We were led to All Four Seasons from ad/recommendations on local Atlanta sports radio. Did some…read morechecking, they seemed good and went ahead with meeting with their sales rep and ordering an Amish build mahogany door. End-game was a very nice door (photos below). Let's talk details. Sales, quick to respond to a visit and to bring samples, gave a good presentation of options, but seeing a sample of their mahogany door, we were sold, even with the high price point. We talked through the design options and chose as you see a "Shaker" like design, two side panels, replacing the structure that we had. Picked the design from web-site examples. Chose a simple windows four in the door and two each side at eye level. Made the 50% deposit at the sale and then came the surprises. First was that it was a 4-5 month delivery. Oh, Ok I can understand custom building. Their installation duo (contractors?) came out and verified the door opening measurements, good to have thoroughness. Then I had to insist on receiving the design drawings from the sales rep. They were emailed to me. No sales/customer review of the detailed paper design document was offered or done (I wish that they had as you will see later). For 4 of the wait-months, no contacts, no news of updates. Feels like once the order was done, sales were done. As I had not heard, after about 3 and a half months I emailed and asked for a status and got a short re-oh from the sales rep; "we told you 4-5 months". OK, perhaps they're busy (sale was over?). Then after 5 months got a message doors will arrive the last day of 2025 (oh so more,like 5-6 months not 4-5, eh?). And earliest installation was four weeks later (now we are in the 6-7 month window. Installation duo was great. Came as scheduled. Did a thorough removal of the old door. Installed the new one. Trimmed it out inside and outside. When they installed it, I (sadly) realized that they had switched the side of the hinges and the door handle to the other side of the door (from the old door that I replaced). OK, my mistake yes I should have looked at the design documents closely and I did not. That is why I WISH THAT THE SALES GUY OR SOMEONE HAD PERSONALLY REVIEWED THE DESIGN DOCUMENTS WITH ME AND EXPLAINED THIS ITEM! Well as I said, the sale was over once I paid 50% and ordered, the sales guy was onto new customer no doubt! Anyway, the installers cleaned up afterwards. Interesting message when they left "if you don't hear a stain and varnish date in 2-3 weeks call the office to get one". That raised a sales / service question, when they scheduled the install, why on earth did they not ALSO schedule the completion step of stain and finish? When I heard their comment on timing I immediately called and talked to the office and was given an earliest next step (final) appointment 2 more weeks out. We were into the 7-8 month window, sales, build/delivery/insulation and finish! Looked at the door after installation and it had the two sidelights fully wrapped, as well as the glass covered in plastic. Understandable for shipping safety (the whole door unit was plastic wrapped, which was unwrapped before the installation, but the didn't remove the plastic on the side lights/glass). I asked the installers about it. "Oh the stain/varnish painter will remove them" Hmm, OK, strange. I took the plastic off, the whole side light was wrapped around even between the door frames. They had build/put the unit together WITH the plastic wrap in place, a strange way to construct! Stain and varnish person (Contractor) was excellent. Communicated well, handled a slight delay due to rain/snow/ice with professionalism. Did a great job of staining and finishing the trim (I would hire him for any paint work!). Done in the day. So net/net, a beautiful door. Looks great. Sales was good but after the sale somewhat ignored us. A good sales support team would have walked through the design and helped us catch the orientation switch. Marginal scheduling support, yes, do book both visits at once! Excellent install and finishing teams. I could not do a 3 star as the end door is very nice and installation and finish teams were great. I could not do a five star as the post sales support was poor, so they get a four star.

I am amazed that they are able to answer their phone call on a Sunday morning at 7:13 AM. They…read moreasked very good questions and went ahead and scheduled an appointment on Monday morning to be confirmed with my property manager when they can reach him by email or by text. I wonder if they are using an AI service to do that. If so, that is amazing.

