I recently went to Eastern Gem and saw a diamond necklace that I really liked. The owner told me…read morethe price was $2,800 and confirmed that the diamonds were natural. Since it was my first stop, I told him I wanted to look around before deciding. Just a few doors away, I visited another jewelry store and was shown the exact same style of necklace -- but there, the price was $4,000. When I mentioned that I had just been quoted $2,800 at another store, the owner looked concerned and asked if those diamonds were lab-grown. I explained that I had been told they were natural, but he insisted that at that price, they almost certainly couldn't be. He offered the same necklace for $3,900, emphasizing that his diamonds were definitely natural. Curious, I went back to Eastern Gem and again asked about the stones. The owner once more assured me they were natural and the price was still $2,800. To be sure, I went to a third jewelry store, where I was quoted $3,800 for the same necklace with natural diamonds. I also stopped by a fourth store where I'd purchased jewelry in the past. That owner confirmed what the others had said -- that there's no way a necklace like that could be made with natural diamonds at that price, and it must be lab-grown. When I got home, I called Eastern Gem again. The owner repeated that the necklace was made with natural diamonds and said he could give me an approximate quality in writing. Still feeling unsure, I called him back once more and explained that three other jewelers had all questioned how the price could be so low. At that point, he changed his story completely. He admitted he could make the necklace for $2,800 with lab-grown diamonds -- contradicting what he had told me multiple times before. I truly loved that necklace -- it was the first I had seen and the price seemed right -- but in the end, I realized it was too low for the quality I expected. This experience showed me how easily someone can be sold something different from what they believe they're buying. Always compare, ask for proof in writing, and trust your instincts.

I know the owner Nad she is very knowledgeable knows precious stonesread more

I am so happy to have met Mr. Bijan. He was so kind, honest and trustworthy. I first spoke to him…read moreon the phone then went to their office to meet with him and he helped me tremendously with some earrings. They sell the most beautiful jewelry there. It's hard to find honest jewelers these days and I'm grateful to have found Jeffrey's of Beverly Hills.

This place is a hidden gem!! To tell you that this is simply…read morea "GREAT experience" and that Bijan is a class act, would be an UNDER-statement! Bijan is great man, always calm and relaxed and a pleasure to see... and his watchmaker/ watch repair man, Peter is a gem!!! I personally drove from Cannes to Geneva to drop off a Rolex for repair. I was told by Rolex Service Center in BH that this watch can ONLY be repaired in Geneva. They stated the cost of SHIPPING ALONE would be $5k. Therefore I drove it myself to Geneva... and I was told the estimate would be 2,000 Euros and the MINIMUM cost to repair the watch would be 8,000 EUROS! Peter repaired the watch for $400!!!!! BEYOND AMAZING!!! Thank you so much Peter!!! I will most certainly be sending them ALL my friends!!

Greene & Co have been with me for the last 14 years now. Always the best quality of diamonds &…read morestones. Service is 1st class. My latest piece from Greene for my princess aka Momma. She's still smiling thank you Michael Greene!

Michael Greene and his team are incredible. They are proactive in their communications,…read morecustomer-obsessed, and easy to work with. I've done 2 custom pieces with them and worked with them intimately on the design. Both pieces exceeded my expectations on quality, craftsmanship and price. I will use Greene & Co as my primary jeweler for all purchasing decisions moving forward. Want to get a tennis bracelet for my wife? I'm going to Greene & Co first...They value relationships over short-term profits and it shows in how they work.

We shopped so many counters in the Jewelry District. Albert's quality was impressive compared to…read morethe rest and at reasonable prices! He's trustworthy and that's important when you're shopping jewelry, downtown. His location is easy to get to, a nice corner counter.

Albert was extremely helpful and professional as I was doing impulse upgrade of my chain. He made…read moresure I was comfortable with the quality of the gold and the calculation of the price. Albert took his time to offer me several different designs and price points till I was happy. I was not planning on this treat for my self but very glad I did. On top of this, Albert was friendly, personable and I will be back to help research and appraise jewelry inheritance.

Bought the 7.0-7.5mm White Freshwater Pearl Necklace - AAAA Quality for my wife for Christmas. The…read morepearls look beautiful and she loves it! Not sure the shipping protection was necessary but just wanted to be sure I was covered given what can happen during the holidays.

I bought the Echelle "Diamond Akoya Pearl Pendant" about two years ago with the Rose gold…read morechain.This piece was not cheap $329.00, loved it! The reason for only 3 stars is because twice now my pearl has fallen off the stem that is supposed to be screwed into the pearl. Thank God I didn't lose it when it fell off. The first time it fell off my necklace it was only a few months old I wrote to the company and they told me to ship it back to them, they would pay for shipping and fix it and send it back to me. They did just that, it took about 2-3 wks. to get back. A few months later the pearl fell off again in my lap. I have tried to screw it back into the pearl but it won't hold. I plan on calling them this time to see what they will do to make this right. I do NOT want to have to send it back to them and have to wait weeks to get it back. I am about ready to take it to a jewelers myself near by to have it fixed right and be able to wear again. This necklace is my favorite and its hard to enjoy when your afraid of the pearl falling off it and losing it forever. A necklace you pay over 300 dollars for should not come apart! Even worse twice now! DN After a few emails to the owner, Kevin he gave me the choice to either send the necklace back to him for repair ( a second time) or glue it myself with super glue or epoxy glue. I took it to a jeweler who has been awesome in fixing my jewelry. This time I know the pearl won't be coming off the pendant stem. And I don't have to wait weeks to get it back. DN

