no way to…read morediagnose motherboard-level problems. Took it to him and he had it diagnosed as soon as I gave him a call back. He explained what was wrong and only charged 50 for the diagnostic fee, which is much lower than most places; most charge upwards of 75.

Awesome place fixed my ps5 for 200 and replaced everything all the broken parts and cables super…read moregreat guys!

Great customer service. Needed a small part replaced on my laptop, the gentleman calmly walked me…read morethrough my options in less than 10 minutes!

I spilled wine on my MacBook during finals week and thought my life was over. I hated myself bc I…read moredid the exact same thing 2 years ago during finals and I had to buy a new computer. I feared the worst and the wrath of my bank account. I was convinced it would be unfixable again. Thank you to this miracle place my MacBook was saved! I'm also dumb and I don't have enough iCloud storage so I feared all my memes and old school documents would be lost forever- but they were saved! It did take a while, but they told me this bc of corona because there were a lot of delays. It was fine because school was over and I was just laying by the pool. I am very happy with the service, communications, safety precautions, and the success of my renovation!

Quick! Fast! And Very friendly! They do great work while you wait easier than the geek bar! Will be…read moreback