Great customer service. Your left with a feeling that they really care about you. The tech was…read moreextremely knowledgeable and personable. Huckleberry could not have been more responsive to our needs. Tony S

When we first started with them 25 years ago they were phenomenal! Over the years they seem to not…read morecare about long time customers,we can't even get our furnace cleaned now.

Generally good and reliable. Had some hiccups over the years but we're handled by the management…read moreonce brought to their attention.

Everything and everyone is first rate. Truly the best company to work with. From the service…read moredepartment to the delivery all is great.

Great service, great drivers. They take great care with our yard and property. They always seem to…read moreknow just when we need oil or propane. Prices are good and seem to fall on the lower side of middle.

As always great product great price and impeccable service. I am luck to have them. If you debating…read moreor even contemplating switching companies just do it. You'll regret you didn't do it sooner :) Thank you ayer and goss staff for all you do!

Nothing but good things so far. New customer, first interaction was great, super friendly…read morecustomer service. they did require a tank inspection prior to delivery, something to keep in mind to plan ahead if switching to them. Delivery went fine. The customer portal to pay, request delivery and service is highly undersold ! It's my absolute favorite, so convenient !

We just received our second delivery of heating oil from Palmer and was shocked at the price…read moredifference. I drive a diesel car so I'm aware of the price at the pump but there's always at least a 75 cents difference. This time Palmer's price was 3.949 before discount. The Sunoco here in Rochester pumps diesel for 3.899. That includes road taxes. So what goes on with the price now? The commodity prices are at 2.33 to 2.40 this week. Quite the mark up.

Called in an order -we are not on automatic. They arrived on a Saturday which is not normal for us…read moreand the driver handled our horrible driveway like it was no problem at all. Very quick, very professional and very much appreciated!! We were down to 5% left for two tanks so the quickness was such a relief!! Thank you all!

Why is there no zero option?…read more We bought a condo in August 2025. Everything about the condo in Newmarket has been amazing except that it is serviced by Superior Plus Propane (which took over for Rymes). Here's an abbreviated timeline: Summer 2025 -Requested cleaning and servicing of our Rinnai hot water heater and monitor heater, plus a new account set up. -New account couldn't be utilized until a safety inspection was conducted. -Had to harass them several times to get on the books. Done. -Safety inspection found that one pipe was corroded slightly, so I booked the fix and asked that they do the routine cleanings at the same time. -Tech comes out, fixes pipe, and tells me they never booked time for the cleanings. -Called customer service, they said the tech didn't read the notes (the techs have said the office has no clue ever and that the mergers were a mess--I have met many techs). -They decide to send out a new tech to clean for free (ok, fine, decent action). -A while later they come out and clean the Rinnais and state that the flame rods should be fixed. I call and order the parts and they are backordered. Annoying, but understandable. Quite a while later they finally come in, send a tech out after lots of calls. -They attempt to install the rods and find they are on too tight. Need a sparkle wire. Needs to be ordered. To date, we still haven't heard back about the sparkle wire or flame rod installation (I have a box of flame rods they left in my basement). The next few months after being told by at least 10 reps that they bill monthly: -Not billed until DECEMBER after calling at least monthly asking for billing/meter read. -They read it several times before it turned into a real bill. I watched them do it, as I work remotely. Still, bill was not created until December. Dec 2025: -I have a bill. Yay! -I pay the bill. -I am assured again that the bills will start being more regular now and that usually, billing is monthly. In between: -I call at least monthly, sometimes weekly. Guess who still doesn't have a bill or any decent guidance as to when I will receive one. 3/20/26: -I reach out to Samantha Hebert as she has at least responded before. This is when I learn she has quit. -Someone named Rachel Bitomske gets back to me and says "I can get that meter read." Later in March 2026: -I keep expecting a bill -I am told the meter was read on 3/30/2026 -The meter apparently gets read THREE TIMES, still, no bill -I have HAD IT, so I begin calling them regularly asking why the readings aren't turning into bills. April 2026 -One guy swears he will deal with the situation and make it his personal priority to call me within two hours. He doesn't. -FINALLY, at the end of April, I meet Casey. She is able to see that each of the 3 meter readings has come back at 0. Casey follows up with me on 4/24/2026 saying that this needs to be escalated and that service needs to get involved. She lets me know they will come out the following Tuesday to check the meter and to call her back on Wednesday. -I call back Wednesday. Meter is broken. -I ask for details about what's going to happen as I need to know my usage, and when I can expect a repair/bill. She doesn't know. -I talk with another person named Selene during this time, too, who tried to escalate my claim to Kelly (I think?) 4/30/26 -I call back as they called my husband instead of me. Kelly is not available, but wants to schedule the repair for May 5. We schedule it. -I agree to this, but still am not able to get details out of this new girl about how the process is going to go, or the timeline. She says she will get the District Manager and Kelly to call me back. -She doesn't call me despite me telling them point-blank I've had enough of being given the runaround. -I call in again and am told this is being brought to the attention of Betsy. The rep promises me that she has taken notes on my concerns and messaged her. She hopes that she will call me, given what has happened. It is not 8:10 PM. No call. No email. Nothing. This is INSANE!

