Update: After hearing from the owner, the explanation given here, and the refund, I would like to…read morerescind my negative review. From the initial delayed communications and the subsequent emails appearing like a scam, I believed I had been duped. The website was charging me for services already paid, so it truly made me believe it was a scammer. I apologize for the reaction. Thank you, Juan.

Have asked them on numerous occasions to stop contacting me... it's been two years and they are…read morestill contacting me... does anyone know if I can report them to the FTC for violating rules or not?

Brenda has been helping us out at home since 2020, and honestly, I don't know what we'd do without…read moreher. She first came by right after we finished remodeling and couldn't get rid of the dust no matter how much we cleaned. Brenda showed up, worked her magic, and the place looked amazing. We were immediately impressed and never looked back. Since then, she's become part of our regular routine--usually monthly, depending on what we need. She's also helped clean our rental properties after tenants moved out, and now a few of our neighbors hire her too. Everyone loves her! What I really appreciate is how trustworthy she is. I'm pretty cautious about who I let into our home (especially after a couple of bad experiences), but I've always felt totally comfortable with Brenda--even when I'm out of town. She's reliable, professional, and super kind. When we had our baby and were totally overwhelmed, she went out of her way to help however she could. It seriously made such a difference. She genuinely cares, and it shows. Brenda's a total gem--hardworking, thoughtful, and just a wonderful person. Couldn't recommend her more!

Brenda was amazing, she came in on time and got right to it. She was very thorough in cleaning my…read morehome. I have a cat and she made sure to use pet friendly products. I have now included Brenda's services into my monthly budget. Her prices are beyond reasonable. If you're looking for the best house cleaner then you should definitely consider this woman-minority owned business.

I had a wonderful experience using K Professional Services. I used them for move-out cleaning and…read morethey were extremely thorough and left the apartment like new. This was my first time getting move out cleaners and I still had stuff in the apartment, but they worked around it and ended up cleaning it completely. Karen was very responsive to my queries and replied promptly. Overall experience was excellent and extremely reasonable. 10/10 recommend

I reached out for an apartment clean out after moving out. I had an estimate within minutes and…read moreappt set. They both were professional, efficient, thorough and reasonably priced! I couldn't be happier with their service! If looking, look no more because you'll be happy choosing this company!!!

Great company! Excellent Cleaning! This is the second time they have done an AWESOME job on…read morecleaning my home! I usually have projects that are in process that they have to clean around, or beds that need to be made, and today they cleaned my oven!!!!! I'm delighted by how clean my home smells and looks when they have finished! I highly recommend them!

We have had our town home cleaned 3x now by D&E and it is absolutely perfect every time!! David's…read moreteam is extremely thorough, trustworthy, and pleasant. Highly highly recommend!!

I used this service 1 time and never looked back, till 5 years later when I had to move from Dallas…read moreto Austin. Man, I wouldn't have ever stopped using them had I not moved and even asked if they had services in Austin. I don't recommend any one do this, but It got to the point where I'd just leave my place while they cleaned and went to the gym for an hour or so leaving the apt unattended. Again don't do that, it's just not safe. Also, after some time, I no longer even bothered checking on things and just knew it would be cleaned properly. They never moved things around so that you end up losing stuff and never got in the way. I'd give 6 stars if I could. Now I'm dreading getting a new cleaning service.

For years I've been hiring/firing home cleaning services until I found this one. Very punctual,…read moreprofessional and definitely went above and beyond my expectations. I would recommend these ladies to anyone. I've finally found a company/service that I plan to keep around for many years to come. 5 stars for sure

The service went well, we did a walk through of the property and I detailed the areas I wanted to…read morebe cleaned and some that didn't. I was impressed with the quality of work. Thank you!

Rosy and her team are spectacular; my home always feels like a hotel after they leave. I could not…read morerecommend her enough!

I requested a quote for deep cleaning through Yelp and Rosy was one of those who contacted back…read more The price seemed affordable so I booked a date. The day of the appointment Rosy texted the ETA. The crew came and Rosy walked through to see what I wanted to be done. The cleaning was thorough and everyone was friendly and professional. My husband came home and was very pleased with the clean house. I took some pictures after I've been using the area for few times because I wanted to give a 5 stars review and realized I needed some evidence to show. However it still looked super clean. I highly recommend this business.

10/10. Truly the best cleaners I've ever experienced. Very quick, no judgment at all for how the…read morespace started out, incredible work!! This is the only cleaning service I will be using from now on. Thank you guys so much for everything you did!!

ECS is great. They responded right away, were able to fit me in last minute and did a great job…read more The only issue is the rep texted me, and with their many services, I was never made aware there were different types of packages. The rep sent me the packages but on my iPhone 14 the type was under 4pts, so I could not read the tiny typed on my cell phone. I went to their website, but apparently the packages are all different. It would go a long way if they would pick up the phone and talk to you, vs texting. It would eliminate a lot of confusion about their packages. B/C there was confusion, I did not understand what was included. The rep was very kind and gave me a discount. But I recommend they make their website mobile friendly, so customers can read the packages via text. Otherwise, as I said, other than the confusion about what I was getting cleaned, they did a good job.