I was stranded with a vehicle that one other local job could not fit in because he was absolutely…read morecertain I needed extensive work---likely alternator and more. I called VIP who had no openings for a week, but I was leaving the next day for another State. She told me to come in, after a couple of hours, they got me in and, lo and behold, I just needed a battery. They had every opportunity to tell this 70 year old woman that I needed the alternator and whatever else. But, they were honest, kind, courteous, reasonably priced. I cannot say enough good things about these folks.

I went in to get a simple oil change, and got well more than I expected! Excellent customer…read moreservice, friendly advice, all at a great price! I will be using VIP for more than oil changes going forward.

Everyone was very personable and professional. The new management is clutch. You could tell the…read moredifference in the teamwork.

I have no intention of ever going back there again for an oil change. The Management sucks. Went in…read morefor an oil change, pulled across the street to Dunkin opened hood to check things. My oil cap was off and my dipstick was out laying across the motor. Went to talk to manager and was told that I had done it, after I had shown pictures. Took my wife's car in and they left the seal washer off the drain plug only found that when I found a puddle of oil under her car. I'll drive an hour to get an oil change before I ever go there. Most if not all of the prior "reviews" on here are employees or prior employees.

Whenever we have a computer related issue with our vehicles we go to BJ's. Joel is the best…read morediagnostic shop in town. He recently gave us advice on our Ford Escape and saved us from having to hire it out. He goes above and beyond to help even if it means he won't get the work. He has made loyal customers of us!

For nearly three years I've been taking our 2007 Corolla and 2011 Outback to BJ's for all their…read moreservice/repair needs. I did this after shopping around in the Belfast area with mixed results. Based on their professionalism, concern for their customers and reasonable charges I would not dream of changing. Recently I had a serious brake issue arise while I was traveling, and they were able to give me excellent guidance by phone on getting home safely, and then were able to quickly diagnose and economically repair the problem. Admittedly, their office/waiting area is unprepossessing, to say the least, but what a small price to pay for exceptional diagnostic skills and service.

Consumers installed our furnace in 2000 after our old one gave up the ghost. In 2007, our pressure…read moretank sprung a leak and the water spray hit our furnace and got into the control panel and blew the motherboard. Of course this all happened in the middle of winter when we really NEEDED our furnace. Rube Goldberg would have been proud and we were in a jam. We called Consumers and they came out ASAP and were able to get us up and running again in no time. Very grateful for the fast and professional service.

Horrible service and attitude of people that handle your requests. They are apparently busy with a…read morelot of work so they do a favor to fit a customer in their tight schedule and do crappy work and customer has to live with it in-addition to paying the whole amount. Will be cancelling the monthly service here pretty soon.

Stopped in to check on tire prices Not only are they are…read moretheir tires the best price The service was second to none .

We found ourselves stuck on Saturday of Labor Day weekend with a nail in the side wall of our tire…read more- and not sure where to go for help. The techs jumped right in, helped us find a new tire to make sure it was safe to be driving and even did it quickly - which our napless toddler very much appreciated. I'm so happy the team helped us out, and while I hope we don't need to visit again soon, I highly recommend for anyone who needs helpful help in a hurry.

They arrived promptly, the technician was very pleasant. He got my pickup secured and we were on…read moreour way quickly. Got it unloaded fast, too.

l called for a tow from hartland to new hampshire at 3:30 sunday afternoon was told driver will…read morecall me right back it is monday morning still waiting.

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

I truly can't recommend Al's Auto Repair highly enough. I live in Portland but I commute to…read moreAugusta for work. One morning, I arrived in Augusta and realized that my car was in need of emergency repairs. The staff at Al's went out of their way to squeeze me in so that I wouldn't be stuck in Augusta overnight. They charged me a fair price and took extra time to explain everything they were doing, even showing me photos. They also drove me to my office while they did the work on my car and picked me up at the end of the day when they were finished. And getting to meet Radar (the adorable Corgi/watchdog) was just the cherry on top of the whole experience. I'm so grateful for the excellent service!

I couldn't be happier with the work Copeland's did on my 1987 GMC Sierra square body. They replaced…read morethe engine, and the quality of their workmanship was outstanding. It was obvious they take pride in doing the job right. They paid close attention to every detail, made sure everything was operating perfectly, and didn't return the truck until they were completely satisfied that it was right. It's hard to find a shop that genuinely cares about the quality of their work, but the team at Copeland's absolutely does. Their professionalism, attention to detail, and commitment to customer satisfaction really stood out. My truck runs great, and I have complete confidence in the work they performed. If you're looking for a garage that values quality and stands behind their work, I highly recommend Copeland's. Thank you for treating my truck as if it were your own!

Over the decades my vehicles have usually been ones out of production and/or more obscure brands…read more When mechanical work on my vehicles exceeds my comfort zone, I have always turned to Copeland's - and will continue to do so. The knowledge and expertise of the technicians has always impressed me. They work with care and precision and the steps they take are always thorough. Most recently I bought a 28-year old vehicle down South that is structurally in fine condition but had suffered from decades of minimal maintenance. Over this past year an engine issue has been fully resolved and safety-dependent suspension items were diagnosed, discussed fully with me in advance, and professionally repaired. I believe that "you get what you pay for" - there are shops with lower labor rates and fewer equipment to aid the techs. The quality of the work is worth every dollar. I work very hard for my modest income; if I'm going to spend money on a vehicle, Copeland's is the place to do it.

I have been dealing with Searsport Automotive since they began their business. They have always…read morebeen responsive to my needs and their honesty has never been in question. They have staff capable of diagnostics and repair. I recommend Searsport Automotive for you car maintenance and repair.

Took my Toyota for repairs &A sticker.Brakes needed all @When I told them my husband would fix…read morethose they had no problem with it.Hubby changed brakes they fixed the power steering lines for A reasonable price &I had my sticker!Honest good ppl.