Very professional run Co. friendly, courteous and caring people. Each member of the crew knew…read moreexactly what his job was and completed it quick and professionally. I highly recommend Davis Fuel

I've been buying oil and having my boiler serviced from Davis oil since the early 1990's. In all…read morethis time I have always checked price on oil and bought from whom had the lowest price. This year I didn't buy pre-buy as years past, their price $2.999 a gal. for pre-buy, When I could buy the same for $2.58. which is over a $250 savings. ( Dah ). Because I bought from another this year, my cleaning appointment was canceled. ( I was not told this ), I found out only when I called to check the day and time next week for my scheduled cleaning. Not the two months ago when I told them I would be buying the pre-buy from another. ( companies put little colored rings on your oil pipe to show they deliveryed oil.) I have a few color rings on my oil pipe. Yes, I always told them when I was buying from another when checking price on pre-buy oil. I have the emails. So 30 years. means absolutely nothing. No cleaning this year. Not even a customer. I understand they charge more for oil due they have a service, so if you ever have a problem they will come out? Well, so will any other oil company you call, customer or not, if you need service they come out. They pride themselves as a family oil company. You are not their family. You are a customer.  They only care about the money they make off you the customer. That's your family service. After 30+ years one would think, They would say we'll do your cleaning as schedule next week, but you need to know. If you do buy oil from others, you'll have no service. That's what a Family oil company would say, as I'm told by others. Not this family oil company. Ever feel like a number?

Not trust worthy , have delivery truck come to house when not ordered and try and say we were on…read moreauto fill up, I'm no

I had some service problems with my furnace; however, I found the service manager very…read moreaccommodating in solving the issues. They stand behind their reputation and corrected the issues. With the purchase of a new oil fired hot water heater, the office staff worked with me to set up payments. I wasn't billed for the installation until everything was fine tuned.

If there was a NEGATIVE rating I would give this company a NEG rating ... after being a customer…read morefor 10+ years ...JULY after delivering 100 gallons of fuel to my outside tank they dented the tank inward and they claimed it was not their fault (after stating on the phone the driver freaked out when it happened) They sent their technician Brandon out to check the tank and he deemed the tank acceptable and fine no leaks and thickness was ok ... its now Dec and the company scheduled a delivery and refused to fill tank ...Stating "YOU CAN REPAIR OR REPLACE TANK OR FIND A NEW PROVIDER" so this is how this company treats their customers ....NOW we are going on 3 weeks trying to get my money back for the fuel they REFUSED to deliver ..GO ELSE WHERE....... GO ELSEWHERE FAST

Something has really gone wrong with them since the buyout, you can never get anyone to answer the…read more phone any more. We tried for several days, after being on hold for over 30 minuets, to get an oil delivery order placed. I realize that in these times everyone is short staffed, but that's not a way to run a business. Calling around to other companies gets you a person on the phone immediately. So long Rymes...

I was running really low on oil and forgot to call during normal business hours. I contacted the…read morecompany after hours and spoke with Donna. I explained my situation and requested a morning delivery. Shortly after I hung up the phone, an oil truck was in my driveway! Very pleased with their service.

From the owner: Starting from the humble beginnings in the wood, grain, coal and kerosene business as Sawyer Coal &…read moreGrain, Harold R. Clough established H.R. Clough, Inc. in 1939 after obtaining control of the business from his wife's (Raelene Sawyer Clough) father. H.R. Clough, Inc., is proud to be in its third and fourth generations of hands-on family owned leadership. Blane Davis heads the team of energy sales and service professionals. The Clough energy companies service 28 cities and towns throughout the Capital area, Kearsarge Valley and Central N.H., with offices and product storage in Contoocook. Our full service offerings include delivery of oil, propane and motor fuels, design, installation, service and maintenance of all types of oil, gas, and alternative energy systems, as well as air conditioning and water conditioning system. We are also an authorized Generac distributor for compete installation and servicing of residential and commercial standby generator systems. Our highly trained, helpful and friendly staff can assist you throughout the buying, installation and service of our full line of energy products. When it comes to home comfort we are your specialists. For the most complete line of energy products and to enjoy the same level of superior customer and onsite services that we have always been known for, stop by, call or email one of our offices so we can personally address your energy or home comfort needs.

Be AWARE of this companies overbilling process and not being able to rectify it because there…read morecustomer service is over seas and you will get NOWHERE! There's no local representatives that you can talk to. This company is the WORST. STAY AWAY! BUY FROM SMALL ORGANIZATIONS THAT ACTUALLY PROVICE LOCAL SERVICE! Big corporate greed.

This has to be one of the worst companies I have ever had to deal with. I tried to get a delivery…read morefor 3 months and finally had to change companies. Now thay won't to change me over $400.00 to pickup there empty tank.