Kids were throwing chairs, yelling and screaming. One teen came from the back drooling on the floor…read moreand spitting in the water fountain. I'm changing my son's dentist ASAP!

It's been about 6 months or so since I've been to this office, I noticed so many new staff members…read moreand curious as to what happened with the others? They were like a village while I was here and would help with my little girl while I did paper work and helped my oldest that is considered on the spectrum. When they would call they would even ask about my daughter they practically watched grow up. It was one of the main reasons I loved this location.

Came in for a rubber band color change and new bracket placements , the dental assistant was sweet,…read morebut seemed like she was struggling. She asked Dr. Frey to help her, Dr. Frey came over like he was in a rush and he was irritated. He was grabbing things aggressively, mind you, he was quickly working on my mouth and had NO GLOVES ON and his hands smelt weird. This is my first and worst dental experience.

Brackets pop off constantly, even just after leaving an appointment and they blame the patient. No…read morebedside manner. Very few techs are welcoming or kind. Don't expect an apology or any ownership of the work done. Don't expect any respect for your time. Terrible customer service the moment you sign the contract. The front desk will cheerfully ignore your concerns and complaints. Save the hassle and go elsewhere.

I just moved in the area due to Military and I already had braces and this amazing office and team…read moreunderstood my situation and explained throughly of their steps and made better plans to go about my braces, I highly suggest this office to anyone who sees this, not only that they are professional and intelligent but as well welcoming and considering. I applaud this office, shout-out to Dr. Jennifer and the team!

From the owner: Welcome to our office, a longtime staple in your orthodontic care community. Located in Portsmouth…read moreVA, as well as Elizabeth City, Ahoskie and Nags Head, NC, our practice top priority is to provide you the highest quality orthodontic care in a friendly, comfortable environment. We utilize the latest technological advances in the industry, such as traditional, Damon, invisible ceramic braces and Invisalign, and Invisalign teen, along with the latest in computer technology (digital imaging and advanced computer graphics) to ensure that you receive the most effective care possible. We recognize that every patient has different needs, and we pride ourselves in the courteous service we deliver to each person who walks through our doors. Whether you're an adult, adolescent or child, our knowledgeable doctors and staff are committed to helping you achieve the smile you deserve - a healthy, beautiful one! About Our Doctors Glenwood E. Morris, D.D.S. Dr. Glenwood E. Morris completed his undergraduate studies at Lynchburg College before earning his Doctor of Dental Surgery degree at the Medical College of Virginia. He went on to receive his orthodontic training at the State University of New York - Buffalo Orthodontic Department. In practice for 39 years, Dr...

Dr. Hutchins was my orthodontist when I was a kid and I recently went back to have more orthodontic…read morework done. They remembered me from when I was a little kid and asked how my family was doing by name. They are extremely flexible and willing to work with their patients. I only have good things to say about them and would recommend them to anyone in the area.

The staff and doctor have been nothing short of amazing. Myself, and my daughter are currently…read morereceiving care here, and they are very respectful and honest. They provide options to choose from and allow you to choose the best one for you. My daughter has been receiving corrective care with a TAD appliance and braces for several months now and it has been a good experience

super hard and not gentle when caring for teeth, i have had my braces for 3 years and feel as if…read morethey have made me keep them on for way longer than i have needed to and are greedy for money, dr. taylor is not gentle on teeth and nurses do not seem professional. overall would not recommend smile orthodontics.

Excellent customer service and professionalism all around. The staff were very patient, informative…read moreand friendly.

I had my braces a little over a year (Sept 2022-Oct 2023). I have no issues with the staff or their…read moreservice. All of the nurses and the front desk people were great. I think the most time I spent with Dr. Woodard was the day I got them removed. She'd come in and do a quick check after each appointment but I don't feel like I built a patient/doctor relationship with her like I did the nurses who I saw at each appointment. My teeth look great though.