Ace is the Place!…read more There is this major ice storm coming and we need to prepare. One of the few things I kept from my late Daddy was a battery lantern which is .. a great big flashlight. This thing runs on four D size batteries but will light an entire room. So, I go looking for D batteries in preparation. Not only were D batteries a scarcity but flashlights had sold out too. I take a trip to Ace. At first, they had none too. But the staff, the very kind staff, found a box of D cell batteries and then FOUND me wandering around the store to give them to me. Excellent inventory, Excellent service and it always feels good to support a local business. Ace is the Place!

This is a great Ace Hardware. It's big and the people really take time to help you out. We tried…read moreLowe's and Home Depot for a pump filter, with no luck. These people didn't have it either, except for a metal version. But at least they told us what it was called so we could try to find a pvc version elsewhere.

One of my favorite Ace locations -- the one with the big purple... Rooster! Ha, you probably…read morethought I was going to say something else. Jokes aside, this store is solid every single time I come in. I always find exactly what I'm looking for, which is saying a lot for a hardware store when you're mid-project and already annoyed. The layout makes sense, it's well stocked, and I'm rarely wandering around aimlessly. What really seals the deal here is the staff. The employees are consistently friendly and genuinely helpful. Special shout-out to Otis, who helped me resolve a dryer issue in a matter of minutes. No upselling, no confusion -- just quick problem-solving that saved me time and frustration. This is one of those neighborhood Ace locations that actually lives up to the reputation: knowledgeable staff, dependable inventory, and a little personality to go with it.

I've been here several times and was helped by Karen. She was extremely knowledgeable helpful and…read moreoffered great solutions.

The selection isn't nearly as big as The Home Depot but you can get most things that you need and…read morewith friendly employees here at Ace Hardware. They have a good selection of Big Green Egg grills, tools, and accessories. I wouldn't come here for plants or the garden section. It's nice to see these smaller charming hardware stores still around. Makes it easy when you just need to run in for something quick. Parking can sometimes be a challenge because of all of the other nearby stores but the lot has never been full.

I only wish I could give a zero, deplorable customer service from the service desk. I went in with…read morea model number off of a Briggs and Stratton generator. Only for the condescending Ogre behind the service desk to tell me that isn't a model number for Briggs and Stratton, Which I will leave her for you to check yourself F03078. Not a let me check, or a let me see if I can help. Just a condescending "that's not a Briggs and Stratton model number. What has happened to customer service and helping someone fix a problem without a ridiculously uncalled for attitude? Mind you this is a Briggs and Stratton generator by make. Absolutely laughable, I hope this review finds it's way to Mr. Booth himself so he can retrain his staff on what it means to be in the customer service industry, because while I do wish his business well I will never spend another dollar in his store.

I had a great experience at Home Depot--the selection was great, and everything I needed was in…read morestock. However, I can't get over how uncomfortable I felt while shopping. Employees (or whoever they were) kept walking around asking if I was registering the vote. Before I left, someone even followed my husband and I for several minutes, repeatedly asking why I wasn't registering. We are not even residents of Georgia. It felt like harassment, and the whole situation left me feeling disgusted and awkward. No one should have to deal with that while just trying to shop. We ended up leaving so your business lost out on money. Can even view the camera a little before 12:10 P.M. 03/10/2025 near the checkout.

Social distancing and masks are required…read more This Home Depot seems to be a lot smaller than many I've visited. I asked where were the wall clocks and they didn't have any. Really? Wow So I'm going to another store to select what I want. Besides that, this store is neat and busy.

Christine at the front desk was very helpful with a great attitude during a difficult, complex…read morereturn. A very positive experience!

This location is okay. The store itself is clean, well-lit, and generally organized. The staff is…read morefriendly -- you'll never have trouble finding someone to help, and most do so with a smile. But where this location falls short for me is consistency and convenience. There have been multiple times I've come here for basic items -- things you'd expect any Home Depot to have in stock -- only to find out they're not available. Then I'll drive to another nearby Home Depot, and boom, it's sitting right there on the shelf. It's frustrating, because it makes you question how inventory is managed at this location. Now, let's talk about the rental department. I rented a lawnmower here once and the process was quick and simple -- no issues at all. So naturally, when I needed a truck about a year later, I came back expecting the same experience. Unfortunately, it was the complete opposite. The lady working the counter seemed completely uninterested in helping. Instead of walking me through options or giving me an estimate, she told me I could just walk around the counter and look at her screen myself. That's not what I call customer service -- I was hoping for a cost breakdown or even basic insight to compare with other truck rental companies. In the end, I just went elsewhere because I couldn't get the help I needed. And finally, the traffic here is awful. The store sits off a busy road with awkward entry and exit points, and there have been more than a few times I've almost been clipped by people trying to turn in or out. Between the tough access and inconsistent service, this store has some work to do to reach the level of other Home Depot locations nearby, but the reality is it is convenient for met, so nothing listed here is going to prevent me from coming back again here in the future.