Great company. Great installers. Window World is my go to for my exterior home remodeling needs.read more

Hello. I have yet to purchase windows. Hubby and I are currently researching and gathering…read morecommunity reviews. A few weeks ago, my daughter and I stopped into Window World in Kennesaw. From the moment we stepped in, the staff was wonderful. A young lady greeted us and promptly retrieved a very kind and personable sales representative (Jordan Brown) to assist. Jordan made us feel like VIP. He was very informative about quality, style, and cost of the windows we were inquiring on. We were quoted (to replace each window - our framing has been inspected and will not need replacing): *$399 4000-Series DH All-Weld *$119 Solar Zone Elite (Energy Star Compliant) *$129 Installation (+ a one-time $350 for Admin, Site Set Up & Disposal Fee) For 12 windows, our total is $8,114. I have heard mixed reviews about Window World, both positive and not so much. I go by how I am treated (and pray on it). Some have said this is a fair-good price while a good friend said, "With all of us being in an economic pandemic, and it being the end of the year, you should keep shopping!" We have been quoted less from other companies and even offered specials (Buy 2 Windows, Get 2 Windows Free). However, the last thing I want to experience is "Buyers Remorse Syndrome" and do not want to fall into the embarrassing "We got what we paid for". My 75 year old uncle is telling me, "A DIY is best - You and Hubby can do it!" We are DIY-ers with minor home jobs (plumbing, repairs, and enhancements). Can someone give me some sound, evidence-based insight? I would greatly appreciate it! MrAndMrsDIY-ers

Response to Candace from Exovations: I never received an…read moreoffer to replace the sliding doors with French doors even for an extra fee. Oscar simply told me that it was not possible to change the order. Not sure what you heard on your end, but that's the truth. I would have been open to that. Also, the door I received is not custom, it is a standard size, only the framework around the door is "custom" as is ANY door frame. Here is the language from my contract: "Re-frame the opening to accept a door: 5/0 x 6/8" And from Google: Yes, a 5/0 x 6/8 (60 inches wide by 80 inches tall) is a standard size for Neuma's sliding doors. Neuma offers this specific size as part of its standard offerings, particularly for its Bypass Gliding Doors." So actually, switching my order to French doors would have simply involved extra paperwork. Update: I am lowering my review to one star because Exovations refuses to address the door issue. After a few months it has become apparent that I can't use the heavy glass patio doors they installed. I am disabled and over 65. It is very difficult for me to pull open the heavy door due to a spine injury, and I have tripped on the large threshold. I sent an email to them before installation, stating I needed the door opening to be at least 40" wide to accommodate a wheelchair, and they gave me one that opens to only 22" wide. I recently emailed them to ask that they change out the patio door to French doors, which I wanted in the first place, and they refused. It will now cost me thousands of dollars to have the door replaced.

Exovations did an outstanding job on our project. From the sales and estimating with Joe to the…read moreonsite supervision with Chris, everything was professional and organized. They were responsive and did everything they said they would do. I would recommend them highly for any project.

They replaced 13 windows after 12 years of use because the seal broke on them. That's a warranty…read moreworth having. They are a great company and I have nothing bad to say about them.

Maintenance Free Window Company did a whole house window replacement on our home July 27, 2022. We…read moreimmediately noticed bugs getting into the windows due to improperly fitting screens. We have been promised new screens for almost a year. This matter is still ongoing with what seems to be nothing but the runarounds from the company as well as their manufacturer. Unacceptable.

Cofer bros is an excellent resource if you are familiar with a company with this structure…read more They are old school suppliers, and if you know how to work with the salesmen there, you will do well

Just went in to see about styles of handrails. Customer no service. Treated me like a dumb woman…read more Went in there a few months ago and another person took me around back to see the actual wooden pieces. Insisted that is all they have is what is on display. That's is not the case at all. I wasn't ready to make a decision then. Oh well. I will not be going back.

Good service, price about a dollar higher per board. They select and load it for you!read more

Great service. Quality products. We send our clients to them and they are AMAZING! Love working…read morewith them.

The staff was great and helpful and friendly and there is a cat in the office that demands…read moreattention... I had to wait over an hour doe a manager to show up to sell me the doors. You see, the guys don't know who to run the register, They are new. Not their fault. She had to go get her kids. I get it. But really? I only had the truck for that afternoon. If the staff hadn't been so great, I would have given them fewer stars

Drove there, only to find they had closed. Could see where the name had been removed from the…read morebuilding. Was very sorry, as we had been there a couple of years earlier and now that I wanted a new front door I could take advantage of the splendid ones they had on display.

A severe storm damaged the trim along one of our Andersen windows and a repair man came out the…read moresame day and fixed it. Very polite, professional and thorough. We love our Andersen windows!

do not use this company for your windows. a limited time warranty is not enough for your home…read more this is a major investment for your home and 5 years is not enough time as a warranty. $42,000 for windows is an outrage and highway robbery!! window world does it right!! a lifetime warranty!! they come out and finished everything on the same day!

