Well, I've been a best buy customer for over 20 years. I tend to not mind paying more than online…read moresites bc I like to support brick and mortar and enjoy the customer service (normally). Today was treated terrible at the Spanish Fort, Al location. Brought in a return from 17 days ago. It was bestbuy.com. Was first informed that it was from their marketplace and that had "different return policy than Best Buy." I said that was misleading bc I went there specifically for best buy policies. Asked for the manager who then told me it was the same policy, which is "14 days and always has been." I said it used to be 30 and the manager(a younger girl) replied " You're obviously MUCH older than I am." What the hell is wrong with people? I'm not some senior citizen and even if I was, why treat customers this way? Here's the best part..I showed the manager that the ACTUAL return policy is 15 days, per their own website. So I guess after working there 4 years and being promoted, she still doesn't know the policy. I won't make the same mistake again. There's nothing special about Best Buy anymore. Unless you hate money, there's literally zero reason not to just hop on Amazon or countless other sites,like Newegg, and get better deals, better returns, and avoid being criticized about your age or given 3 answers to the same question. Now I know why I never have to wait in line there.

Didn't get the young kid's name in the computer section, but he was absolutely fabulous. Very…read moreknowledgeable of computers and took the time to explain everything in the simplest terms. Also of use geek squad at this location and was very satisfied with pricing and service.

My daughter's gaming PC started having problems that looked like a failing graphics card. I tried…read morethe usual fixes ie drivers, software, and basic troubleshooting, but I did not have the time or a spare part to swap in myself. A quick search for computer repair in Spanish Fort, Alabama led me to ProTechs. After reading other reviews, I contacted them, spoke with Jon (Jonathan Vaughn), and dropped the PC off. Jon diagnosed a bad GPU and found that the card was still under warranty. He asked whether I wanted to handle the warranty claim myself or have ProTechs take care of it. I chose to let him handle it and sent the information he needed. Throughout the process I received clear updates, including any delays. Warranty work is rarely fast, but Jon stayed on it. After the replacement GPU arrived, he installed it, set the system back up, and ran a final test. Everything checked out. Total cost for diagnosis, warranty handling, GPU replacement, setup, and testing: $160. I cannot recommend ProTechs in Spanish Fort enough for gaming PC repair, graphics card replacement, and warranty work. Honest communication, fair pricing, and the job done right.

Was looking for very small screws for a BMW motorcycle electronic switch. They actually had the…read morepart on hand and charged me next to nothing! Amazing. Very careful and responsible. I'll be back next week for battery replacements in my iPhone and MacBook Pro!

I had a cracked screen on my phone and my camera was cracked and I popped in and they fixed it…read morebetter than I could've imagined. I have a warranty in case it happens again. Was recommended by a friend and I'm glad I used them.

My father in law had broken the screen in his iPhone some time ago and we had tried to get other…read morefamily to help him get repaired ti mo avail so when he was visiting this last time, I told him we are getting your phone fixed and I found iDevive Pro on yelp and told him this is where am we are going. Terry was an awesome hep on this. While he was assisting another customer on computer purchase questions he was able to repair my father in laws phone in no more than 20 minutes for a cost of $95.00. My FIL was so impressed and extremely happy his phone was back to normal. Terry has an IT background so he knows his stuff. For any further repairs I will be back to see Terry.

The tech explained my computer problem and told me how to correct it . Didn't charge me anythingread more

More than a few youngsters there working who were smart enough to speak slowly and kept it simple…read morefor the older folks in the building, which I was one of. Courteous and respectful. Great job. Apparently I was one of the few in town that had never heard of them. Then again after 35+ years it's first phone that cracked and broke on inside. TY!!!!

Awesome and honest business to repair your phone. My husband took his phone in thinking his screen…read morewas broken but it was only the tempered glass screen we both had added to our phones that was cracked. A "quick fix" repair that was $35 instead of $300 +. Thanks to this business for making an honest repair.

Helped me get my phone to work!!! Great guys!! I put my phone in audio mode and couldn't get it…read moreout. They helped me get it working with a smile.

Great guy, got my home network setup organized and configured. He's very knowledgeable with…read morecomputers and media servers. He setup a local storage server so my entire family can save important documents, photos and video of our memories forever. The best part, it was all at a fantastic price. I highly recommend Elvin at AE System Repair. I look forward to future business with them. Thanks Elvin!

From the owner: Here at Æ System Repair we have over 15 years of experience working in computer, printers and…read moreserver repair, we also specialize in networking, we work with SonicWall, PFSense and Cisco firewalls to bring you the most secure connection. Thanks For Visiting

I would definitely recommend using their repair service . We live in Kentucky but we have a…read morebusiness in Gulf Shores . While here, my laptop screen began acting up severely. I called and when I told her I'd be here just a day or so , she said she could look at it immediately for me . In less than 5 minutes, she had it diagnosed. She gave me a quick fix until I could have it potentially repaired at home ( if I chose to do so ) . Plus , she gave me several pointers and tips if I ended up deciding to buy a new laptop. They are just a short drive away from the beach and are at a residence . But, that shouldn't be an issue for anyone with this kind of service !

Top notch! These people are knowledgeable and professional. Super friendly, great service.read more