Chris was persistent in making sure it was resolved before he felt satisfied with the outcome…read more He also spotted a few other issues that were obvious and needed addressing.

This started out a simple power steering line replacement. From the first interaction. We were put…read moreoff and treated like he is too busy and unimportant. The final straw was him saying he's going to get a hose clamp and he'll be back. He did not return and my car is not working and actually worse. Not happy with the way we were treated secondary. Not confident in his ability to schedule a job and finish it. He is a likable guy but likable doesn't fix cars unfortunately. Get your schedule in order and stick to the job until finished. Customers appreciate diligence.

If I could give them ten stars, I would…read more Blueline was the towing company registered to operated on I-5 when I burned out my brakes coming down Siskiyou Pass. I wound up having to pull off at the second runaway truck ramp -- a very dangerous place to be, but unavoidable. After more than an hour of wrangling with my roadside assistance service, which was trying to wriggle out of its commitment to provide the services I pay a good deal for (beware, RVers -- Good Sam Roadside Assistance was ANYTHING but a good Samaritan in this case!), I got them to send a tow truck to take my travel trailer and truck down off that scary mountain. Good Sam told the tow truck operator, once he was there and had my vehicles hooked up, that they would not honor my claim and pay them. To his credit, Christian called Travis, his supervisor, to explain what was going on. Travis did the right thing, saying, "Get them off that dangerous spot, and we'll deal with their service later." I am hoping he was able to recoup his costs from Good Sam, because Blue Line is a great, very capable tow service with good human beings who did the decent thing. I will never forget my sense of relief coming down off that steep grade. Thank you, guys, for being the anti-jerks and renewing my faith in human nature!

I took my car in because my window stopped working. Seems pretty straight forward-please fix the…read morewindow. They charged me $155 for full diagnostic of the entire car, instead of just focusing on the window. Window motor was fine, electrical components fine. Just needed a new cable. Repair cost $472 and charged me the full diagnostic price(no folding it in or discount). Final cost $627. That's wild. Before going in, I thought: this might be my new go to mechanic and I wanted to keep business local. My window is fixed- so thank you. But, will not be going back.

All of the employees here are kind and really take care of your vehicle. Always bring my Rover here…read moreand I'm never disappointed with the service

It's so nice to have a mechanics shop that treats you so well. They tell you what is best for you…read moreand your vehicles and lay out a plan for how to keep it all going. Great service at a great value. I'm honored to be able to say I can trust my mechanic team.

OK.. This guy right here is the real deal!! Called him from California because my son had a car…read morebroke down in Medford. Sent a yelp quote request, responds in less than 5 minutes, listens to my story, says he will go out right away, DRIVE from Jacksonville to Medford, picks my Son and his family, goes to the car, and does his own diagnoses, instead of just listening to my 6 hr away diagnoses that it was the starter... No he finds out its the ignition, calls and locates the part, gets the part and installs it... quickly & professionally. Went above and beyond, and more than fair priced. Thanks Sam!! Great Experience!!

Popped up to Flagstaff today for a very specific reason and the battery light came on so we called…read moreSam. He was nice enough to come over and replace the alternator and we also ended up having a flat on the front right so he ran the tire over to a local tire place to have them patch the tire while he put in a alternator from O'Reilly's and then he picked up the tire and brought it back to put on the car and sent us on our way. Thank you for going above and beyond, Sam. You are appreciated.

Been going to Curtis since I moved here 8 years ago on a word of mouth referral and never looked…read moreback!!! Ray Houck automotive is the BEST MECHANIC SHOP IVE EVER BEEN TOO! I'm a single mom can't waste time or money and he doesn't mess around with either!!!

The best best best! Auto mechanics in town. I have been…read moregoing to them for 3 years. Multiple cars, and I'm NEVER disappointed!! Kurtis and Beorn are professional and easy to work with. I'm so grateful to them for the care of my cars!!!!

Smart, competent, friendly people. What else do you want? If you live anywhere near Medford and…read moredrive a Honda, this is where you should take it. Don't argue! Just do it. And if you're wondering what my Honda needed? Nothing! I had concerns about the brakes, but 15 minutes up on the lift led to a clean bill of health ... at no charge.

This is an outstanding shop. Our 2018 Pilot was due for its 60k service…read more They changed the required fluids and inspected everything (brakes, tires, ect.) We are very pleased and will use them again.

It's been 18 months and I think of J&L often. I was traveling from Washington to visit my daughter…read morein LA when we lost part of our exhaust pipe. I pulled into J&L and they fixed it quickly and inexpensively. I was so happy and they are a great company.

Very fast very effective service - Fair prices - call ahead…read moreto set an appointment - Good service

Highly recommended…read more Shawn is honest, efficient, and has great communication with you while he has your vehicle. He got my car into his shop as fast as he got my car out. Impressed! Shawn is very knowledgeable and provides excellent customer service. Will definitely return for ANY service needed! Thank you for everything,

I would HIGHLY recommend Streamline Auto! They are knowledgeable, courteous, thorough and fast!…read more After the Chevy dealership had our truck for 8 days and did $4000 of work, our truck was still not fixed! We had it towed to Streamline Auto late in the day and Shawn told us he'd check it out first thing in the morning, and he did! When we got to the shop at 8:30 he already had it diagnosed and parts ordered! We were able to pick it up the following afternoon, running like a top and at a fair price! Thank you Shawn for getting us back on the road and finally able to get back home to Idaho!