Eli is awesome! I…read morestumbled upon him while I was in the building meeting with a different company who showed me some of the worst diamonds I've ever seen and tried to convince me that they were pretty. Eli knew exactly what I meant when I asked for a beautifully symmetric diamonds and not crushed ice. We vibed right away. He has great taste and knows what a beautiful diamond looks like from an ugly one. Because let me tell you, there are a lot of ugly diamonds out there and there are many brokers who will try to convince you that they're pretty! I also really appreciated that he didn't ask what my budget was like so many other places. He focused on finding me not one, but two perfectly matched pairs of diamonds for studs. All of the other places wouldn't show me more than one pair. And you know what? I took both pairs because they were both so perfect I couldn't let them go! Other places told me it was impossible to find 2 old mine cushion cut matching diamonds but Eli did it. And he did it in like 2 days! He called me and kept me updated. When he showed me the diamonds he was super patient as I studied each one. There was never, at any point any sales pressure. He let me think over which pair I wanted without threatening that they'd be gone the next day (unlike Capri). I highly recommend him and wish I had found him before I got engaged!

This is one of the easiest reviews I have ever written. I bought my ring from Eli in April,…read moreproposed in June, and six months later to the day, I am ecstatic to report that my Fiancé has not stopped being mesmerized by her ring for a moment. I shopped around extensively, from South OC to Redlands, and even scoured the Jewelry district in LA. From start to finish, no one was as inviting, educational, and patient with me as a buyer. Eli showed me multiple options for center stones, partnered with me to create a custom design that we both loved, and gave me an extremely fair price on a premium product. We maintained excellent communication throughout the process, and he worked double time to deliver his product not just on time, but ahead of schedule. He is an authentic man with an honest practice in an industry that is rife with people trying to rush you to make a decision. If you trust him with your service, I know he will come through. Thank you for being such a significant part of my engagement story. I know my fiancé is excited to meet you. -Doc

We had such a great experience at LA Diamond Factory in the Jewelry District! We worked with…read moreMeryvn, and from the very beginning he was incredibly honest, upfront, and transparent about pricing and gold weight. We had been shopping around and comparing several jewelers, and he was by far the most straightforward and informative. Meryvn is also extremely charismatic and easy to work with -- he made what can feel like an overwhelming process actually enjoyable. He took the time to explain everything about the gold quality, weight, and pricing so we felt confident in what we were buying. No pressure, no gimmicks -- just real information and fair numbers. We ended up finding our dream solid 14k gold wedding bands, and he gave us a great deal compared to other quotes we received in the area. The quality and craftsmanship are beautiful, and we walked away feeling really good about our purchase. If you're looking for solid gold bands and want someone who is transparent, knowledgeable, and fair, definitely ask for Meryvn. Highly recommend!

Working with Mervyn was an amazing experience. I had another consultation at a different location a…read moreweek before, and two totally different experiences. From the very beginning, he was incredibly patient, knowledgeable, and thoughtful throughout the entire process. Im someone who values opinions of those who have an expertise in an area, and he has no problem giving us his thoughts and opinion. As we were figuring out what my girlfriend's ideal ring would be, Mervyn offered honest insight, great guidance, and never made the process feel rushed or overwhelming.(not to mention a great price) He truly took the time to understand what I was looking for and helped bring that vision to life, making what could have been a stressful decision feel exciting and enjoyable instead. I couldn't be happier with how everything turned out, and I'm so grateful for his professionalism, care, and attention to detail. I highly recommend Mervyn to anyone looking for a jeweler they can genuinely trust.

Every piece of jewelry here is BEAUTIFUL. You are always greeted with a smile. The buying process…read moreis personal you can tell they care! Great prices. Don't even get me started on the ambiance! I came here for my last 4 engagement rings. I'm excited to announce #5! Couldn't be more excited to come back. Mambo #5! Maybe I'll get a loyalty discount?

Amazing service ! They were attentive and knowledgeable. Helpful in choosing our wedding bands…read morebecause they have a huge selection of engagement rings, wedding bands, and jewelry in general. By far the biggest selection for men and I went to 4 different places for men's rings before this. They certify their jewelry with a certificate and promise a 1 year warranty but you can purchase a lifetime warranty should you choose to do so. Definitely worth the value for their prices.

