Our garage door stopped working last night, and 24 Hour Garage Door in Reston had a technician out…read morefirst thing the next morning. Eli sent a member of his team who did excellent work -- they replaced the springs and a broken keypad and had everything running smoothly again. Fast, professional, and fairly priced for emergency service. We'd absolutely call them again and recommend them to anyone in the area.

It is not often that I would give a company a review like this but we were so happy and impressed…read morewith Eli and his Tech and would Highly Recommend "24 Hours Garage Doors Repair, Reston Virginia"! These guys were Professional, Courteous, Knowledgeable, with a Lightening Fast response Time! No Stress, Next Day Service! Reasonable Pricing! Definitely recommend if you need garage door service!

This is the most honest, service oriented garage door service hands down. Used several times…read more Mauricio great tech. No hidden fees or upselling. Ethical and superb customer service. Why can't every business be like this! They follow up too to see if satisfied. More than 5 stars.

I had used Affordable Door previously and had a good experience, so I didn't hesitate to call them…read morewhen my garage door needed repair in March 2026. Unfortunately, this experience has been completely unacceptable. I signed a service agreement, paid a deposit, and was told the replacement panel for my damaged one would take 4-6 weeks. Two months later, after hearing absolutely nothing, I called them and discovered they had forgotten to place the order. They apologized and assured me it would be ordered immediately. After more weeks with no communication, I contacted them again in early July. I was assured they would look into the issue and provide regular updates. On July 24, I received a text saying the panel would arrive the following week and someone would contact me to schedule installation. Nearly a month later, after hearing nothing, I called again on August 20. They initially had no idea where the panel was. During that conversation, I learned the order apparently wasn't even placed until July 1--more than three months after I paid my deposit and more than a month after I had called them when they told me they had forgotten to place the order. The next day, I was told they had located the panel and it was ready for installation. Even then, it took nearly another week for someone to contact me to schedule. Installation was finally scheduled for August 31. I took the day off work and waited through the entire service window. At the end of the window, they called and asked if they could reschedule. That was the final straw. I canceled the job and requested my deposit back. The employees I dealt with were always pleasant, but at some point apologies become meaningless when nothing changes. Forgetting to place a customer's order once is a mistake. Failing to place it promptly after the customer discovers the mistake, repeatedly failing to provide promised updates, losing track of the order, and then wasting an entire day of the customer's time is a pattern of extremely poor business practices. After five months, I have no repaired door and am now waiting for my deposit to be returned. Based on my experience so far, I fully expect I'll have to chase them for that too. I cannot recommend Affordable Door.

My partner called Joe on inquiring his service on garage door problems. He asked for a video…read moreshowing the problem. From looking at the video, he was able to conclude it was a sensor misalignment problem. Sure enough, my partner realigned the sensors and the garage worked again. Honest Joe did this phone consultation at no cost. He is so honest and knowledgeable. This was the second time we have used this business. The first time was years ago on a different garage requiring an in person visit to diagnose and correct a more serious problem. That was also a five star experience too. His service and quality has not gone down and he is our go to person whenever we have garage problems. You cannot find a better garage repair person in this area.

American Joe Garage Service was excellent from start to finish. They arrived on time for both the…read moreestimate and repair, diagnosed my wiring and wall-control issues immediately, replaced a bent vertical rail quiickly, and fixed everything perfectly. They replaced a faulty controller and installed backup batteries I hadn't installed yet--both at no charge. The work is meticulous, the doors now run flawlessly, and the price was very reasonable. Professional, honest, and highly skilled--truly outstanding service.

Fantastic job! Ricky Cook, Jr. replaced our garage door today. He arrived exactly on scheduled…read moretime. He's very professional, courteous, and knowledgeable. I am extremely satisfied for a thorough and a job well done. Highly recommended!

