My kids have been going here since they were one. That is a long time. Ms. Carmen is my favorite…read morehygienist. She has been with LWSS & this practice for many years. I feel that the staff is family & I've never had a problem there. There can be some ghetto parents there at times with rowdy, disobedient kids, so be prepared. I don't have a lot of patience for that, so just know they have other locations if you prefer. I love the office!

Amazing dentist and great staff! Dr. Birsch is knowledgeable, amazing with kids, efficient,…read morethorough, and provides great dental care. Love her and appreciate her approach to care and her approach with my children. I feel like they get great care and I'm not being upsold on useless things. Highly recommended!

I will drive an hour away just to come to this office. Dr. Birsch is so patient and really cares…read moreabout your child's experience and health. I also have a severely autistic child that she has been servicing for three years now and I wouldn't know where we would be without her. Truly most professionals don't have answers to help us. Very happy to have her... she is definitely our go to!

Our experience with Dr. Weis at the ambulatory surgical center was deeply upsetting and…read moreunprofessional. Our daughter was placed under general anesthesia for dental treatment, and we were told she needed all four front baby teeth extracted due to decay. We were never shown the X-rays, and we were not given a chance to fully discuss or understand the alternatives beforehand. Mid-surgery -- while our daughter was already under anesthesia -- we were approached and asked to sign a "refusal of treatment" form. This came after we questioned the necessity of removing all four teeth. It was shocking, emotional, and completely inappropriate to force a high-stakes decision at that point, under pressure. When we refused the extractions, no treatment was done on 3 of the 4 front teeth, and we were told by the nurse that fillings would "fail" due to the size of the teeth. This decision felt rushed and unsupported -- we received no explanation ahead of time, only a defensive conversation with Dr. Weis after the fact, where he attempted to justify his decisions instead of acknowledging our right to be fully informed. This was a clear example of "white coat syndrome" -- using authority to override parental input -- and a disturbing instance of "drill and bill" practices, where invasive procedures are pushed with minimal discussion. These were baby teeth that would fall out naturally shortly. We are relieved we stopped the extractions, but no parent should have to make this kind of decision while their child is already sedated. If you're considering working with Dr. Weis, get a second opinion first, and don't be afraid to ask hard questions. Trust your gut.

My first visit with my son went extremely well . We set an appointment to have him go under…read moreanesthesia for a chipped tooth and a few fillings. I had a exhausting and extremely disappointed interaction with mrs sandra who explains the appointments needed to be done before he can go under for the dental work . She is a awful miserable unprofessional woman who wastes time energy and effort . My son is not biologically mine i have had full custody since he was born . My custody papers his last name was not hyphenated like it was supposed to be . So i set up a court date had all my custody papers changed . Made all my pediatric appointments to clear him for OR and anxiously and excitedly waited for our appointment. Well mrs sandra the awful unprofessional ignorant woman that she is calls me . She referred to me as my sons custodian. First off lady i am his mother and that is what you will call me . The call continues we need to know his. Pediatric Dr . She said my sons DR claims to not know who he is . Laughable is a understatement they have been my sons dr since birth . I told her they would be callling her right now . I called my sons dr . By the way my sons dr is absolutely amazing . They told me they have spoken to this woman many times and she knows they are his dr and they callled her right away again . I Followed up and called mrs sanders again . Yes i talked to them they do not have your san as a patient. At this point i am floored at this incompetent woman . I. Have wasted almosst. Year getting ready for my sons dentist visit and this woman is playing games with my kids teeth . I filed a complaint against this nasty woman i will be posting this review on every possible site. Under no circumstances will i have this nasty woman be a part. Of my son going under anesthesia with all the possible problems that could happen to him if this woman has anything to do with it at all . My sons life will not be in the hands of this disgusting woman . Absolutely no way . I am looking for another dentist . This woman should be fired immediately

I called this venue in May 2024 for a cleaning appointment and was given a date in November 2024. 7…read moremonths from the day I called which was fine. I asked if they accept my insurance and they said yes. Yet 1 day before my appointment, they called to inform me that somehow they don't accept my insurance! and therefore was canceling my appointment. I called my insurance to confirm and they said this dental office was supposed to accept my insurance and when they tried calling them, there was no response. They are so unprofessional and I guess it's a blessing in disguise that I didn't go here because who knows what kind of treatment I would get.

This was an AWESOME experience at LWSS. I was warmly greeted by the front desk staff. The care…read moregiven by the team was amazing. Every step was explained and my comfort was one of their primary concerns. The dentist and her team listened to my concerns and made sure that I understood the aftercare. I plan on making this location my new dentist's office. Additionally, I will recommend this location to people in search of a qualified and compassionate dental care team. I am looking forward to my next appointment. (How many people say that about a dentist visit?)

They are the worst, they overlap appointments. If they tell you your appointment is at 11, they…read morehave you sitting an additional hour. The coordinator needs to be fired immediately. I have tried this place twice and they are getting worse and worse.

This office is terrible. Super long waits for no reason . Dirty and grimey. Waited 3 hours in a…read moredentist chair with an appointment.

I just had my teeth cleaned by Dr. Do and was impressed by the job he has done. The previous…read moredentist I attended for years retired and so I was seeking another dentist. Dr. Do was accepting new patients so I gave him a try and so glad I did. The last dentist I attended did they a good job but I feel Dr. Do cleaned my teeth professionally well and is very happy with his work. I would definitely recommend him if you are seeking dental services.

I'm so shocked to read these bad reviews. I scheduled an appointment through my insurance and…read morefollowed through. The day of, the Dentist told me everything my teeth needed & cleaned them. They felt wonderful !! Gave me a recommendation for an oral surgeon. Any questions I had, he answered with no hesitation in a very kind manner ! The receptionist was very kind as well! No confusion whatsoever.