I reached out on Yelp to ask for a quote to set a pair of loose diamond round earrings in 14k white…read moregold. I was quoted $300 for 1.5 carat total weight. Please keep in mind, at the time of the quote, gold was valued at $5100 per ounce and when I visited, it dropped to $4600 per ounce. I came in, and was told it would be $400-$450 because my total carat weight was in actuality 1.58. I let them know about the estimate I received, to which she angrily said, this is why I hate it when they do online quotes, because people don't know what sizes they have. And then she also got upset because she doesn't know who gave me the quote because of the way Yelp profiles are set up. My mistake for the sizing, but it's not even a full 1/10th of a carat weight. An extra $100 for 0.08. I would understand an increase relative to the weight, had it been 2 total carat weight, that's completely reasonable at half a carat per $100. She said it costs $200 to source the settings, and it doesn't include the labor to polish and clean the item. She started stuttering when she was trying to justify the pricing, so I knew she was lying. A quick google search tells you differently, and they have access to warehouse pricing, so let's be real, she chose to arbitrarily charge more because she felt like it. I left and went with another local jeweler, where they gave me the exact same setting for $300. Don't take what they tell you at face value, do your own research, and make sure you don't get swindled by this business trying to take advantage because they think you don't know any better.

Burbank Jewelry outlet is efficient, honest, and dedicated to a great customer experience. I first…read morebegan coming to them with minor repairs and now I come to them with my every need. Just like any curious jewelry enthusiast, I explore jewelers and designers, yet none stand out as greatly as Burbank Jewelry Outlet. Prices are fair, design work is impeccable. What I also appreciate is that they will tell you when something is unrealistic. Not every wish is recommended by a professional of their craft and I respect them for that and always being informative. HIGHLY RECOMMEND!

At Sam's they ALWAYS aim to please. I have had my watch repaired there twice. I always leave a…read morehappy man.

Sam and his team are the absolute best!…read more I've been a customer of Sam's for over 10 years now. As a designer and creator myself, I value quality craftsmanship in all the items I purchase. His craft and attention to detail are second to none. He's helped me with so many different services over the years and I've been thankful for every experience. Whether it's resizing, reshaping, crafting my now wife's engagement ring, or even repairing not one but two rings that I've run over with my car, Sam has always been incredible to work with. I can't recommend Sam enough! Cheers.

David and Jacob curates, high quality Estate jewelry at reasonable prices. Their taste in jewelry…read moreis exquisite! They been in business for over 40, both are respectful, honest, dedicated to their craft, and trustworthiness. I absolutely love this business!

Horrible customer service. You can tell he only helps "certain" type of people. Avoid this place at…read moreall cost if you want to be treated fairly. I went to Sam's downstairs on 6th street and they truly treated me with respect and were able to give me a fair estimate. I ended up giving them my business. They were next in line on the yelp search and they even had more reviews to go based on. Which I'm not sure why yelp has them 2nd after this bum establishment. Hit up Sam's downstairs, great prices and great reviews. They were 3 times cheaper than the quote I got at the mall quick fix location.

If you're looking for very reasonable prices and good customer service this is the place for you…read more Came here to get our wedding bands and they were very attentive and helped us find bands that we liked and affordable. This place is inside all the jewelers in Chinatown on the second floor to towards broadway to your right. They have a variety of different rings and bands, she'll recommend what is best for you and your budget! If you're looking for something affordable and nice this is the place for you! I guarantee you will walk out of there with something you like and affordable! There are parking lots around just a bit of a walk. But it's not too bad..

HAHHA OMG. went in to inquire about selling gold and the grandma with glasses tried to cheat me…read more How does 3.9gram only worth $100? what a joke, went next door and sold for 2x. Not trust worthy. She couldn't even tell me price of gold for the day. What kind of business are you running? Please take your business elsewhere. Language barrier may be a problem as well. She communicates writing on a piece of paper- it's great for clarity but ripping people off does not bring you business.

We have worked with this amazing jewelry store before when we needed my wedding ring resized. They…read morewere very polite and accommodating with our needs. We recently revisited to have the same ring (10 years later) reshaped into place as it had become warped over time. Within minutes it was back to perfect and the kind gentleman didn't even charge for me for the service. It was unexpected and very generous of them to do. Thank you for being good to us again all these years later!

Super friendly. Set my diamond for me at a nice price. Was available to pick up really fast too…read more Thank you!