Went in to Lowe's not expecting to purchase. Had an issue with matching wood. Audrey went on the…read morephone and stayed with me until my problem was resolved. She gave me exceptional customer service. I would recommend Lowe's at Chamblee just because of Audrey.

Don't resale an item that you know is no good the box was retapped and I'm pretty sure whoever…read morereturned it probably told them it didn't work and they put it back on the shelf I had it DoorDash to me because I couldn't get there only to be disappointed my driver delivered it on time not their fault but Lowe's your team need to do better because I'm pretty sure you guys pulled the order and a blind man could have seen this wasn't right

I've been a customer for this company and an employee. Also been shopping here since I was 16 and…read moreI in my opinion this company is great for the simple things that are well priced compared to others. I do think that most of the more particular items suck as pumps and power tools maybe better found elsewhere. Even tho the power tools are warrantied, the products usually are only useful for residential type tasks. I say this because I started a project and started to constantly be using the tools I bought from here and they started to ware much faster then say tools I've bought elsewhere. Just something to consider.

Dishonest store. Does not honor coupons for the terms listed on the coupon. Horrible customer…read moreservice.

I believe in yelping the good, the bad and the ugly. In this case, it was horribly bad…read more So because I would be in the Brookhaven area, I went here last week to top off my Propane tank. I had just did a trade-in a couple days earlier at Lowes and used the tank about 30 minutes on low while I sat out back to enjoy a cigar and a glass of bourbon. So since I would do the same on New Years, I wanted to simply top off the tank. The tank was still at least 3/4 full. I carried the tank to the front and the guy told me to leave the tank up front and they would take it back to be filled. While I waited 3 other people came in to fill their tanks. Now, I am used to how the East Point Hardware operates as they allow you to see them fill the tank and then they write down the amount of propane filled and you simply take it to the register and pay and then pull your car up to grab the tank as they do not allow tanks in the store due to it being a fire hazard. When (she) manager brough my tank and receipt it read full price for a full refill. I knew this was impossible as the tank was barely used. I asked her to show me the amount placed in the tank and she simply said it was a full refill. When I told her this was impossible, she stated all of the tanks she received were full refills. I asked again, how could a tank that was 3/4 full need a full refill (price)? She could not even look me in the face when she said this as I knew she was not telling the truth even after questioning this a few times with her. Unfortunately, I bet this has happened to a lot of customers that did not pay attention to their receipt as it looks like this location will charge you for a full refill no matter how much propane is in the tank at the time of receiving for refill. This is truly an unscrupulous way to do business. Not everyone waits until their tanks are completely empty before getting refills. I am not sure if this is the manager's business practice or if she was trained to do it this way. Either way, it's not good!! Overcharging for propane refills I guess is an easy way to additionally get additional profit from customers. I am all for making sure a business makes their profit margins on their products, services etc, but do it ETHICALLY! By the way, the 2 young high school looking guys at the front of the store were very friendly.

Not greeted , never asked if they could help. Came in to spend 1000 bucks on a new grill. Spent…read more15-20 minutes looking at their selection and was never approached by an employee or spoken to by one. While the display is nice, most had no pricing and or model numbers displayed.Oh well, maybe another Ace or Lowe's or Home Depot could use an extra grand$$ in sales today.

This is my go to hardware store for kerosene (refill my container) and to refill my propane tanks…read more They're reasonably priced and always friendly.

I never leave a review but rn I'm not feeling good and I believe others should know about this…read morestore/"manager". I'm not sure if it's the pregnancy that is making me feel so sensitive or that in fact the "manager" Jeff was very rude. I wanted to return and equipment because after buying multiple ones it's always the same THING they stop working after a day or two so we started buying a new brand but he said he cannot accept broken equipment but he said that he could fix it which would take 2-3 weeks and I could sell it somewhere else if I needed the money, I asked to speak with someone else to get another option or response because I didn't want the equipment anymore and he said well I'm the manager and what I'm telling you is the only option you got. I was asking for credit from the store to buy oil because we're not buying any equipments from this store anymore. I DO NOT RECOMMEND THIS STORE. Bad service. El servicio es muy malo, quería regresar un soplador después de 5 días de haberlo comprado de echo es el quinto que se me daña que compro con ellos pero el señor Jeff Mitchell "manager" no tiene compasión fue muy brusco diciendo que no podía tomar cosas quebradas o dañadas que si yo quería me lo reparaba pero que tomaría 3 semanas y que lo vendiera en otro lado pero que no iba a darme crédito o tomarlo para atrás pedí hablar con alguien más para obtener lo que yo buscaba que era agarrar crédito de la tienda por el equipo que estaba devolviendo pero salió con que el era el manager y la única opción que tenía era la que el me estaba dando