My family and family friends has been coming to Sam Kee Hong for ages, probably way before I have…read morebeen born. Auntie Rita has provided top grade jewelry to everyone that has came here and have left nothing less than amazed. She'll hand pick everything herself to make sure it is the best of the best that she has. I remember having to diddle daddle for HOURS on end as a child (before everyone and their babies had cell phones and iPads) because my mom and/or whoever we had came with were looking at new stuff. Recently came here to have my mother's ring fixed which had a smaller accent diamond missing after an accidental drop. Auntie Rita had some diamonds pre-picked in advance before I had arrived and tried to pick the best one to fit and replace. She personally brought me downstairs to her jewelry craftsman's shop to have the diamond replaced. Process overall was super easy. Sadly she's downsized compared to how big it was before.

This is a long overdue review. I couldn't post anything till now, otherwise risk the possibility of…read moreruining my proposal plans. Sam Kee Hong (SKH) was a recommendation from a good friend of mine when I began looking for engagement rings. Rita the person I worked with over the course of a couple months to find the perfect stone at the price range that worked with my budget. And I spent at least 8 months looking in total, but started with some of the big box retailers such as Robbins Brothers, Jareds, and Kays. Eventually I added online retailers into my search to increase my chances of finding the perfect diamond. Online retails such as Blue Nile, White Flash, James Allen, and Brian Gavin. Having spent half a year looking through all these avenues and collecting my results and research, I realized a few things: 1. The Markup at big box stores is ridiculously high 2. Online retailers are cheaper, but the quality isn't exactly there unless you're willing to pay somewhat of a premium for something from Brian Gavin 3. Not all diamond specs are rated equally Even though big box and online retailers say their diamonds are D color, I have found that there are varying degrees of D color. Meaning, there is a high quality D, average quality D, and a low quality D rating. So online or at a big box retailer, you could ask for a D color stone, and compare it to an E color stone to find that the E may actually look more colorless. Color and Sparkle (fire and scintillation) were my top two priorities. Online and Stores will tell you that they can find you the best sparking diamonds. But honestly, the videos online have a lot of artificial lighting, while retail stores say they will find your he best sparkling diamond, but the representatives don't really understand how to find a diamond that sparkles the most. Also many big box retailers will only bring in 2-3 loose stones at a time for you to see which means you have to make multiple trips a month to the store just to see tens to hundreds of stones. After searching for 6 months with no luck, I eventually spoke to a friend who recommended Rita at SKH. After explaining to her my criteria, Rita went straight to work. Since my criteria was so specific, it took her a month and a half to consolidate 5 loose stones for me and out of those, I was able to find the perfect one. Rita then helped me with selecting the perfect material and style of the setting for the stone. Rita ensured everything turned out perfectly. The fiancé loves the ring and she gets compliments all the time on it. All I can say is that I'm very grateful for having been recommended to SKH. I also highly recommend working with Rita as she has a lot of experience in the business and will find you the best stone that fits your requirements.

Ordered custom ring with my father's ruby. Haven't taken it off since I picked up. We ordered our…read morewedding rings at the same time and since we are a couple in our 70's it couldn't have been a better experience.

Selection is ok. Was attended by saleswoman Maria who had a terrible attitude, I tried two…read morebracelets and she told me, "I will only show you one more item" - like from the hundreds of items there are in the store I as a customer don't get to look and pick what I like for expensive gold jewelry I will be wearing for many years to come. I was very specific and only picked what I liked, and was getting 2 out of 3 items I tried to treat myself. One was a bracelet with diamonds, and the other a bracelet with yellow/white/rose gold, about $4700 for both. When she told me she would only show me one more item. The was no other customer and both she and her coworker were idle. It doesn't even make sense. Anyway, Really unfortunate and disappointing experience. For $2500 I can get a nice Tiffany's or David Yurman bracelet in 18k, with extraordinary customer service in a luxe environment. It's literally Tiffany's Price with an attitude worse than the DMV in the middle of the squalor of DTLA and you can't even treat your prospective customer with courtesy.

just now New Bad…read morecustomer service. I had a terrible experience at this shop. The staff was rude and unhelpful, me atendió una vieja morena mediocre.

DIAMONDS DIAMONDS DIAMONDS…read more I just want to say Anita is a business woman that gets the job done. Raymond is the silent guy that will show you what you want but the driving force of the business is Anita. If your in the market for loose diamonds this is the place to get good pricing, but I recommend you do some comparison shopping from Blue Nile just so you can be on top of your game. Do some research on the 4 C's so you won't look like a dodo. We were recommended by a friend who did some substantial research before she went shopping and she gave us the low down. Even though we had an idea and the background information we still had a lot to learn and Anita gave us Diamond 101 anyways. We walked away happy campers. I recommend getting a GIA Certified stone with laser inscription. The price range below varies from buyer to buyer so.... BTW they accept credit cards but they also charge you 2% so cash is king. Two Thumbs up!