After more than 30 years in our home, we decided to replace all the windows. I contacted and got…read moreestimates from three companies. Two were "Big Box Stores," and the third was The Window Source. The Window Source estimate was considerably lower and the window quality and warranty was equal to or better than the Big Box Stores. So we took a chance. I'm pleased to say, they delivered as promised and beyond! We are extremely pleased and give The Window Source our highest recommendation. We also found the office staff courteous, helpful and professional.

I called to make an appointment for someone to come out and give me a quote to replace my windows,…read moreand although it was a week or more out, I was hopeful. The salesman Adrian Salazar called me the morning of the appointment to make sure I was still wanting him to come out, which I always appreciate a heads-up. And of course I was, I had lots of bugs coming in through the old original windows in my house I had recently moved into. Adrian was very personable, and full of information that I was seeking, in order to make sure all my needs were met. He quickly measured and gave me an estimate (at my urging because of those bugs!) I didn't even need to think about it, the product looked amazing, and with SO many choices. I loved the aluminum "capping" in a choice of colors for the exterior, with the interior being nice and white. I might point out that I got the 9000 series because the glass area size is greater, with a thinner vinyl frame, and I want all the glass I can get for that natural light! Adrian warned me that the email with the timeframe would be way out in the future, but it wouldn't really be that long. To say the least, when I got a phone call from Eric Rice the Project Manager saying my windows were ready, I was in shock! It had only been 25 days since that appointment with Adrian! And better yet, Eric asked if I could have them come the next day "or is that too short of notice?", my answer was a resounding not too short of notice, but yes, please. I might add that Eric also answered my myriad of questions because I wanted to make sure I had the house completely ready to get those windows installed. The next morning Marcelo and his crew started right away and knocked it out, working the entire day, even through the rain. And the results are wonderful. I absolutely love the aluminum capping which they form to the exact profile of your window trim, complete with mitered corners. They also use matching colored caulk, so that the gorgeous trim is seamless. Another great thing about these windows is the locking mechanisms on them, since they are low-profile and have a smooth feel to them. These 9000 series windows also have super smooth operating lifts in the sides, so they're easy to raise and lower both sashes and they also both tilt-in for cleaning. I only have wonderful things to say about this company and have never had such a positive experience with any type of home repair or renovation company.

STAY AWAY: A $10k+ Lesson in Amateurism and Deceit…read more 1 star because you can't give ZERO If you are looking for professional "black windows," do not buy from Champion. My experience, which began on July 23, 2025, has been a six-month masterclass in poor craftsmanship, logistical failure, and utter disrespect for the customer. The "Premium" Black Window Scam I was very explicit during the sales process: I wanted a true black exterior. I paid extra for this "upgrade." What I received was an embarrassment. * The "Spray-Paint" Finish: These aren't manufactured black; they appear to be white windows haphazardly sprayed black. Upon delivery, the frames were covered in scratches with white plastic peeking through. There was even black paint overspray on the glass. * White Channels: Champion fails to disclose that the sliding channels remain stark white. From the street, you see a black frame with a cheap white stripe down the sides, top and bottom. It looks like a DIY aftermarket paint job, not a professional product. * The "Fix": Their service team suggested spray painting the white channels--which would obviously rub off the first time the window is opened. Incompetent Installation & Measurement Out of four windows, one was under-measured by a staggering 2.25 inches in both directions. Champion's own tolerance is 1/4 inch. To "fix" it, the installers literally propped the unit up on a 2x4. This massive error delayed my entire siding and painting schedule for months. One photo even shows an exposed nail holding the trim on--zero attention to detail or safety. The Screen Saga (7/23/25 - 1/31/26 and counting) * Sept 9: Original install. No screens provided. * Nov 7: Re-install appointment. No-show. * Nov 21: Window replaced, but screens arrived in white. * Dec - Jan: I have called weekly. Every 30-minute call requires me to re-explain the entire history because their internal notes are a mess. Every time, I am told "it's on the next truck." It is now January 31, 2026, and I still do not have the screens I paid for in July. Zero Accountability I have never received an apology. Field reps are flippant and rude. Management is "always in a meeting" and never returns calls. They have your money, so they simply stop caring. Bottom Line: Champion is selling a lie. Their "black windows" are a cheap, painted imitation of a premium product, and their customer service is non-existent. Go with a competitor; literally anyone else would be better than this.

The salesman, Mike did a great presentation, very professional, prompt and very happy with the…read moresales process.