Overall, I'm very disappointed. Prince William Garage Door installed the original garage door on a…read morenew home we purchased in 2016 and was contracted by the home builder. Since installation, the motor has had nothing but problems. The first few problems the home builder engaged them to make the repairs and we didn't have to pay, but after 1 year we had to call PWGD directly and pay them for the numerous repairs as it was apparently no longer under warranty. Come to find out from three other garage door companies, normally the warranty is 3 years on new installs!! Recently we needed yet another repair as the garage door was opening by itself. I called in and spoke with the owner, Ricky, who was overly talkative about how amazing he says he is and went off on a politics rant, but spent a lot of time explaining to me what he thought the problem was with our unit. He also said Liftmaster is "Chinese junk" and that he would never sell one (yet he had no problem selling one to our home builder). He said the solution was to replace the Liftmaster motor with another brand that had another 1 year warranty, or I could pay them to come check the wires in the existing motor and he would provide zero warranty. I told him I would call him back at the end of the day with a decision. I called back an hour later to book the appointment to have the motor replaced with his recommended brand, and spoke with a receptionist who said they were very busy and needed to call me back. By the end of the day I hadn't heard anything so I called again and left a voicemail. I called again the next morning and left another voicemail. I never heard anything back. I guess they don't want my business? I ended up calling another company who came out and replaced the motor (for less than PWGD quoted) on the same day, and told me no matter what happens they'll fix it for free for 3 years. As a business owner myself, a customer having this many problems with a single unit clearly has an issue that should have been addressed sooner. If I was in PWGD's shoes and saw the service ticket history, I would have replaced the motor as a courtesy considering it's never worked perfectly and should have been replaced from the start under warranty. That's how I treat my own customers at least...plus we've consistently gone back to and paid PWGD to repair it, totaling more than the cost of a new unit. The only reason for two stars and not one, is the fact that the owner did indeed spend quite a bit of time on the phone with me originally when I called in to remotely diagnose the issue over the phone, so I will give credit where credit is due.

Carlos did an excellent job replacing our broken torsion spring. He also took the time to service…read moreand adjust our other garage doors and openers without trying to upsell us. He was knowledgeable, hardworking, thorough, and honest. I was so pleased with the extra work that I paid him more than he asked. Also showed up on time! Highly recommend Carlos and Cardinal Garage Door Services.

Excellent service. Called in the morning and he came out early afternoon and repaired the garage…read moredoor. Texted in advance and resolved my issue quickly. Highly recommend for any garage door opener repair or install.

AJ gave me a fair price and also offered his professional estimate free of charge. I think what…read moresold me vs what I was looking before was just that. One company was asking for a $125 estimate fee that was not going to be included in the fix. AJ was honest and fixed my issue immediately. That's what stood out to me. He was also really quick on responding to me and my request which was great. If you have any issues with your garage I would highly recommend AJ and Garage Door Solutions.

AJ from Garage Door Solutions was excellent. He was highly responsive, communicative, and…read moreefficient, and his pricing was very competitive. The installation went smoothly, and we are very happy with the results. Overall, it was a great experience and we highly recommend them!

Door Doctor installed a replacement garage door spring for me with a five-year warranty in August…read more2022. It failed in July 2025. Their technician replaced this spring with the same type (250 lb. x 32 spring), but he indicated that given the weight of the wooden door, a heavier spring should have been installed back in 2022. (A 262 x 40 lb. "High Cycle"). I have written Door Doctor multiple times including certified return receipt to have the proper spring installed, but they have yet to contact me and resolve the issue. Dave

I'm really disappointed with my experience with Door Doctor. The initial appointment and quote…read moreprocess started off well, and I was genuinely interested in moving forward with them for a new insulated garage door install. After requesting an updated estimate( since the one they sent me had the wrong color) and asking for the door color to be changed to white, I was told I would receive corrected pricing and additional information/photos. After hearing nothing back, I personally followed up by phone and was told Alex would contact me later that same day. Unfortunately, I never received a call or email. At that point, I even reached out directly to Norris, the technician who originally came out to measure my door, because I still had his number from when he called before the appointment. I explained that I was disappointed with the lack of communication, and he responded saying he would have Alex call me. Once again, no one ever followed up. For a project that costs thousands of dollars, communication and follow-through matter. I understand companies get busy, but repeatedly promising callbacks that never happen is frustrating and discouraging as a customer who was ready to move forward. At this point, I'll be taking my business elsewhere.

This company is fantastic to deal with. They responded quickly. Also, they came exactly when they…read moresaid they would. The problem was analyzed and repaired. The price was also reasonable for the repairs performed. I highly recommend G&S for garage door installation and repair.

Perfect service…read more Called at 8am. They came at 9am. Immediately diagnosed the problem (broken spring) and replaced the part in less than an hour. We had a working garage by 10am.